Shin Shin Hotel Jeju City

Hotels
7.4 (261 reviews)
14-6, Haeanmaeulbuk-gil , Jeju , kr
+82 64-743-8098

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
Family rooms
Garden
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Review Highlights

Pros:
Convenient location for airport travelers
Friendly and helpful staff
Good breakfast options
Affordable rates
Cons:
Issues with cleanliness and maintenance
Uncomfortable beds
Distance from tourist attractions

Categories

Cleanliness
6.61
Reportedly dirty, with odors and poor maintenance.
Service
8.58
Friendly staff and good service noted in multiple reviews.
Location
7.62
Convenient for the airport but a bit far from tourist areas.
Room Quality
6.57
Includes mentions of uncomfortable beds and outdated facilities.
Amenities
7.6
Facilities like parking and convenience store available.
Value for Money
7.06
Affordable prices given the quality, though some elements lacked.
Food and Beverage
8.11
Generally positive feedback on breakfast variety.
Overall Experience
7.08
Mixed experiences influenced by cleanliness and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Luxurious Amenities
JEJU Shangrila Hotel& Resort offers a seasonal outdoor swimming pool, a garden, and a terrace for guests to relax and unwind in style.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, a business center, and complimentary WiFi during their stay at this 3-star hotel.

Prime Location
Situated just 6.1 km from Shilla Duty Free, with Jeju Paradise Casino and Jeju National Museum within a short distance, JEJU Shangrila Hotel& Resort is the perfect choice for your stay in Jeju.

Book now to experience luxury and convenience at JEJU Shangrila Hotel& Resort!

Important information:

※Swimming Pool Notification※

Operation Dates: July 1 ~ End of October 2022

Operation Hours: 09:00~20:00

* This is guest-only facility. Any outside visitors are not allowed access.

* Closing and operation hours may change depending on weather and hotel operating conditions.

* Please take a shower before entering the pool to maintain clean water quality.

* Bringing outside food is prohibited.

* Pets are not allowed in the pool area.

* Wearing swimming suit is a must to enter the pool. Also, please wear a swimming cap when entering the pool.

* For infants, wearing waterproof diaper is a must.

* There is no lifeguard hence infants and children less than 4.3 foot in height must enter the pool accompanied by an adult guardian.

- Regardless of policy, in all cases for on-site payment reservations, a pre-authorization process will be performed on the customer's credit card before check-in.

- The temporary charge to the customer's credit card is the total amount.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Location

Guest Reviews

7.4
Based on 261 reviews
Cleanliness: 6.61
Service: 8.58
Location: 7.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 7.08
J
Jihyeon • extended_group • jp
7
가성비 좋은 곳
Pros:

시내랑 가깝고 관광지와도 멀지 않은 위치
수영장
전자렌지가 있는 식탁 공간

Cons:

곰팡이 등 청결도
냉장고 내 선반 파손 등 시설

2026-08-28 • via Nuitee
D
Duddy • couple • kr
10
Clean and close to everything I wanted to do.
Pros:

The pool

Cons:

Nothing

2026-08-19 • via Nuitee
V
Valérie alexandra • couple • fr
9
Bon hôtel
Pros:

L’emplacement et la structure en général est bien

Cons:

Juste varier au niveau du petit déjeuner

2026-08-16 • via Nuitee
D
DAEIL • extended_group • kr
7
Pros:

아주 좋다는 느낌은 안들었습니다 가격대비 대체로 만족입니다만 조금더 다양하고 신선해 보였으면 합니다

Cons:

역시나 고리타분한 나이든사람을 쓰면 안됩니다 버릇이니 습관이니하시는데 그건 아닙니다 조식때 식당에서 근무하시는 나이드신 할머니께는 손님늘대하는 예절교육을 다시한번 시켰으면합니다

2026-08-10 • via Nuitee
T
Tracy_25 • solo_traveller • fr
8
Top
Pros:

Petit déjeuner. Les serviettes et bouteilles d'eau mis a disposition chaque jours.

Cons:

RAS

2026-08-10 • via Nuitee
Y
Youmi • solo_traveller • kr
8
Pros:

제주공항에서 가깝고 편의점있고 코인 세탁기가 있어서 좋았다가성비 좋다

2026-08-06 • via Nuitee
T
Tereza • couple • cz
9
2026-08-04 • via Nuitee
E
Elisabeth • family_with_children • de
8
2026-08-03 • via Nuitee
C
Camille • family_with_children • fr
9
Très bon établissement
Pros:

Logement grand avec tous les aménagements nécessaires pour passer un agréable séjour

2026-08-03 • via Nuitee
L
Lisa • solo_traveller • nl
8
Fijne locatie
Pros:

De locatie was super!

Cons:

De bedden lagen niet lekker.

2026-07-24 • via Nuitee
T
Tamara • solo_traveller • es
9
Pros:

Piscina, aire acondicionado, baño amplio

Cons:

No puedes llegar antes de la hora del check in y las camas algo incomodas

2026-07-10 • via Nuitee
文媛 • extended_group • tw
10
2026-07-09 • via Nuitee
V
Valentin • solo_traveller • ro
10
Pros:

Exceptional.

2026-06-27 • via Nuitee
C
Chinghwa • solo_traveller • tw
8
2026-06-23 • via Nuitee
M
MI JEONG • solo_traveller • kr
7
Pros:

쾌적한 느낌

Cons:

프론트 직원이 친절하지는 않았음.(불친절도 아님^^;;)
조식이 매우 별로였음

2026-06-06 • via Nuitee
H
HsinYi • extended_group • tw
7
2026-05-22 • via Nuitee
T
Tanushree • solo_traveller • in
8
2026-05-20 • via Nuitee
D
Dominik • family_with_children • pl
10
Pros:

Wszystko

2026-05-18 • via Nuitee
E
Erika • couple • ec
10
Comodidad
Pros:

Comodidad

2026-05-11 • via Nuitee
G
Gilberte Louise • family_with_children • mq
4
Pros:

L’emplacement peut être un atout avec un petit nombre de restaurants à côté.

Cons:

Les lits ne sont pas confortables. Le matelas est dur.
Le petit déjeuner n’est pas bon.
Pas de jus. Pas de thé. La qualité du buffet est médiocre.
L’hôtel devrait réduire l’offre au petit déjeuner afin de se concentrer sur la qualité.
Le personnel semble dépassé par la situation.
Le ménage n’est pas régulier. La possibilité d’avoir des serviettes supplémentaires n’était pas possible.
Une vrai déception.
Le propriétaire de l’hôtel doit revoir sa politique.

2026-04-13 • via Nuitee