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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Terrace
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Family rooms
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Garden
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Massage services
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Spa/wellness center
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Outdoor pool
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Daily housekeeping
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Outdoor pool - seasonal
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Snack bar
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Pool bar
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Salt-water pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Amenities
Natalie's Hotel in Skála Kefalonias offers a range of luxurious amenities including a seasonal outdoor swimming pool, a garden, and a shared lounge and bar. Guests can unwind by the pool or enjoy a refreshing drink at the bar while surrounded by the beautiful scenery.
Comfortable Rooms with Stunning Views
The air-conditioned rooms at Natalie's Hotel are elegantly designed and equipped with modern comforts such as a flat-screen TV, a safety deposit box, and a private bathroom. Some units even offer breathtaking sea views from a private balcony, providing guests with a truly relaxing and picturesque stay.
Convenient Location
Ideally situated near Skala Beach and Spithi Beach, Natalie's Hotel offers easy access to the pristine shores of Kefalonia. With a concierge service, free WiFi, and proximity to Kefalonia Airport, guests can enjoy a seamless and memorable vacation experience at this charming hotel.
Experience luxury, comfort, and convenience at Natalie's Hotel. Book your stay now for an unforgettable getaway in Skála Kefalonias.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for € 20 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The hotel was clean. Location good. Friendly staff.
Lack of storage facilities, despite the actual accommodation being quite substantial.
The staff was very friendly with lots of great recommendations! The location is also perfect: close enough to walk to everything but far enough to be quiet at night.
The only downside (which is very minor) was the shower came with a soap dispenser but no obvious shampoo or conditioner. We easily grabbed a small bottle from the local market though.
Very clean . Good air conditioning. Towels changed regularly. Great staff
The property is situated at the top end of the town and walking up the hill on very hot days was very tiring
Lovely pool
Bathroom needs updating
Location,staff and cleanliness
I love the property
Maria made the stay, she welcomed use with a massive smile and was just lovely, room was clean and comfy and the pool area was just great, all you need for a Greek stop over.
Nothing to say
Location,Staff, pool area
Bar had no beer for 2 days, had no gin and did not have food at pool bar.
Quiet, clean, and the pool was great! Staff were so helpful and kind, and it was a very relaxing stay.
Staff are amazing, fresh towels every day, cleaned every day
Beautiful pool/bar area, would highly recommend
Shower cubicle, only has curtain
All the workers (and owner!) were extremely nice and made us feel really welcomed, it was an absolutely lovely hotel!
Nothing to complain about!
Small friendly hotel in an ideal location. Clean pool and sunbeds always available. pool towels were also provided
Plus points:
Price. Pool. Location.
Immediate offer of a refund when it was discovered that 'The System', had wrongly accepted the booking, I would therefore have to move during the stay.
The very prompt response from Booking.com to address the issue when the refund had been received. Plus, the very kind offer of up to EUR 60 should any new accommodation be more expensive (same dates/length).
Minus points:
The first thing that was said to me by a overly surly receptionist was; "We sent you a email, so were expecting a call from you!" From then, it went downhill really fast.
I explained to the unsmiling receptionist, I had only just obtained internet access (esim), so retrieving emails had only recently been possible, which is why they had received no response.
The unfriendly Receptionist, then explains that due to the 'System', making a mistake, the booking should not have been accepted, to which I responded; "That's disappointing."
After disagreeing further over who was actually responsible for the error, the brusque Receptionist suggested that I speak directly to the Manager, which I then did.
Consequently, when I cordially pointed out to the Manager that to a paying customer (me), Natalie's was 'The System', therefore Natalie's needed to accept ownership of the Failure of Service here, I received strong push-back from said Manager, who thought that simply by increasing her volume level, and talking over me, all would be settled.
Whilst the repeated offer of a full refund was appreciated, I honestly felt it was partially offered in order for me to simply go away, and stop being such a nuisance. Please bear in mind, it was 19:15 on a Sunday evening, with few options available to a lone traveller, bar prehaps the beach for the night.
I finished the conversation with the Manager, and stated that her attitude was wholly unacceptable, so do please issue the refund and I'll move on accordingly.
The young receptionist actually appeared a mite surprised by this, and softly, if not kindly asked if I would like any help with finding alternative accommodation?
I said..."No, thank you. I'll take it from here." I then left, but 15 minutes after walking through the front door.
To where? I had absolutely no idea.
A amazing hotel , well situated , pool area was clean and well staffed
Hote staff were absolutely 💯 % amazing
Room was clean well equipped, maybe a toaster
But thats being picky 🙄 overall a very good experience
Only downfall was the situation of our room
Up a very steep marble staircase this isn't pratical for suitcases and for us , and we sre relatively quite fit 60+ , going forward if to book again we wouldn't want this room even at a reduced rate
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