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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Packed lunches
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Private parking
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Wheelchair accessible
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ATM/cash machine on site
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and convenience at The Grand Plaza Hotel in the heart of Alexandria. Our rooms feature modern amenities such as satellite TV, a mini bar, and a walk-in rain shower, ensuring a relaxing stay.
Culinary Delights
Indulge in a culinary journey at our hotel with a daily buffet breakfast and two on-site restaurants offering a variety of delectable dishes. Whether you crave a gourmet meal or a casual coffee at the café, we have something to satisfy every palate.
Ideal for Business and Leisure
With a 24-hour front desk, meeting rooms, and proximity to key attractions like Alexandria Zoo and the Citadel, The Grand Plaza Hotel caters to both business and leisure travelers. Book your stay now for a memorable experience.
Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.
Please note that in response to COVID-19, the hotel does not offer daily housekeeping for occupied rooms.
Please note that, a marriage certificate for Egyptian couples is a must to proceed with check-in as per Egyptian Law
Electronic invoices are only issued for direct payment at the hotel and are issued in the Guest's Name.
Electronic invoices can't be issued in the name of a company other than Booking.com."
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 5 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for US$12 per person per night when using an available extra bed.
People 12 years old and over stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I had a very pleasant stay at The Grand Plaza Hotel Smouha. The hotel was comfortable, clean, and conveniently located. A special thank you to Sara at the reception for her kindness, professionalism, and excellent support throughout my stay. She was very welcoming and made the whole experience smoother and more enjoyable. Highly recommended.
الهدوء
لاشيء
We didn't stay indoors for long, but it suited the purpose. The staff was super friendly and helpful. On the day of the checkout, we were running late for our train and i called them asking for help while i was still outside. They quickly brought my luggage and checked me out before I reached the hotel so I could rush to the station.
Friendly staff members,clean room.
كل شي جميل بالخصوص العاملين لطيفين جداً
جميل
لاشي
The staff were very friendly and easy to communicate with, especially Ms. Sara the receptionist. She made sure I had everything I need for my stay, which was comfortable and highly livable.
There was absolutely nothing I did not like in the hotel. Highly recommended.
The location and comfort
Some benefits and service need to be adjusted
Location and parking area
There is no business invoice received,
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Excellent
Excellent
Price is very high compared to location & service & cleanness
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