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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Karaoke
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Fruits
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Shallow end
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Gunawangsa MERR in Surabaya offers 4-star accommodation with allergy-free rooms, an outdoor pool, and free WiFi. The rooms are elegantly furnished with air conditioning, flat-screen TVs, and some with safety deposit boxes for your peace of mind.
Convenient Amenities
Enjoy the convenience of concierge services, room service, and a 24-hour front desk. The hotel also provides an ATM, luggage storage, and a garden for a pleasant stay. Indulge in Indonesian and Asian cuisine at the on-site restaurant with a halal option available.
Ideal Location
Located near popular landmarks like Submarine Monument and Sharp Bamboo Monument, with Gubeng Train Station and Juanda International Airport in proximity. Book your stay at Hotel Gunawangsa MERR for a memorable experience.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for Rp 280,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Swimming Pool and close to mini market
No fridge in the Cabin and AC not so cool
Good location
Cockroach spotted in the buffet area with the dishes
The staff did not want to see the cockroach and ignored my wife
Hotel scam
Hotel scam
Tidak Ada!
RESPON SANGAT LAMBAT DAN TIDAK BISA MENEPATI APA YANG DI JANJIKAN DAN MEMBUAT TAMU KESUSAHAN!
Niks
Niet hygiënisch, oud meubilair
Friendly and helpful staffs, overall is good.
TV not functioning and some old electrical appliances.
I like
Little bit noisy
The location was good. There are stores and food vendors available nearby. The restaurant on-site also had nice food.
The bathroom was not clean. It had a weird musty smell or odor.
Facilities/Staff
Nothing specific - some pests found in room
The staff were very nice and lots of small convenience stores in the area.
Could be a lot cleaner, stains on the bed and walls and cockroaches in the bathroom
Strategic Location
Room wasnt clean, there are a little cockroach
Breakfast was okay , location is good also
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