YoKo Airport Saigon Hotel

Hotels
7.2 (248 reviews)
43-45 Yên Thế, Phường 2, Quận Tân Bình, Thành phố Hồ Chí Minh , Ho Chi Minh City , vn

listing image 1
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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very close to the airport / convenient location
Airport shuttle available
Friendly/helpful reception staff (in several reviews)
Clean rooms and pleasant smell noted
Air conditioning and lift present
Reasonable price for some guests
Cons:
Multiple reports of overbooking and cancelled reservations
Long check-in waits and being relocated to other hotels
Payment issues / limited payment options and poor support
Hard mattresses and uncomfortable beds
Rooms without windows or very small rooms
Wi‑Fi not working for at least one guest
Noise issues (other guests, neon lights, poor blackout curtains)

Categories

Cleanliness
9.5
Multiple reviews mention rooms being clean, a very good smell and ‘Чисто’ (clean) — overall cleanliness is consistently positive.
Service
7.5
Mixed service: several reviewers praised friendly/helpful reception staff, shuttle and lift, but there are serious service failures (overbooking, cancelled bookings, long waits, rude interactions and poor payment support) that lower the score.
Location
10
Consistently praised for proximity to the airport (walking distance, shuttle offered) — location is a clear strength.
Room Quality
5.5
Multiple complaints about hard mattresses, very small rooms, no windows, neon lights and old linens — room comfort is notably weak.
Amenities
7.7
Basic amenities present (air conditioning, lift, airport shuttle) but issues reported with Wi‑Fi, lack of bedside lamps and inconsistent payment terminals — mixed but generally adequate.
Value for Money
7.6
Price was noted positively by some reviewers, though several felt the basic rooms and service issues made the stay less good value — slightly above average.
Food and Beverage
7.8
No mentions of food or beverage in reviews; assigned the target overall rating.
Overall Experience
6.8
Overall mixed-to-negative experience driven by overbooking, cancellations and check-in/payment problems despite good location and some friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 09:59

Property Description

Convenient Location:
Located in the heart of Tan Binh district, YoKo Airport Saigon Hotel offers easy access to popular attractions such as Tan Dinh Market and War Remnants Museum.

Modern Amenities:
Enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and 24-hour room service. Relax in the shared lounge or take advantage of the airport transfer service.

Scenic Views:
Some rooms at the hotel offer stunning city views, providing a picturesque backdrop for your stay. Unwind in comfort with plush bedding and essential amenities provided.

To experience the perfect blend of convenience and comfort, book your stay at YoKo Airport Saigon Hotel today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 248 reviews
Cleanliness: 9.5
Service: 7.5
Location: 10
Room Quality: 5.5
Amenities: 7.7
Value for Money: 7.6
Food and Beverage: 7.8
Overall Experience: 6.8
L
Lara • couple • de
4
Cons:

Das Bett war hart wie Stein

2026-07-23 • via Nuitee
O
Olga • family_with_children • us
5
2026-07-18 • via Nuitee
A
Au Van Thinh • solo_traveller • vn
8
2026-07-08 • via Nuitee
H
Hanna • solo_traveller • be
5
Disappointment
Cons:

The beds are extremely hard. The most uncomfortable ones in our 2 weeks in Vietnam. The room was nothing like the photos. The paint should be refreshed. The metal doors to the bathroom were full of rust.

2026-07-04 • via Nuitee
V
Van • family_with_children • vn
1
Poor facilities, unacceptable customer service with repeated payment harassment pre-check in.
Pros:

None

Cons:

I stayed at this hotel for one night and was very disappointed. The Superior Twin Room I booked appeared smaller than the pictures on the web; it was uncomfortable. The beds are very hard, making it difficult for my kids to get a good night's sleep. The bathroom was tiny-the distance between the toilet seat and the shower is only about 30cm, making it very cramped. The shower water pressure as also very weak and drained slowly.
The room has two double beds but only two electrical outlets, which were barely enough for charging 4 phones and not sufficient for other devices such as Ipads. There is none mirror in the room and there is no electrical outlet in the bathroom for using a hair dryer.
The biggest issue was the hotel's customer service. Before I even checked in, staff repeatedly texted me demanding payment and threatening to cancel my reservation if I did not pay immediately. This was despite the fact that my booking.com reservation clearly stated that payment would be made upon check-in. I had already informed the total that I would arrive between 4:00pm - 6:00pm, yet the staff continued to texted me multiple times, which felt like harassment.
Overall, the room was uncomfortable, poorly designed, and the pre-arrival customer service was unacceptable. I would not stay at this hotel again and cannot recommend this hotel.

2026-06-18 • via Nuitee
J
Jill Bayno • solo_traveller • sa
5
Beds not comfy
Cons:

Beds are sturdy; the cleaner came to clean our room even with us present inside (like what?)

2026-06-13 • via Nuitee
P
Phuong • family_with_children • vn
6
2026-06-09 • via Nuitee
M
mark • solo_traveller • nz
6
2026-06-03 • via Nuitee
W
Warwick • solo_traveller • au
8
Pros:

Close to airport

Cons:

Flashing hotel sign outside of room

2026-06-02 • via Nuitee
J
Juris • couple • lv
3
Pros:

brokastu nav

Cons:

numura iekārtojums

2026-06-01 • via Nuitee
J
Jessica • couple • gb
1
Book somewhere else
Cons:

I wouldn’t recommend booking here. We were half way to Vietnam on a layover in China when I suddenly got a message saying our booking was cancelled because they overbooked. We had to scramble to rebook something the day we landed which cause unnecessary stress to the trip.

2026-05-28 • via Nuitee
K
Khiet • extended_group • vn
10
2026-05-25 • via Nuitee
X
Xuân Thi • solo_traveller • vn
1
2026-05-23 • via Nuitee
H
Henry • extended_group • nz
10
2026-05-21 • via Nuitee
M
michael • solo_traveller • us
10
Pros:

Air conditioner

Cons:

Area surrounding

2026-05-11 • via Nuitee
G
Giovanni Kusumadewa • solo_traveller • jp
10
Pros:

Very good smell, spacious

2026-05-10 • via Nuitee
A
Acarkol • solo_traveller • au
8
Friendly
Pros:

Staff were friendly and helpful

Cons:

Mattress was hard as a rock

2026-05-06 • via Nuitee
J
julien • solo_traveller • fr
9
2026-04-16 • via Nuitee
A
Anton • couple • ru
7
2026-04-16 • via Nuitee
P
Piotr • solo_traveller • pl
7
2026-04-12 • via Nuitee