The Grand Plaza Hotel Smouha

Hotels
8.1 (2824 reviews)
14th May Avenue, Smouha , Alexandria , eg

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Parking challenges
Value for money discrepancies

Categories

Cleanliness
6.35
Some reviews mentioned cleanliness issues or poor maintenance.
Service
9.35
Many guests appreciated the friendly and professional staff.
Location
8.85
Great location with accessibility to shops and restaurants.
Room Quality
7.35
Spacious rooms noted, but some concerns about maintenance.
Amenities
8.35
Breakfast options and WiFi were positively mentioned, but some amenities were lacking.
Value for Money
7.85
Mixed sentiments regarding pricing compared to booking details.
Food and Beverage
8.35
Breakfast was highlighted as a strong point.
Overall Experience
8.35
Overall a good stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:53

Property Description

Luxurious Accommodations
Experience comfort and convenience at The Grand Plaza Hotel in the heart of Alexandria. Our rooms feature modern amenities such as satellite TV, a mini bar, and a walk-in rain shower, ensuring a relaxing stay.

Culinary Delights
Indulge in a culinary journey at our hotel with a daily buffet breakfast and two on-site restaurants offering a variety of delectable dishes. Whether you crave a gourmet meal or a casual coffee at the café, we have something to satisfy every palate.

Ideal for Business and Leisure
With a 24-hour front desk, meeting rooms, and proximity to key attractions like Alexandria Zoo and the Citadel, The Grand Plaza Hotel caters to both business and leisure travelers. Book your stay now for a memorable experience.

Important information:

Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.

Please note that in response to COVID-19, the hotel does not offer daily housekeeping for occupied rooms.

Please note that, a marriage certificate for Egyptian couples is a must to proceed with check-in as per Egyptian Law

Electronic invoices are only issued for direct payment at the hotel and are issued in the Guest's Name.

Electronic invoices can't be issued in the name of a company other than Booking.com."
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 2824 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
J
JUNYU solo_traveller cn
10
2026-08-29 via Nuitee
M
Mustafa couple eg
9
2026-08-29 via Nuitee
N
nataliezR5713DF Family
10
I had a wonderful stay at this hotel and was very impressed with the service
Pros:

I had a wonderful stay at this hotel and was very impressed with the service and hospitality. The staff were friendly, professional, and always ready to help.
A special thank you to Mohamed Badry, the bar manager, who provided exceptional service throughout my stay. He was very attentive, polite, and genuinely caring. He always made sure that everything was perfect and that guests felt comfortable and welcomed. His positive attitude, professionalism, and attention to detail really made a difference.
It is employees like Mohamed Badry who create a warm and memorable atmosphere and make guests want to come back. Excellent service and a truly great experience. I highly recommend this hotel!

2026-08-28 via Tripadvisor
A
Aljawhary extended_group sa
9
2026-08-28 via Nuitee
I
ibrahim solo_traveller sa
8
2026-08-28 via Nuitee
4
452scutaruv Business
10
Best Coffee
Pros:

Thank you Mohamed badry
A great service thank you

2026-08-26 via Tripadvisor
R
Rania solo_traveller eg
9
The hotel is beautiful, clean, and conveniently located close to everything. Everyone was very frien
Pros:

The hotel is beautiful, clean, and conveniently located close to everything. Everyone was very friendly, polite, and helpful, from the reception staff to the housekeeping team. The service was excellent at the reception, room service, and restaurant as well.

2026-08-26 via Nuitee
A
Abdelmoniem solo_traveller eg
7
2026-08-26 via Nuitee
W
Wael solo_traveller eg
10
2026-08-26 via Nuitee
L
Lu solo_traveller eg
5
Pros:

The staff

Cons:

The breakfast is a huge disappointment

2026-08-26 via Nuitee
W
Waleed solo_traveller il
8
2026-08-26 via Nuitee
D
Diaa couple eg
10
2026-08-25 via Nuitee
M
Mohamed solo_traveller eg
8
2026-08-25 via Nuitee
9
979isacm Solo travel Norway
10
Pleasant stay!
Pros:

Very nice and spacious room. The staff were welcoming and professional, the food was good, and the area felt safe. Overall, I was very happy with my stay.

Overall, a very pleasant stay!

2026-08-24 via Tripadvisor
M
Mahmoud Wally solo_traveller eg
9
2026-08-24 via Nuitee
W
Wael solo_traveller kw
9
2026-08-24 via Nuitee
B
bhavik solo_traveller ae
5
Pros:

nothing

Cons:

nothing

2026-08-24 via Nuitee
A
Amr Elhelly solo_traveller eg
10
Pros:

Clean .quite hotel with friendly staff

Cons:

Location was ok for business but maybe not for a view and sea holiday

2026-08-24 via Nuitee
A
abdrabuh couple sa
8
Pros:

موقع مميز

Cons:

يحتاج إلى عناية

2026-08-23 via Nuitee
I
Ismail couple eg
10
Pros:

Location and service

2026-08-23 via Nuitee