Wyndham Garden Astana

Hotels
•
Wyndham Garden
9.2 (2552 reviews)
ул. Хусейн бен Талал, 25. , Astana , KZ

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff
Excellent/convenient location (airport/university proximity)
Clean and comfortable rooms; spacious
Good shuttle service
Tasty breakfast (many guests) and good facilities
Cons:
Breakfast could be more varied/higher quality; coffee service issues
Some rooms described as low quality (dorm-like mattresses/linens)
Extra charges for certain items reported
Amenities needing update: bicycles; lack of children's non-electric bikes/scooters
TV in rooms lacks music/YouTube; occasional smoking smell in lobby

Categories

Cleanliness
9.7
Multiple reviews praise cleanliness (rooms described as clean, 'La propreté', 'Чистота'); one review explicitly lists cleanliness as a positive.
Service
9.8
Consistently praised staff: 'friendly and helpful', 'professional team', excellent waiter/bar/chef teams and helpful shuttle — strong service sentiment throughout.
Location
9.7
Location frequently mentioned positively (convenient for airport, close to university, 'Прекрасная локация'); overall location sentiment is very good.
Room Quality
8.5
Mixed sentiment: several guests report spacious, comfortable rooms, but at least one review criticizes rooms as resembling student dormitories and mentions low-quality mattresses/linens.
Amenities
8.8
Amenities generally useful (shuttle service noted), but specific issues raised: bicycles need updating, lack of children's non-electric bikes/scooters, TV lacks music/YouTube, and coffee machines occasionally broken.
Value for Money
8.5
Generally positive but some concerns: one guest said 'Everything was for Extra charged' and another felt rooms did not meet expectations — moderate negative comments lower this score slightly.
Food and Beverage
8.6
Breakfast is often praised as tasty and varied by several guests but multiple comments request better variety/quality and note coffee service problems (broken machines, slow fixes).
Overall Experience
10
Overall sentiment is very positive with many guests wishing to return, praising staff and the stay; despite a few operational issues, overall guest experience is excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:54

Property Description

Modern Accommodation with Convenient Amenities

Featuring free WiFi and located just a 5-minute walk from the MEGA Silk Way shopping centre and Expo 2017 Astana, Wyndham Garden Astana offers a comfortable stay in Astana.

Luxurious Rooms and Relaxing Spa Facilities

The hotel boasts modern rooms with a king-size bed, flat-screen TV, and smart climate control. Guests can unwind in the fitness and spa centre or enjoy a meal at the on-site restaurant.

Convenient Services and Recreational Activities

With a 24-hour front desk, business centre, and billiards available, guests have access to everything they need for a pleasant stay. Don't miss the opportunity to explore the city with free bicycle rentals.

Book your stay at Wyndham Garden Astana for a relaxing and enjoyable experience.

Important information:

Please note that no hot water will be available at the property on 04.08.2022 from 9:00 till 15:00 due to mantainance works.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Location

Guest Reviews

9.2
Based on 2552 reviews
Cleanliness: 9.7
Service: 9.8
Location: 9.7
Room Quality: 8.5
Amenities: 8.8
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 10
E
Ellina • solo_traveller • gr
10
Pros:

Понравилось абсолютно все, на высшем уровне!

2026-10-31 • via Nuitee
Ольга • couple • kz
9
2026-10-29 • via Nuitee
Гульзада • solo_traveller • kg
7
2026-10-28 • via Nuitee
Кромова • solo_traveller • uz
10
Особенно благодарю девочек в ресепшен за помощь
Pros:

Все было на высшем уровне

Cons:

Мой номер

2026-10-28 • via Nuitee
Александр • extended_group • ru
10
Pros:

нет такого

Cons:

всё

2026-10-28 • via Nuitee
E
Ekaterina • couple • ru
9
2026-10-26 • via Nuitee
O
oo2 • solo_traveller • nl
7
outside of the main city. for business reasons, 1-2 days are enough
Pros:

room size was nice, I guess due to 'king suit room' option

Cons:

due to the connected flights, I coulnt only reach to hotel morning 10:00.
I did my 'early and paid' checkin around 11:00
so, normal checkin time was 14:00 but due to that, 3 hours -- I paid extra half day more. I surely didnt like that from that kind of known hotel chain. this was not my selection and room was empty. there was no difference for the hotel people to go 11:00 or 14:00. but because of 'my flights' trying to earn more money thing, not nice

2026-10-26 • via Nuitee
H
Hmayak • solo_traveller • de
9
2026-10-24 • via Nuitee
D
David • solo_traveller • gb
9
Modern, professional and quiet hotel
Pros:

This is a very professionally run hotel. It is modern ... quiet ... and everything works! Staff were perfectly friendly and helpful. I would definitely stay there again.

2026-10-24 • via Nuitee
J
Juraj • solo_traveller • at
9
2026-10-22 • via Nuitee
E
Egor • solo_traveller • by
10
2026-10-21 • via Nuitee
E
Egor • solo_traveller • by
10
2026-10-21 • via Nuitee
E
Elena • couple • lu
8
2026-10-20 • via Nuitee
A
Adam • solo_traveller • au
10
Fantastic staff, food and facilities
Pros:

Staff and cleanliness

2026-10-20 • via Nuitee
D
Damir • couple • si
10
Pros:

Hotel is clean and comfortable, staff very friendly and polite.

2026-10-19 • via Nuitee
S
Symbat • family_with_children • kz
10
Pros:

Доброе время суток! Попросил заседить с 13:00, заселили без проблем вообще в 12:00👌👍🫶

2026-10-18 • via Nuitee
R
Roma • solo_traveller • uz
10
Pros:

Все отлично

Cons:

Нет замечаний

2026-10-18 • via Nuitee
A
A • couple • kz
10
2026-10-18 • via Nuitee
O
Oleg • solo_traveller • kz
10
2026-10-17 • via Nuitee
Людмила • solo_traveller • kz
9
2026-10-17 • via Nuitee