ALAJUELA CITY Hotel & Guest House

Hotels
8.5 (921 reviews)
Avenida 3 , Alajuela City , CR
+506 2441 0525

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited value for money

Categories

Cleanliness
7.96
Some negative remarks about cleanliness were noted, particularly regarding the sheets.
Service
9.43
Guests frequently mentioned friendly and helpful staff, contributing positively to their experience.
Location
9.47
The hotel is well located, close to the airport and local amenities.
Room Quality
8.42
Rooms were described as spacious and comfortable, with some issues noted about noise.
Amenities
8.45
Basic amenities were offered, but there were comments about limited facilities.
Value for Money
7.41
High prices were mentioned relative to the offerings, impacting perceived value.
Food and Beverage
7.96
There were mixed feelings about breakfast quality, with some dissatisfaction expressed.
Overall Experience
8.93
Despite some drawbacks, overall experiences were mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:28

Property Description

Convenient Location
Located in Alajuela City, ALAJUELA CITY Hotel & Guest House is a stone's throw away from Alejandro Morera Soto Stadium, City Mall Alajuela, and Zoo Ave. With Juan Santamaría International Airport just 3 km away, our hotel offers easy access to major attractions and transportation hubs.

Comfortable Accommodation
Our hotel features cozy rooms with amenities like a wardrobe, ensuring a comfortable stay for our guests. Family rooms are also available, perfect for those traveling with loved ones.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk, tour desk assistance, and free WiFi throughout the property. Indulge in a delicious breakfast each morning to kickstart your day at ALAJUELA CITY Hotel & Guest House.

Book your stay now at ALAJUELA CITY Hotel & Guest House for a memorable and convenient experience in Alajuela City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Location

Guest Reviews

8.5
Based on 921 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 8.93
J
Jonas • solo_traveller • de
10
2026-09-18 • via Nuitee
K
Kendall • family_with_children • cr
10
El lugar perfecto para hospedarse en Alajuela.
Pros:

No hay palabras , el lugar perfecto para hospedarse en Alajuela.

Cons:

No hay queja alguna.

2026-09-07 • via Nuitee
E
Eddy • family_with_children • fr
6
2026-09-07 • via Nuitee
J
Jelisaveta • couple • de
10
Pros:

Wir wurden sehr freundlich begrüßt, trotz recht später Anreise. Wir bekamen alle nötigen Informationen (WLAN, Frühstück, etc.) und auch Tipps, wo wir abends noch einen Supermarkt für Snacks/Getränke finden konnten.
Besonders klasse war das Frühstück, welches frisch zubereitet wird … mhh das Bananenbrot 😍
Es sagt viel, wenn da Einheimische zum Frühstück kommen :)

2026-09-03 • via Nuitee
D
Davidson • solo_traveller • us
8
Convenient spot to break a journey
Pros:

Perfect spot for a quick overnight stay between landing at SJO airport and travelling further into the country. Great location, excellent price, clean and comfortable room, friendly and helpful staff.

Cons:

The bathrooms were a little basic, but functional and clean.

2026-09-02 • via Nuitee
A
Anna • couple • de
10
2026-09-01 • via Nuitee
R
Robert • solo_traveller • us
10
The hotel was great, but the staff was even better!!
Pros:

Breakfast was very good .... in a relaxing setting. And I liked the sound of fountains everywhere.

2026-08-31 • via Nuitee
T
Tamar • solo_traveller • il
6
Cons:

חדרים קטנים, אין מקום לפתוח שתי מזוודות. הגענו והבנו שזה חדר עם מקלחות משותפות וזה לא היה ברור מהמידע בבוקינג

2026-08-27 • via Nuitee
T
Tania • couple • es
8
Buen alojamiento
Pros:

Alojamiento tranquilo cerca del aeropuerto, fue nuestro punto de partida para empezar nuestro viaje por Costa Rica. Personal muy amable, habitaciones limpias y desayuno rico.

Cons:

Fijaros porque algunas habitaciones tienen baño compartido

2026-08-25 • via Nuitee
C
Cecilia • solo_traveller • it
10
2026-08-23 • via Nuitee
J
Judas • couple • mx
10
2026-08-16 • via Nuitee
E
Elizabeth • solo_traveller • cr
10
Comfortable place to stay in Alajuela. It’s perfect!
Pros:

I always know I am in good hands at this hotel. It’s like being at home.

2026-08-10 • via Nuitee
R
Rosanapb • extended_group • ar
7
m bueno
Pros:

la ambientación, hermoso hotel

Cons:

yo entendí q las 2 habitaciones tenían baño compartido entre sí, pero era externo y obviamente nos cobraron buena diferencia

2026-08-08 • via Nuitee
K
Kevin • family_with_children • ca
8
2026-08-08 • via Nuitee
P
Patries • family_with_children • nl
8
Fijn verblijf in leuk hotel.
Pros:

Schoon en vriendelijk personeel. Lekker (klein) ontbijtje.

Cons:

De omgeving is prima voor een korte wandeling maar verder weinig te doen.

2026-08-02 • via Nuitee
N
Nicole • solo_traveller • nl
8
2026-07-25 • via Nuitee
J
João • solo_traveller • gb
4
Pros:

Breakfast and staff

Cons:

It was not clean and the beds were so dirty

2026-07-24 • via Nuitee
J
Jose Alejandro • extended_group • cr
9
Practico
Pros:

La arquitectura del hotel tiene muuucho encanto
El personal de recepción fueron muy amables

Cons:

Todo estuvo bien gracias

2026-07-22 • via Nuitee
B
Brody • solo_traveller • us
10
2026-06-29 • via Nuitee
H
Heather Marie • extended_group • cr
10
Pros:

breakfast was delicious and location perfect

Cons:

I liked everything

2026-06-29 • via Nuitee