Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Hotels
•
Grand Mercure
9.6 (288 reviews)
95, Cheongpa-ro 20-gil, Yongsan-gu , Seoul , kr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Well-equipped amenities
Cons:
Cleaning quality issues
Unpleasant room odor

Categories

Cleanliness
8.8
Some reviews mentioned strong concerns about cleaning staff not fulfilling their duties and a smell in the room.
Service
10
Consistently praised for exceptional service, with specific mentions of helpful staff like Pauline and Erik.
Location
10
Location praised for convenience and proximity to transportation and shopping.
Room Quality
9.3
Generally good feedback about room size and amenities but some concerns about unpleasant odors.
Amenities
9.8
Well-equipped for long stays with additional features like kitchen and laundry.
Value for Money
9.8
The facilities and service quality support great value for money.
Food and Beverage
9.3
Breakfast option was recommended as good, indicating a positive experience.
Overall Experience
9.8
Overall very positive feedback emphasizing comfort, convenience, and exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:06

Property Description

Luxurious Accommodation with Pet-Friendly Units

Experience a lavish stay at Grand Mercure Ambassador Seoul Yongsan, where each of the 202 units offers a pet-friendly environment along with a full kitchen and up to 3 bedrooms. The private bathrooms are equipped with both a bath and a shower, complemented by free bath amenities.

Abundance of Recreational Facilities

Indulge in a range of activities within the hotel premises, including yoga and pilates studios, a fitness center, and an indoor golf range. Whether you seek relaxation or exercise, the hotel caters to all your needs.

Diverse Dining Options and Entertainment

Satisfy your culinary cravings with all-day dining at A La Maison, In Style, and Food Exchange. For evening delights, head to Mega Bites and Sky Kingdom for a selection of snacks, alcoholic beverages, and entertainment options at an additional cost.

Book now for an unforgettable stay at Grand Mercure Ambassador Seoul Yongsan!

Important information:

All guests must present a valid ID with a photo attached at check-in and a physical credit card used at the time of booking. We inform you that all separate requests are available at check-in only and may incur additional costs.

Please note that the fitness center, sauna and indoor swimming pool are closed on 4th Tuesday.

Children aged 16 and under are not allowed in the fitness center and sauna.

Children under the age of 13 must use the pool with their guardians.

"According to the Youth Protection Act, guests who are not accompanied by a guardian are not permitted to enter the room."
"For the protection of youth, youth under the age of 19 are only allowed to stay if accompanied by a guardian indicated on the family relationship certificate. They are not allowed to stay even if they are a single youth or sharing a room (same-sex accommodations)."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 288 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 9.8
E
Eunyoung • couple • jp
10
2026-05-28 • via Nuitee
D
DAVID • couple • gb
10
Fantastic
Pros:

Love this hotel and have returned on four occasions when staying in Seoul

Cons:

nothing

2026-05-27 • via Nuitee
M
Margret • couple • nl
9
Pros:

Comfort

Cons:

Zwembad overvol

2026-05-26 • via Nuitee
K
Kady • family_with_children • fr
10
Merveilleux
Pros:

Je ne sais quoi dire tellement cette établissement est incroyable l’un des meilleurs que j’ai fait les chambres sont grande luxueuse et bien équipé. Le personnel adorable. L’hôtel est bien situé. Je reviens dans quelques jours dans l’un des autres hôtel du complexe et j’ai hâte 🤩

Cons:

J’ai tout aimé

2026-05-26 • via Nuitee
E
Eunyoung • extended_group • jp
10
2026-05-23 • via Nuitee
M
Marcel • solo_traveller • au
9
Consistency
Pros:

We stay here everything we come to Korea. The service, the comfort, the cleanliness and the space is fantastic.

Cons:

Nothing.

2026-05-23 • via Nuitee
A
ADAOBI • solo_traveller • gb
10
Great stay, spacious suite, attentive and helpful staff. Fantastic breakfast!
Pros:

Wonderful property. Very spacious comfortable rooms.
Attentive and helpful staff.
Great breakfast with lot of excellent choices.

Cons:

The location even though it was very close to transport links.

2026-05-13 • via Nuitee
A
Allyson • solo_traveller • us
10
I would recommend
Pros:

Amazing breakfast buffet, nice staff, large room, clean facilities, close to the subway stations.

Cons:

Not too much around except IPark Mall

2026-05-08 • via Nuitee
P
Porcupino • solo_traveller • ch
9
2026-05-06 • via Nuitee
G
Germán Ast. • solo_traveller • de
10
Pros:

Gemütliche Betten, hervorragendes Frühstück mit höher Qualität. Es war einfach alles perfekt.

2026-05-05 • via Nuitee
D
David • extended_group • us
10
2026-05-04 • via Nuitee
علي • solo_traveller • qa
10
2026-05-03 • via Nuitee
F
Felix • couple • de
5
Moderne Ausstattung mit gutem Fitnessstudio, jedoch deutliche Mängel bei der Sauberkeit in der Lobby
Pros:

Freundliches Personal (Englischkenntnisse jedoch begrenzt). Geräumiges Zimmer und Bad. Zur Ausstattung gehören eine Nespresso-Maschine und ein Wasserfilter. Alles sehr sauber. Das Fitnessstudio ist groß und modern ausgestattet. Die Lage direkt am Bahnhof ist praktisch, wenngleich die Umgebung nicht besonders ansprechend ist.

Cons:

Die Lobby wirkt durch wahllos abgestellte Gegenstände und Pakete leider wie eine Rumpelkammer und ist sehr ungemütlich. Im Restaurant wurde benutztes Besteck vom Personal einfach wieder zurückgelegt, statt es auszutauschen. Zudem ist die Musik beim Frühstück so laut, dass Unterhaltungen kaum möglich sind. Im Zimmer fehlten ausreichende Ablagen und Haken; auch der Handtuchwechsel erfolgte nur unzuverlässig. Besonders enttäuschend war der Wellnessbereich: Die Atmosphäre im Pool glich durch die strenge Aufsicht und laute klassische Musik eher einem Schwimmkurs als Entspannung. Der im Boden eingelassene Whirlpool direkt im Gang ist zudem wenig einladend.

2026-05-01 • via Nuitee
D
Dong Kyu • couple • kr
1
Pros:

이런 후기 별ㄹ로에요

Cons:

왜 후기작성을 겅요합니까

2026-04-30 • via Nuitee
S
Starr • couple • us
10
Perfect getaway!!
Pros:

The location. In the heart of the city. Easy to
Locate and walking distance from a lot of restaurants, casino and more!

2026-04-23 • via Nuitee
E
Erkan • family_with_children • tr
9
Cons:

Kahvaltı anında personel önünüzdeki dolu tabağı alıyor bu hoş değil

2026-04-15 • via Nuitee
K
konstantin • extended_group • ru
10
2026-04-10 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-04-10 • via Nuitee
H
Henrik • extended_group • dk
9
Cons:

Breakfast ended at 10 am. Would love to extend to 11am

2026-04-06 • via Nuitee
M
Maryam • solo_traveller • us
9
Excellent stay
Pros:

The location and the quietness

Cons:

Smaller than I expected

2026-04-05 • via Nuitee