Extended Stay America Suites - Nashua - Merrimack

Hotels
Extended Stay America Suites
6.6 (396 reviews)
2 Executive Park Drive , Merrimack , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Close to amenities
Cons:
Dirty rooms
Poor maintenance
Limited breakfast options

Categories

Cleanliness
5.06
Multiple reviews mention dirtiness and lack of cleanliness in rooms and common areas.
Service
10
Staff were noted as friendly and helpful despite other issues.
Location
8.53
Close to amenities but noise from outside and other guests affected experience.
Room Quality
6.07
Rooms show age and have multiple maintenance issues mentioned by guests.
Amenities
6.52
Basic amenities available, but complaints about kitchen supplies and overall quality.
Value for Money
5.55
Guests feel the price is too high for the quality provided.
Food and Beverage
4.51
Very limited breakfast options, leading to dissatisfaction among guests.
Overall Experience
6.56
Overall disappointing experience with multiple service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:15

Property Description

Convenient Location
Extended Stay America Suites - Nashua - Merrimack is strategically situated near popular attractions such as Robert Frost Farm and University of Massachusetts - Lowell, making it an ideal choice for travelers looking to explore the area.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms with modern amenities like a flat-screen TV, free WiFi, and free toiletries, ensuring a comfortable and relaxing stay at Extended Stay America Suites.

Helpful Services
With a friendly and informative reception staff, guests can easily navigate the area and make the most of their visit. Plus, being non-smoking adds to the overall pleasant experience.

Book your stay at Extended Stay America Suites - Nashua - Merrimack now for a convenient and comfortable accommodation experience.

Important information:

Housekeeping service is offered every 14 days.
Housekeeping service is only offered for stays of more than for stays of 14 nights or longer.
Daily housekeeping services can be arranged for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 396 reviews
Cleanliness: 5.06
Service: 10
Location: 8.53
Room Quality: 6.07
Amenities: 6.52
Value for Money: 5.55
Food and Beverage: 4.51
Overall Experience: 6.56
F
Frederick family_with_children ca
1
Unacceptable and dissappointing
Pros:

The staff during the night was accommodating, we came late for check-in.

Cons:

The room was in unacceptable condition upon arrival. There were visible bloodstains on both the bed linens and the floor, forcing us to ask the front desk for clean sheets and change the bed ourselves. Additionally, despite the hotel being advertised as smoke-free, the room smelled strongly of lingering cigarette smoke. We showed photos of the soiled bedding, floor, and stained ceiling to the day receptionist.

2026-08-25 via Nuitee
R
Randolph couple us
3
Many better choices
Pros:

Staff was very nice.

Cons:

Very outdated, not one usb port in the room, needed paint and upkeep, shower didn’t have a curtain, took a very quick shower with being careful of water splash and still quite a mess to clean up afterwards, breakfast was what they called grab and go, when we left at 7am two granola bars were only thing available besides packs of oatmeal, no one overseeing this area.

2026-08-24 via Nuitee
D
Dale couple us
1
2026-08-23 via Nuitee
L
Lorna couple us
6
Great front desk person.
Pros:

Friendly staff

Cons:

Ther was stains on wall between kitchen and desk. Stair case was filled with dust and spiders. That being said I am a housekeeper myself so I might notice things other people don’t.

2026-08-20 via Nuitee
T
Toshi couple us
3
Pros:

The breakfast was only coffee, muffins and bars. Not good.

Cons:

The smell of cigarettes was awful.

2026-08-03 via Nuitee
S
Susan solo_traveller us
1
2026-08-03 via Nuitee
B
Bruce couple us
7
Excellent location for our event
Pros:

Elevator was fast and prompt

Cons:

Furniture worn and dated

2026-07-12 via Nuitee
Y
Ygnacio couple us
10
2026-07-07 via Nuitee
B
Bradford solo_traveller us
1
Pros:

Not much, cheapest around for one night

Cons:

I don't like bringing cockroaches into my vehicle. I had to throw away my back pack. I don't like waking up with someone else hair all over me, under the beds are disgusting. This should not be offered on booking until they clean up, I'm a clean person and I HATE BUGS!

2026-07-07 via Nuitee
J
Janice solo_traveller us
3
I would not stay at this location again.
Pros:

The location.

Cons:

The room is OLD and dirty. Ripped wallpaper, dirty furniture, dirty walls. The room did not smell fresh or clean. There was no ice machine -- but you could "make your own ice" using the trays in the freezer. Well, not immediately upon arrival. Ice takes time to freeze. I had ice in time for the morning coffee... Lots of stoned and/or homeless people seemed to be living at this location. It was a bit unnerving.

2026-06-29 via Nuitee
R
Russo solo_traveller us
2
Horrible hotel room!
Pros:

As soon as I walked in the door of my hotel room I could see it was not that clean. In the bathroom there was a used rapper of a bar of soap on top of the shower which tells me the shower was not cleaned. One of the first things I saw when I walked in was a radial chair that had been scraped against the wall which I immediately documented as I did not want to get charged for something I did not do. The chair looks like it should have been in a dump and it scratched the wall all up making the decor look horrible. This was one of the worst hotel rooms I have ever been in my life and I have been 200s and hundreds of hotel rooms as I travel across the United States for work.

Cons:

The room was absolutely horrible the decor was horrible and it was not cleaned properly. I would never ever ever stay here again even if it was my last option as I would rather stay in my vehicle.

2026-06-29 via Nuitee
S
Scott solo_traveller us
4
Pros:

Location was great!

Cons:

Room was outdated and the hallway was extremely noisy a good part of the night.
People bickering and an alarm that went off in the middle of the night!

2026-06-25 via Nuitee
D
Donald couple us
8
Nice and friendly staff
Pros:

Clean room, friendly staff.

Cons:

WiFi was up and down all the time. Staff couldn’t do anything about it. Many pot smokers in the building as well. Smoking area outside the back door needs to be away from where nonsmoking people enter.

2026-06-23 via Nuitee
K
karthik solo_traveller fr
6
2026-06-20 via Nuitee
C
Chloe solo_traveller us
8
2026-06-18 via Nuitee
C
Chris solo_traveller us
5
Pros:

I like being able to bring my dog. I like that there was not carpet, and the floor was clean and clear. I like that you offer breakfast, even though I could not avail myself of it. The room was clean and the desk staff was kind and patient.

Cons:

didn't eat breakfast - I don't eat cereal or pastries, so most hotel breakfasts that don't have a menu are not to my dietary needs. No big deal.
The chair in my room - it was a leather arm chair but the leather, or pleather if that is what it was, was peeling. I could not believe it was in a guest room! Also, I could not get the ac to get any cooler. I live in Nashua and our AC gave out, so I needed somewhere cooler to sleep. This was marginally cooler than my place, but it could have been a whole lot cooler.

2026-06-14 via Nuitee
C
Claudens couple us
1
I’m really want refund because that itsxmmmmm
Pros:

I’m not really like because it’s been so dirty

Cons:

It’s not clean he had a cockroach in the kitchen

2026-06-12 via Nuitee
A
Ashriel couple us
1
2026-06-09 via Nuitee
K
Karin solo_traveller us
10
2026-06-09 via Nuitee
A
amit couple il
9
2026-06-08 via Nuitee