Candeo Hotels Tokyo Roppongi

Hotels
•
Candeo Hotels
8.2 (3122 reviews)
Minato-ku Roppongi 6-7-11 , Tokyo , jp

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.2
Mixed reviews on cleanliness with specific mentions of poor standards and issues in rooms.
Service
9.2
Staff is described as friendly and helpful in multiple reviews.
Location
9.2
Great location with proximity to transport and attractions mentioned frequently.
Room Quality
7.7
Rooms described as small and in some cases not matching expectations, but some positive mentions of comfort.
Amenities
8.2
Good amenities with some positive comments on breakfast, but some items noted as lacking.
Value for Money
7.2
Value perception is mixed, with some guests feeling the price does not match the quality.
Food and Beverage
8.2
Breakfast received positive remarks, although some found the spread lacking.
Overall Experience
8.7
Overall experience described positively despite some complaints about cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Luxurious Accommodation

Indulge in a luxurious stay at Candeo Hotels Tokyo Roppongi, a 4-star hotel offering elegant rooms with modern amenities. Each room features a comfortable seating area, a private bathroom with premium toiletries, and a flat-screen TV. Upgrade to a room with a terrace for stunning city views.

Relaxation and Wellness

Unwind and rejuvenate at the hotel's sauna and spa centre, perfect for a relaxing retreat after a day of exploring Tokyo. Pamper yourself with a soothing spa treatment or simply relax in the sauna to recharge for your next adventure.

Convenient Location

Located in the heart of Tokyo, our hotel is just steps away from popular attractions like Roppongi Hills and Sony Music Roppongi Museum. With easy access to Roppongi Station and Tokyo Haneda Airport, Candeo Hotels Tokyo Roppongi is the ideal choice for both leisure and business travelers.

Book your stay at Candeo Hotels Tokyo Roppongi for a memorable experience in Tokyo.

Important information:

- Please note, additional charges apply to children 3 years and older sleeping in an existing bed who require breakfast.
- Breakfast for children 2 years and younger sleeping in an existing bed can be provided free of charge upon request.

Please note that construction work, replacing the tiles, will be carried out at the open-air baths in the men's and women's Sky Spas between 9:00 and 17:00 from Monday, 18/08/2025, to Monday, 01/09/2025.
Please note that during the period, the following facilities are unavailable: men's and women's open-air baths.
Men's and women's indoor baths, men's and women's saunas, and men's cold baths are open daily from 17:00 to 09:00 (the next morning) during this period.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 3122 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.7
D
Dominik • couple • at
9
2026-05-23 • via Nuitee
M
Mazdak • family_with_children • au
5
Good location, but overcrowded breakfast service affected the stay.
Pros:

Room: bed size was small for 2 adults and 1 4-year-old child.
Location: OK.
Breakfast service was absolutely chaotic and disorganised.

Cons:

Breakfast service was absolutely chaotic — long waiting times, unclean tables, crowded and unclear organisation, with obvious staff shortages and disorganised service.

2026-05-22 • via Nuitee
P
Perez • couple • uy
10
Pros:

El personal muy agradable, buena ubicacion, todo nuevo.

Cons:

Todo bien.

2026-05-22 • via Nuitee
M
Magdalena • family_with_children • at
9
Clean, modern, elegant, good location
Pros:

Proximity to subway and roppongi hills (the city view deck is great!) and nice upscale residential neighborhood. Very clean, modern and elegant look. Nice chaise longue in the room with view of the Mori building. Room size pretty ok. The onsen is more like a small spa than an onsen but we liked it. Good breakfast, international staff speak good english.

Cons:

The Aircon was hard to get right.

2026-05-22 • via Nuitee
L
Lucinda • family_with_children • au
7
2026-05-20 • via Nuitee
D
Darren • solo_traveller • au
10
2026-05-20 • via Nuitee
E
Eric Hotton • family_with_children • fr
10
2026-05-19 • via Nuitee
S
Shane • solo_traveller • us
10
2026-05-18 • via Nuitee
O
Ozan • solo_traveller • us
10
2026-05-18 • via Nuitee
R
Rui Melo silva • family_with_children • pt
9
good
Pros:

Location

Cons:

breakfast

2026-05-18 • via Nuitee
R
Rebecca Wang • solo_traveller • sg
9
Great location, wonderful staff
Pros:

Location. Near Roppongi station and few more. Surrounded by international eateries, mall, 24gr Don Quijote, supermarket, Starbucks Tsutaya bookstore all within walk distance. Very easy go Shinjuku, Shibuya, Tokyo, airport etc.

Staff speaks good English.

Walk to Tokyo tower. Room hv view too

Cons:

Room a bit small for 3 plus 3 luggages, but we managed to enjoy it.

2026-05-17 • via Nuitee
D
Dmitriy • couple • at
10
Pros:

We really enjoyed our stay at this hotel. Very clean rooms, great location and beautiful rooftop sauna and beautiful bath.

2026-05-17 • via Nuitee
B
B • family_with_children • au
8
Really enjoyable.
Pros:

Onsen was great.

Cons:

Rooms were a bit small but good size for Tokyo.

2026-05-17 • via Nuitee
C
Cécile • couple • fr
10
2026-05-16 • via Nuitee
N
Norman • solo_traveller • gb
10
2026-05-15 • via Nuitee
H
Hui Ni • couple • tw
8
2026-05-14 • via Nuitee
M
Micaela • extended_group • ph
5
2026-05-14 • via Nuitee
N
Nicole • couple • ch
9
Pros:

Onsen molto bello, struttura pulita e con una camera spaziosa (se si confronta con gli standard giapponesi). Posizione centrale con facile accesso a diverse stazioni della metro.

2026-05-14 • via Nuitee
A
Antonio • family_with_children • it
9
I will stay here again
Pros:

Great location

Cons:

Everything good

2026-05-13 • via Nuitee
H
Hugh • solo_traveller • nz
9
Pros:

Great location - close to Metro station. Staff very helpful

2026-05-12 • via Nuitee