Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road by IHG

Hotels
Holiday Inn Express
8.5 (893 reviews)
5311 Hetzell Street , Cincinnati , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and courteous staff
Great location
Cons:
Uncomfortable beds
Room cleanliness issues

Categories

Cleanliness
7.89
Some guests mentioned cleanliness positively, but there were reports of stains and a dirty room.
Service
9.36
Most reviews highlighted friendly and helpful staff.
Location
8.9
Generally described as convenient and quiet, with some concerns about safety.
Room Quality
7.35
Concerns about the comfort of beds and cleanliness impacted the room quality rating.
Amenities
8.38
Decent amenities, but with some issues reported regarding the workout room and equipment.
Value for Money
8.34
Perceived value impacted by issues with room cleanliness and comfort, but many found it satisfactory overall.
Food and Beverage
8.89
Breakfast received positive comments, though variety could be improved.
Overall Experience
8.86
Many guests enjoyed their stay, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Luxurious Accommodations
Experience comfort and convenience at Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road. Our 4-star hotel offers air-conditioned rooms with free WiFi and modern amenities, including a flat-screen TV and a safety deposit box.

Fantastic Facilities
Unwind at our fitness centre, take a refreshing dip in the indoor pool, or utilize our business centre for all your work needs. Enjoy the convenience of the on-site snack bar, terrace, and shared lounge during your stay.

Prime Location
Conveniently located near Cincinnati's top attractions, including the Observatory Center and Zoo, our hotel is the perfect choice for both leisure and business travelers. Let us make your stay in Cincinnati unforgettable.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 893 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
A
Afzal solo_traveller ca
7
2026-08-27 via Nuitee
P
Pilar couple co
8
Cons:

Desayuno frío y pocas opciones

2026-08-25 via Nuitee
J
Jennifer solo_traveller us
10
2026-08-22 via Nuitee
R
RaeAnn extended_group us
10
2026-08-22 via Nuitee
R
rriley0122 Solo travel Eastpointe, Michigan
6
Holiday Inn Express on the hill in Cincinnati
Pros:

The rooms are nice. Breakfast offered a small veggie omelette one day and a cheese omelette the next day. It was not good. The juices seemed watered down the first day. It is a convenient location.

2026-08-18 via Tripadvisor
L
lawrence couple us
9
Overall, I had a pleasant say it was quiet at night.
Pros:

Breakfast was good. Coffee was no good. Coffee is very weak

Cons:

Coffee

2026-08-18 via Nuitee
M
Molina solo_traveller us
8
2026-08-16 via Nuitee
A
Anna couple us
7
Good hotel
Pros:

Great location

2026-08-14 via Nuitee
J
Joseph solo_traveller us
8
Clean
Pros:

Room was very clean. Can tell staff does great job.

Cons:

Room where pool is was hot. Didn't do a good job of keeping towels stocked. Drawer in dresser kept popping open.

2026-08-13 via Nuitee
J
Jack family_with_children us
7
2026-08-12 via Nuitee
T
Tindle couple us
8
2026-08-11 via Nuitee
A
Anita couple us
10
Love the Holiday
Pros:

Clean. Parking. Front desk person pleasant.

Cons:

Norhing

2026-08-10 via Nuitee
R
Rodney solo_traveller us
10
Pros:

Na

Cons:

Na

2026-08-10 via Nuitee
A
Alison couple us
8
Pros:

Breakfast options were great.

2026-08-09 via Nuitee
J
Jomarie family_with_children ca
8
Pleasant
Pros:

Nice breakfast, clean

Cons:

Location for our trip reason was not too convenient

2026-08-09 via Nuitee
C
Christine solo_traveller us
9
2026-08-09 via Nuitee
A
Amber family_with_children us
10
You can’t go wrong with a holiday inn stay
Pros:

Everything

Cons:

Nothing

2026-08-07 via Nuitee
S
Sherelle extended_group us
5
2026-08-06 via Nuitee
R
Randal solo_traveller us
7
2026-08-05 via Nuitee
D
Danita solo_traveller us
10
Professional and friendly staff and exceptionally clean and comfortable room.
Pros:

Exceptionally clean

Cons:

Nothing

2026-08-02 via Nuitee