Best Western Plus Santa Cecilia Pachuca

Hotels
Best Western Plus
9.4 (317 reviews)
Viaducto Rio de las Avenidas #813 Colonia Palmitas , Pachuca de Soto , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Comfortable rooms
Good location
Cons:
Issues with food quality
TV control malfunction
Small bathroom space

Categories

Cleanliness
9.55
The hotel is reported as very clean with friendly and attentive staff.
Service
9.75
The staff was consistently described as very kind and attentive.
Location
9.35
Centrally located, convenient for accessing nearby attractions.
Room Quality
9.35
Rooms are described as comfortable, with compliments on size in most reviews.
Amenities
9.35
Included amenities generally meet expectations, slight note on bathroom accessibility.
Value for Money
9.75
Guests express satisfaction with overall value relative to services provided.
Food and Beverage
8.35
Food quality received mixed reviews, indicating room for improvement.
Overall Experience
9.75
Overall satisfaction is high with many guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:01

Property Description

Luxurious Accommodation with Top-Notch Amenities

Modern Facilities for a Relaxing Stay
Best Western Plus Santa Cecilia Pachuca boasts a fitness centre, a garden, and a shared lounge for guests to unwind. The hotel also offers a terrace, a restaurant, and a bar, ensuring a comfortable and enjoyable stay.

Convenient Services and Entertainment Options
With a 24-hour front desk, airport transfers, room service, and free WiFi, guests can expect exceptional service throughout their stay. Additionally, the hotel provides a business centre, table tennis facilities, and vending machines for snacks and drinks, catering to all your needs.

Experience the perfect blend of comfort and convenience at Best Western Plus Santa Cecilia Pachuca. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9.4
Based on 317 reviews
Cleanliness: 9.55
Service: 9.75
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.75
Food and Beverage: 8.35
Overall Experience: 9.75
J
JUAN HORACIO MARTINEZ family_with_children mx
8
Pros:

La privacidad

Cons:

El mantenimiento de la alberca

2026-08-10 via Nuitee
J
Josef solo_traveller de
8
2026-07-24 via Nuitee
M
MARIA DEL CARMEN solo_traveller mx
9
2026-07-23 via Nuitee
M
MARIA DEL CARMEN solo_traveller mx
9
2026-07-23 via Nuitee
L
Luis Francisco family_with_children mx
10
Reconfortante
Pros:

La atención y las instalaciones.

Cons:

Quizá, el proceso de acceso al estacionamiento. Tocar el claxon no es algo muy cómodo para mí. Podría haber alguna otra forma.

2026-07-23 via Nuitee
K
Kathryn extended_group us
10
The staff was wonderful and seemed to notice and care about the small things. We will be coming back!
Pros:

It was clean and really accommodating. We were going to a wedding and the room was the perfect size for all of us to get ready.

Cons:

There was not much, if I had to choose o e thing it would be the elevators. They were small for the 4 of us to get into.

2026-07-20 via Nuitee
A
Angeles solo_traveller mx
10
Pros:

Cocina

Cons:

Todo bien

2026-07-20 via Nuitee
I
Itzayana solo_traveller mx
10
Excelente hotel.
Pros:

Es la segunda vez que lo visitamos y el servicio es muy bueno, además de que las habitaciones son muy cómodas. Excelente servicio.

2026-07-20 via Nuitee
I
Itzahyun solo_traveller mx
10
Pros:

Todo fue bueno, la comida del restaurante era muy buena, todos son demasiado amables y serviciales, nos facilitaron un servicio de tours, las instalaciones son bonitas, y tiene una pequeña tienda dentro del hotel con productos básicos x si olvidaste algo. Sin duda volvería a hospedarme

Cons:

El aire acondicionado no funcionaba correctamente, y nunca fue nadie a revisarlo o repararlo, por suerte no hacía tanto calor era el clima agradable , pero a ratos por la noche si necesitaba un poco más de aire, y nos hubiera gustado poder entrar a la piscina, lastimosamente estaba demasiado sucia , y no creímos seguro meternos así 😅 , sería bueno que revisaran eso , ya que la principal razón de escoger este hotel , fue por la piscina 🫠

2026-07-06 via Nuitee
J
José manuel couple mx
10
Muy satisfactoria
Pros:

Fué una muy agradable sorpresa saber q tienen alberca con una temperatura perfecta. La habitación muy limpia y confortable. Los espacios comunes, la seguridad y tranquilidad excelentes. La accesibilidad para llegar muy buena también.

Cons:

La atención en el restaurante fué muy deficiente. Entiendo q es una concesión por lo q sugiero q evalúen constantemente la operación porque la marca del Hotel se ve afectada.

2026-07-02 via Nuitee
L
Lorena solo_traveller mx
9
Pros:

Amplio estacionamiento

Cons:

Desayuno muy simple
Estando en Hidalgo es imperdonable no tener en sábado barbacoa y consomé
No cerraba puerta del baño habitación 1117

2026-06-28 via Nuitee
J
Juan Carlos solo_traveller mx
10
2026-06-23 via Nuitee
J
Jessica solo_traveller mx
10
Pros:

Todo! Nos encanta su jacuzzi, la comodidad de las habitaciones. El personal es muy amable.
Siempre q vamos a Pachuca es nuestra mejor opción.

2026-06-22 via Nuitee
A
Aguirre solo_traveller mx
10
2026-06-19 via Nuitee
K
Kenya family_with_children mx
9
2026-05-21 via Nuitee
D
Diaz solo_traveller mx
9
Pros:

La habitación es muy espaciosa

Cons:

Tardan mucho en servir la comida

2026-05-18 via Nuitee
H
Hernandez solo_traveller mx
9
2026-05-11 via Nuitee
O
Oscar Bojorges M solo_traveller mx
9
2026-05-07 via Nuitee
H
Hector couple mx
10
Magnífico
Pros:

La cama

Cons:

Todo bien

2026-05-06 via Nuitee
J
Juan Carlos solo_traveller mx
10
Pros:

Está muy bonito, limpio y facil de llegar. Todo eso a buen precio

Cons:

Nada

2026-05-04 via Nuitee