Candeo Hotels Tokyo Roppongi

Hotels
•
Candeo Hotels
8.2 (3265 reviews)
Minato-ku Roppongi 6-7-11 , Tokyo , JP
+81 3-5413-6950

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.2
Mixed reviews on cleanliness with specific mentions of poor standards and issues in rooms.
Service
9.2
Staff is described as friendly and helpful in multiple reviews.
Location
9.2
Great location with proximity to transport and attractions mentioned frequently.
Room Quality
7.7
Rooms described as small and in some cases not matching expectations, but some positive mentions of comfort.
Amenities
8.2
Good amenities with some positive comments on breakfast, but some items noted as lacking.
Value for Money
7.2
Value perception is mixed, with some guests feeling the price does not match the quality.
Food and Beverage
8.2
Breakfast received positive remarks, although some found the spread lacking.
Overall Experience
8.7
Overall experience described positively despite some complaints about cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Luxurious Accommodation

Indulge in a luxurious stay at Candeo Hotels Tokyo Roppongi, a 4-star hotel offering elegant rooms with modern amenities. Each room features a comfortable seating area, a private bathroom with premium toiletries, and a flat-screen TV. Upgrade to a room with a terrace for stunning city views.

Relaxation and Wellness

Unwind and rejuvenate at the hotel's sauna and spa centre, perfect for a relaxing retreat after a day of exploring Tokyo. Pamper yourself with a soothing spa treatment or simply relax in the sauna to recharge for your next adventure.

Convenient Location

Located in the heart of Tokyo, our hotel is just steps away from popular attractions like Roppongi Hills and Sony Music Roppongi Museum. With easy access to Roppongi Station and Tokyo Haneda Airport, Candeo Hotels Tokyo Roppongi is the ideal choice for both leisure and business travelers.

Book your stay at Candeo Hotels Tokyo Roppongi for a memorable experience in Tokyo.

Important information:

- Please note, additional charges apply to children 3 years and older sleeping in an existing bed who require breakfast.
- Breakfast for children 2 years and younger sleeping in an existing bed can be provided free of charge upon request.

Please note that construction work, replacing the tiles, will be carried out at the open-air baths in the men's and women's Sky Spas between 9:00 and 17:00 from Monday, 18/08/2025, to Monday, 01/09/2025.
Please note that during the period, the following facilities are unavailable: men's and women's open-air baths.
Men's and women's indoor baths, men's and women's saunas, and men's cold baths are open daily from 17:00 to 09:00 (the next morning) during this period.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3265 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.7
A
Angus • family_with_children • au
9
Excellent spot and great hotel overall.
Pros:

Perfect location and everything was clean and perfect for our stay.
Great views from our room.
Sky spa area was enjoyable.
All up , excellent.

Cons:

Nothing.

2026-10-31 • via Nuitee
A
Alice • couple • it
10
2026-10-31 • via Nuitee
S
Simon • couple • gb
7
Pros:

Good location to subway system

Cons:

Very small room and bed

2026-10-31 • via Nuitee
M
Mert Can • couple • tr
10
Enyojable
Pros:

The sky spa and location and the staff was great

Cons:

Everything was good

2026-10-30 • via Nuitee
C
Christopher • couple • au
9
Great level of comfort, great facilities and impeccably maintained
Pros:

Central location. Cleanliness

Cons:

Breakfast options and temperature of food seemed somewhat tepid

2026-10-29 • via Nuitee
R
Rachael • couple • us
8
2026-10-29 • via Nuitee
R
Ralf • solo_traveller • de
7
2026-10-28 • via Nuitee
M
Mareike • couple • de
9
2026-10-28 • via Nuitee
G
Gustavo • couple • us
10
Wonderful
Pros:

The location and the breakfast was amazing

Cons:

Noting

2026-10-27 • via Nuitee
D
DIMITRIOS • couple • de
9
I would come back ! Very good !!
Pros:

View ,spa , breakfast, friendly staff, location

Cons:

Spa has no view outside and lobby could be more cozy .

2026-10-27 • via Nuitee
Y
Yamel • solo_traveller • pa
9
Céntrico y acogedor
Pros:

El personal es muy amable y tienen detalles en la habitación que te hacen sentir bienvenido.

2026-10-27 • via Nuitee
D
david • couple • us
5
Rooms with no comfort, no space for movement.
Pros:

Location

Cons:

Rooms had zero closet, no chair where to sit. Extremely low bed. No night table where to place anything. We had 4 pieces of luggage could hardly move in room there was no space. Bathroom small but ok

2026-10-27 • via Nuitee
E
Elisa • extended_group • de
8
Super nettes Personal
Pros:

Toller Skyspa und sehr gutes Frühstück!

Cons:

Die Zimmer sind schon sehr klein für drei Leute - aber das ist in Tokio wahrscheinlich normal.

2026-10-25 • via Nuitee
B
Ben • family_with_children • at
9
Great hotel, great stay
Pros:

Staff great. Onsen amazing, central location

Cons:

Room small

2026-10-25 • via Nuitee
A
Airi • couple • us
7
Pros:

It was good location

Cons:

It was very expensive place whatever you’re offering

2026-10-25 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-10-24 • via Nuitee
M
Mihaita Alin • family_with_children • de
10
2026-10-24 • via Nuitee
G
Gaelle • family_with_children • fr
9
Très belle vue et Onsen génial
Pros:

Très bel hôtel. Chambre très confortable avec vue magnifique sur la Tokyo Tower (étage élevé). Le Onsen sur le toit est top. Petit déjeuner très bon.

Cons:

Salle de bain très petit ne correspondant pas au standing de la chambre.

2026-10-23 • via Nuitee
C
carolyn • solo_traveller • us
10
Pros:

Delicious breakfast included, nice view out of room, very friendly staff and very clean!

2026-10-22 • via Nuitee
P
Patrick • solo_traveller • jp
9
2026-10-22 • via Nuitee