Adam Downtown

Hotels
7.6 (1535 reviews)
Thorbeckeplein 3 , Amsterdam , nl

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Effortful service
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
5.65
Multiple reviews mention lack of cleanliness, with specific complaints about dusty rooms and dirty linens.
Service
8.65
Overall positive mentions of staff effort, despite some complaints about availability.
Location
9.65
Central location praised in several reviews, though noise from nearby nightlife is a concern.
Room Quality
6.15
Reports of small, poorly maintained rooms with issues like uncleanliness and lack of basic amenities.
Amenities
7.15
Some positive mentions but overwhelmed by complaints on maintenance and missing items.
Value for Money
7.65
Mixed feelings; some found it acceptable for location while others felt it was overpriced given quality.
Food and Beverage
7.65
Not specifically mentioned, thus assigned the target overall rating.
Overall Experience
8.25
The average rating reflects the mixed experiences, with enough positives to balance the lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:25

Property Description

Luxurious Accommodation with Free WiFi
Located in the heart of Amsterdam, The Bolster provides a comfortable stay with free WiFi for all guests. Each air-conditioned room features a flat-screen TV and a convenient coffee machine. The private bathrooms are equipped with showers for added comfort.

Prime Location near Famous Attractions
Situated just 100 meters from Rembrandtplein and 200 meters from the renowned Flower Market, The Bolster offers easy access to key landmarks in Amsterdam. Whether you're a tourist or a business traveler, you'll appreciate the convenience of our central location.

Convenient Access to Schiphol Airport
With Schiphol Airport only 11 km away, traveling to and from The Bolster is a breeze. Enjoy a seamless journey to your accommodation, where comfort and convenience await.

Book your stay at The Bolster now for an unforgettable experience in Amsterdam!

Important information:

Please be reminded: This property is a characteristic Dutch house with steep and narrow stairs.

Located in the city centrum with lots of clubs and bars around opened until late(it can be loud at night)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1535 reviews
Cleanliness: 5.65
Service: 8.65
Location: 9.65
Room Quality: 6.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 8.25
C
Courtney family_with_children us
5
Nice hotel in convenient location but cannot recommend if looking for a comfortable and restful stay
Pros:

Adam Downtown is a small neighborhood hotel near the lively Rembrandt Square. Its location is convenient with access to all of the Amsterdam sites and close to the tram. The interior decor is lovely and the room amenities were nice (refrigerator, coffee maker, blow dryer, etc). The beds and linens were very comfortable. Housekeeping supplied fresh towels each day. We really liked our room, however we would NOT stay at this hotel again.

Cons:

Unfortunately, this hotel did not meet our expectations. The biggest issue was the noise. There is a bar/nightclub located directly below the hotel, and the loud bass music and vibrations were relentless. The thumping bass beat continued until approximately 4:00am on the first two nights of our stay and until 5:00am on the final two nights (weekend nights). The noise wasn't just audible—it could be felt through the room, making it nearly impossible to sleep. We tried everything to minimize the disturbance, including playing white noise on our phones and using earplugs provided by the hotel after we complained. Nothing helped. We also requested to be moved to a higher floor, hoping the noise and vibrations would be less noticeable, but were told the hotel was fully booked and there were no other rooms available. For context, we live in downtown Chicago and are accustomed to city noise at all hours. This was on an entirely different level. We were unable to get a decent night's sleep during any of the four nights of our stay because of the constant bass and vibrations.
There were other inconveniences as well. The hotel does not have a traditional front desk or lobby—check-in is handled through a virtual assistant. Access to the hotel requires climbing a very narrow, steep staircase, and there is no elevator. Getting suitcases up and down the stairs was difficult and frustrating. Given the excessive noise, lack of sleep, difficult access, and absence of basic amenities such as an elevator and staffed lobby, we do not feel the price reflects the value offered. We would not stay here again and cannot recommend it to travelers looking for a comfortable and restful stay.

2026-05-30 via Nuitee
L
Linda family_with_children gb
8
Central location, great for a few days in Amsterdam
Pros:

Great location

Cons:

A bit noisy

2026-05-29 via Nuitee
K
Kevin couple de
8
Sauberes, gemüttliches Hotel was mitten im Zentrum liegt, ganz nah am Geschehen selbst 👍😬
Pros:

Top Lage, sehr zentral gelegen. Sehr sauber gehalten.

Cons:

Die Treppen sind richtig steil und eng. Mit schwerem Gepäck etwas mühsam auf zusteigen.

2026-05-28 via Nuitee
P
Pedro couple br
5
Preço cobrado muito, muito alto para o que entrega. Mas a localização é boa.
Pros:

Localização muito boa

Cons:

Muito pequeno, sem um suporte 24/7, luz instável

2026-05-28 via Nuitee
P
Puck couple nl
10
Het hotel voelde modern en vrij nieuw aan, alles was schoon en het verblijf was erg comfortabel.
Pros:

Ik verbleef samen met mijn partner één nacht in Adam Downtown en we hadden een fijne ervaring. De locatie is ideaal, midden in het centrum en op loopafstand van veel restaurants en bezienswaardigheden. Het inchecken verliep erg voorspoedig via een hologram in plaats van personeel, wat eigenlijk verrassend soepel en modern werkte. De kamer was schoon, netjes en verrassend rustig voor zo’n centrale plek. Voor een kort verblijf in Amsterdam zouden wij dit hotel zeker aanraden.

2026-05-27 via Nuitee
V
Valerie extended_group fr
6
Pros:

Le lit est tres confortable

Cons:

Hotel trop bruyant la nuit!
La chambre n etait pas prête a temps ....
Le nettoyage n etait pas fait correctement ! Poussière dans tout les coins
L escalier pour accédait a la chambre très raide

2026-05-27 via Nuitee
N
Nils family_with_children dk
6
okay, men lidt for dyrt i forhold til standarden.
Pros:

Avatar-receptionisterne var søde og prøvede forgæves på afstand at hjælpe med den manglende varme på værelserne. Direktionen tog vores efterfølgende klage over forkert indstillet varmesystem alvorligt, kompenserede os for generne og udtrykte vilje til at rette op på fejlen til kommende gæster.

Cons:

Hotellet er prissat lidt for højt. Ingen lounge, intet "live" personale

2026-05-26 via Nuitee
C
Chloe family_with_children gb
7
Great location and staff, but noise issues impacted our stay.
Pros:

Great location with lovely interior decor and thoughtful touches such as complimentary water and chocolate, plus useful room amenities including a steamer, hairdryer, fridge, cotton buds and pads. The staff were very friendly and helpful, with Flip doing a great job keeping us updated on when the room was ready, and the bag locker and lobby toilet were especially convenient for early arrivals and late flights.

Cons:

We stayed in Room 102 above a bar where loud bass music and vibrations continued until around 4am, making it difficult to sleep. The room door rattled every time the hotel’s front door shut, which regularly woke us, and the toilet also had an unpleasant smell.

2026-05-26 via Nuitee
A
Abigail couple de
6
Pros:

It was a great central location and cute decor

Cons:

The air conditioner did not work, and you couldn't open any of the windows. Sleeping was extremely uncomfortable. We asked someone to fix it after the first night, but the second night it was the same. There is no staffed reception to do anything after hours.

2026-05-26 via Nuitee
G
Giulia extended_group it
6
Pros:

La posizione

Cons:

La pulizia

2026-05-24 via Nuitee
R
Raquel family_with_children gb
7
Pros:

Location is perfect, close to everything.

Cons:

The pillow was to high.

2026-05-21 via Nuitee
G
Gerlinde solo_traveller nl
7
Prima verblijf voor 1 nacht.
Pros:

Comfort van de kamer. Het bed was heel erg fijn.
De kamer was schoon.
Het ontvangst via de live verbinding ging gemakkelijk.

Cons:

De geur in de badkamer was redelijk muf & het water liep niet weg tijdens het douchen, waardoor je niet even lekker kon douchen.
Daarnaast is de gang erg gehorig en hoor je iedere gast binnenkomen. Ik had geen last van het geluid van buiten.

2026-05-20 via Nuitee
R
Raffaella couple it
9
2026-05-19 via Nuitee
F
Frank solo_traveller gb
8
Pros:

Great location, nice room but a bit small...
Staff very helpful...pleasant!

Cons:

Narrow Staircase, very difficult for getting suitcases up to our 3td floor room with no elevator.
The price seemed high considering the room size and stair issues. Didn't quite meet expectations.

2026-05-19 via Nuitee
M
Melissa couple ch
7
2026-05-18 via Nuitee
E
Elisha solo_traveller nz
10
Absolute perfection. Comfortable, clean, easy check-in, great location, friendly staff, gorgeous room!
Pros:

Loved everything

2026-05-18 via Nuitee
G
Gilad Admoni solo_traveller gr
8
Pros:

Design location

Cons:

Now air

2026-05-18 via Nuitee
A
Angela solo_traveller us
8
Pros:

it was a quick walk to the tram and the rooms weren't too small for the property being so narrow

Cons:

no elevators (knew this beforehand but it was still a challenge)

2026-05-17 via Nuitee
F
Fabienne couple at
7
2026-05-17 via Nuitee
J
Julia extended_group de
10
2026-05-16 via Nuitee