Hampton Inn Atlantic City/Absecon, NJ

Hotels
Hampton Inn
8.5 (440 reviews)
338 E. White Horse Pike , Absecon , us

Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly/warm staff
Good/excellent breakfast
Clean rooms
Clean gym with good equipment
Comfortable stay/rooms
Helpful front-desk staff (in many instances)
Updated rooms
Nice amenities (pool, gym)
Quiet
Convenient hotel area
Cons:
Rude manager/front desk in at least one incident
Booking.com/pay-at-hotel card charged early leading to near cancellation
Pool not heated despite expectations
Mold in tub reported in one room
Strong pine odor in some rooms
TV/room maintenance issues and room changes
WiFi problems/awful connection reported
Laundry payment/change issues
Accessible-room assignment/mismatch complaints
Meeting room too small

Categories

Cleanliness
9
Mostly praised as very clean across multiple reviews (clean rooms, gym); isolated issues noted (mold in one tub, occasional strong pine odor in some rooms).
Service
8.2
Mixed: several reviewers described warm, friendly and helpful staff, but there are serious complaints about rude behavior from a manager and front-desk staff and a problematic booking/payment incident.
Location
8.6
Generally convenient hotel area and quiet; one reviewer noted the property is a bit far from OC, NJ.
Room Quality
8
Updates to rooms were praised, and many found rooms comfortable; negatives include TV/maintenance issues, small/accessible-room mismatches, concrete-feeling decor and occasional odors.
Amenities
8.6
Gym described as clean with good equipment and pool/other amenities appreciated; issues include an unheated pool (contrary to expectations), small meeting room and laundry/payment inconveniences.
Value for Money
8.7
Described as comfortable and affordable by some guests, though unexpected pre-charges, extra out-of-pocket items (air mattress) and service problems tempered value perception.
Food and Beverage
8.7
Breakfast is frequently called good or excellent, though some found it limited (limited fresh fruit) or weak in a few reviews.
Overall Experience
8.2
Overall stay impressions are mixed but leaning positive: many comfortable, clean stays with good amenities, offset by notable service and some room/maintenance issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-16 03:54

Property Description

Convenient Location
Located just 13 km from popular attractions like Atlantic City Outlets and the Convention Center, Hampton Inn Atlantic City/Absecon, NJ offers easy access to the best of the area.

Comfortable Rooms
Relax in well-equipped rooms featuring a flat-screen TV, a desk, and a hairdryer, ensuring a comfortable stay for all guests.

24-Hour Front Desk
With a 24-hour front desk, our attentive staff is always available to assist you during your stay, making sure you have a hassle-free experience.

Book your stay at Hampton Inn Atlantic City/Absecon, NJ for a convenient and comfortable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACY

Location

Guest Reviews

8.5
Based on 440 reviews
Cleanliness: 9
Service: 8.2
Location: 8.6
Room Quality: 8
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.2
S
Shiffka family_with_children us
10
Excellent
Pros:

I stayed there last year and the staff is still great this year.

Cons:

Nothing. Please keep the staff you have they were the best. See you guys next year again.

2026-08-20 via Nuitee
B
Bksundar solo_traveller us
6
Pros:

Clean place but costly

Cons:

Cost value for $250 per night. Coffee was average

2026-08-16 via Nuitee
G
George solo_traveller us
10
2026-08-16 via Nuitee
B
Barry family_with_children us
8
Comfortable and affordable
Pros:

The staff was warm and friendly. Breakfast was good. The gym was clean and equipment was in good condition.

2026-08-12 via Nuitee
R
Richard solo_traveller us
10
Pros:

No complaints.

Cons:

Breakfast wasn't much of anything.

2026-08-10 via Nuitee
A
Amy couple us
9
2026-08-06 via Nuitee
C
Charles couple us
5
Very disappointed
Pros:

Breakfast was 5/10.

Cons:

Had to change rooms tv didn’t work. Extreme odor of pine in rooms like they were trying to mask an odor. Concrete walls in rooms with little decoration felt like a jail cell.

2026-08-04 via Nuitee
S
SHEILA couple us
9
wonderful
Pros:

The breakfast and staff were excellent. The location was a bit far from OC, NJ. The place was very clean and the staff was very helpful.

Cons:

The pool was not heated and we had been told by the staff that it was heated.

2026-08-03 via Nuitee
J
Jonathan family_with_children ca
10
2026-07-25 via Nuitee
C
Chris solo_traveller us
7
2026-07-24 via Nuitee
M
Molly family_with_children us
10
2026-07-24 via Nuitee
A
Amy solo_traveller us
4
Disappointed in the customer service here.
Pros:

Very clean except mold in tub in one of the rooms.

Cons:

The staff and manager Kishma were not customer friendly at all. Be AWARE IF YOU BOOK THROUGH BOOKING.COM AND SELECT PAY AT HOTEL THE HOTEL ITSELF WILL RUN YOUR CARD A DAY OR TWO BEFORE AND IF IT DECLINES YOUR RESERVATION COULD GET CANCELED. I planned on paying at the hotel as each room’s occupants were paying separately, received a phone call the day of our stay while loading our cars to leave stating that my rooms were on the cancelation list due to declined payment. I explained that we selected pay at the hotel. The manager was very abrupt and standoffish telling me this is their policy and that booking.com has nothing to do with them. She demanded payment on a credit card for all the rooms or they would be canceled immediately. I told her that they have an agreement with booking.com and that if they didn’t like what booking.com was saying then they needed to take it up with them. I am the customer in the middle. However we did pay on credit card and headed on the road there.
When we arrived the person at check in desk wasn’t the manager but was just as rude when we asked questions. I apparently booked “accessible” rooms. I swore I booked a room with a couch as we had 5 guests in my room. My room was small but my
Mom’s room which was a handicap room was huge. I asked to be switched and pay the upgrade and was told there were no more rooms available. I called corporates and was told there were no more rooms available but she’d call the hotel to see if they could at least give us a cot. The same clerk at the desk told her my room wasn’t big enough for a cot so it wasn’t an option. I asked for my money back but was told no. We ended up paying for an air mattress, sheets, pillow, blanket and pillow case for one of our member to sleep on.
My daughter had an asthma exacerbation during our stay and I couldn’t figure out what was setting her asthma off. Well come to find out that they allow pets on all floors and in every room.

2026-07-23 via Nuitee
J
James solo_traveller us
8
The updates made to the rooms were very well done.
Pros:

I liked the interaction with the staff they were courteous and very helpful.

Cons:

The breakfast could be improved. The choices of fresh fruit were very limited.

2026-07-23 via Nuitee
O
Osvaldo solo_traveller us
9
Problemas de laundry
Pros:

El desayuno buffet y la piscina pero en general también me gustó mayormente todo.

Cons:

El laundry actualizarlo que sea más moderno porque aveces te da problema andar con cambio exacto para poder pagar y no siempre la chica de la noche del front desk se ve muy de humor para dar cambio. Por otra parte ya tampoco aceptan centavos y es mas difícil poder conseguir ese servicio dependiendo de dinero en cambio o efectivo.

2026-07-22 via Nuitee
G
Guanzon family_with_children us
9
Most comfortable stay we had. Hotel amenities are a plus.
Pros:

Clean, comfortable, good breakfast, nice amenities

Cons:

Nothing

2026-07-21 via Nuitee
D
Daniel solo_traveller us
9
2026-07-20 via Nuitee
F
Fred Baum Jr solo_traveller us
7
2026-07-15 via Nuitee
M
Mary couple us
9
2026-07-15 via Nuitee
D
David couple us
8
2026-07-03 via Nuitee
R
Robert couple us
9
My stay was good
2026-06-28 via Nuitee