Candeo Hotels Tokyo Roppongi

Hotels
•
Candeo Hotels
8.2 (3265 reviews)
Minato-ku Roppongi 6-7-11 , Tokyo , jp
+81 3-5413-6950

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.2
Mixed reviews on cleanliness with specific mentions of poor standards and issues in rooms.
Service
9.2
Staff is described as friendly and helpful in multiple reviews.
Location
9.2
Great location with proximity to transport and attractions mentioned frequently.
Room Quality
7.7
Rooms described as small and in some cases not matching expectations, but some positive mentions of comfort.
Amenities
8.2
Good amenities with some positive comments on breakfast, but some items noted as lacking.
Value for Money
7.2
Value perception is mixed, with some guests feeling the price does not match the quality.
Food and Beverage
8.2
Breakfast received positive remarks, although some found the spread lacking.
Overall Experience
8.7
Overall experience described positively despite some complaints about cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Luxurious Accommodation

Indulge in a luxurious stay at Candeo Hotels Tokyo Roppongi, a 4-star hotel offering elegant rooms with modern amenities. Each room features a comfortable seating area, a private bathroom with premium toiletries, and a flat-screen TV. Upgrade to a room with a terrace for stunning city views.

Relaxation and Wellness

Unwind and rejuvenate at the hotel's sauna and spa centre, perfect for a relaxing retreat after a day of exploring Tokyo. Pamper yourself with a soothing spa treatment or simply relax in the sauna to recharge for your next adventure.

Convenient Location

Located in the heart of Tokyo, our hotel is just steps away from popular attractions like Roppongi Hills and Sony Music Roppongi Museum. With easy access to Roppongi Station and Tokyo Haneda Airport, Candeo Hotels Tokyo Roppongi is the ideal choice for both leisure and business travelers.

Book your stay at Candeo Hotels Tokyo Roppongi for a memorable experience in Tokyo.

Important information:

- Please note, additional charges apply to children 3 years and older sleeping in an existing bed who require breakfast.
- Breakfast for children 2 years and younger sleeping in an existing bed can be provided free of charge upon request.

Please note that construction work, replacing the tiles, will be carried out at the open-air baths in the men's and women's Sky Spas between 9:00 and 17:00 from Monday, 18/08/2025, to Monday, 01/09/2025.
Please note that during the period, the following facilities are unavailable: men's and women's open-air baths.
Men's and women's indoor baths, men's and women's saunas, and men's cold baths are open daily from 17:00 to 09:00 (the next morning) during this period.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3265 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.7
T
Thomas • family_with_children • at
9
Pros:

Tolles variantenreiches Frühstück, Lage in Mitten einer sehr umtriebigen Umgebung, Tokio Tower zu Fuß zu erreichen, toller Onzen mit Blick auf das höchste Gebäude Japans.

2026-08-28 • via Nuitee
G
geraldine • family_with_children • fr
1
2026-08-28 • via Nuitee
R
REIKO • solo_traveller • jp
10
2026-08-28 • via Nuitee
M
Maximilian • couple • ch
9
Perfect location for a Tokyo vacation
Pros:

Roppongi, close to the Tokyo tower was perfect. The room was good with the huge comfortable bed and the view on the Tokyo tower. You had all the amenities you needed and the staff was very friendly and professional.

Cons:

There was not alot of space for 2 people to to stow their luggage in the room.

2026-08-28 • via Nuitee
N
Nicolas • couple • re
8
Un hôtel de qualité avec une vue dont on ne se lasse pas.
Pros:

Deuxième séjour dans cet hôtel. Vue exceptionnelle sur les gratte-ciel et la Tokyo Tower. Le onsen à ciel ouvert avec vue sur la Tokyo Tower est une belle expérience. Le personnel est bien serviable. L'hôtel a une bouche de métro assez proche.

Cons:

Le quartier de Roppongi a une ambiance particulière : beaucoup d'établissements de soirée, avec de potentiels soucis de sécurité. Cela reste néanmoins bien géré par les locaux qui ont des agents de sécurité sur la rue principale, et la police qui veille. Néanmoins, nous n'avons eu aucun problème.
Il y avait un cafard dans notre chambre (14ième étage).

2026-08-27 • via Nuitee
N
Nikola • couple • ch
10
2026-08-26 • via Nuitee
A
Andréa • couple • fr
8
Super
Pros:

Emplacement

Cons:

Chambre petite

2026-08-26 • via Nuitee
H
Heljala • extended_group • fi
9
2026-08-26 • via Nuitee
O
Okan • couple • nl
10
Pros:

Temizlik , personel davranışı .

2026-08-25 • via Nuitee
A
Alisha • extended_group • lu
8
Sehr guter Aufenthalt
Pros:

sehr gut, sehr gute Ausstattung, schöne Zimmer, nettes Personal. kleines aber leckeres Frühstück!

Cons:

/

2026-08-25 • via Nuitee
A
Al • family_with_children • ae
1
2026-08-25 • via Nuitee
S
Sonia-K • solo_traveller • pl
8
Pros:

Sky spa was the best. Staff is very kind and helpful. Location is awesome, next to subway around shops and restaurants.

Cons:

Room is a bit tiny for 3. Lack of place to store luggage. Air condition was difficult to set it was either freezing air or very hot.

2026-08-23 • via Nuitee
T
Thomas • couple • ca
9
Cozy room and vue
Pros:

Big onsen, nice vue from our room, nice amenities

2026-08-22 • via Nuitee
L
Laura • family_with_children • it
2
Non lo consiglio per nulla
Pros:

Non riesco a trovare molto di positivo. Direi l’acqua a disposizione gratuitamente.

Cons:

1) la stanza è piccolissima, non c’è armadio. In tre è impossibile stare ma l’abbiamo prenotata e pagata per tre
2) il terzo letto è un divano (dove probabilmente si mettono le valigie); il materasso è un cuscino di velluto sporco e molto puzzolente e alla fine abbiamo dormite in 3 in 2 letti
3) la cosa peggiore è la puzza in stanza e in bagno che si sente ogni volta che si entra, complice la moquette a terra e il fatto che l’aria condizionata necessitava di pulizia del filtro (messaggio che appariva sul display)

2026-08-21 • via Nuitee
I
Ida • couple • dk
9
Pros:

Such a nice view - the staff also speaks english fluently and are overall nice.

Cons:

Kind of a small bathroom, although it didn’t bother us much

2026-08-20 • via Nuitee
R
Richard • family_with_children • gb
7
Ok
Pros:

Location

Cons:

Room a bit small

2026-08-19 • via Nuitee
M
Makoto • extended_group • jp
7
2026-08-17 • via Nuitee
C
CLAIRE • couple • fr
8
2026-08-17 • via Nuitee
C
CLAIRE • extended_group • fr
8
Emplacement toi quartier très sympa
Pros:

Emplacement top petit dej sympa

Cons:

La taille des chambres petites malgré le choix d une chambre supérieure et l’odeur des chambres humidités pas très agréable

2026-08-17 • via Nuitee
J
James • couple • gb
10
2026-08-15 • via Nuitee