Tru By Hilton Portland Airport Area Me

Hotels
•
Tru by Hilton
8.6 (832 reviews)
369 Maine Mall Road , South Portland , US
+1 207-221-3131

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Noise from the highway
Inadequate room sound proofing
Breakfast appliance issues

Categories

Cleanliness
8.35
While most reviews highlighted cleanliness, there were mentions of hair stuck to the soap dispenser and some maintenance issues.
Service
8.85
Many guests praised the friendly and helpful staff, with good experiences during check-in and throughout their stay.
Location
8.75
The location is convenient, close to attractions like Maine Mall and within a reasonable distance to the airport.
Room Quality
8.55
Rooms were noted to be clean, modern, and comfortable, though some guests mentioned noise from adjacent rooms.
Amenities
8.55
Guests appreciated the amenities such as the pool table and breakfast options, although some noted the lack of a microwave in rooms.
Value for Money
8.65
Guests felt they received good value for the price, especially with breakfast included.
Food and Beverage
8.45
Breakfast received positive feedback, but some guests experienced issues with malfunctioning appliances.
Overall Experience
8.65
Overall satisfaction was high with many guests expressing intent to return based on previous experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:54

Property Description

Convenient Location
Situated in South Portland, Tru By Hilton Portland Airport Area Me offers easy access to The Maine Mall. Just a short distance from the airport, it's a perfect choice for travelers.

Modern Amenities
Enjoy a comfortable stay with a 55" flat-screen TV, free WiFi, and a complimentary breakfast buffet. Unwind at the fitness center, play billiards, or grab a snack at the 24/7 market offering light meals and beverages.

Exceptional Service
Experience around-the-clock assistance, private alcoves in the lobby, and business amenities for your convenience. Whether for business or leisure, Tru By Hilton ensures a seamless stay.

Book now for a delightful stay at Tru By Hilton Portland Airport Area Me.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PWM

Location

Guest Reviews

8.6
Based on 832 reviews
Cleanliness: 8.35
Service: 8.85
Location: 8.75
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.45
Overall Experience: 8.65
R
ROBERT • solo_traveller • us
10
2026-09-18 • via Nuitee
L
Lindsey • solo_traveller • us
6
Dee at the front desk was so helpful. AND the hotel had a free shuttle to anywhere within a mile. The driver I had could
Pros:

Convenient walk to restaurants and shops.

Cons:

Room was next to noisy highway

2026-09-17 • via Nuitee
B
Beverly • couple • us
9
Pros:

Breakfast
Free shuttle

2026-09-16 • via Nuitee
K
kelly • solo_traveller • ch
9
Pros:

Clean and comfortable. Just a few miles from the airport. Good breakfast.

2026-09-09 • via Nuitee
Y
YuJu • couple • us
9
2026-09-05 • via Nuitee
R
Robert • couple • us
6
Stayed there many times and they could’ve called me back
Pros:

It was convenient and clean

Cons:

Unfortunately, I left two of my denture partials in the bathroom in a cup with water and I had to call the next day seven times and they kept telling me they were looking and nobody ever called me back. I think that’s not good customer service

2026-09-02 • via Nuitee
M
Marti • couple • us
10
Great stay before flight home
Pros:

Very friendly staff, close to restaurants and the room was perfect for two if us. Lots of parking and close to airport

2026-08-31 • via Nuitee
G
Giovanni • solo_traveller • it
8
Senza pretese ma ottimo rapporto qualità/prezzo
Pros:

Struttura gradevole con ampio parcheggio e stanza grande.

Cons:

Pulizia non ottimale e ferro da stiro che mi ha macchiato il vestito che mi serviva per la conferenza

2026-08-28 • via Nuitee
A
Amy • family_with_children • us
10
2026-08-27 • via Nuitee
B
Bobbi • solo_traveller • us
8
2026-08-26 • via Nuitee
F
francois • couple • ca
9
2026-08-26 • via Nuitee
C
Christopher • extended_group • us
9
2026-08-21 • via Nuitee
M
Marianna • family_with_children • it
8
2026-08-18 • via Nuitee
L
Lucia • solo_traveller • us
7
Cons:

The breakfast was basic and was missing fresh fruit and yogurts.

2026-08-16 • via Nuitee
I
Ioanna • family_with_children • us
3
Poor management
Cons:

We requested multiple times for our room to get cleaned and have towels and toilet paper replenished but no one came for 3 days. Our room got eventually cleaned the night before we left

2026-08-16 • via Nuitee
S
Shirley • couple • us
3
Terrible
Cons:

Hilton heads really scaled the bottom of the barrel with this room . Looks like a pre school play room . Not a dresser or a closet in sight . Some cheap homegoods pedestal for night stands . Shower door is a nightmare . Water drips down the door so when you open it after a shower the floor gets soaked . Very limited tv Chanel’s . Walls are so thin you can hear your neighbors tv at night . Will not be back . Hilton needs to do better

2026-08-07 • via Nuitee
A
Alison • solo_traveller • us
10
It was a wonderful getaway
Pros:

The location was excellent. The staff went out of their way to give us the best service. we really enjoyed our time and our teens loved the noon check out!!!

Cons:

The beds were a little hard.

2026-07-25 • via Nuitee
T
Thomas • couple • us
10
2026-07-24 • via Nuitee
Z
Zamara Choudhary • extended_group • us
8
Nice and comfortable
Pros:

Good location and beds were comfortable. Room was also quiet and peaceful and the decor in the main area was modern and inviting.

Cons:

The breakfast was lacking and the room blinds required repair.

2026-07-19 • via Nuitee
L
Lisa • couple • us
7
Clean, well maintained, too expensive
Pros:

Convenient location, free breakfast

Cons:

Chairs are uncomfortable, overpriced for what it is.

2026-07-17 • via Nuitee