Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Good location
Comfortable rooms
Generous breakfast
Cons:
Cleanliness issues
Inconsistent room quality
Shower pressure problems

Categories

Cleanliness
7.58
Several reviews indicated issues with cleanliness, specifically complaints about the shower not being clean and the room being dark and not well-kept.
Service
9.05
Overall positive sentiments about service with multiple mentions of helpful and friendly staff.
Location
9.09
Many reviews praised the hotel's good location nearby main attractions.
Room Quality
8.04
Mixed sentiments with some mentioning comfort while others reported issues such as dark rooms and uncomfortable beds.
Amenities
8.57
Amenities such as breakfast received positive feedback, although some mentioned issues with the pressure of the shower.
Value for Money
9.03
Reviews highlighted good value for money, especially noting the comfort of rooms relative to price.
Food and Beverage
8.08
Breakfasts were generally appreciated, although some reviews indicated dissatisfaction with certain food aspects.
Overall Experience
8.55
General positive sentiment towards staying at the hotel, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:37

Property Description

Luxurious Garden Oasis
Located in Santa Cruz de la Sierra, Buen Retiro Apart Hotel offers a serene garden setting just steps away from major attractions. Enjoy the convenience of room service, a 24-hour front desk, and full-day security during your stay.

Comfortable and Well-Equipped Units
Each unit at the aparthotel features modern amenities such as air conditioning, a flat-screen TV, and free WiFi. Relax in rooms with a private bathroom, shower, and even a patio in selected units. Start your day right with an à la carte breakfast available daily.

Convenient Location for Exploring
With popular landmarks like Metropolitan Cathedral and Gabriel Rene Moreno Autonomous University nearby, Buen Retiro Apart Hotel is the perfect base for sightseeing. Take advantage of the paid airport shuttle service for a hassle-free arrival and departure experience.

Book your stay at Buen Retiro Apart Hotel for a memorable and relaxing getaway in Santa Cruz de la Sierra.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 181 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 8.55
C
Clark • couple • bo
6
Ok option for city center. Wanted apartment kitchen option.
Pros:

Breakfast had varied options. We skipped a couple times as we had kitchen apartment. City center location of stay was close to places we wanted to see. Reception was good at getting us taxis and price breaks. Have to watch the prices on taxis in Santa Cruz as they vary greatly. We live in Tarija Bolivia and generally don't need to ask there. In Santa Cruz, ask before getting in.

Cons:

Doorbell for admittance can be annoying. Can be a bit noisy in morning with people in breakfast area. However, this is Bolivia and not that uncommon.

2026-06-15 • via Nuitee
F
Flores Cadena • solo_traveller • bo
10
2026-06-15 • via Nuitee
M
Maria • solo_traveller • de
3
2026-06-11 • via Nuitee
F
Felipe • solo_traveller • br
10
Pros:

Tudo conforme anúncio.

2026-06-10 • via Nuitee
S
Simone • solo_traveller • de
8
2026-06-07 • via Nuitee
J
Juliano • solo_traveller • br
7
Cons:

Não aceitou o cartão internacional, fez eu procurar uma casa de câmbio para sacar dinheiro e fazer pagamento em espécie sendo que na descrição consta pagamento debito

2026-06-05 • via Nuitee
N
Nay • solo_traveller • bo
9
2026-05-26 • via Nuitee
J
Jaime • solo_traveller • bo
9
2026-05-26 • via Nuitee
S
sharon • solo_traveller • au
8
Art deco hotel in good location in old city, clean & comfortable
Pros:

Art deco hotel in old city, clean & comfortable.
Difficult to locate as only one ‘1825 Stay’ sign facing in just one direction. Have suggested that another sign be installed facing in other direction. Also was unable to gain access in afternoon to pick up luggage en route to airport, although rang doorbell several times & banged on door. Was about to go to police opposite when staff member appeared.

Cons:

Ground floor rooms are impacted by noise of guests walking on timber floors in rooms above when otherwise quiet early morning.

2026-05-26 • via Nuitee
B
Barbara • solo_traveller • ie
10
Pros:

A localização e o espaço como um todo são excelentes.

2026-05-25 • via Nuitee
M
Mariana • extended_group • cl
9
2026-05-23 • via Nuitee
J
jorge ivan • solo_traveller • bo
10
2026-05-22 • via Nuitee
F
Fernández • solo_traveller • ar
8
2026-05-21 • via Nuitee
L
LUZ STELLA • solo_traveller • co
9
Excelente en todo, me fue muy bien.
Pros:

Especialmente la dueña y su equipo, muy serviciales, atentos en todo lo necesario, me sentí como en casa

2026-05-18 • via Nuitee
L
Luciana • solo_traveller • br
8
2026-05-17 • via Nuitee
L
Laura • solo_traveller • br
9
Excelente localização e serviço
Pros:

Funcionários solícitos, atenciosos. Cama excelente. Localização perto praça da Catedral. Restaurantes e cafeteiras boas por perto.

Cons:

Banheiro muito pequeno, mas funciona bem. Precisa caminhar umas 6 quadras para encontrar os lugares para comer e visitar. Mas não é um problema.

2026-05-16 • via Nuitee
I
Ingrid • couple • at
7
2026-05-16 • via Nuitee
R
Raimundo Jose • solo_traveller • br
6
2026-05-15 • via Nuitee
L
Lucestos • solo_traveller • ar
10
Seriedad y calidez
Pros:

La ubicación es céntrica, excelente desayuno, las instalaciones limpieza y el personal muy dedicado voy a destacar a Fabiola, Sara y Andrea que es con la que tuve contacto

Cons:

Nada, lo único que cambió mis planes fue que hubo un paro y cortes de ruta.

2026-05-14 • via Nuitee
A
Angel • solo_traveller • bo
10
Pros:

Su limpieza y trato

2026-05-10 • via Nuitee