City Express Plus by Marriott Puerto Vallarta

Hotels
•
City Express
8.2 (532 reviews)
Boulevard Francisco Medina Ascencio , Puerto Vallarta , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Swimming Pool
Cons:
Cleanliness
Service

Categories

Cleanliness
8.03
Multiple reviews indicated poor cleaning standards in rooms and common areas.
Service
8
Staff was described as unwelcoming and not very attentive.
Location
9.54
Location was frequently praised for its proximity to malls and other amenities.
Room Quality
7.49
Rooms described as basic and lacking essential amenities like coffee makers and sufficient towels.
Amenities
8.52
Swimming pool well-received, but some issues with cleanliness and internet speed.
Value for Money
7.48
Concerns over charges not matching initial booking prices raised issues of perceived value.
Food and Beverage
7.53
Breakfast service was chaotic and food quality was a common complaint.
Overall Experience
9
Despite several issues, some guests reported a generally pleasant stay, benefiting from the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:57

Property Description

Modern Accommodation with Prime Location
City Express Plus Puerto Vallarta offers a convenient stay just steps away from Playa de Oro. Enjoy the outdoor pool, fitness centre, and free parking. Stay connected with free WiFi and take advantage of the 24-hour front desk and business centre.

Comfortable Rooms and Delicious Breakfast Options
Each room features a desk, flat-screen TV, and a private bathroom for your comfort. Start your day with a complimentary Continental breakfast from 6:00 a.m. to 10:00 a.m. or opt for a delicious a la carte breakfast available from 9:00 a.m. to 12:00 p.m.

Nearby Attractions and Easy Airport Access
Explore the Cruise Ship Pier just 600 metres away or visit the Puerto Vallarta International Convention Center located 5 km from the hotel. With the airport only 3 km away, your travel convenience is guaranteed.

Experience comfort and convenience at City Express Plus Puerto Vallarta.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 532 reviews
Cleanliness: 8.03
Service: 8
Location: 9.54
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 7.53
Overall Experience: 9
J
JOSE LUIS • couple • mx
9
EXELENTE
Pros:

LA UBICACION EXELENTE SE PUEDE UNO MOVER A TODOS LADOS Y LA PISCINA BUENA Y LA ATENION TAMBIEN

Cons:

EL DESAYUNO SIEMPRE ES EL MISMO MENU

2026-05-21 • via Nuitee
G
Guy • couple • ca
8
2026-05-17 • via Nuitee
G
Gonzalez • solo_traveller • mx
10
Pros:

Restaurante

Cons:

Nada me desagrado

2026-05-14 • via Nuitee
G
Gustavo • solo_traveller • mx
10
2026-05-13 • via Nuitee
M
martinez • family_with_children • mx
7
Muy malo
Pros:

La alberca

Cons:

El desayuno

2026-05-11 • via Nuitee
D
Doug • couple • us
1
Never again
Pros:

Nothing

Cons:

Every thing

2026-04-29 • via Nuitee
A
Ariana Noemi • solo_traveller • mx
5
2026-04-29 • via Nuitee
M
medina • solo_traveller • mx
8
2026-04-27 • via Nuitee
J
Juan Francisco • solo_traveller • us
10
2026-04-26 • via Nuitee
S
Sergio Terrazas • solo_traveller • mx
9
Pros:

comodidad

2026-04-15 • via Nuitee
R
ROJAS MALDONADO • couple • mx
10
2026-04-14 • via Nuitee
J
jojiorak • solo_traveller • mx
8
2026-04-13 • via Nuitee
V
Villarruel Torres • solo_traveller • mx
10
Pros:

Todo

Cons:

Las chicas del desayuno no son tan amables.

2026-04-12 • via Nuitee
O
Olvera • solo_traveller • mx
10
Pros:

La limpieza y la privacidad recamara/baño.

Cons:

Un momento estuvimos sin agua

2026-04-10 • via Nuitee
M
Mikhail • solo_traveller • mx
3
Falta factura
Pros:

.

Cons:

No me ah llegado la factura que solicité

2026-04-09 • via Nuitee
F
france • couple • mx
9
Tres bien.
Pros:

La vue sur la mer extraordinaire. La chambre etait super belle. Tres bon service a la clientele.

Cons:

manquer eau chaude pour ma douche .Panne .pas assez de nourriture petit dejeuner plus a la canadienne .

2026-04-08 • via Nuitee
B
BRENDA GRISELDA • couple • mx
8
Love it!
Pros:

Súper bien ubicado, el servicio en restaurante por parte de una mesara era excelente. Tenían personal súper amable (la mayoría).

Cons:

La limpieza diaria no era lo mejor. Es aceptable, pero no prestan atención a los detalles.
Casi no barren y no cambian las toallas aunque las dejes en el lavabo como indican.

2026-04-06 • via Nuitee
C
Canizales • family_with_children • mx
9
Pros:

Lo acogedor de las habitaciones, contaba con lo necesario y una excelente ubicación 👌✨

Cons:

Solo el último día hubo un corte de agua y eso retraso la salida 😅

2026-04-06 • via Nuitee
M
MIKE • couple • ca
10
2026-04-06 • via Nuitee
K
Kuri • family_with_children • mx
9
2026-04-05 • via Nuitee