Adam Downtown

Hotels
7.6 (1615 reviews)
Thorbeckeplein 3 , Amsterdam , NL

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Effortful service
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
5.65
Multiple reviews mention lack of cleanliness, with specific complaints about dusty rooms and dirty linens.
Service
8.65
Overall positive mentions of staff effort, despite some complaints about availability.
Location
9.65
Central location praised in several reviews, though noise from nearby nightlife is a concern.
Room Quality
6.15
Reports of small, poorly maintained rooms with issues like uncleanliness and lack of basic amenities.
Amenities
7.15
Some positive mentions but overwhelmed by complaints on maintenance and missing items.
Value for Money
7.65
Mixed feelings; some found it acceptable for location while others felt it was overpriced given quality.
Food and Beverage
7.65
Not specifically mentioned, thus assigned the target overall rating.
Overall Experience
8.25
The average rating reflects the mixed experiences, with enough positives to balance the lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:25

Property Description

Luxurious Accommodation with Free WiFi
Located in the heart of Amsterdam, The Bolster provides a comfortable stay with free WiFi for all guests. Each air-conditioned room features a flat-screen TV and a convenient coffee machine. The private bathrooms are equipped with showers for added comfort.

Prime Location near Famous Attractions
Situated just 100 meters from Rembrandtplein and 200 meters from the renowned Flower Market, The Bolster offers easy access to key landmarks in Amsterdam. Whether you're a tourist or a business traveler, you'll appreciate the convenience of our central location.

Convenient Access to Schiphol Airport
With Schiphol Airport only 11 km away, traveling to and from The Bolster is a breeze. Enjoy a seamless journey to your accommodation, where comfort and convenience await.

Book your stay at The Bolster now for an unforgettable experience in Amsterdam!

Important information:

Please be reminded: This property is a characteristic Dutch house with steep and narrow stairs.

Located in the city centrum with lots of clubs and bars around opened until late(it can be loud at night)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1615 reviews
Cleanliness: 5.65
Service: 8.65
Location: 9.65
Room Quality: 6.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 7.65
Overall Experience: 8.25
M
Moustafa • solo_traveller • eg
5
2026-09-19 • via Nuitee
M
Moustafa • solo_traveller • eg
5
2026-09-19 • via Nuitee
B
Benn • extended_group • au
3
2026-09-19 • via Nuitee
E
Esmée • extended_group • nl
8
2026-09-18 • via Nuitee
L
LESTRAT • couple • fr
8
2026-09-14 • via Nuitee
K
Karl • solo_traveller • be
7
2026-09-14 • via Nuitee
M
Melike Sude • couple • tr
8
2026-09-14 • via Nuitee
J
Julien • couple • fr
2
Catastrophique
Pros:

Rien

Cons:

La localisation est incroyablement bruyante. C'est complètement déshumanisé, et il n'y a même pas de petit déjeuner ni dans l'hôtel ni même à proximité le matin. C'est soi-disant 4 étoiles sur Booking, mais c'est une escroquerie totale à plus de 300 € la nuit.

2026-09-13 • via Nuitee
F
Fátima • extended_group • es
9
Fin de semana de 10
Pros:

La ubicación y nuestra habitación, es cierto que el acceso era una escalera con mucha pendiente y peldaños pequeños, pero íbamos con mochilas y el acceso fue una aventura! Que dejen las taquillas para dejar maletas es un punto a su favor.

Cons:

Como detalle, deben cambiar el latiguillo de la ducha que pierde un poco de agua.

2026-09-13 • via Nuitee
A
aonghus • extended_group • ie
8
Value for money in converted comfortable Townhouse.
Pros:

Central Hotel in busy area nearbars and restaurants. Quiet on the 4th Floor. Took taxi from Amnsterdam Central which turned out to be expensive - but it was raining and we had three cases so paid for the convenience.

Cons:

Maybe I missed it but the property has very steep and narrow staircases and we were on the 4th floor so a bit of a workout to bring cases up. There was an offer to assist and we were helped on the way out.
May be prudent to highlight this in the general description.
Still would recommend.

2026-09-11 • via Nuitee
Z
Zoé • couple • fr
9
Très bon emplacement et chambre confortable
Pros:

L’emplacement hyper central
Chambre confortable, bien décoré en restant sobre
Personnel hyper sympas même si jamais sur place
Possibilité de laisser ses bagages avant le checkin

Cons:

Mauvais isolation sonore (on entend tout ce qui se passe dans les couloirs)
Peinture abîmé sur le mobilier et Salle de bain un peu abimé

2026-09-10 • via Nuitee
O
Olga • extended_group • ch
8
Overall, I would still say that I am satisfied with our stay, despite the few inconveniences.
Pros:

Overall room was nice but tiny. Location was great, but noisy in the evenings.

Cons:

When booking the property, I mentioned that we had heavy luggage and asked whether there was an elevator, or if someone could come & help us with it when we arrived. When we arrived, there were only robot assistants on the spot & no humans. Turns out - when i was texting with the property on booking, i provided all the details that they asked in order to get help, but no one 'officially' confirmed anything. And we had our room on the last (3rd) floor... In the end, we managed to bring 1 piece of luggage up and left the other one downstairs, and after some time, someone came to help us bring it up, so it was resolved, but with a lot of energy spent. They also offered us some drinks on the house, as it was my birthday trip, which was quite nice too.
I do have to say that the room barely had enough space for 2 big open luggages... so consider that information if u were planning to come with big liggages,

2026-09-10 • via Nuitee
L
Lawrence • solo_traveller • gb
9
2026-09-10 • via Nuitee
B
Benjamin • couple • au
7
It was okay but needs improvements.
Pros:

Good bed. Easy check in.

Cons:

Room as a whole is very well used. A lot of things need fixing up, shower head and other fixtures. Stair case is a death trap to get luggage up and down but I understand that’s the area and norm. Didnt feel overly clean either.

2026-09-10 • via Nuitee
M
Miguel • couple • fr
7
2026-09-08 • via Nuitee
K
Kiki • extended_group • nl
9
2026-09-07 • via Nuitee
R
Ross • couple • nz
9
Pros:

Service was fantastic, stairs up to our room very steep but the onsite team took our bags and carried them up. As we had an early check in, they stored them for us and when we got into our room our bags were in our room,

Cons:

Air conditioning would have been nice but not a reason to not stay again.

2026-09-06 • via Nuitee
J
JOOS • couple • au
8
It was ok.
Pros:

Not applicable

Cons:

All well, stairs too steep, can't be helped.

2026-09-04 • via Nuitee
S
Suzy • solo_traveller • gb
8
2026-09-02 • via Nuitee
M
Margaux • couple • fr
7
2026-09-02 • via Nuitee