Pan Pacific Beijing

Hotels
•
Pan Pacific Hotels & Resorts
10 (455 reviews)
No.2 Huayuan Street , Beijing , CN
+861063767777

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Inadequate service
Poor room arrangements

Categories

Cleanliness
10
No specific mentions; adjusted lower based on overall negative experiences regarding room quality.
Service
10
Mixed reviews indicate decent service but with significant room for improvement.
Location
10
Well-located near shopping and metro, noted positively in multiple reviews.
Room Quality
10
Inadequate number of bathrooms for family rooms seriously impacted the perception of room quality.
Amenities
10
Positive mentions of breakfast and accessibility to shopping center emphasize good amenities.
Value for Money
10
Visitors felt the experience didn't justify the premium price paid, particularly in service and room arrangements.
Food and Beverage
10
Breakfast and meal options were highlighted as excellent, contributing positively.
Overall Experience
10
Guests expressed significant frustration with service and room arrangements, impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:42

Property Description

Prime Location in Xidan Area
Pan Pacific Beijing offers convenience being a short walk from Forbidden City, Tiananmen Square, and Xinhua Gate. The hotel's 24-hour front desk and free WiFi ensure a seamless stay.

Nearby Attractions and Transportation
Adjacent to Xidan Joy City and a quick walk to Xidan Metro Station, guests have easy access to Dashilan Street, Qianmen Street, and Shichahai Area. The proximity to Beijing Capital International Airport makes travel hassle-free.

Comfortable Rooms with Hot Tub
Each room at Pan Pacific Beijing features a desk, TV, and a private bathroom with a hot tub. Relax in the seating area provided in every room.

Book your stay at Pan Pacific Beijing for a memorable experience in the heart of Beijing.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Mon, Sep 7, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEK

Location

Guest Reviews

10
Based on 455 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
F
Federico • extended_group • it
8
2026-11-07 • via Nuitee
J
Joe • couple • au
10
Pros:

Friendly staffs, comfy and clean room

2026-11-07 • via Nuitee
A
Askar • family_with_children • kz
7
2026-11-07 • via Nuitee
L
Lee • solo_traveller • sg
10
2026-11-06 • via Nuitee
C
Chee Kiong • couple • sg
10
Great hotel with spacious room and very comfortable BIG bed.
Pros:

The bed is super comfy, the soup noodle station is superb, and the homemade yogurt is very good too. The staff is very friendly and helpful with our request for breakfast takeaway when we wanted to leave early for the Great Wall itinerary.

Cons:

NIL

2026-11-06 • via Nuitee
C
Chui Lan Jennifer • extended_group • sg
8
Overall happy stay
Pros:

Comfortable room, friendly and helpful staff,

Cons:

No bidet for the toilet

2026-11-05 • via Nuitee
M
Mehmet Cahit • couple • tr
7
Pros:

Merkezi ve temiz olması iyiydi, personel yardım sever be ilgiliydi.

Cons:

Kültürel farklılıklardan dolayı kahvaltıda yer alan menü bize uygun gelmedi. Bu nedenle kahvaltıdan yeterince yaralanamadık.

2026-11-03 • via Nuitee
C
Chai • family_with_children • sg
8
Child friendly hotel, strongly recommend for family with kids
Pros:

Near to the mall

Cons:

Mattress too soft for us

2026-11-03 • via Nuitee
Y
YILDIRIM • solo_traveller • tr
10
2026-11-02 • via Nuitee
E
Elena • solo_traveller • gb
9
Welcoming, comfortable and suitable for families as well as business
2026-10-31 • via Nuitee
Y
Yousif • extended_group • bh
10
Very pleasant stay
Pros:

Very beautiful hotel the location was good.They upgraded my room

Cons:

Nil

2026-10-30 • via Nuitee
H
Happytraveler22 • couple • it
9
Pros:

La struttura è molto bella e si trova in un'ottima posizione, comoda alla metropolitana e circondata da diversi centri commerciali.
La camera era molto spaziosa, pulita e molto confortevole, il letto ampio e comodissimo. Davvero molto confortevole.
La connessione internet era stabile e veloce durante tutto il soggiorno.
Abbiamo apprezzato la presenza di diversi ristoranti all'interno della struttura, che offrono diverse possibilità senza dover uscire dall'hotel.

Cons:

Una nota negativa riguarda l'odore di fumo, che era spesso presente nel corridoio del nostro piano, soprattutto al mattino. Un giorno ci siamo ritrovati con gli asciugamani appena sostituiti che avevano odore di fumo, cosa piuttosto sgradevole.
Un altro aspetto che potrebbe essere migliorato riguarda la comunicazione in inglese: non tutto il personale lo parlava in modo fluido. Una sera avevamo concordato il ritiro di una breakfast bag per le 6 del mattino successivo, ma quando siamo passati a prenderla, l'addetta alla reception non riusciva a capire la nostra richiesta e ci è voluto un po' di tempo per spiegarci e ricevere quanto era stato già concordato.

2026-10-28 • via Nuitee
N
Nessibeli • family_with_children • kz
9
Pros:

The hotel is well-located with lots of stores, restaurants and shopping mall right nearby, as well public transport and major tourist attractions. The staff is friendly and helpful.

Cons:

Slightly strange bathroom doors that don't really shut completely but that's a very minor inconvenience

2026-10-27 • via Nuitee
S
Stephane • couple • fr
9
2026-10-27 • via Nuitee
T
Tuomas • solo_traveller • fi
9
2026-10-26 • via Nuitee
J
Jiawen • couple • us
8
Pros:

the staffs are providing excellent service. Lili, the manager of 1st floor restaurant manager is great 👍

2026-10-26 • via Nuitee
A
Arjun • solo_traveller • gb
9
Pros:

Really good location. Close to joy city, you can find so many good things there, also for some good shopping you might want to do in China. Breakfast was decent, but usually 4 star hotels have a wider and better variety from my very little experience. Overall , really enjoyed my stay here.

Cons:

Could be slightly cheaper.

2026-10-26 • via Nuitee
J
Jian • solo_traveller • cn
8
Parking issue needed to be addressed, solid hotel
Pros:

The property is well maintained in a great area for accessibility. Great breakfast, good room and comfy bed.

Cons:

We parked our car in the garage the experience was rather awful. Though I think most of the guests won’t experience it but the discounted QR code the reception handed to me did not work at all. We had to call the concierge every time to have them come down to scan their payment code to get out to get 50% as a hotel guest and everyone was not on the same page we had to explain ourselves multiple times to get ourselves out with the discounted rate.

2026-10-18 • via Nuitee
S
Steffen • couple • de
9
Top Hotel in Top Lage
Pros:

Trotz dass mein Zimmer noch nicht bereit war (ich kam vor der eigentlichen Checkin-Zeit an) habe ich ein Upgrade erhalten, jedoch in einer unteren Etage, was für mich völlig ok war und durfte dadurch bereits früher ins Zimmer.

Cons:

Das Personal sprach wenig bis kein Englisch, was man in einem 5-Sterne Hotel schon erwarten darf

2026-10-18 • via Nuitee
M
Muzaffar • extended_group • uz
10
Pros:

Большие комнаты, все удобно

Cons:

Сделали ранний Check-inn, не заставили ждать до 14:00 как в других гостиницах

2026-10-17 • via Nuitee