Hôtel La Réserve

Hotels
8.3 (1505 reviews)
2 Avenue du 19 Novembre , Gérardmer , fr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Great location
Good value for money
Cons:
Breakfast offerings could be improved
Some issues with room reservations
Bar closes early

Categories

Cleanliness
8.41
Clean, large bedroom and bathroom; specific mention of cleanliness in several reviews.
Service
8.58
Personnel described as very friendly, welcoming, and attentive in multiple reviews.
Location
8.72
Proximity to the lake and city center highlighted positively in several reviews.
Room Quality
8.07
Rooms noted to be spacious and comfortable; some issues with views and specific amenities.
Amenities
8.2
General amenities discussed; noted issues with breakfast offerings and bar hours.
Value for Money
8.26
Generally good value for the quality provided, particularly mentioned in relation to location.
Food and Beverage
7.91
Breakfast received mixed reviews; improvements suggested but some items praised.
Overall Experience
8.28
Overall positive sentiment with a few specific complaints balanced by positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:00

Property Description

Stunning Location and Views
Perched on the heights of the Massif des Vosges, our hotel offers breathtaking views of Lake Gérardmer. Enjoy the convenience of a short shuttle ride to the ski slopes and a quick drive to the city center.

Elegant Rooms with Modern Amenities
Indulge in our contemporary guest rooms featuring free Wi-Fi, LCD TVs, and chic decor. Select rooms boast balconies with picturesque views of the lake or mountains, providing the perfect backdrop for your stay.

Convenient Facilities and Nearby Attractions
Start your day with a delicious buffet breakfast and take advantage of our fitness room and laundry service. With the Joa de Gérardmer Casino nearby and the Mauselaine ski resort just a short drive away, there is something for everyone. Secure your spot now and experience the charm of Hôtel La Réserve.

Important information:

The lounge bar is open every day from 8 am to 9 pm . except Sundays from 8 am to 8 pm

Please note this property can not honor dogs.

Please note that we have rooms with carpet or parquet floors. Please contact us for your preference, subject to availability.

Our establishment is a charming hotel dedicated to peaceful, relaxing, and intimate stays.
We prioritize an atmosphere of tranquility, well-being, and relaxation, especially appreciated for couples, adult travelers, or business trips.

Please note that the hotel does not have specific facilities for young children, such as cribs, high chairs, play areas, or safety equipment.
The ambiance of the hotel is geared towards calm and relaxation, which may not be suitable for stays with very young children.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1505 reviews
Cleanliness: 8.41
Service: 8.58
Location: 8.72
Room Quality: 8.07
Amenities: 8.2
Value for Money: 8.26
Food and Beverage: 7.91
Overall Experience: 8.28
D
Didier couple be
6
Peu franchement mieux faire
Pros:

Un emplacement central prêt du lac

Cons:

Pas d air conditionné.
Pas de parking.
Sur un rond point très bruyant
Hôtel et centre spa en rénovation. Spa fermé
Déjeuner à 17 €… à 9h00 plus d’œufs pour faire une omelette ?? ?

2026-07-24 via Nuitee
D
Daniel couple de
9
2026-07-24 via Nuitee
R
Rene solo_traveller ch
8
2026-07-23 via Nuitee
J
jean michel couple fr
7
2026-07-22 via Nuitee
L
laetitia family_with_children fr
9
Pros:

L’emplacement. La déco le petit dej

Cons:

Trouver un Système pour que le soleil ne passe pas à travers les rideaux. Le matin il fait jour dans les chambres

2026-07-22 via Nuitee
H
Hodier solo_traveller fr
9
Je recommande cet hôtel
Pros:

Le personnel très agréable,la chambre spacieuse et une bonne literie

Cons:

Le manque de volets dans la chambre

2026-07-19 via Nuitee
N
Nathalie family_with_children ch
8
2026-07-18 via Nuitee
E
Estelle family_with_children fr
9
2026-07-18 via Nuitee
C
Christelle solo_traveller fr
9
Pros:

-la literie
-la taille de la douche
-le calme

2026-07-18 via Nuitee
H
Harley solo_traveller nl
10
Pleasant stay, beautiful place.
Pros:

Helpful and polite staff. Beautiful place

Cons:

Room got quite warm and opening the windows to cool down let in quite a bit of noise. No air con.

2026-07-17 via Nuitee
M
Marc couple be
9
Rien à dire, c'était parfait
2026-07-16 via Nuitee
V
Vecelin family_with_children fr
3
Pros:

L'emplacement

Cons:

pas de climatisation, pas de pression sous la douche, télévision minuscule, bruite des voitures à l'extérieur la nuit, pas de parking privé, vue sur des arbres et non sur le lac....

2026-07-15 via Nuitee
K
Kurt solo_traveller ch
10
Pros:

Reichhaltiges Frühstücks-Buffet, bequeme Betten, saubere Zimmer mit Zimmerservice, abgesperrter Bereich für Motorrad

2026-07-15 via Nuitee
R
Ralph extended_group be
8
2026-07-15 via Nuitee
L
Laura family_with_children fr
10
Reposant et douillet
Pros:

Hôtel très calme et familial avec un personnel agréable et aux petits soins. Lac à deux minutes à pieds, très accessible et commerces/restaurants très proches.

Qualité de literie irréprochable aussi ! Petit dej au top et très bon rapport qualité prix !

Je reviendrai

2026-07-15 via Nuitee
W
wernert solo_traveller fr
8
Pros:

L'accueil de la patronne 🤩
L'hôtel est vraiment bien placé
Vraiment à conseiller

2026-07-12 via Nuitee
P
Pedrocchi solo_traveller fr
10
Pros:

Hotel au top personnel et direction super sympa on reviendras avec plaisir

Cons:

Rien

2026-07-11 via Nuitee
I
ida solo_traveller fr
9
2026-07-11 via Nuitee
G
Graziella solo_traveller fr
10
Pros:

La gentillesse du personnel, la propreté des lieux et la décoration.

Cons:

La douche manque un peu de pression.

2026-07-10 via Nuitee
K
Klein solo_traveller fr
5
Pros:

Le personnel

Cons:

La chambre petite ,sommaire, équipements assez vieux ,pieds du meuble vasque cassé. Petit déjeuner moyen,buffet petit ,manque de plateau, plats vides à 9h30 ,manque de choix ,pour 17 eur c est très moyen !!!

2026-07-09 via Nuitee