Waldorf Astoria Bangkok

Hotels
Waldorf Astoria Hotels & Resorts
9.3 (530 reviews)
151 Ratchadamri Road, Lumpini, Pathum Wan , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Spacious rooms
Helpful staff
Cons:
Hygiene issues
Deceptive pricing
Negative service experiences

Categories

Cleanliness
7.34
Multiple reviews mention hygiene issues, including dirty towels and a cockroach.
Service
9.81
While some staff exhibited unprofessional behavior, others provided helpful service, balancing the overall perception.
Location
10
The hotel is centrally located in Bangkok's cultural district, which is favorable among guests.
Room Quality
8.8
Rooms are described as beautiful and spacious but noted for specific cleanliness issues.
Amenities
10
Facilities like restaurants and pool area are well-liked, contributing positively to the experience.
Value for Money
9.29
Some guests feel the pricing does not align with the service level experienced.
Food and Beverage
9.84
Reviews indicate positive experiences at the restaurants, though specifics vary.
Overall Experience
9.34
General sentiment is mixed due to significant issues experienced, despite positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:21

Property Description

Luxurious Accommodation
Waldorf Astoria Bangkok offers 171 spacious rooms and suites with high ceilings and floor-to-ceiling windows, providing plenty of natural light. Each room features an elegant bathroom with luxurious bath amenities, ensuring a comfortable stay.

Gourmet Dining Experience
With 6 on-site restaurants and bars, including the renowned Bull & Bear offering delectable steaks on the 55th floor, guests can indulge in a variety of culinary delights. Peacock Alley serves homemade pastries and afternoon tea, perfect for a relaxing break.

Relaxation and Leisure
Guests can unwind at the indulging Waldorf Spa for pampering treatments or take a dip in the temperature-controlled outdoor infinity pool with private cabanas. The 24-hour fitness centre caters to fitness enthusiasts, ensuring a well-rounded stay.

Experience luxury and comfort at Waldorf Astoria Bangkok - book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for THB 2,354 per person per night when using an existing bed.
    People 6 years old and over stay for THB 2,354 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.3
Based on 530 reviews
Cleanliness: 7.34
Service: 9.81
Location: 10
Room Quality: 8.8
Amenities: 10
Value for Money: 9.29
Food and Beverage: 9.84
Overall Experience: 9.34
F
Felitciana couple au
10
Amazing
Pros:

Everything

Cons:

I loved everything

2026-09-09 via Nuitee
N
Nafisa couple ng
10
Excellent.
Pros:

Spectacular hotel — beautiful, clean with such a calming atmosphere and lovely fragrance throughout. From the suites to the pool, gym and spa, restaurants, and bar, everything was amazing and thoughtfully maintained.

The staff were consistently courteous and helpful, but gosh! Mon and May were exceptional. Their warmth, attentiveness, and genuine care made our experience that much more special. Highly recommend!

Cons:

The walk in closet needs better lighting.

2026-09-08 via Nuitee
V
Vorapat family_with_children th
9
2026-09-08 via Nuitee
A
Ahmad couple ae
10
2026-09-06 via Nuitee
L
Leander couple at
10
2026-09-06 via Nuitee
H
Hamad family_with_children ae
10
2026-09-05 via Nuitee
E
Eden couple ke
10
An amazing and fulfilling experience
Pros:

The hotel is very nice and the location is perfect. The staff were very helpful and the complementary ride to the Airport was such a lovely gesture

Cons:

Nothing

2026-09-02 via Nuitee
A
ALGHAREEB couple kw
9
انصح لمن يبحث عن موقع ممتاز بس السعر غالي
Pros:

الموقع ممتاز

Cons:

السعر مرتفع

2026-09-01 via Nuitee
A
Ahmed couple ae
7
2026-08-28 via Nuitee
יעל solo_traveller il
8
Pros:

מלון מפנק ומומלץ

2026-08-19 via Nuitee
Y
YIZHONG family_with_children cn
10
2026-08-11 via Nuitee
M
Manal couple qa
5
Pros:

The rooms are very spacious and beautiful, and the hotel is conveniently located close to all the main attractions.

Cons:

The service was very slow, and communication with the staff was quite difficult. The food options were also limited and lacked variety

2026-08-10 via Nuitee
I
Ian couple au
8
2026-08-09 via Nuitee
ِAli solo_traveller qa
8
2026-08-06 via Nuitee
P
Per couple se
9
2026-08-02 via Nuitee
M
Mazin couple ae
10
Pros:

المنظر والموقع والنظافة

2026-08-02 via Nuitee
E
estels82 Friends getaway
10
An Unforgettable Stay at Waldorf Astoria Bangkok
Pros:

Our stay at Waldorf Astoria Bangkok was truly exceptional. The hotel is beautiful, the rooms are elegant, and every breakfast was absolutely perfect. Every member of the team made us feel genuinely welcome.

A very special thank you to Nobel, the Duty Manager.

Nobel went above and beyond to make our stay memorable. His professionalism, kindness, and genuine care were evident in every interaction. He was always warm, approachable, and willing to help with anything we needed. Thanks to him, we felt more like valued guests than just visitors.

Hospitality is about making people feel at home, and Nobel does exactly that. He is a true asset to Waldorf Astoria Bangkok, and we sincerely hope his outstanding dedication is recognized.

Thank you, Nobel, for making our trip so special. We are already looking forward to returning.

Highly recommended!

2026-07-18 via Tripadvisor
5
52annekem Couples California
10
Breakfast at the Waldorf Astoria Bangkok — a highlight of our Trip!
Pros:

I’m a huge breakfast lover, and pastries especially are what I look forward to most when traveling. I’ll admit that in traveling through Asia, the bread and pastry offerings haven’t always been a highlight — but the Waldorf was incredible. The most amazing cheeses, wonderful pastries that varied day to day, beautiful smoked fish, and so much gorgeous fruit. Alongside all of that, a huge Asian buffet with Japanese, Chinese, and Thai dishes — the mango sticky rice was a favorite I couldn’t resist most mornings.

Everything was perfectly seasoned, and the made-to-order dishes were the finest quality, beautifully presented, and delicious. We worked our way through the menu: the Thai omelette, the shakshuka, and the chili eggs, which may have been my favorite. The coffee and tea were wonderful, the juices too — I had the vitamin C boost every morning, and my husband’s smoothie was out of this world.

We also had the pleasure of meeting the food and beverage manager, such a friendly person — we discovered we grew up a stone’s throw from each other, him on the Dutch side of the border and me on the German side. We only managed a quick dip in the pool, but we can’t wait to return. A truly wonderful experience.

2026-07-15 via Tripadvisor
K
Khalid couple ae
9
A beautiful luxury hotel with excellent service, comfortable rooms, and a fantastic location, though there is room for i
Pros:

The location is excellent and very convenient for exploring Bangkok. The room was spacious, beautifully designed, spotlessly clean, and very well maintained. Housekeeping was outstanding and paid great attention to every detail throughout our stay. The service was warm and professional, and we really appreciated the thoughtful welcome cake.

Cons:

We experienced a delay during check-in, and it took quite a while before we got to our room. Our initial room was on a lower floor with a disappointing view, and we had to request several times before it was changed. Thankfully, the hotel accommodated our request on the second day and moved us to a much better room. The breakfast was good in terms of quality, but it became repetitive as the menu was almost the same every day. It also catered more to Chinese tastes. While there were international options, I believe a wider variety of international dishes, along with more daily variety, would better match the standards of a luxury hotel. Also, guests should note that this is a boutique luxury hotel, so the lobby and entrance are relatively small and don’t offer the grand, resort-style arrival experience that many luxury hotels in Bangkok are known for.

2026-07-06 via Nuitee
A
Awatif Ahmed couple om
8
2026-07-02 via Nuitee