ALAJUELA CITY Hotel & Guest House

Hotels
8.5 (905 reviews)
Avenida 3 , Alajuela City , cr

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited value for money

Categories

Cleanliness
7.96
Some negative remarks about cleanliness were noted, particularly regarding the sheets.
Service
9.43
Guests frequently mentioned friendly and helpful staff, contributing positively to their experience.
Location
9.47
The hotel is well located, close to the airport and local amenities.
Room Quality
8.42
Rooms were described as spacious and comfortable, with some issues noted about noise.
Amenities
8.45
Basic amenities were offered, but there were comments about limited facilities.
Value for Money
7.41
High prices were mentioned relative to the offerings, impacting perceived value.
Food and Beverage
7.96
There were mixed feelings about breakfast quality, with some dissatisfaction expressed.
Overall Experience
8.93
Despite some drawbacks, overall experiences were mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:28

Property Description

Convenient Location
Located in Alajuela City, ALAJUELA CITY Hotel & Guest House is a stone's throw away from Alejandro Morera Soto Stadium, City Mall Alajuela, and Zoo Ave. With Juan Santamaría International Airport just 3 km away, our hotel offers easy access to major attractions and transportation hubs.

Comfortable Accommodation
Our hotel features cozy rooms with amenities like a wardrobe, ensuring a comfortable stay for our guests. Family rooms are also available, perfect for those traveling with loved ones.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk, tour desk assistance, and free WiFi throughout the property. Indulge in a delicious breakfast each morning to kickstart your day at ALAJUELA CITY Hotel & Guest House.

Book your stay now at ALAJUELA CITY Hotel & Guest House for a memorable and convenient experience in Alajuela City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children 5 years old stay for free when using an existing bed.
    People 5 years old and over stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 905 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
P
Paula • couple • ch
8
2026-05-17 • via Nuitee
F
Frank • solo_traveller • de
8
Gutes Hotel für erste oder letzte Nacht
Pros:

Kurze Entfernung zum Flughafen

2026-05-16 • via Nuitee
E
Emily • solo_traveller • il
1
2026-05-06 • via Nuitee
B
Batia • solo_traveller • il
5
Pros:

Ths staff

Cons:

Poor room, no coffee to buy, no cold drinks, very small room, we were 3 people, we couldnt open 3 suitcase together.
Bathroom is so small and old

2026-05-05 • via Nuitee
O
Olga_Hus • solo_traveller • es
8
2026-05-05 • via Nuitee
J
Jiashu • solo_traveller • ca
3
2026-05-05 • via Nuitee
A
Andrea • solo_traveller • us
9
Restful, seamless, great value for the price.
Pros:

This property is conveniently located a short taxi ride $6-7 USD from SJO airport and had staff available to check us in even after our late night flight arrival. The room was perfect for a good night’s rest after a long day of travel. It was comfortable, clean, quiet and an excellent value with delicious breakfast included in the quaint courtyard.

Cons:

I would recommend booking a room with air conditioning, if available. We did this but I imagine it would have been much less comfortable without air conditioning.

2026-05-02 • via Nuitee
C
Caspar • solo_traveller • se
7
2026-04-30 • via Nuitee
L
Luis • solo_traveller • es
9
Pros:

Personal, ubicación y desayuno

Cons:

No A/C en habitación

2026-04-18 • via Nuitee
M
Muriel • solo_traveller • de
9
Gute Unterkunft für die erste und letzte Nacht der Reise
Pros:

Freundliche Mitarbeiter, die einem gut weiterhelfen. Konnten unser Gepäck dort lassen, während wir in Tortuguero waren. Das Frühstück war auch wirklich gut und die Gemeinschaftstoilette sauber. Die Lage ist super.

Cons:

War alles super insgesamt. Auf dem Bett waren vereinzelt Haare, die denke ich beim Beziehen draufgekommen sind. Das war für uns kein Problem. Das Zimmer ist nicht super groß, aber es gibt viele Ablageflächen und Haken, sodass man mit dem Platz gut zurecht kommt.

2026-04-16 • via Nuitee
I
Irina • couple • us
3
Pros:

the history of the building and it's location

Cons:

we had to pay extra for parking car in their backyard that was very small. We didn't know that we had to pay around $10 for this parking per night.

Small water fountain next to the room was very noisy.

Room had only one key for two people.

2026-04-13 • via Nuitee
E
Elisabeth • solo_traveller • us
6
2026-04-12 • via Nuitee
A
Amie • solo_traveller • gb
10
It’s perfect for a pre-flight overnight!
Pros:

Perfect location for overnight before a flight, clean comfortable room, exceptional staff and a delicious breakfast.

2026-04-05 • via Nuitee
L
Linn Xi • solo_traveller • no
7
2026-04-02 • via Nuitee
A
Adrienne • couple • us
10
Great stopover going to and from the airport!
Pros:

Convenient location. Wonderful helpful friendly staff.

Cons:

All was good!

2026-03-31 • via Nuitee
E
Edgar Alexander • couple • gt
7
Pros:

Bonito lugar, un buen desayuno

Cons:

No tienen parqueo en las instalaciones como lo anuncian

2026-03-27 • via Nuitee
D
Daniel • couple • de
8
gutes Holte für die ersten Tage in Costa Rica
Pros:

Das Hotel liegt im Zentrum von Alajuela. In der Umgebung gibt es alles was man braucht, Geschäfte, Restaurants, Bars usw. Das Personal ist sehr nett und hilfsbereit. Das Frühstück ist landestypisch einfach aber sehr lecker.

Cons:

die Zimmer sind ziemlich klein, keine Parkplätze am Hotel

2026-03-26 • via Nuitee
G
Guy • solo_traveller • gb
9
2026-03-24 • via Nuitee
M
maxwell • couple • us
7
A good location before flying home.
2026-03-23 • via Nuitee
S
stephanie • extended_group • fr
1
Evitez hotel plus que moyen et tres cher aucun interet
Pros:

Rien

Cons:

Soit disant chambre superieur non
Les wc fuyait en permanence il a fallait fermer le robinet
Ce n’etait pas un lit king size
quand on a ete au petit dejeuner on nous a dit qu’il y avait un groupe et que l’on ne pouvait pas prendre le petit dejeuner
J’hallucine
Le prix pour une chambre 165€ + parking payant
Bref NO COMMENT

2026-03-21 • via Nuitee