Hôtel de la Cigogne

Hotels
•
Relais & Châteaux
8.8 (1426 reviews)
17 Place Longemalle , Geneva , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and cozy rooms
Cons:
Inconsistent room quality
Poor service communication
Breakfast issues

Categories

Cleanliness
7.58
Multiple reviews mentioned discomfort and noise that could indicate issues with cleanliness.
Service
9.05
Mixed reviews; some positive mentions of staff, but significant complaints about service efficiency.
Location
10
Consistently praised in multiple reviews for its excellent positioning.
Room Quality
7.04
Significant complaints about inconsistencies and discomfort in room quality.
Amenities
9.07
Mentioned positively, with partnerships that enhance guest offerings.
Value for Money
9.53
Overall good value for the location and service quality offered.
Food and Beverage
8.58
Some mention of breakfast issues; restaurant had poor service regarding corkage.
Overall Experience
9.57
Mixed, but overall experience boosted by location and staff friendliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:09

Property Description

Historic Elegance and Modern Comforts

Featuring period furniture in all rooms, Hôtel de la Cigogne offers an elegant stay in the heart of Geneva. With HD Led TVs, free WiFi, and air conditioning, experience a blend of history and modern amenities.

Gourmet Dining and Impeccable Service

Indulge in gourmet seasonal cuisine in the Belle Epoque ambiance of the on-site restaurant. Enjoy 24-hour room service and a delicious continental breakfast during your stay.

Concierge Assistance and Valet Parking

Make the most of your visit with concierge services and convenient valet parking. From sightseeing recommendations to seamless parking, let us take care of the details for you.

Book your stay at Hôtel de la Cigogne now for a memorable experience in Geneva.

Important information:

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 49 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CHF 45 per person per night when using an available cot.
    People no matter the age stay for CHF 95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1426 reviews
Cleanliness: 7.58
Service: 9.05
Location: 10
Room Quality: 7.04
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.57
امال H • couple • sa
7
جيده
Pros:

الموقع وموظفوا الاستقبال

Cons:

الفندق لا يرتقي لخمس نجوم
كان هناك نمل في جناح الجنور وعلى السرير
المتاشف كانت لها رائحه غير مستحبه ربما من طريقه الغسيل
بوفيه الافطار حسب الطلب لا تراه وياتون لك بعينات قليله وليس من حقك معاوده اي طلب كان هناك كرسون تعامل معانا بعنصريه ولكن تواصلت مع موظف الاستقبال وكان مشكورا رجل جيد تعامل مع الجرسون ولم اراه مره اخرى

2026-05-23 • via Nuitee
S
Sumaya • couple • ae
10
2026-05-21 • via Nuitee
A
Alex • solo_traveller • ch
8
2026-05-21 • via Nuitee
D
Dr Dominique • solo_traveller • ch
2
2026-05-20 • via Nuitee
M
Mohamed • solo_traveller • ae
9
Great hotel and great stay
Pros:

The location
The staff specially the bell man great guy, very helpful and cheerful
The gym which is adjacent to the property

Cons:

The rooms are a bit small
No views from my window

2026-05-18 • via Nuitee
M
Megsblogged • Solo travel • Dubai, Emirate of Dubai
8
Good experience!
Pros:

Last month on my visit to Geneva I stayed in Hotel de la Cigogne for 4 days. The property is conveniently located in the center of the city. The hotel is lovely with an ‘old world charm meets Swiss luxury’ vibes. My suite was cosy yet spacious with nice interiors. The property, the amenities and service was good. I had a comfortable stay.

2026-05-17 • via Tripadvisor
D
Dele Joseph • solo_traveller • ng
9
An excellent experience to relish always
Pros:

Excellent 👌 and quality service delivery. Very amiable and supportive team. Mr Augusto at the front desk was exceptionally supportive and most caring with great sense of humour and candour. He is certainly a great asset to the hotel Mgt team.

Cons:

Nothing

2026-05-15 • via Nuitee
T
TURKI • couple • sa
8
2026-05-14 • via Nuitee
V
Vipin Kumar • solo_traveller • in
1
2026-05-12 • via Nuitee
D
Dmitry • couple • ru
3
Sadness
Cons:

Dark and uncomfortable room. Small bed. No good windows: small like in fortress not giving any light. I am not happy.

2026-05-10 • via Nuitee
J
J • solo_traveller • gb
9
Cons:

The only problem was the bedside lights - so low power that no chance of reading at night

2026-05-09 • via Nuitee
V
Vairelil • solo_traveller • ae
8
Good stay and location
Pros:

Location and lobby

Cons:

The hotel should be closely working with booking.com to ensure customer is being charged carefully . I was charged twice by booking.com from a watsapp message that came from the hotel staff name . This is fraud and needs to be reported to the authorities

2026-05-09 • via Nuitee
A
Andrey • couple • it
10
2026-05-06 • via Nuitee
V
Vladislav • couple • gb
9
2026-05-05 • via Nuitee
B
Bernard • solo_traveller • ch
9
2026-05-03 • via Nuitee
S
saeed • extended_group • qa
1
2026-04-29 • via Nuitee
A
Anastasia • solo_traveller • us
10
2026-04-29 • via Nuitee
J
Jean Louis • solo_traveller • ma
8
De retour bientôt
Pros:

L’accueil et le clean des chambres

2026-04-28 • via Nuitee
O
Oleg • couple • cy
10
Pros:

Номер оч красивый персонал отзывчивый месторасположение идеальное

2026-04-27 • via Nuitee
T
Tatiana • solo_traveller • md
10
2026-04-26 • via Nuitee