Grand Hotel Neum Wellness & Spa

Hotels
8.1 (2461 reviews)
Zagrebačka 2 , Neum , ba

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Spacious Rooms
Cons:
Service Issues
Value for Money Concerns
Food Quality Inconsistencies

Categories

Cleanliness
7.68
Overall cleanliness is mentioned positively, but some reviews mention issues with public areas.
Service
8.65
Service is generally described as friendly, though some negative experiences were noted.
Location
8.69
The location is praised for accessibility to amenities and places of interest.
Room Quality
8.14
Rooms are noted as clean and spacious, but some comments highlight the need for updates.
Amenities
8.17
Amenities such as pools are positive, but some complaints about overcrowding exist.
Value for Money
7.63
Mixed sentiments on value; concerns about the pricing relative to the offered services.
Food and Beverage
7.68
Breakfast options are good, but food quality inconsistencies noted.
Overall Experience
8.15
Experience overall is good, but highlighted issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 17:57

Property Description

Luxurious Accommodation & Amenities

Grand Hotel Neum, located in the heart of Neum, offers a premium stay experience with an outdoor pool, fitness center, and a lush garden. Indulge in comfort with air-conditioned rooms, flat-screen TVs, and private balconies overlooking the sea.

Dining & Leisure Options

Savor delicious meals at the on-site restaurant, unwind in the sauna, or enjoy a game of table tennis and mini-golf. The hotel's terrace is perfect for relaxing with a view.

Convenient Location & Services

Benefit from free WiFi, 24-hour front desk assistance, and complimentary private parking during your stay. Explore nearby attractions like Neum Beach and Walls of Ston, with car hire services easily accessible.

Book now at Grand Hotel Neum for a memorable and relaxing getaway in Neum.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 13 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for € 37 per person per night when using an available extra bed.
    Children from 7 years old to 11 years old stay for € 52 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2461 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 7.68
Overall Experience: 8.15
D
Dragiša • solo_traveller • rs
10
2026-05-23 • via Nuitee
R
Rob • solo_traveller • nl
9
2026-05-22 • via Nuitee
L
Lauren • couple • gb
2
Do not book!
Pros:

Not much

Cons:

Cold pool (meant to be heated)
Decor was outdated and needs a major refurb
Pool bar wasn’t open to get drinks
The beds were so uncomfortable, like sleeping on a pile of bricks
Not worth £100 a night!!!!

2026-05-21 • via Nuitee
A
Andrey • solo_traveller • ru
10
2026-05-19 • via Nuitee
D
dragoljub • couple • me
10
Nemam rijeci. Za mene veliko iznenadjenje. Hvala na svemu!!!
2026-05-19 • via Nuitee
I
Ivojević • couple • ba
6
2026-05-18 • via Nuitee
S
Sumejja • family_with_children • ba
9
2026-05-18 • via Nuitee
D
Domagoj • solo_traveller • hr
8
Pros:

Svidjela mi se lokacija hotela , iszvrstan pogleda prema moru , spustiš se lifton , prođeš kroz tunel i plaža je odma tu , sobe su uredne i čiste , kao i cijeli hotel .Hrana je odlična , baš velik izbor hrane , piće također . Na katu gdje je recepcija se nalazi kafić ogromni imaju savršenu kavu i dobre kolače . Osoblje cijelog hotela je nasmijano i veselo .

2026-05-18 • via Nuitee
D
Dzenana • couple • ba
10
2026-05-17 • via Nuitee
E
Emina • solo_traveller • ba
10
Pros:

Everything!!!

2026-05-15 • via Nuitee
S
Sylvain • solo_traveller • fr
9
Pros:

Les activités proposé par Fram qui travaille avec eux

Cons:

Le manque de transport

2026-05-15 • via Nuitee
A
Amela • couple • de
9
Pros:

Das Frühstück war sehr gut, für jeden etwas dabei
Der Wellnesbereich war sehr gut, nettes Personal, leider war der Pool auf dem Dach nicht geheizt, also haben wir verzichtet dort zu baden.
Die Stadt ist aber wunderschön

Cons:

Wir haben den vollen Preis bezahlt, hatten leider nicht alles was angeboten wurde. Pollbar 1 und 2 war nicht im Betrieb.

2026-05-14 • via Nuitee
H
herceglija • couple • ba
8
2026-05-14 • via Nuitee
E
Edin • solo_traveller • ba
10
2026-05-13 • via Nuitee
D
dragan.todorovic • solo_traveller • rs
10
2026-05-13 • via Nuitee
L
Lauri • extended_group • fi
5
Kohtalainen
Pros:

Tilava hotelli ja spa sisältyi hintaan.

Cons:

Hotelli ei ole enää sellainen kuin kuvissa. Hotelli alkaa olemaan jo kulunut ja vanha. Hotellissa kauppa on pieni ja auki harvoin.

2026-05-12 • via Nuitee
F
fudogl • solo_traveller • ba
10
Pros:

Skoro sve.

Cons:

Loš i veoma siromašan izbor TV kanala. Slab signal i ponekad zamagljena slika

2026-05-12 • via Nuitee
T
TIMOTEJ • couple • si
10
Pros:

Vse je bilo super.

2026-05-11 • via Nuitee
H
Hamed • couple • nl
5
2026-05-11 • via Nuitee
A
Ahmet • solo_traveller • ba
8
2026-05-09 • via Nuitee