The Grand Plaza Hotel Smouha

Hotels
8.1 (2611 reviews)
14th May Avenue, Smouha , Alexandria , eg

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Parking challenges
Value for money discrepancies

Categories

Cleanliness
6.35
Some reviews mentioned cleanliness issues or poor maintenance.
Service
9.35
Many guests appreciated the friendly and professional staff.
Location
8.85
Great location with accessibility to shops and restaurants.
Room Quality
7.35
Spacious rooms noted, but some concerns about maintenance.
Amenities
8.35
Breakfast options and WiFi were positively mentioned, but some amenities were lacking.
Value for Money
7.85
Mixed sentiments regarding pricing compared to booking details.
Food and Beverage
8.35
Breakfast was highlighted as a strong point.
Overall Experience
8.35
Overall a good stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:53

Property Description

Luxurious Accommodations
Experience comfort and convenience at The Grand Plaza Hotel in the heart of Alexandria. Our rooms feature modern amenities such as satellite TV, a mini bar, and a walk-in rain shower, ensuring a relaxing stay.

Culinary Delights
Indulge in a culinary journey at our hotel with a daily buffet breakfast and two on-site restaurants offering a variety of delectable dishes. Whether you crave a gourmet meal or a casual coffee at the café, we have something to satisfy every palate.

Ideal for Business and Leisure
With a 24-hour front desk, meeting rooms, and proximity to key attractions like Alexandria Zoo and the Citadel, The Grand Plaza Hotel caters to both business and leisure travelers. Book your stay now for a memorable experience.

Important information:

Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.

Please note that in response to COVID-19, the hotel does not offer daily housekeeping for occupied rooms.

Please note that, a marriage certificate for Egyptian couples is a must to proceed with check-in as per Egyptian Law

Electronic invoices are only issued for direct payment at the hotel and are issued in the Guest's Name.

Electronic invoices can't be issued in the name of a company other than Booking.com."
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$12 per person per night when using an available extra bed.
    People 12 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2611 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
F
Fahd • couple • sa
10
2026-06-13 • via Nuitee
K
Khoder • solo_traveller • eg
10
Quite lovely and cozy
Pros:

I liked how quite the room was and the food was great and the receptionists they were really lovely

Cons:

The tv the size and that the internet connection was slow

2026-06-12 • via Nuitee
نقير • solo_traveller • sa
10
Pros:

المكان ممتاز جدا وطاقم العمل على احسن خلق وقمه فالتعامل والرقي

2026-06-12 • via Nuitee
محمد • solo_traveller • eg
10
2026-06-12 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-06-10 • via Nuitee
H
Hossam • solo_traveller • eg
8
2026-06-10 • via Nuitee
F
Faten • solo_traveller • eg
10
Pros:

The hotel is exceptionally quiet, and the staff are incredibly friendly and accommodating. When we experienced an issue with our room, they promptly resolved it by upgrading us to a better room at no additional cost. Their excellent service made our stay even more enjoyable. Highly recommended

Cons:

The only downside is that the location is a bit far from most restaurants and beaches, so transportation will be needed. Overall, it was a very pleasant stay.

2026-06-10 • via Nuitee
M
Mohamed • solo_traveller • sa
8
2026-06-08 • via Nuitee
Z
Ziad Mohamed • solo_traveller • eg
8
2026-06-08 • via Nuitee
S
Sherif • solo_traveller • sa
8
2026-06-07 • via Nuitee
Z
Zaid • solo_traveller • de
9
2026-06-07 • via Nuitee
H
HESHAM • family_with_children • eg
1
2026-06-07 • via Nuitee
A
Ashraf • solo_traveller • eg
9
2026-06-07 • via Nuitee
A
Ahmed • extended_group • eg
9
2026-06-07 • via Nuitee
M
Meshal • solo_traveller • sa
9
2026-06-07 • via Nuitee
Z
zakaria • solo_traveller • eg
1
مش هتكرر تاني وهبلغ جميع الشركات اللي اعرفها من عدم التعامل مع الفندق ده
Pros:

لم يعجبني شيء

Cons:

مفيش اي مصدقيه مع موظفين الفندق ولا اي امانه مه التعامل معهم

2026-06-06 • via Nuitee
W
Waleed • solo_traveller • eg
10
2026-06-05 • via Nuitee
M
Makary • solo_traveller • us
9
Quality Stay
Pros:

Nice location. Right behind Smoha Green plaza and 20 minutes taxi ride to Alexandria corniche. Modern furniture and new building. 24 hours room service. Nice staff.Quiet hotel. Rooms has all the amenities you need. Reasonably priced. Good for budgeted travelers.

2026-06-05 • via Nuitee
M
Maryam • family_with_children • sa
10
شهادتي مجروحة في الأستاذة نادين مسؤولة علاقات النزلاء، فهي مثال للرقي والاحترافية وحسن التعامل. دائمًا مبتسمة وبشوشة وتح
Pros:

إقامة رائعة كعادتي في هذا الفندق، المكان نظيف ومريح والخدمة ممتازة جدًا. أكثر ما يميز الفندق هو طاقم الاستقبال، فالبنات جميعهن في قمة الاحترام والذوق والبشاشة، ويتعاملن باحترافية عالية ويحرصن على راحة النزلاء وتقديم المساعدة بكل رحابة صدر.

2026-06-04 • via Nuitee
N
Nazik • solo_traveller • fr
10
Pros:

The hotel room very good

Cons:

Just little miss as 4 starts hotel
Slipper
Toothpaste

2026-06-04 • via Nuitee