Cambria Hotel New Orleans Downtown Warehouse District

Hotels
•
Cambria Hotels
8.7 (569 reviews)
632 Tchoupitoulas Street , New Orleans , US
+1 504-524-7770

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
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Review Highlights

Pros:
Excellent location / walking distance to attractions
Friendly and helpful front desk and valet staff
Clean property with attractive decor and ambience
Comfortable rooms noted by many guests
Happy hour / bar and good cocktails when staff available
Convenient to convention center and eateries
Cons:
Inconsistent bar service (closures, ignored guests, missing ingredients)
Occasional housekeeping lapses (not making beds, limited cleaning)
Perceived high price / poor value for some guests
Poor lighting in rooms and halls reported
Low shower water pressure on some floors
Mixed breakfast quality and limited variety at times

Categories

Cleanliness
9.2
Multiple guests explicitly called the hotel clean and well maintained; isolated complaint about housekeeping not making the bed and only changing towels, but overall cleanliness is consistently praised.
Service
9.3
Front desk, valets and many staff members (James, Kayla) received strong praise for friendliness and helpfulness; some negative incidents at the bar (ignored guests, occasional closures) but overall staff service is a standout.
Location
9.4
Repeated mentions of excellent location: walking distance to eateries, near convention center, 'steps away from everything'—location is a clear strength.
Room Quality
8.4
Rooms and decor praised for charm and comfort by many; however several guests noted firm/ uncomfortable beds or pillows, poor lighting, low shower water pressure, and isolated issues (ceiling dislikes).
Amenities
8.8
Bar, happy hour and decor/ambience are appealing and frequently mentioned; some amenity shortfalls reported (no ice cream one day, occasional bar ingredient shortages), but amenities are generally positive.
Value for Money
7.3
Value is the weakest area—one guest explicitly complained about high rate (~$400/night) and lack of expected services (no cleaning, no breakfast/invoice), indicating perceived poor value for some visitors.
Food and Beverage
8.2
Mixed feedback: several guests enjoyed breakfast and bar drinks (notably a bartender and margaritas), while others found breakfast only OK, experienced incorrect room service orders, or the bar unable to make certain drinks.
Overall Experience
9
Most reviews describe an enjoyable, charming stay with strong staff interactions and ambience; a few significant negatives exist (bar service, housekeeping, value) but do not outweigh the generally positive overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Accommodations
Experience comfort and style at Cambria Hotel New Orleans Downtown Warehouse District with modern guest rooms featuring complimentary WiFi and upscale toiletries. Relax and unwind in front of flat-screen TVs, and enjoy the convenience of in-room amenities like a coffee maker and refrigerator.

Top-Notch Amenities
From a well-equipped fitness centre to versatile meeting spaces, we have everything you need for a productive stay. Indulge in delicious meals at the on-site restaurant, grab a drink at the bar, and enjoy the convenience of a 24-hour reception desk for all your needs.

Prime Location
Located just minutes away from popular attractions like the French Quarter and Bourbon Street, our hotel is the perfect choice for both leisure and business travelers. Explore the vibrant city of New Orleans with ease, knowing that a comfortable retreat awaits you at Cambria Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.7
Based on 569 reviews
Cleanliness: 9.2
Service: 9.3
Location: 9.4
Room Quality: 8.4
Amenities: 8.8
Value for Money: 7.3
Food and Beverage: 8.2
Overall Experience: 9
S
Stacy • extended_group • us
7
Comfortable and clean.
Pros:

Cute. Good location. Front desk staff. Nice rooms and beds.

Cons:

The bar and the service at the bar. One night it was closed “due to unforeseen circumstances”. The next night the bar tender ignored us despite being the only people at the bar. We ordered a drink. Waited 10 mins, and because we had not received our drink, cancelled and went elsewhere.

2026-10-16 • via Nuitee
C
Christine • solo_traveller • us
8
2026-10-16 • via Nuitee
T
Thomas • family_with_children • us
10
Pros:

Staff was very accommodating and I loved the decor

Cons:

Bed was a little firm, but still acceptable

2026-10-14 • via Nuitee
E
Emily • extended_group • us
10
2026-10-14 • via Nuitee
D
Diego • couple • ar
6
Mala experiencia
Pros:

Excelente ubicación cerca del centro de convenciones

Cons:

400 dólares la noche!!! Y no te hacían la cama ni limpiaban, solo cambiaban las toallas. Y no me dieron factura ni desayuno. Además el room service llegó a tiempo pero trajeron lo que quisieron

2026-10-14 • via Nuitee
D
dmc6280 • extended_group • us
6
Ok but would not stay again or recommend.
Pros:

The hotel staff were very courteous, friendly and responsive.

Cons:

The hotel lighting, especially in the halls and the rooms was poor. The lighting was far below any hotel I've ever stayed in. It was almost impossible to apply makeup, even in the bathroom. The other major issue was there was no water pressure in the shower. It was somewhat better on the 3rd floor than the 6th floor but still pretty low.

2026-10-12 • via Nuitee
J
Julia • solo_traveller • us
7
2026-09-11 • via Nuitee
A
Antanique • couple • us
8
2026-08-22 • via Nuitee
P
Pavel • family_with_children • us
10
2026-08-22 • via Nuitee
L
Luis Antonio • solo_traveller • br
8
2026-08-13 • via Nuitee
L
Luis Antonio • solo_traveller • br
7
2026-08-13 • via Nuitee
A
as 💞 • solo_traveller • it
8
Pros:

La posizione ottima. Abbiamo avuto un problema con la colazione per una mancanza di corretta comunicazione da parte di booking ma la manager dell'hotel è stata gentilissima e super disponibile con noi. L'abbiamo adorata!!

Cons:

La mancanza di organizzazione nella colazione e la varietà di scelta.

2026-08-11 • via Nuitee
J
Johnson • solo_traveller • us
6
Pros:

I liked the view and the bathroom. I also liked the ambiance of the hotel, it was really cute.

Cons:

The bed and pillows were not comfortable. I don't like the ceiling .

2026-08-08 • via Nuitee
A
alisheabowens • NONE • Chicago, Illinois
10
Great hotel!
Pros:

Hotel was very clean. Ambience was amazing, cute and quaint. Staff showed great customer service. I will stay there again.

2026-08-06 • via Tripadvisor
C
Chrisquest • NONE • Palm Springs, Greater Palm Springs, California
10
Great Hotel- steps away from everything
Pros:

Really nice room. Hotel decor set a great vibe. Staff was excellent, and happy hour at the bar was a great start to the evening.

2026-07-25 • via Tripadvisor
H
Hosseini • family_with_children • us
8
2026-07-21 • via Nuitee
G
G2993LFjohnnyj • Family
10
New Orleans Cambria
Pros:

Great stay from July 17 -20. This was my 2nd stay this year; previously stayed April 3-6. On both occasions, James, at the front desk was exceptional. He always greeted us whether coming or going and was available with suggestions at all times. Also, Tegan, the bartender, makes an outstanding margarita. We were hoping that she was still there when we visited the 2nd time. The valets were also great.

2026-07-20 • via Tripadvisor
S
Shaleah • couple • us
5
Convenient
Pros:

The location and atmosphere

Cons:

The air went out in room had to get a fan brought in room.

2026-07-20 • via Nuitee
K
Karen • family_with_children • us
8
Pros:

Walking distance to many eateries. Helpful staff.

Cons:

The evening bar was unable to make the New Orleans drink the hurricane. They didn’t have the right ingredients. The breakfast food was OK but nothing special. it was 100° outside, but there was no ice cream available only a small ice cream sandwich.

2026-07-20 • via Nuitee
C
CillianMcEonacht • NONE • Slidell, Louisiana
10
Magnificent!
Pros:

Cambria was beautiful and clean. We loved the decor and the bed was the comfiest ever slept in. Breakfast and bar was delicious. The staff most of all made us feel special. From the valet team to Kayla at check in to the bartender, the staff never skipped a beat in making our stay stress free and relaxed.

2026-07-16 • via Tripadvisor