Best Western Plus Roland Inn & Suites

Hotels
•
Best Western Plus
8.6 (700 reviews)
333 Roland Ave , San Antonio , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Clean rooms
Cons:
Poor cleanliness in public areas
Inconsistent service quality
Limited breakfast options

Categories

Cleanliness
8.1
Lobby restrooms were disgustingly dirty and room issues were reported.
Service
9.1
Staff was helpful and friendly, except for one rude receptionist.
Location
9.1
Good location close to Frost Arena, with a convenient breakfast.
Room Quality
8.6
Rooms were generally good, but had some maintenance issues.
Amenities
8.1
Pool was too cold and breakfast lacked variety.
Value for Money
9.1
Good hotel for the price with free breakfast and parking.
Food and Beverage
7.6
Breakfast options were insufficient and ran out of food.
Overall Experience
9.1
Despite some issues, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:02

Property Description

Modern Comfort and Convenience

Nestled in San Antonio, just a stone's throw away from the renowned San Antonio Spurs, Best Western Plus Roland Inn & Suites is a haven of modern comfort and convenience.

Relaxation and Recreation

Unwind by taking a refreshing dip in the outdoor swimming pool or enjoy a leisurely evening at the shared lounge. With free private parking and free WiFi, relaxation and recreation are just a step away at this 3-star hotel.

Delightful Dining Options

Start your day right with a delicious buffet breakfast and later treat yourself to a drink at the snack bar. Whether it's for work or leisure, Best Western Plus Roland Inn & Suites caters to all your needs seamlessly.

Book your stay now at Best Western Plus Roland Inn & Suites for a memorable experience in San Antonio.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 700 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 7.6
Overall Experience: 9.1
S
Salote • family_with_children • fj
10
2026-05-21 • via Nuitee
M
mitchell • couple • us
10
Pros:

It was close to downtown

2026-05-15 • via Nuitee
R
Ruben • solo_traveller • us
10
Pros:

Huge room

Cons:

It was a great stay

2026-05-14 • via Nuitee
T
Teresa • couple • us
10
2026-05-11 • via Nuitee
D
Delarosa • solo_traveller • us
10
2026-05-07 • via Nuitee
H
Heidi • family_with_children • us
8
2026-05-05 • via Nuitee
B
Briseño • solo_traveller • us
9
2026-05-04 • via Nuitee
M
Modesto • couple • us
8
2026-05-03 • via Nuitee
D
Denora • family_with_children • us
10
2026-05-01 • via Nuitee
G
Gloria • couple • us
10
Over all it was good. Loved you coffee 😊
Pros:

Very nice and clean

Cons:

The security, I think needs more security. On my last day after I checked out, I went to put my stuff in my car, I went back to get some ice and the the way out I noticed a color guy walking behind my car, like passing by, as I left my car warned me 2 doors were open, I pulled over and my back and trunk door were jammed. I got scared and then is when I realized what he was doing, trying to open my car.

2026-04-29 • via Nuitee
C
Cornelia • couple • de
3
Das war nichts
Pros:

Eigentlich nichts

Cons:

Lage laut (in der Autobahn), keine Premium-Umgebung, Frühstück schlecht (kein Brot morgens um 8, missmutiges nachfüllen, das meiste Obst schlecht in der Schale, wenig Auswahl), Personal völlig unmotiviert, dreckige Sachen und Gegenstände wurden über drei Tage nicht weggeräumt

2026-04-29 • via Nuitee
P
Payne • couple • us
8
I enjoyed it except for breakfast.
Pros:

The items offered were not sufficient. It didn't offer much of a selection and the coffee and orange juice were very weak. I just had a sip and threw it away. The meat selection only offered ham. It needed sausage or bacon as the main item if not an additional item.

2026-04-26 • via Nuitee
D
Duston • solo_traveller • us
1
2026-04-23 • via Nuitee
C
Carlos • couple • us
8
Pros:

muy Bien solo que no lo suficiente para todos los huespedes ya que se terminaba pronto y tardaron en rellenar mas comida caliente

Cons:

que estuvieran mas pendiente de El desayuno ?

2026-04-23 • via Nuitee
S
Stacy • solo_traveller • us
8
2026-04-23 • via Nuitee
E
Elizabeth • solo_traveller • mx
9
Pros:

Todo muy bien

Cons:

1 dia no funcionaba elevador, yo estaba en 4to piso

2026-04-21 • via Nuitee
V
veronica • family_with_children • us
5
Pros:

Friendly staff.

Cons:

The coffee machine never works. So sad. No one wants to wakeup to go look for coffee.

2026-04-16 • via Nuitee
M
Marty • solo_traveller • us
10
2026-04-16 • via Nuitee
G
Gloria • solo_traveller • us
10
2026-04-16 • via Nuitee
A
Adnan • solo_traveller • us
7
2026-04-15 • via Nuitee