Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Hotels
•
Grand Mercure
9.6 (313 reviews)
95, Cheongpa-ro 20-gil, Yongsan-gu , Seoul , kr

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Well-equipped amenities
Cons:
Cleaning quality issues
Unpleasant room odor

Categories

Cleanliness
8.8
Some reviews mentioned strong concerns about cleaning staff not fulfilling their duties and a smell in the room.
Service
10
Consistently praised for exceptional service, with specific mentions of helpful staff like Pauline and Erik.
Location
10
Location praised for convenience and proximity to transportation and shopping.
Room Quality
9.3
Generally good feedback about room size and amenities but some concerns about unpleasant odors.
Amenities
9.8
Well-equipped for long stays with additional features like kitchen and laundry.
Value for Money
9.8
The facilities and service quality support great value for money.
Food and Beverage
9.3
Breakfast option was recommended as good, indicating a positive experience.
Overall Experience
9.8
Overall very positive feedback emphasizing comfort, convenience, and exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:06

Property Description

Luxurious Accommodation with Pet-Friendly Units

Experience a lavish stay at Grand Mercure Ambassador Seoul Yongsan, where each of the 202 units offers a pet-friendly environment along with a full kitchen and up to 3 bedrooms. The private bathrooms are equipped with both a bath and a shower, complemented by free bath amenities.

Abundance of Recreational Facilities

Indulge in a range of activities within the hotel premises, including yoga and pilates studios, a fitness center, and an indoor golf range. Whether you seek relaxation or exercise, the hotel caters to all your needs.

Diverse Dining Options and Entertainment

Satisfy your culinary cravings with all-day dining at A La Maison, In Style, and Food Exchange. For evening delights, head to Mega Bites and Sky Kingdom for a selection of snacks, alcoholic beverages, and entertainment options at an additional cost.

Book now for an unforgettable stay at Grand Mercure Ambassador Seoul Yongsan!

Important information:

All guests must present a valid ID with a photo attached at check-in and a physical credit card used at the time of booking. We inform you that all separate requests are available at check-in only and may incur additional costs.

Please note that the fitness center, sauna and indoor swimming pool are closed on 4th Tuesday.

Children aged 16 and under are not allowed in the fitness center and sauna.

Children under the age of 13 must use the pool with their guardians.

"According to the Youth Protection Act, guests who are not accompanied by a guardian are not permitted to enter the room."
"For the protection of youth, youth under the age of 19 are only allowed to stay if accompanied by a guardian indicated on the family relationship certificate. They are not allowed to stay even if they are a single youth or sharing a room (same-sex accommodations)."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 313 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 9.8
علي • solo_traveller • qa
10
Pros:

كلشي كان ممتاز و الغرف واسعه

Cons:

ولشي

2026-06-20 • via Nuitee
C
Chuan Yong • extended_group • sg
3
unpleasant
Pros:

Clean and spacious

Cons:

The staffs

2026-06-19 • via Nuitee
M
Medalyn • family_with_children • sg
10
Very comfortable stay.
Pros:

Having a kitchen and a laundry machine was very convenient. The room was very spacious with a closet and big bathroom. It was great to also have a pool, gym and sauna in the hotel for use. Need to bring a swimming cap to use the pool though.

Cons:

The water in the shower heated up slowly. The location was slightly inconvenient for public transport. Yongsan station is a 10min walk away.

2026-06-16 • via Nuitee
S
Shih suey • couple • us
10
2026-06-15 • via Nuitee
M
Michele • extended_group • lb
10
2026-06-12 • via Nuitee
沁靈 • extended_group • tw
10
Pros:

有好大的廚房可以使用
全套廚具應有盡有

Cons:

備品每天選擇性的少一樣
第一天少了搓澡巾
第二天少了小毛巾

2026-06-09 • via Nuitee
藤井 • couple • jp
10
最高
Pros:

インターネット検索

Cons:

部屋にバスタブがなかった

2026-06-09 • via Nuitee
B
Bilal • couple • tr
10
Pros:

Şehrin ortasında yantarafında büyük bir alış veriş merkezi personel çok iyi odası çok yemiz çok memnun kaldık

2026-06-05 • via Nuitee
B
Bilal • couple • tr
10
2026-06-05 • via Nuitee
D
DanielToma • solo_traveller • ro
10
2026-06-05 • via Nuitee
E
Ericyip • solo_traveller • hk
9
Pros:

位置及大堂服務都很滿意。

Cons:

房间清潔是低於水平，清潔很馬虎，地下没有打掃好，寵物尾墊冇换。

2026-06-04 • via Nuitee
J
Jia Yee • solo_traveller • sg
10
2026-06-04 • via Nuitee
S
Sandra • extended_group • us
10
We had a wonderful stay and will be back
Pros:

Excellent location adjacent Yongsan station. The room was comfortable and large enough for the 4 of us to relax and settle in. The in room washer and dryer and the water filter were nice additions. We absolutely loved our 5 day stay in Seoul. Out of the 2.5 weeks we spent touring Korea and Japan, this was our absolute favorite location. We will be back!

Cons:

Nothing. It was great

2026-06-02 • via Nuitee
P
park • solo_traveller • us
8
2026-06-02 • via Nuitee
E
ericcG8417RW • Family
10
We feel the warm hospitality😊
Pros:

Such a good hospitality to allow us for an early check-in to start our 5-night stay👍👍

2026-05-31 • via Tripadvisor
A
Angel • family_with_children • ae
9
2026-05-31 • via Nuitee
E
Eunyoung • couple • jp
10
2026-05-28 • via Nuitee
D
DAVID • couple • gb
10
Fantastic
Pros:

Love this hotel and have returned on four occasions when staying in Seoul

Cons:

nothing

2026-05-27 • via Nuitee
M
Margret • couple • nl
9
Pros:

Comfort

Cons:

Zwembad overvol

2026-05-26 • via Nuitee
K
Kady • family_with_children • fr
10
Merveilleux
Pros:

Je ne sais quoi dire tellement cette établissement est incroyable l’un des meilleurs que j’ai fait les chambres sont grande luxueuse et bien équipé. Le personnel adorable. L’hôtel est bien situé. Je reviens dans quelques jours dans l’un des autres hôtel du complexe et j’ai hâte 🤩

Cons:

J’ai tout aimé

2026-05-26 • via Nuitee