Ton Aoi Grand Hotel

Hotels
Independent
9.2 (12 reviews)
12/12 Klongtoey Pattana 1 Road, Hat Yai, 90110 , Hat Yai , TH

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Elevator
Conference space
Breakfast available (surcharge)
Free self parking
See all facilities

Review Highlights

Pros:
Lovely pool
Comfortable beds
Quiet, central location within walking distance of shops/restaurants
Outstanding value
Clean, comfortable rooms
Great function-room facilities
Cons:
No iron or ironing board in the room

Categories

Cleanliness
9.1
Rooms described as clean in the review, indicating good housekeeping.
Service
9.2
Standard quality for this hotel tier
Location
9.1
Quiet area yet not far from the city centre; walking distance to coffee shops and restaurants.
Room Quality
9.4
Comfortable beds; rooms described as decent-sized, cool, quiet and comfortable.
Amenities
8.6
Lovely pool and strong function-room facilities, but missing an in-room iron/ironing board.
Value for Money
9.6
Described explicitly as outstanding value.
Food and Beverage
9.2
Standard quality for this hotel tier
Overall Experience
9.4
Headlines like 'Marvelous' and largely positive comments indicate a very positive overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 00:10

Property Description

Impressive Views and Amenities
Enjoy breathtaking views from the terrace and garden while staying connected with complimentary Wi-Fi. Indulge in delicious international cuisine at Chan-aoi Restaurant, complete with a bar/lounge, or opt for cozy room service. Additionally, start your day with an English breakfast and benefit from services like dry cleaning, a 24-hour front desk, and luggage storage.

Event Spaces and Convenient Location
Plan your event effortlessly with 1076 square feet of versatile space and six meeting rooms. The hotel also offers a roundtrip airport shuttle and free parking. Located centrally in Hat Yai, you are just minutes away from key attractions like Big C Department Store and Bangkok Hospital Hat Yai.

Comfortable Rooms and Modern Facilities
Unwind in one of the 80 air-conditioned rooms with private balconies, flat-screen TVs, and essential amenities. The private bathrooms are stocked with complimentary toiletries and plush slippers, ensuring a relaxing stay. Perfectly situated for exploring Hat Yai, Ton Aoi Grand Hotel awaits your reservation.

Important information:

  • 24-hour pool access
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

9.2
Based on 12 reviews
Cleanliness: 9.1
Service: 9.2
Location: 9.1
Room Quality: 9.4
Amenities: 8.6
Value for Money: 9.6
Food and Beverage: 9.2
Overall Experience: 9.4
S
Shirly98 solo_traveller my
9
2026-05-14 via Nuitee
M
mohd family_with_children my
9
2026-04-29 via Nuitee
O
oliver solo_traveller ua
8
2026-04-23 via Nuitee
S
Ström couple se
8
2026-04-17 via Nuitee
K
Krister Ström couple se
8
2026-04-14 via Nuitee
L
Leanne couple au
8
Marvelous. Loved the pool. Comfortable beds
Pros:

Hotel was great. Pool was lovely. Quiet area not far from city centre, coffee shops, restaurants and conveniences stores a short walk away.

2026-04-03 via Nuitee
R
Rohan family_with_children au
9
Pros:

Outstanding value. Decent sized room that was cool, clean, quiet and comfortable. Amazing function room facilities.

Cons:

No iron or ironing board in the room.

2026-03-17 via Nuitee
M
May family_with_children my
8
2026-03-15 via Nuitee
N
Noor Hasliza family_with_children my
10
2025-12-27 via Nuitee
R
Renee Azuani family_with_children my
9
The hotel quite nice but the location is not strategic
Pros:

Room was very spacious with complete amenities

Cons:

I booked 4 rooms altogether but 1 of the room had a very strong smell of massage oil which really bother me thru the night. The aircond in my room doesn't works as well. The management agreed to change us to another room the next day. The lady staff at the reception scolded me when she ask me where did I put my luggage when I told her that I put it in room xxx without investigating. I booked 4 rooms & it is my right to used any of the room as my luggage storage as my other family members is there. The room came with breakfast but it doesn't cater for Muslim. The rate should not include with breakfast if the hotel really cannot cater for it. It's like a scam as we need to pay for something that we couldn't enjoy. Location is not strategic as it's too difficult to get the grab. We got scam by the reception who help us to call for a tuktuk to the nearby eatery for 250baht but later we found out that the fare is 2x than the normal rate.

2025-10-24 via Nuitee
Y
Yvonne solo_traveller au
8
Enjoyable
2025-09-03 via Nuitee
N
Nur Lyana family_with_children my
8
Overall is okay
Pros:

The location is the best

Cons:

The information counter a bit slow while im checking out

2025-08-18 via Nuitee
A
AzlanRR couple my
5
Just OK but need to imporove
Pros:

large parking lot, walking distance to big c and 7 eleven. great enviroment, fast and easy check in and check out. easy access and not far from city centre

Cons:

during my stay there's a night time when light's weren't turn on at hallway from lift to our room. it's a dark and a bit scarry for my kids.the aircond at that hallway also seems not turn on and also have not a good smeels. i dont know if its a common issue at Hatyai or its only at hotel. most hotel in Hatyai have water pressure issue from shower. this issue need a fix coz most of the guest need a good shower after strolling around the city. for breakfast not sure breakfast halal or not but have other option for breakfast outside the hotel

2025-08-05 via Nuitee
D
Diane family_with_children au
8
2025-07-28 via Nuitee
D
Dannie Wai family_with_children ca
10
Pros:

房间乾净清洁

2025-07-04 via Nuitee
C
Chiara family with young children th
6
A fairly priced basic stay
Pros:

The room was spacious and the bathroom functional. It was quiet at night and the bed was comfortable to sleep. The wifi connection is good. There are a few food stalls and a convenience store just down the road.

Cons:

The location requires to take a tuk tuk or a car to head downtown. The swimming pool looks like a small decorative pool. In general the hotel areas look a lot better in the pictures than in reality. Breakfast offer in the morning was basic and not impressive.

2025-06-29 via Nuitee
H
Hon young couple my
8
Very good
2025-06-26 via Nuitee
M
Muhamed with friends my
6
Reasonable price
Pros:

The room is spacious

Cons:

Staffs not friendlly, room aircond took like 2 hours to cold temp, access card given only 1

2025-06-21 via Nuitee
I
Iffah family with young children my
9
Superb
Pros:

Away from busy city centre. Triple room can fitted 3 adult 2 kids if add extra bed.

Cons:

Little bit dirty,bathroom mouldy

2025-06-12 via Nuitee
N
Norazira family with young children my
5
Passable
2025-06-09 via Nuitee