Hotel Tilia - Self Check-in

Hotels
8.4 (692 reviews)
Bahnstr. 17 , Uster , ch

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Children allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Ironing service
Squash
See all facilities

Review Highlights

Pros:
Cozy beds
Good breakfast
Cons:
Cleanliness issues
Noise from trains

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, particularly in the bathrooms.
Service
8.8
Friendly staff and undeterred by some service issues mentioned in reviews.
Location
9.14
Great location near the train station and central for visiting attractions.
Room Quality
8.09
Rooms are generally cozy and well-maintained, with some noise issues.
Amenities
8.62
Good amenities with breakfast options and cleanliness noted positively.
Value for Money
7.88
Some guests felt the price was too high compared to the offering, especially with reported issues.
Food and Beverage
8.53
Breakfast offerings received positive remarks, including coffee and pastries.
Overall Experience
8.5
Mixed reviews but overall a pleasant stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:30

Property Description

Garden Views and Sun Terrace:
Experience tranquility at Hotel Tilia with a sun terrace and picturesque garden views, perfect for relaxation after a day of exploring.

Flexible Services for Convenience:
Enjoy the convenience of self-check-in kiosk, self-service breakfast, and a snack machine offering cold drinks and snacks, providing you with the flexibility to tailor your stay to your preferences.

Central Location for Easy Exploration:
Located in Uster, with Zürich just 14 km away and Luzern 45 km away, Hotel Tilia offers easy access to nearby attractions and Zurich Airport is only 17 km from the property.

Book your stay at Hotel Tilia now to enjoy a blend of comfort, convenience, and great location!

Important information:

Please note that there is a self-check-in kiosk that requires the booking number, a passport and a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 9 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for CHF 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 692 reviews
Cleanliness: 7.63
Service: 8.8
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 7.88
Food and Beverage: 8.53
Overall Experience: 8.5
O
Orawan • solo_traveller • se
6
2026-05-29 • via Nuitee
M
Michael • couple • de
8
Sehr prakrisches Hotel für einen kurzen Aufenthalt
Pros:

Mit dem Sef check in hT alles gut funktioniert. Das Zimmer war sehr sauber und es hat an nuchts gefehlt.

2026-05-29 • via Nuitee
O
Orawan • solo_traveller • se
6
2026-05-29 • via Nuitee
D
Daniel • couple • ch
9
Funktional eingerichtete schöne Zimmer. Eine nette Überraschung sind die Croissants am Morgen.
2026-05-27 • via Nuitee
C
Christopher • solo_traveller • us
9
Wonderful hotel for the price. 10/10 would book again
Pros:

Room was quite large for what I expected (single room). Nice lay out so that there was clear space to do everything I wanted to do. The free coffee and bread on offer was a nice touch- and frequent cleaning was offered.

Cons:

You are right next to the train station and a church that rings bells, so if you're sleeping with the windows open it can get a bit noisy. The train itself is actually quite quiet for what it is- I brought ear plugs and slept very soundly.

2026-05-21 • via Nuitee
P
Pamela • family_with_children • at
7
Ordentliches, sauberes Hotel ohne Personal
Pros:

Zentrale Lage, in der Nähe des Bahnhofs von Uster. Ein Pub, eine Bäckerei und mehrere Lokale sind fußläufig sehr gut erreichbar. Self-Check-in am Automaten hat einwandfrei funktioniert und auch der Parkplatz in der Tiefgarage war wie versprochen vorhanden. Zimmer sauber, gute Ausstattung.

Cons:

Die Badezimmertür ist aus durchsichtigem Glas (das Hotellogo ist in Milchglasoptik drauf, aber das verdeckt nur minimal das Geschehen dahinter), das WC direkt dahinter. Wer (so wie ich) nicht mit Partner*in, sondern mit anderen Personen reist hat hier wirklich gar keine Privatsphäre.
Außerdem klopfte um 8:20 in der Früh die Reinigungskraft an die Tür. Wir waren noch am Anziehen. Es sollte wirklich besser darauf geachtet werden, dass die Gäste schon weg sind bevor die Zimmer gemacht werden...
Das Hotel liegt direkt an der Bahn, die bis spät Abends und ab früh Morgens vorbeifährt. Nichts für Lärmempfindliche!

2026-05-21 • via Nuitee
C
Christoph • solo_traveller • ch
9
2026-05-17 • via Nuitee
N
Nick • couple • gb
9
Comfortable with a great location
Pros:

Good location, clean and comfortable

Cons:

A few more amenities would be nice

2026-05-17 • via Nuitee
J
Jonathan • couple • ch
8
2026-05-12 • via Nuitee
G
Giovanni • solo_traveller • ch
10
2026-05-04 • via Nuitee
F
Frank • solo_traveller • ch
8
2026-04-27 • via Nuitee
P
Peter • extended_group • de
8
2026-04-27 • via Nuitee
C
Christian • solo_traveller • ch
7
Schön aber sehr lärmig
Pros:

Sehr schönes, modernes Zimmer. Komfortable Parkgarage.

Cons:

Direkt an einer vielbefahrenen Bahnlinie, sehr laut.

2026-04-24 • via Nuitee
B
Bruno • family_with_children • ch
8
Alles hat super geklappt. Sehr sauber, gute Lage!
2026-04-22 • via Nuitee
J
Joel • family_with_children • ch
8
Pros:

Kleine Küche.
Design vom Zimmer

Cons:

Self Check in finde ich sehr unsympathisch.
Das ich beim check in nochmals 14.- dazu zahlen musste habe ich nicht verstanden. Nach dem ich die ganze summe im vorraus bezahlt hatte.

2026-04-12 • via Nuitee
B
Blaise • solo_traveller • ch
7
Pros:

Propre, confortable, proche de la gare.

Cons:

Très impersonnel et froid (pas de réception, self check-in et check-out).
Très proche des voies de train.

2026-04-10 • via Nuitee
N
Natalie • family_with_children • ch
10
Séjour très bien 😌
Cons:

Le lit un peu petit

2026-04-05 • via Nuitee
G
Gabriela • family_with_children • ch
8
2026-04-04 • via Nuitee
P
Pepaj • couple • ch
8
Cons:

Bett Wahr nicht stabil

2026-04-02 • via Nuitee
L
Leszek • solo_traveller • pl
8
A very nice place to rest your weary head - but not much more
Pros:

Very clean, has all amenities one needs and no needless features. Roomy bathroom, fridge but fortunately no minibar, bottle of water free for a greeting, good English Breakfast tea at coffee point (unfortunately water tastes of coffee so better have your own kettle)

Cons:

The coffee point is at ground level and access is from outside, so in winter (actually I was there Mar 27 which should be spring, but there was a snow storm and freezing temperature) a simple attempt to get a hot beverage turns into an (uncalled for) adventure. And the coffee machine to brew a cuppa is a bad idea. No breakfast, just a croissant - I'm no French, sorry.

2026-03-27 • via Nuitee