ALAJUELA CITY Hotel & Guest House

Hotels
8.5 (917 reviews)
Avenida 3 , Alajuela City , cr
+506 2441 0525

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited value for money

Categories

Cleanliness
7.96
Some negative remarks about cleanliness were noted, particularly regarding the sheets.
Service
9.43
Guests frequently mentioned friendly and helpful staff, contributing positively to their experience.
Location
9.47
The hotel is well located, close to the airport and local amenities.
Room Quality
8.42
Rooms were described as spacious and comfortable, with some issues noted about noise.
Amenities
8.45
Basic amenities were offered, but there were comments about limited facilities.
Value for Money
7.41
High prices were mentioned relative to the offerings, impacting perceived value.
Food and Beverage
7.96
There were mixed feelings about breakfast quality, with some dissatisfaction expressed.
Overall Experience
8.93
Despite some drawbacks, overall experiences were mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:28

Property Description

Convenient Location
Located in Alajuela City, ALAJUELA CITY Hotel & Guest House is a stone's throw away from Alejandro Morera Soto Stadium, City Mall Alajuela, and Zoo Ave. With Juan Santamaría International Airport just 3 km away, our hotel offers easy access to major attractions and transportation hubs.

Comfortable Accommodation
Our hotel features cozy rooms with amenities like a wardrobe, ensuring a comfortable stay for our guests. Family rooms are also available, perfect for those traveling with loved ones.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk, tour desk assistance, and free WiFi throughout the property. Indulge in a delicious breakfast each morning to kickstart your day at ALAJUELA CITY Hotel & Guest House.

Book your stay now at ALAJUELA CITY Hotel & Guest House for a memorable and convenient experience in Alajuela City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Location

Guest Reviews

8.5
Based on 917 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
K
Kevin • family_with_children • ca
8
2026-08-08 • via Nuitee
R
Rosanapb • extended_group • ar
7
m bueno
Pros:

la ambientación, hermoso hotel

Cons:

yo entendí q las 2 habitaciones tenían baño compartido entre sí, pero era externo y obviamente nos cobraron buena diferencia

2026-08-08 • via Nuitee
P
Patries • family_with_children • nl
8
Fijn verblijf in leuk hotel.
Pros:

Schoon en vriendelijk personeel. Lekker (klein) ontbijtje.

Cons:

De omgeving is prima voor een korte wandeling maar verder weinig te doen.

2026-08-02 • via Nuitee
N
Nicole • solo_traveller • nl
8
2026-07-25 • via Nuitee
J
João • solo_traveller • gb
4
Pros:

Breakfast and staff

Cons:

It was not clean and the beds were so dirty

2026-07-24 • via Nuitee
J
Jose Alejandro • extended_group • cr
9
Practico
Pros:

La arquitectura del hotel tiene muuucho encanto
El personal de recepción fueron muy amables

Cons:

Todo estuvo bien gracias

2026-07-22 • via Nuitee
H
Heather Marie • extended_group • cr
10
Pros:

breakfast was delicious and location perfect

Cons:

I liked everything

2026-06-29 • via Nuitee
B
Brody • solo_traveller • us
10
2026-06-29 • via Nuitee
D
Dorota • solo_traveller • be
8
2026-06-28 • via Nuitee
M
Michelle • couple • nl
8
Fijne plek voor na een lange vlucht!
Pros:

Gastvrij ontvangst, heerlijke bedden en een lekker ontbijt!

2026-05-29 • via Nuitee
A
Alexandra • solo_traveller • cr
9
2026-05-27 • via Nuitee
P
Paula • couple • ch
8
2026-05-17 • via Nuitee
F
Frank • solo_traveller • de
8
Gutes Hotel für erste oder letzte Nacht
Pros:

Kurze Entfernung zum Flughafen

2026-05-16 • via Nuitee
E
Emily • solo_traveller • il
1
2026-05-06 • via Nuitee
J
Jiashu • solo_traveller • ca
3
2026-05-05 • via Nuitee
B
Batia • solo_traveller • il
5
Pros:

Ths staff

Cons:

Poor room, no coffee to buy, no cold drinks, very small room, we were 3 people, we couldnt open 3 suitcase together.
Bathroom is so small and old

2026-05-05 • via Nuitee
O
Olga_Hus • solo_traveller • es
8
2026-05-05 • via Nuitee
A
Andrea • solo_traveller • us
9
Restful, seamless, great value for the price.
Pros:

This property is conveniently located a short taxi ride $6-7 USD from SJO airport and had staff available to check us in even after our late night flight arrival. The room was perfect for a good night’s rest after a long day of travel. It was comfortable, clean, quiet and an excellent value with delicious breakfast included in the quaint courtyard.

Cons:

I would recommend booking a room with air conditioning, if available. We did this but I imagine it would have been much less comfortable without air conditioning.

2026-05-02 • via Nuitee
C
Caspar • solo_traveller • se
7
2026-04-30 • via Nuitee
L
Luis • solo_traveller • es
9
Pros:

Personal, ubicación y desayuno

Cons:

No A/C en habitación

2026-04-18 • via Nuitee