Best Western Plus Santa Cecilia Pachuca

Hotels
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Best Western Plus
9.4 (322 reviews)
Viaducto Rio de las Avenidas #813 Colonia Palmitas , Pachuca de Soto , MX
+52 771 376 5555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Comfortable rooms
Good location
Cons:
Issues with food quality
TV control malfunction
Small bathroom space

Categories

Cleanliness
9.55
The hotel is reported as very clean with friendly and attentive staff.
Service
9.75
The staff was consistently described as very kind and attentive.
Location
9.35
Centrally located, convenient for accessing nearby attractions.
Room Quality
9.35
Rooms are described as comfortable, with compliments on size in most reviews.
Amenities
9.35
Included amenities generally meet expectations, slight note on bathroom accessibility.
Value for Money
9.75
Guests express satisfaction with overall value relative to services provided.
Food and Beverage
8.35
Food quality received mixed reviews, indicating room for improvement.
Overall Experience
9.75
Overall satisfaction is high with many guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:01

Property Description

Luxurious Accommodation with Top-Notch Amenities

Modern Facilities for a Relaxing Stay
Best Western Plus Santa Cecilia Pachuca boasts a fitness centre, a garden, and a shared lounge for guests to unwind. The hotel also offers a terrace, a restaurant, and a bar, ensuring a comfortable and enjoyable stay.

Convenient Services and Entertainment Options
With a 24-hour front desk, airport transfers, room service, and free WiFi, guests can expect exceptional service throughout their stay. Additionally, the hotel provides a business centre, table tennis facilities, and vending machines for snacks and drinks, catering to all your needs.

Experience the perfect blend of comfort and convenience at Best Western Plus Santa Cecilia Pachuca. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9.4
Based on 322 reviews
Cleanliness: 9.55
Service: 9.75
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.75
Food and Beverage: 8.35
Overall Experience: 9.75
A
andresdiaz1 • solo_traveller • mx
8
2026-09-15 • via Nuitee
E
Eduardo • family_with_children • mx
8
2026-09-13 • via Nuitee
O
Oscar • couple • mx
10
2026-09-09 • via Nuitee
O
Ortega • solo_traveller • mx
10
2026-09-07 • via Nuitee
E
Elisa • solo_traveller • mx
10
Recomendable
Pros:

Habitaciones muy cómodas, la comida excelente

Cons:

El agua de la alberca me pareció muy fría, deberían considerar poner calefacción

2026-09-04 • via Nuitee
V
Vidal • couple • mx
10
una estancia muy acogedora
Pros:

el desayuno estuvo rico aunque la verdad le falto variedad, parecia un bufete de comida pequeño.
las vistas me encantaron mucho!

Cons:

por la noche me encontre con mucho ruido externo

2026-09-04 • via Nuitee
J
José Luis • couple • mx
9
Placentera
Pros:

Buena ubicación, la alberca muy agradable, el desayuno muy rico

2026-09-01 • via Nuitee
R
Ramirez • solo_traveller • mx
10
Pros:

La limpieza del lugar y el trato amable

2026-08-31 • via Nuitee
M
Martinez • solo_traveller • mx
10
Pros:

E mi primera vez y estuvo excelente todo

Cons:

Todo estuvo bien

2026-08-27 • via Nuitee
O
Orr • solo_traveller • us
9
2026-08-26 • via Nuitee
F
Francisco • extended_group • mx
9
2026-08-24 • via Nuitee
M
Marcel • couple • de
7
2026-08-22 • via Nuitee
J
Juan • solo_traveller • mx
9
Pros:

Las instalaciones

Cons:

El acceso

2026-08-20 • via Nuitee
J
JUAN HORACIO MARTINEZ • family_with_children • mx
8
Pros:

La privacidad

Cons:

El mantenimiento de la alberca

2026-08-10 • via Nuitee
J
Josef • solo_traveller • de
8
2026-07-24 • via Nuitee
L
Luis Francisco • family_with_children • mx
10
Reconfortante
Pros:

La atención y las instalaciones.

Cons:

Quizá, el proceso de acceso al estacionamiento. Tocar el claxon no es algo muy cómodo para mí. Podría haber alguna otra forma.

2026-07-23 • via Nuitee
M
MARIA DEL CARMEN • solo_traveller • mx
9
2026-07-23 • via Nuitee
M
MARIA DEL CARMEN • solo_traveller • mx
9
2026-07-23 • via Nuitee
A
Angeles • solo_traveller • mx
10
Pros:

Cocina

Cons:

Todo bien

2026-07-20 • via Nuitee
I
Itzayana • solo_traveller • mx
10
Excelente hotel.
Pros:

Es la segunda vez que lo visitamos y el servicio es muy bueno, además de que las habitaciones son muy cómodas. Excelente servicio.

2026-07-20 • via Nuitee