YoKo Airport Saigon Hotel

Hotels
7.2 (248 reviews)
43-45 Yên Thế, Phường 2, Quận Tân Bình, Thành phố Hồ Chí Minh , Ho Chi Minh City , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to airport / central location
Friendly/helpful staff (in some cases)
Air conditioning available
Pleasant smell / some rooms spacious
Cons:
Very hard mattress / uncomfortable beds
Repeated pre-check-in payment demands and overbooking/cancellations
Rooms smaller than photos; some with no windows; cramped bathrooms
Limited electrical outlets and weak shower/maintenance issues (rust, flashing sign)
No/limited breakfast reported

Categories

Cleanliness
8
Mixed but generally acceptable: guests noted a very good smell and the room being spacious in some cases, though there were reports of rust on bathroom metal doors.
Service
6.8
Mixed to negative: some staff described as friendly and helpful, but multiple reports of repeated pre-check-in payment demands, cancellation/overbooking issues and poor customer handling lowered this score.
Location
9.5
Consistently positive: several guests cited proximity to the airport and central location as a strong point.
Room Quality
5.2
Negative: many guests reported extremely hard mattresses, rooms smaller than photos, tiny/cramped bathrooms, some rooms with no windows and general mismatch with expectations.
Amenities
7
Mixed: air conditioning present and basic amenities exist, but guests report very few electrical outlets (no bathroom outlet), weak shower pressure/drainage and some maintenance issues (rust, flashing sign).
Value for Money
6.2
Below average: complaints about overbooking/cancellations, payment handling and worn bedding/textiles led guests to feel the hotel did not always represent good value.
Food and Beverage
7
Limited information but some guests noted absence of breakfast; no strong positives reported, so scored near average with slight caution.
Overall Experience
7.9
Mixed overall: convenient location, some friendly staff and acceptable cleanliness in places, but problems with hard beds, small/no-window rooms, payment/booking issues and occasional maintenance concerns tempered the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:57

Property Description

Convenient Location:
Located in the heart of Tan Binh district, YoKo Airport Saigon Hotel offers easy access to popular attractions such as Tan Dinh Market and War Remnants Museum.

Modern Amenities:
Enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and 24-hour room service. Relax in the shared lounge or take advantage of the airport transfer service.

Scenic Views:
Some rooms at the hotel offer stunning city views, providing a picturesque backdrop for your stay. Unwind in comfort with plush bedding and essential amenities provided.

To experience the perfect blend of convenience and comfort, book your stay at YoKo Airport Saigon Hotel today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 248 reviews
Cleanliness: 8
Service: 6.8
Location: 9.5
Room Quality: 5.2
Amenities: 7
Value for Money: 6.2
Food and Beverage: 7
Overall Experience: 7.9
L
Lara • couple • de
4
Cons:

Das Bett war hart wie Stein

2026-07-23 • via Nuitee
O
Olga • family_with_children • us
5
2026-07-18 • via Nuitee
A
Au Van Thinh • solo_traveller • vn
8
2026-07-08 • via Nuitee
H
Hanna • solo_traveller • be
5
Disappointment
Cons:

The beds are extremely hard. The most uncomfortable ones in our 2 weeks in Vietnam. The room was nothing like the photos. The paint should be refreshed. The metal doors to the bathroom were full of rust.

2026-07-04 • via Nuitee
V
Van • family_with_children • vn
1
Poor facilities, unacceptable customer service with repeated payment harassment pre-check in.
Pros:

None

Cons:

I stayed at this hotel for one night and was very disappointed. The Superior Twin Room I booked appeared smaller than the pictures on the web; it was uncomfortable. The beds are very hard, making it difficult for my kids to get a good night's sleep. The bathroom was tiny-the distance between the toilet seat and the shower is only about 30cm, making it very cramped. The shower water pressure as also very weak and drained slowly.
The room has two double beds but only two electrical outlets, which were barely enough for charging 4 phones and not sufficient for other devices such as Ipads. There is none mirror in the room and there is no electrical outlet in the bathroom for using a hair dryer.
The biggest issue was the hotel's customer service. Before I even checked in, staff repeatedly texted me demanding payment and threatening to cancel my reservation if I did not pay immediately. This was despite the fact that my booking.com reservation clearly stated that payment would be made upon check-in. I had already informed the total that I would arrive between 4:00pm - 6:00pm, yet the staff continued to texted me multiple times, which felt like harassment.
Overall, the room was uncomfortable, poorly designed, and the pre-arrival customer service was unacceptable. I would not stay at this hotel again and cannot recommend this hotel.

2026-06-18 • via Nuitee
J
Jill Bayno • solo_traveller • sa
5
Beds not comfy
Cons:

Beds are sturdy; the cleaner came to clean our room even with us present inside (like what?)

2026-06-13 • via Nuitee
P
Phuong • family_with_children • vn
6
2026-06-09 • via Nuitee
M
mark • solo_traveller • nz
6
2026-06-03 • via Nuitee
W
Warwick • solo_traveller • au
8
Pros:

Close to airport

Cons:

Flashing hotel sign outside of room

2026-06-02 • via Nuitee
J
Juris • couple • lv
3
Pros:

brokastu nav

Cons:

numura iekārtojums

2026-06-01 • via Nuitee
J
Jessica • couple • gb
1
Book somewhere else
Cons:

I wouldn’t recommend booking here. We were half way to Vietnam on a layover in China when I suddenly got a message saying our booking was cancelled because they overbooked. We had to scramble to rebook something the day we landed which cause unnecessary stress to the trip.

2026-05-28 • via Nuitee
K
Khiet • extended_group • vn
10
2026-05-25 • via Nuitee
X
Xuân Thi • solo_traveller • vn
1
2026-05-23 • via Nuitee
H
Henry • extended_group • nz
10
2026-05-21 • via Nuitee
M
michael • solo_traveller • us
10
Pros:

Air conditioner

Cons:

Area surrounding

2026-05-11 • via Nuitee
G
Giovanni Kusumadewa • solo_traveller • jp
10
Pros:

Very good smell, spacious

2026-05-10 • via Nuitee
A
Acarkol • solo_traveller • au
8
Friendly
Pros:

Staff were friendly and helpful

Cons:

Mattress was hard as a rock

2026-05-06 • via Nuitee
J
julien • solo_traveller • fr
9
2026-04-16 • via Nuitee
A
Anton • couple • ru
7
2026-04-16 • via Nuitee
P
Piotr • solo_traveller • pl
7
2026-04-12 • via Nuitee