Residence Inn by Marriott London Bridge

Hotels
Residence Inn
8.4 (1290 reviews)
201 - 211 Long Lane , London , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Room quality concerns
Limited breakfast variety

Categories

Cleanliness
7.73
Multiple mentions of cleanliness issues; overall poor condition reported.
Service
9.2
Staff was described as very courteous and helpful.
Location
9.24
The location was praised for being central and peaceful.
Room Quality
7.19
Mention of worn-out rooms and various maintenance issues.
Amenities
8.72
Amenities like the breakfast and gym were generally well received.
Value for Money
8.18
Some complaints about the breakfast variety, but location makes it acceptable.
Food and Beverage
8.23
Breakfast was good but had variety issues.
Overall Experience
8.7
Mixed reviews but overall a pleasant stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:23

Property Description

Modern Kitchens and Free WiFi
Experience the convenience of fully equipped kitchens with modern amenities at Residence Inn by Marriott London Bridge. Stay connected with complimentary WiFi during your stay.

Stylish Living Spaces
Relax in the stylish living areas featuring flat-screen TVs, comfortable sofas, and modern wood flooring. Enjoy a cozy dining area with a table and chairs for your convenience.

Convenient Location
Explore the vibrant Bermondsey Street just 5 minutes away, or take a leisurely 25-minute walk to the trendy South Bank area. With London Bridge station nearby, the city is yours to discover.

Book your stay at Residence Inn by Marriott London Bridge for a memorable experience in the heart of London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1290 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.7
R
Roberto Bergo Duarte extended_group br
6
Convenient location, bad WiFi
Pros:

The location was good

Cons:

The breakfast is fair. There's only one slow/busy elevator. Reception and halls need renovation. The Wifi is really bad.

2026-06-06 via Nuitee
F
fahad solo_traveller in
10
Pros:

Excellent location best location.

Cons:

Housekeeping was not up to the mark.

2026-06-05 via Nuitee
S
St1965 solo_traveller de
8
Pros:

Die Lage, fußläufig zur Tower Bridge
Sauberkeit und leckeres Frühstück.

Cons:

Das Zimmer wurde erst nach 17.00 gereinigt

2026-05-28 via Nuitee
A
Alfons extended_group de
7
Im großen und ganzen okay. Lage war sehr gut
Pros:

Frühstück war nach internationalem Standard. Besser als erwartet.

Cons:

Service Personal am Empfang sprach sehr undeutliches Englisch. Waren mit der ein oder anderen Frage etwas überfordert. Zimmer war für 3 Erwachsene gebucht. Bett war nur für 2 Personen gerichtet. Zimmer entsprach nicht dem Bild bei der Buchung mit 1 Doppelbett und 1 Einzelbett ( im Zimmer war Schlafcouch)

2026-05-27 via Nuitee
R
Rodrigo solo_traveller uy
1
Cons:

When I arrived to the hotel they told me that they had some kind of issue with my room and that they had moved my reservation to the Tower Bridge Marriot that's around the corner. They should have informed me about this change before my arrival and given me the option to opt out, but since they didn't and I was already there I went to the other hotel. In the Tower Bridge hotel they told me they had no record of my reservation and that it was some kind of mistake. After 3 hours of waiting at the reception they told me I actually had to go to the Kensington Marriot Residence Inn. Which is like 1 hour trip by uber. There I finally got a room. All these trouble and delays made me miss a very important work meeting I had scheduled. Definitely don't recommend.

2026-05-25 via Nuitee
F
Francesca family_with_children it
10
2026-05-25 via Nuitee
M
Martin family_with_children at
8
family short track with a nice hotel
2026-05-19 via Nuitee
G
Giovanna extended_group it
9
2026-05-18 via Nuitee
R
Rick solo_traveller ca
6
2026-05-17 via Nuitee
M
MUHAMMAD BILAL family_with_children pk
8
2026-05-15 via Nuitee
H
Hannu family_with_children fi
7
2026-05-14 via Nuitee
A
Angelo family_with_children it
6
Pros:

la posizione è abbastanza centrale, la colazione abbastanza varia, palestra ben attrezzata

Cons:

staff abbastanza disattento, ma se interpellato alle richieste è risultato disponibile. i corridoi di accesso alle stanze angusti e con odori non piacevoli. camera mediamente pulita.

2026-05-12 via Nuitee
M
MATHILDE family_with_children fr
9
Très bien
Pros:

Chambre parfaite pour une famille de 5. Proximité du métro, bus. Petit déjeuner varié.

2026-05-11 via Nuitee
K
Kieran solo_traveller ie
8
2026-05-11 via Nuitee
C
Chris solo_traveller gb
10
2026-05-10 via Nuitee
D
Dorottya extended_group hu
10
2026-05-09 via Nuitee
Γιωργος family_with_children gr
10
2026-05-09 via Nuitee
M
Michael family_with_children de
9
2026-05-03 via Nuitee
N
Nabeel solo_traveller lb
8
Pros:

The room and facility nice

Cons:

One elevator is not enough causing long time waiting
Cleaners asked me to leave the room to clean it which is not normal

2026-05-02 via Nuitee
M
Miriam family_with_children ie
9
Pros:

the room was great for a family of 5. The staff in general was very kind but in particular at breakfast was very attentive and friendly. The position of the hotel was good as well.

2026-04-28 via Nuitee