The Social Hub Maastricht

Hotels
8.8 (6291 reviews)
Sphinxcour 9A , Maastricht , nl

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
El lugar es muy cool e industrial
Das Frühstück war sehr gut bestückt und ausgewogen.
Cons:
La ubicación de la habitación, muy cerca de la zona común, lo que lo hace muy ruidoso.
Es war sehr schmutzig.

Categories

Cleanliness
7.94
Es war sehr schmutzig. Es hat durch das Gemäuer gezogen, es war sehr kalt in dem Zimmer.
Service
9.41
Das Personal ist sehr nett und hilfsbereit.
Location
9.45
Die Lage ist wirklich gut. In ein paar Gehminuten ist man im Zentrum von Maastricht.
Room Quality
8.4
Ruime schone kamer, goed bed. De kussens konden iets beter.
Amenities
8.93
Leuke ruime industriële kamers, en een hotel met een eco vriendelijke insteek.
Value for Money
8.39
Voor het bedrag van het ontbijt hadden we beter buiten het hotel kunnen eten.
Food and Beverage
8.94
Das Frühstück war sehr gut bestückt und ausgewogen.
Overall Experience
8.91
Ein hip hotel met een goede ligging. Wij komen zeker terug.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:19

Property Description

Unique Industrial Setting

The Social Hub Maastricht offers a unique experience, located in the former Sphinx factory in old Maastricht. The industrial charm combined with modern amenities creates a one-of-a-kind stay for guests.

Vibrant Design and Amenities

Nominated for the Design (FRAME) Award, this hotel excels in creativity and style. From the vibrant use of color to the well-equipped fitness center and free WiFi, every detail is designed to enhance your stay.

Culinary Delights and Convenient Services

Indulge in a Continental breakfast at the on-site restaurant and bar, The Commons. Need a way to explore the city? Rent a VanMoof design bike. With a 24-hour front desk ready to assist, your comfort and convenience are our top priorities.

Experience the perfect blend of history and modernity at The Social Hub Maastricht. Book your stay now for a memorable visit to Maastricht!

Important information:

Please note that it is only possible to place a baby cot in the rooms upon availability.

Please note there is a €50 pre-authorization will be placed on your card at check-in to cover any potential incidentals. This amount is temporarily reserved and will be released after your stay.

Please note that this is a cash-free hotel. Guests can only pay by card.

The credit card used for the booking should be shown upon check-in.

Guests are free to use the fitness centre.

1. Don't forget we are a cash-free hotel. We accept all kinds of cards, but coins? Not our thing!
2. We will ask you to show us your credit card upon check-in. The name on the credit card should match the name on your identification document (ID or passport) presented upon check-in. Both the credit card and the identification document must be presented physically (i.e., no pictures or copies allowed).
3. Cancellation policies may differ according to the selected room type. Please enter the dates of your stay and check the policy of your preferred room and conditions. Questions? Get in touch with us!
4. Prepayment policies may differ according to the selected preferences. Please enter the dates of your stay and check the policy of your preferred room and payment conditions. Nonrefundable bookings will be charged directly after booking. Flexible bookings will be charged at midnight before your day of arrival. The credit card used to make the booking will be charged with the total amount of the reservation through an automatic payment.
5. When booking more than 9 rooms or more than 18 people, or more than 5 rooms for stays exceeding 7 nights, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.
6. Your room is cleaned daily with towels and sheets changed every third day. Please consider reusing your towels by hanging them up in the bathroom. This helps us save up to 60 liters of water per stay.
7. Unfortunately, we do not allow pets in your room. Guide/assistance dogs are permitted on request, please contact the property for confirmation.
8. Please note that all special requests are subject to availability.
9. Smoking inside the hotel is prohibited and only allowed in designated outdoor spaces.
10. Community spaces: Your stay at The Social Hub comes with many perks. Explore all the facilities The Social Hub Maastricht offers.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 6291 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
S
Susanne couple de
8
2026-08-29 via Nuitee
G
Guillaume solo_traveller fi
8
2026-08-29 via Nuitee
V
vergeylen couple be
8
Prima
Pros:

Alles was prima 😄

2026-08-29 via Nuitee
Z
Zhou solo_traveller cn
5
Pros:

Location

Cons:

No fridge in the room. The water pressure is so low and the flow is too small. The room was not carefully cleaned for one or two days. Also encountered issues when checking out, had to solve it for 30 mins.

2026-08-28 via Nuitee
M
Maria family_with_children ae
8
2026-08-28 via Nuitee
R
rachel solo_traveller nl
6
2026-08-28 via Nuitee
B
Brian solo_traveller ca
7
Hotel was satisfactory but certainly not your standard hotel - more like an upscale hostel
Cons:

Hotel did not respond to a message I sent them enquiring about parking and dropping off my luggage until my room was ready. When I arrived I was told their storage room was full and at 2:51pm I was told that despite the published 3:00 check in time, my room would not be ready for another 30 minutes ! Finally got in the room at 3:30 and a quick check of the room found the tv didn’t work. Called down and they sent a technician who ultimately discovered the problem was a blown fuse elsewhere. Not the type of start to our stay that I would have hoped for !!!

2026-08-28 via Nuitee
M
Maurice couple nl
9
2026-08-27 via Nuitee
J
Jörg couple de
3
Extrem schlechtes Preis-Leistungsverhältnis, nur Self-Services, für rund 200€ pro Nacht gibt es deutlich besseres
Pros:

Nur die Lage

Cons:

Dusche spritzt quer durchs Bad, extrem schlechtes Licht im Bad, das gesamte Zimmer sehr dunkel, wirkt wie eine bessere Jugendherberge, viel zu kleines Bett

2026-08-26 via Nuitee
W
Wende couple nl
8
Samen met mijn dochter (19) heb ik genoten van een fijn en relaxed verblijf.
Pros:

Heel fijn levendig hotel in de algemene ruimte en heerlijk rustig bij de kamers. Leuke, enthousiaste medewerkers.

2026-08-26 via Nuitee
M
Marlon extended_group es
9
2026-08-26 via Nuitee
A
Alexander extended_group de
8
Würde ich wieder buchen!
Pros:

Ruhige Lage, Größe des Zimmers

Cons:

Keine Ansprechpartner

2026-08-26 via Nuitee
M
Marleen solo_traveller nl
9
Top!
2026-08-26 via Nuitee
B
Bart couple nl
9
Pros:

De rust

Cons:

Badkamer en miste het koffiezetapparaat

2026-08-25 via Nuitee
T
Thomas solo_traveller fr
10
2026-08-25 via Nuitee
W
Weikmann solo_traveller de
8
Pros:

Lage zum Zentrum, super.
Personal sehr freundlich.

Cons:

Frühstück war immer das gleiche.
Könnte Abwechslung gebrauchen.

2026-08-25 via Nuitee
J
Joao family_with_children pt
10
Maastricht surpreendente
Pros:

Boa vibe

2026-08-24 via Nuitee
I
Inge couple be
9
Fijne overnachting in oud fabrieksgebouw
Pros:

Heel fijne locatie, zeer vriendelijk personeel bij het onthaal en ruime kamers. Ook heel netjes allemaal!

Cons:

/

2026-08-24 via Nuitee
D
Dorien solo_traveller be
7
2026-08-24 via Nuitee
S
sandra couple nl
8
Hergebruik fabriek tot hotel geniaal
Pros:

Visie duurzaamheid en omzetten in concrete acties bv kort douchen, hergebruik sleutel kamer, het gebouw (was vroeger een fabriek) de biowinkel erin, veel jongeren die er komen, het uitzicht vanuit het restaurant 8e etage over Maastricht

Cons:

Mindervalide kamer, haakjes handdoeken ook bij wastafel, anders met rollator van ene kant naar andere kant moeten lopen en dat is net teveel, wc papier plek moet dichterbij de hand van gehandicapte, beweging klopt niet, greep erbij in badkamer

2026-08-23 via Nuitee