The Grand Plaza Hotel Smouha

Hotels
8.1 (2647 reviews)
14th May Avenue, Smouha , Alexandria , eg

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Parking challenges
Value for money discrepancies

Categories

Cleanliness
6.35
Some reviews mentioned cleanliness issues or poor maintenance.
Service
9.35
Many guests appreciated the friendly and professional staff.
Location
8.85
Great location with accessibility to shops and restaurants.
Room Quality
7.35
Spacious rooms noted, but some concerns about maintenance.
Amenities
8.35
Breakfast options and WiFi were positively mentioned, but some amenities were lacking.
Value for Money
7.85
Mixed sentiments regarding pricing compared to booking details.
Food and Beverage
8.35
Breakfast was highlighted as a strong point.
Overall Experience
8.35
Overall a good stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:53

Property Description

Luxurious Accommodations
Experience comfort and convenience at The Grand Plaza Hotel in the heart of Alexandria. Our rooms feature modern amenities such as satellite TV, a mini bar, and a walk-in rain shower, ensuring a relaxing stay.

Culinary Delights
Indulge in a culinary journey at our hotel with a daily buffet breakfast and two on-site restaurants offering a variety of delectable dishes. Whether you crave a gourmet meal or a casual coffee at the café, we have something to satisfy every palate.

Ideal for Business and Leisure
With a 24-hour front desk, meeting rooms, and proximity to key attractions like Alexandria Zoo and the Citadel, The Grand Plaza Hotel caters to both business and leisure travelers. Book your stay now for a memorable experience.

Important information:

Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.

Please note that in response to COVID-19, the hotel does not offer daily housekeeping for occupied rooms.

Please note that, a marriage certificate for Egyptian couples is a must to proceed with check-in as per Egyptian Law

Electronic invoices are only issued for direct payment at the hotel and are issued in the Guest's Name.

Electronic invoices can't be issued in the name of a company other than Booking.com."
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$12 per person per night when using an available extra bed.
    People 12 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2647 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
Y
YAMAOKA • solo_traveller • jp
9
2026-07-04 • via Nuitee
A
Ahmed • couple • eg
1
Cons:

Reception staff at night

2026-07-04 • via Nuitee
A
Alaaeldin • solo_traveller • ae
10
2026-07-04 • via Nuitee
L
Luay • couple • gb
9
Pleasant .
Pros:

Clean . Professional staff

Cons:

All good

2026-07-03 • via Nuitee
L
Luay • couple • gb
8
Pleasant
Pros:

Clean , professional staff

Cons:

Address not known to taxi driver

2026-07-03 • via Nuitee
محمد سليم محمد • extended_group • sa
2
2026-07-03 • via Nuitee
A
Ahmed • family_with_children • eg
8
2026-07-02 • via Nuitee
A
AHMED • solo_traveller • eg
8
Nice location
Pros:

All ok

Cons:

Nothing

2026-07-02 • via Nuitee
H
Hakan • solo_traveller • tr
7
Konum iyi
Pros:

Konum

Cons:

Kahvaltısı

2026-07-02 • via Nuitee
A
Ahmad Moustafa • solo_traveller • eg
8
Excellent and enjoyable stay for those whom are after work trips to Alexandria
Pros:

I liked the hotel being clean with house keeping taking care of the room very well, I also admired the staff quick response and assistance especially for food and beverages requests to the room.
The food and beverage quality is really good.
I also liked the location of the mosque which was located just beside the hotel.
it really worth the value paid for my stay inside.

Cons:

Nothing

2026-07-02 • via Nuitee
Y
Yahia • solo_traveller • sa
8
Pros:

اشكركم

Cons:

كله تمام

2026-07-02 • via Nuitee
M
Mostafa • couple • eg
9
I will go again
Pros:

Staff and cleaness

Cons:

No pool

2026-07-01 • via Nuitee
W
Wael Hashem • couple • eg
10
بإذن الله مش آخر مرة
Pros:

الإستقبال كان جميل جدا وجميع العاملين على وجهم ابتسامة جميلة وبيتعاملوا بترحاب وموقع الفندق كان جميل والغرفة نظيفة ومريحة

Cons:

لا يوجد

2026-07-01 • via Nuitee
M
Mohamed • solo_traveller • eg
9
2026-06-30 • via Nuitee
M
Mohamed • extended_group • eg
10
2026-06-27 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-06-27 • via Nuitee
A
Aldaly • solo_traveller • eg
7
2026-06-25 • via Nuitee
K
Kassem • couple • sa
10
Nice place and kindly team
Pros:

Perfect

Cons:

Nothing

2026-06-23 • via Nuitee
K
Kassem • couple • sa
10
Nice place and quiet and friendly team
Pros:

Perfect

Cons:

Nothing

2026-06-23 • via Nuitee
H
hussein abo seada • solo_traveller • eg
10
2026-06-22 • via Nuitee