Condo Apartment in Mactan Newtown

Hotels
Independent
3.6 (16 reviews)
8 Newtown Blvd, Lapu-Lapu, Central Visayas, 6015 , Lapu-Lapu , PH

Children allowed
Pets allowed

Facilities

Fitness facilities
Health or beauty spa nearby
Free beach shuttle
Fireplace in lobby
Carport
Free WiFi
24-hour front desk
Terrace
Garden
Designated smoking area
See all facilities

Review Highlights

Pros:
Excellent Newtown location near restaurants, shops, grocery and beach
Friendly and accommodating host in multiple stays (early check-in, complimentary snacks/fruit)
Clean, spacious units reported by several guests
On-site amenities: swimming pool and gym
Well-stocked kitchen and convenient layout (separate toilet/shower noted)
Cons:
Serious cleanliness issues reported (mold in bathrooms, dirty appliances, bird droppings)
Slow or unreliable wifi reported by several guests
Maintenance problems (pool tiles, range hood, laundry area dirtiness)
Inconsistent service: front-desk unhelpful and one report of owner non-response/possible fraud
Uncomfortable bed reported by at least one guest

Categories

Cleanliness
2
Multiple guests reported serious cleanliness issues: mold in showers and on aircon, unclean fridge with food particles, dirty range hood, bird droppings on the laundry balcony and generally unacceptable cleaning in some units.
Service
3.8
Mixed service reports: several guests praised an accommodating, responsive host (early check-in, snacks, helpful communication), but there are also reports of unhelpful front-desk staff and one serious complaint of non-response/possible fraud.
Location
4.5
Consistently positive: excellent Newtown location with easy access to restaurants, shops, grocery, pharmacy, bank and 7/11; close to beach and perceived as a safe area.
Room Quality
3
Mixed room quality: some guests found the units clean, spacious and well-equipped, while others reported uncomfortable beds, moldy bathrooms and aircon problems affecting habitability.
Amenities
4
Amenities like pool, gym and a well-stocked kitchen were appreciated; however issues were noted (dirty laundry area, bird droppings, pool maintenance problems, slow wifi).
Value for Money
3.2
Perceived value varied: several guests would rebook and praised the property, but cleanliness and reliability issues led others to view the stay as poor value.
Food and Beverage
3.8
Limited F&B on-site; guests noted complimentary fruit/snacks on arrival and a good nearby Japanese restaurant, but no extensive on-site food service was mentioned.
Overall Experience
4.5
Overall impression is mixed-to-positive: many guests enjoyed the location, host responsiveness and facilities, but inconsistent cleanliness and some reliability/maintenance problems significantly impacted a subset of stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-24 15:53

Property Description

Recreation Amenities:
Take advantage of the outdoor pool and 24-hour fitness center for some relaxation and exercise.

Dining Options:
Enjoy a delicious meal at one of the 10 restaurants or grab a coffee at one of the 3 cafes in the aparthotel.

Convenience and Comfort:
Unwind with a drink at the bar/lounge, enjoy complimentary wireless internet access, and experience the complimentary beach shuttle for easy access to the surf and sand.

Book your stay at Condo Apartment in Mactan Newtown now and elevate your vacation experience!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

See all policies

Location

Guest Reviews

3.6
Based on 16 reviews
Cleanliness: 2
Service: 3.8
Location: 4.5
Room Quality: 3
Amenities: 4
Value for Money: 3.2
Food and Beverage: 3.8
Overall Experience: 4.5
M
Marty solo_traveller us
9
Abby and the property manager treated me with southern hospitality from the start of my stay all the way until the end!
Pros:

The property was in a superb location.

Cons:

The lobby, hallways, and elevators were always hot. I personally am not use to being in a building, in my country, without air conditioning especially during the summer months. When you walk into the hallway, from your residence, and immediately start sweating that was a tough one for me. I understand saving homeowners money when it comes to HOA monthly dues, but I as a homeowner would want the air. Again, this is just my perspective and what I am used to.

Within the unit, the only thing I would like to point out that I feel needs to be addressed is what appears to be a leak at the foot of the tub and below the sink. There was always standing water. I would use a squeegee, each time I saw it start to puddle, to remove it and then it would be there again.

2026-07-24 via Nuitee
H
Hanna Maris family_with_children ph
9
2026-07-02 via Nuitee
Z
Zoe solo_traveller au
10
2026-06-16 via Nuitee
E
Espiga family_with_children ph
10
Excellent stay far beyond what we were hoping to have.
Pros:

Everything was seamlessly smooth. Owner is very accommodating and responsive. Place itself was clean, spacious and complete with amenities. Would definitely rebook if we need a stay in Mactan.

Cons:

None

2026-06-08 via Nuitee
R
Ramir solo_traveller us
3
Pros:

Location

Cons:

Molds in the shower stall.Ref wasn't cleaned properly with food particles and crumbs inside.Range hood vent dirty. Drinking water container was left 98% empty instead of having 1 already full ready to be used.Wifi password in printed brochure incorrect and instructions of 5 character code to open door was wrong being given 4 characters instead.Bed uncomfortable. Just overall an unpleasant experience and the worst stay I've had in Mactan Newtown area the past few years...Heightened expectations from correspondence with Super Host Rose quickly disappeared once inside "The Nest".☹️

2026-06-02 via Nuitee
A
Andrii solo_traveller be
1
Cons:

Это мошенник. У меня просто сняли 114 евро за три ночи и не предоставили апартаменты. Владелец, до сих пор, не отвечает на звонки и смс.

2026-05-21 via Nuitee
S
sandrine solo_traveller fr
8
Etape familiale agréable
2026-05-05 via Nuitee
A
Aneta solo_traveller pl
10
Pros:

Duza przestrzeń, basen, blisko do plaży , sklepów i restauracji

2026-05-02 via Nuitee
A
Aidan couple gb
9
Our stay was perfectly fine
Pros:

Was clean, tidy, a great location and had most things you need

Cons:

No complaints

2026-04-29 via Nuitee
K
Kyle couple us
9
A good stay in one of the nicest and newest locations on Mactan.
Pros:

Very friendly and accommodating host who went out of his way to let us check in an hour early on short notice. He even provided free fresh fruit and snacks for our arrival. The location is fantastic and is a highlight of this property! Being in the Newtown area, everything is clean and new with lots of restaurants and eateries, a small grocery store, a pharmacy, a bank, and a 7/11 all within a short walk. There was also ample police presence so absolutely no worries about any criminal activity. Nice shower and the toilet being in a separate room was a great bonus simplifying morning preparations for two guests. A well stocked kitchen and a large refrigerator add convenience to the stay.

Cons:

There was a laundry machine located on a separate balcony off of the kitchen, but I didn't use it because the area was covered in a large amount of bird droppings. Probably could use a screen or something to keep the birds out. Also, while the host was awesome, the security at the front desk for check-in was less than helpful; not so much rude as simply uncaring. The wifi was also very slow and unreliable. The host was aware of this issue and notified us of it at check-in, so he was honest about it, but still disappointing for such a new property in that neighborhood.

2026-04-27 via Nuitee
G
Gelliva couple gl
6
Pros:

Swimming pool Gym

Cons:

Slow internet

2026-04-12 via Nuitee
E
Eric Macolonie family_with_children cw
8
Pros:

Everything of the condo was nice

2026-04-09 via Nuitee
H
Huaqing couple hk
10
Very nice
Pros:

Very nice

Cons:

Not

2026-03-30 via Nuitee
V
Vladimir couple ru
10
Pros:

Все понравилось. Стабильная горячая вода, оказывается на Филиппинах это круто!) месторасположение огонь, хороший японский ресторан прямо внизу, презент в виде фруктов

2026-03-19 via Nuitee
S
Soonwook solo_traveller kr
10
2026-03-02 via Nuitee
K
Kendra extended_group nl
1
Verschrikkelijk
Pros:

Geen opties mogelijk

Cons:

De schimmel op alles binnen de accommodatie..
Er zijn 6 bedden en 3 slaapbanken in een 2 persoons kamer geplaatst, dit wordt aangegeven als 9 persoons.
De badkamer was niet te betreden door de schimmel lucht
De airco was zo zwaar beschimmeld dat deze niet aan kon
Het zwembad viel uit elkaar overal los liggende tegels etc.

2026-02-25 via Nuitee
C
CHRIS JOHN family_with_children ph
8
2026-01-29 via Nuitee
B
Barry family
6
Pros:

This place had 100+ problems. Overall a wore out broke down condo. It was stinky (bathroom ventilation problems) and thick grey mold growing. Bunch of junk in the wore out old kitchen. Checkin was uncertain till the last minute. I’ll never stay there again.

2025-12-24 via Nuitee
T
TANYA solo_traveller au
8
Good Centrally Located & Well Equipped Condo in Mactan Newtown Area
Pros:

Central location in Mactan Newtown on 17th floor of One Pacific Residences. Lots of restaurants nearby and nice beach within 10 min walk, Condo was spacious, tidy, generally clean and a bonus water dispenser. The kitchen was well fairly well equipped (4 knives missing). Beds were comfortable and pillows were great for side sleepers. Great to see a washing/dryer machine and clothes hoists. Air conditioning worked well. Happy wih the prompt communication from the manager. Concierge in reception were very polite and helpful. We would gladly stay again.

Cons:

The noise of the roosters all night from bedroom 2 (I know that's out of their control). The blinds were old, tattered in places and did not make the rooms dark at night and in the early morning. If these were replaced or blockout curtains installed, it would be a better score. also, there was only a bedspread and no top sheet on the two beds. The floors were a bit dirty on arrival, could have done with a better clean.

2025-12-21 via Nuitee
L
Luke family
2
Pros:

Avoid This Place: Disappointing Experience

We booked a month in advance, but unfortunately, we never received a confirmation email. There was no communication from the property owner before our arrival, and we lacked details regarding the exact address during the payment process.

Upon arriving, we were unable to reach the property owner. It was only after checking in that we discovered a beach access fee of 350 pesos per person per day, a detail that was not mentioned during booking.

The room itself was not up to standard; we found spiderwebs, and the kitchen appliances and cutlery were dirty. The laundry room window didn't close properly, allowing insects to come inside.

We were provided with only four bath towels for five guests, which was inadequate. Additionally, the TV was a different size than advertised and there were no available channels. The WiFi connection worked but was significantly slower than what was promised.

One of the wardrobes had broken hanging rods, and the air conditioner’s remote was without batteries, making it impossible to adjust the temperature.

Due to these issues, we had no choice but to spend a large portion of our travel funds finding new accommodation at the last minute. This experience was frustrating and disappointing.

We were in the room for a total of 4 hours before leaving. The owner would not refund our total amount and charged us for 1 nights stay.

2025-12-11 via Nuitee