Four Points Flex by Sheraton Osaka Shinsaibashi

Hotels
•
Marriott
8.8 (2461 reviews)
1-10-10 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka, 542-0086 , Osaka , JP
81-6-61218280

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Braille or raised signage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Limited breakfast options
Room size may not be suitable for everyone

Categories

Cleanliness
8.64
Room is clean and daily maintenance is done, though some reviews suggest that the room size is small.
Service
9.31
Staff are helpful and speak English. Service is generally perceived positively.
Location
9.85
Excellent location near food places and the underground for transportation.
Room Quality
7.8
Rooms are slightly small and some facilities are worn out.
Amenities
8.83
Offers many amenities, including coffee machines and fruit drinks in the lobby.
Value for Money
9.09
Accommodation felt value for money considering the location and amenities.
Food and Beverage
7.84
Breakfast options are limited and not satisfactory.
Overall Experience
9.01
Overall positive experience despite minor issues with food and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:31

Property Description

Discover the vibrant heart of Osaka at Four Points Flex by Sheraton Osaka Shinsaibashi, where comfort meets convenience.

Stylish Accommodations
Choose from 186 elegantly designed guestrooms, equipped with flat-screen TVs, refrigerators, and free Wi-Fi, ensuring you stay connected and entertained during your visit.

Convenient Amenities
Enjoy a variety of convenient features, including a 24-hour front desk for all your needs, a computer station for business tasks, dry cleaning and laundry services, and a cozy restaurant to satisfy your culinary cravings.

Prime Location
Immerse yourself in Osaka’s lively culture, just a short walk from iconic attractions like Dotonbori, Shinsaibashi-suji Shopping Street, and Amerika-Mura Triangle Park.

Book your unforgettable stay at Four Points Flex by Sheraton Osaka Shinsaibashi today!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 2461 reviews
Cleanliness: 8.64
Service: 9.31
Location: 9.85
Room Quality: 7.8
Amenities: 8.83
Value for Money: 9.09
Food and Beverage: 7.84
Overall Experience: 9.01
A
Arabinda • extended_group • au
7
It was pleasant to stay.
Pros:

Breakfast needs to have more varieties.

Cons:

Breakfast needs to be upgraded.

2026-06-18 • via Nuitee
M
Maylen • couple • gb
9
good
Pros:

accessibility

Cons:

food should have some alternate menu

2026-06-17 • via Nuitee
J
Jae Ho • couple • au
10
2026-06-12 • via Nuitee
J
Jae Ho • couple • au
10
2026-06-12 • via Nuitee
R
Regine • family_with_children • ph
9
2026-06-12 • via Nuitee
S
Shmilovitz • solo_traveller • il
7
Pros:

המיקום עצמו נהדר, דקה הליכה מתחנת רכבת נותן גישה נוחה לכל העיר. הצוות עזר כשהיה צריך ומאוד נחמד.

Cons:

בחדר הכפתורי אור זוהרים כאשר מכובים על מנת לעזור למצוא אותם, אך בגלל שהם ממוקמים על יד המיטה, הם מאירים חזק על הפנים. בנוסף לטלוויזיה בצד עם כפתור זוהר ואור קטן בתקרה שדלק בחושך, והיה קשה להירדם בלי לשים מגבות וכריות על מנת להסתיר את האור

2026-06-12 • via Nuitee
S
shristina • family_with_children • rs
9
Would stay here again!
Pros:

The location is very convenient! It's next to the subway station and a walking distance from Dotonbori and other shopping areas. The neighborhood itself is really nice and there's a lot to see and do and a lot of food options. A convenience store is right next to the hotel.
The entrance and the lobby were really nice and they even held our luggage after we checked out. They have a smoking room and a laundry area.

Cons:

The rooms were small even though we've expected it. Having a microwave within the hotel would be nice.

2026-06-10 • via Nuitee
G
Gökhan • solo_traveller • tr
9
2026-06-10 • via Nuitee
M
Masahito • couple • in
7
2026-06-07 • via Nuitee
E
Emrah • couple • tr
10
2026-06-05 • via Nuitee
S
Simay • couple • ca
8
2026-06-03 • via Nuitee
S
SHUHUEI • solo_traveller • tw
9
2026-06-02 • via Nuitee
R
Ruben • couple • es
9
2026-06-02 • via Nuitee
J
Janice • solo_traveller • au
10
Pros:

It was central to all shopping streets , hotel was very clean , facilities they had and staff very polite and helpful.

Cons:

Breakfast could be improved a little .

2026-05-29 • via Nuitee
A
Alex • couple • gb
10
2026-05-29 • via Nuitee
Özgür • couple • tr
10
2026-05-29 • via Nuitee
R
Ravshan Yuldashev • solo_traveller • tj
10
2026-05-26 • via Nuitee
S
Serdar • extended_group • tr
9
Genel olarak iyiydi
Pros:

Konumu çok iyi, merkezi bir lokasyon etrafında her şey var. Güvenli ve nezih konumda.

Cons:

Odalar epey küçük. Biz çok sorun etmedik ama ili valizi olanlar açamaz odada. Dolap vs bulunmadığından valizi açmak gerekiyor ancak odaya sığmıyor.

2026-05-24 • via Nuitee
A
Abdullah • couple • tr
10
Excellent location, great coffee, really recommended
Pros:

Excellent location! Very clean, amazing experience
And also the receptionists helped us with our issue with another hotel, they made a couple of phone calls and spoke Japanese! They were great, thanks again!!

Cons:

Nothing

2026-05-23 • via Nuitee
E
Emre • solo_traveller • au
10
2026-05-21 • via Nuitee