Candeo Hotels Tokyo Roppongi

Hotels
•
Candeo Hotels
8.2 (3265 reviews)
Minato-ku Roppongi 6-7-11 , Tokyo , JP
+81 3-5413-6950

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.2
Mixed reviews on cleanliness with specific mentions of poor standards and issues in rooms.
Service
9.2
Staff is described as friendly and helpful in multiple reviews.
Location
9.2
Great location with proximity to transport and attractions mentioned frequently.
Room Quality
7.7
Rooms described as small and in some cases not matching expectations, but some positive mentions of comfort.
Amenities
8.2
Good amenities with some positive comments on breakfast, but some items noted as lacking.
Value for Money
7.2
Value perception is mixed, with some guests feeling the price does not match the quality.
Food and Beverage
8.2
Breakfast received positive remarks, although some found the spread lacking.
Overall Experience
8.7
Overall experience described positively despite some complaints about cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Luxurious Accommodation

Indulge in a luxurious stay at Candeo Hotels Tokyo Roppongi, a 4-star hotel offering elegant rooms with modern amenities. Each room features a comfortable seating area, a private bathroom with premium toiletries, and a flat-screen TV. Upgrade to a room with a terrace for stunning city views.

Relaxation and Wellness

Unwind and rejuvenate at the hotel's sauna and spa centre, perfect for a relaxing retreat after a day of exploring Tokyo. Pamper yourself with a soothing spa treatment or simply relax in the sauna to recharge for your next adventure.

Convenient Location

Located in the heart of Tokyo, our hotel is just steps away from popular attractions like Roppongi Hills and Sony Music Roppongi Museum. With easy access to Roppongi Station and Tokyo Haneda Airport, Candeo Hotels Tokyo Roppongi is the ideal choice for both leisure and business travelers.

Book your stay at Candeo Hotels Tokyo Roppongi for a memorable experience in Tokyo.

Important information:

- Please note, additional charges apply to children 3 years and older sleeping in an existing bed who require breakfast.
- Breakfast for children 2 years and younger sleeping in an existing bed can be provided free of charge upon request.

Please note that construction work, replacing the tiles, will be carried out at the open-air baths in the men's and women's Sky Spas between 9:00 and 17:00 from Monday, 18/08/2025, to Monday, 01/09/2025.
Please note that during the period, the following facilities are unavailable: men's and women's open-air baths.
Men's and women's indoor baths, men's and women's saunas, and men's cold baths are open daily from 17:00 to 09:00 (the next morning) during this period.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3265 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.7
S
saskia • solo_traveller • gb
7
Pros:

Great spa area and hot pools with amazing views
Good location and close to shops, food

2026-09-12 • via Nuitee
R
Rodrigo • couple • ar
9
Cumple expectativas
Pros:

Instalaciones y ubicación.

Cons:

Habitaciones chicas pero en general en Japón son así

2026-09-11 • via Nuitee
M
Makaila • couple • us
9
Clean, quiet and comfortable.
Pros:

Very clean and friendly staff. The location offers quiet rooms yet walking distance to the train station and also many food options surrounding the area. The breakfast was amazing.

Cons:

All was good.

2026-09-10 • via Nuitee
C
Cara • couple • au
8
2026-09-10 • via Nuitee
M
Maureen • solo_traveller • be
9
Affordable luxury and a real Japanese onsen experience
Pros:

The room was beautiful, comfortable and clean. The best part was the Sky Onsen though!! Absolutely amazing
Breakfast was not bad

Cons:

The toilet at lvl 3, near the reception, wasn’t always clean enough and the door of the women’s toilet didn’t lock properly at all.

2026-09-09 • via Nuitee
L
Laura • couple • au
1
Highly recommend to stay anywhere else
Pros:

The Onsen was lovely but the female facilities where lacking

Cons:

Buffet breakfast is not worth the money, cold awful food. Honestly this hotel was the let down of our Japan trip

2026-09-08 • via Nuitee
A
Ana • couple • us
8
2026-09-08 • via Nuitee
J
Jordan • couple • us
6
Overall pretty good for the price but a few things to improve
Pros:

Good location, easy to go to the main attractions of the city. Felt safe and there was a lot to do around. Staff was very nice and attentive.

Cons:

Room was SO SMALL. We figured it’s common in Tokyo so it is what it is. Bed was so hard and stiff, it felt like we were sleeping on a table luckily we only stayed 3 nights but if you’re coming for a long trip just be aware. Lastly, the room felt very humid and a bit musty.

2026-09-07 • via Nuitee
S
Scott • couple • jp
7
2026-09-07 • via Nuitee
C
Cinzia • couple • ch
1
Cons:

Es stank nach Schimmel!

2026-09-07 • via Nuitee
H
Hamdan • family_with_children • ae
8
Pros:

نحم

Cons:

نعم

2026-09-07 • via Nuitee
K
Kelly • couple • gb
8
2026-09-02 • via Nuitee
純子 • solo_traveller • jp
4
写真のイメージが良すぎ
Pros:

朝食は普段食べられないような一品が多くお味もとても、美味しかったです。

Cons:

もともと44000円のお部屋が21000円値下げということだったが普通サイズのお部屋で、ベットもクイーンサイズではなく、ダブルベットで正直、がっかりしました。

2026-09-02 • via Nuitee
S
syogo • couple • jp
9
2026-09-02 • via Nuitee
Z
Zakaria • solo_traveller • us
1
.
Pros:

Nothing

Cons:

It’s a box like a prison cell

2026-09-01 • via Nuitee
B
Baldewijn • family_with_children • nl
9
Uitstekende uitvalsbasis voor Tokio als je verschillende uithoeken van de stad wil zien.
Pros:

Het ontbijt was subliem. Héél veel keus uit fijne japanse en westerse keuken, elke ochtend genieten (3 nachten geslapen). Kamer op de 14e had mooi uitzicht en was heel stil en redelijk ruim. Spa op de 16e was ook genieten!

Cons:

-

2026-08-31 • via Nuitee
S
Seulbit • extended_group • kr
8
Pros:

도쿄 어느지점과도 가까운 롯폰기에 위치, 롯폰기 역에서도 도보2분임
도쿄타워뷰는 비록 타워가 조금 가리지만 근처의 타 시티뷰로도 훌륭함
유리창이 정말 깨끗하게 관리되어 뷰가 더욱 돋보임
화장실 매우깨끗
대욕장도 하루피로를 풀수있어매우좋음

Cons:

호텔입구가 1,2층으로 나뉘어있어서 헷갈리고 3층은 체크인카운터인데 무조건 3층에 멈추게되어있음 이런 엘리베이터 운영규칙이나 입구에대한 설명이제공되면 좋겠다

2026-08-31 • via Nuitee
T
Thomas • family_with_children • at
9
Pros:

Tolles variantenreiches Frühstück, Lage in Mitten einer sehr umtriebigen Umgebung, Tokio Tower zu Fuß zu erreichen, toller Onzen mit Blick auf das höchste Gebäude Japans.

2026-08-28 • via Nuitee
G
geraldine • family_with_children • fr
1
2026-08-28 • via Nuitee
M
Maximilian • couple • ch
9
Perfect location for a Tokyo vacation
Pros:

Roppongi, close to the Tokyo tower was perfect. The room was good with the huge comfortable bed and the view on the Tokyo tower. You had all the amenities you needed and the staff was very friendly and professional.

Cons:

There was not alot of space for 2 people to to stow their luggage in the room.

2026-08-28 • via Nuitee