Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.43
Room was smelly, not clean, and had maintenance issues.
Service
9.4
Fast and effective responses to noise complaints; friendly and attentive staff.
Location
8.94
Ideal location away from the center for tranquility.
Room Quality
7.39
Some issues related to cleanliness and maintenance.
Amenities
9.42
Great pool facilities and rooftop bar.
Value for Money
7.88
Mixed reviews; some guests felt they overpaid for the conditions.
Food and Beverage
8.93
Breakfast could improve but overall positive dining experiences.
Overall Experience
8.8
While some aspects were disappointing, the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:30

Property Description

Beachfront 4-Star Luxury
Located in Holbox Island, Spirit Holbox offers a luxurious 4-star experience with stunning beachfront views. Guests can enjoy the outdoor swimming pool, garden, and terrace, perfect for relaxation.

Modern Amenities and Services
The hotel boasts a restaurant, room service, and a concierge service for guests' convenience. Stay connected with free WiFi throughout the property.

Comfortable Rooms with Balconies
Each room features a private bathroom with shower and free toiletries, a flat-screen TV, and air conditioning. Some rooms even come with a balcony offering breathtaking views.

Ready to experience paradise? Book your stay at Spirit Holbox now for an unforgettable beach getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 9.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.8
S
Savin • couple • fr
8
Pros:

Personnel très agréable, on a eu un soucis avec notre climatisation qui a été réglé rapidement, malheureusement l’île était inondé ce qui a un peu gâché le séjour

2026-11-07 • via Nuitee
J
Julie • couple • fr
7
2026-11-07 • via Nuitee
I
Ignacio • couple • es
4
Pros:

No hubo servicio por parte del hotel en ninguno de los dos rooftop durante los días que me alojé. No respondieron a mi solicitud de transporte

Cons:

La habitación es grande y espaciosa con bonita vista

2026-11-01 • via Nuitee
M
MOTORWAGEN • family_with_children • es
10
Pros:

Las vistas del restaurante al desayunar

Cons:

Los mosquitos, pero ellos no tienen la culpa jajaja

2026-10-29 • via Nuitee
J
Jean-François • family_with_children • be
9
SURTOUT LES NOIX DE COCO
Pros:

La piscine sur le toit

Cons:

La plage

2026-10-27 • via Nuitee
J
Josue • solo_traveller • mx
10
2026-10-26 • via Nuitee
M
MarjorieCame • family_with_children • fr
7
2026-10-23 • via Nuitee
B
Beatrice • solo_traveller • ch
8
Pros:

Freundliches Personal, ruhige Lage.
Kleiner Strand, wenig Gäste.
Grosses, schönes Zimmer und die Einrichtung.
Genesis an der Rezeption sehr hilfsbereit und nett.
Grosses, reichhaltiges Frühstück.

Cons:

Die Mücken, aber da kann niemand was dafür. Smile

2026-10-12 • via Nuitee
C
Carlos Manuel • solo_traveller • es
8
Bien
Pros:

El bar con playa

Cons:

La habitación no daba al mar...

2026-10-11 • via Nuitee
A
Andrea • extended_group • it
7
Pros:

El beach club es lindo. El hotel esta enfrente de la playa, lo que es comodo. Algunas habitaciones estan muy bien pero las cabañas enfrente de la playa no estan tan bien.

Cons:

La cabaña enfrente de la playa es muy pequeña, no habia luz, y ademas no teniamos toallas.

2026-09-08 • via Nuitee
S
Simone • couple • it
6
Molto buona la stanza ma per il prezzo e per la situazione degli hotel che invadono la spiaggia consiglieri altre zone
Pros:

Stanza molto bella e doccia stupenda

Cons:

È la zona dell isola dove gli hotel hanno rovinato il lungospiaggia costruendo strutture fino a dentro l’acqua

2026-09-04 • via Nuitee
E
Elodie • family_with_children • fr
10
C’était parfait et reposant.
Pros:

La vue de la chambre, du roof top et du restaurant

Cons:

Pas de pression d’eau et parfois pas de chasse d’eau de la journée.

2026-09-03 • via Nuitee
V
Valerio • couple • it
7
Ottimo
Pros:

A parte le pulizie, tutto perfetto.

Cons:

Le pulizie in camera non sono state fatte a dovere

2026-08-31 • via Nuitee
L
Luis Enrique • family_with_children • mx
5
Pros:

mal mantenimiento habitación

2026-08-31 • via Nuitee
M
Malaury • couple • fr
8
Pros:

The private beach is amazing ! So beautiful And peaceful.
We had a little problem with our first room whom smelt humidity but Genesis helped us right away and changed the room without any extra cost. She is so kind et professional ! Thank you Genesis for your help !

2026-08-29 • via Nuitee
A
Anne Marie • family_with_children • fr
10
Magnifique
Pros:

Emplacement pas en plein centre. Mais commodité proche et plage agréable

Cons:

Ras

2026-08-28 • via Nuitee
S
SAUL • family_with_children • mx
8
Fue confortable
Pros:

La playa.

Cons:

El check Inn muy tarde 3:00 pm

2026-08-27 • via Nuitee
S
Simone • couple • it
9
2026-08-26 • via Nuitee
M
Martina • couple • it
8
Spettacolare
Pros:

Abbiamo soggiornato alla Casita sul Mar, la vista è a dir poco spettacolare. Nel prezzo sono compresi asciugami e lettini (spiaggia privata). Si trova a 1,5km dal centro del paese (se non ti piace camminare sarebbe meglio che noleggi una bici per spostarti anche solo la sera). È compreso anche uno spiazzo privato con tavolo e altri lettini. La piscina al piano superiore è carina. Vista spettacolare per tramonti

Cons:

Il wifi dell hotel non prende nè in camera ne appena fuori, solo nello spazio comune vicino alla reception. Sulla spiaggia (piccola ma stupenda) è presente un bar al quale abbiamo gentilmente chiesto il wifi (che comunque non arrivava in camera).

2026-08-23 • via Nuitee
M
Monica • couple • it
6
Pros:

Stanza ampia e bella vista. Il ristorante, anche se appartenete all’hotel a fianco, ci è piaciuto sia per pranzo/cena che per colazione. Comodo per andare a vedere a piedi e senza guida la bioluminescenza a Punta Cocos.

Cons:

Essendo un quattro stelle, mi aspettavo più cura nei dettagli.

2026-08-22 • via Nuitee