Shinagawa Tobu Hotel

Hotels
8 (6454 reviews)
Minato-ku Takanawa 4-7-6 , Tokyo , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Limited breakfast options
Minor cleanliness issues

Categories

Cleanliness
7.39
Several guests mentioned issues with cleanliness, particularly regarding bathroom curtains and other minor cleanliness issues.
Service
8.86
Most reviews highlighted friendly and helpful staff, contributing positively to the service experience.
Location
8.9
Numerous guests praised the hotel's proximity to Shinagawa station and restaurants, indicating a great location.
Room Quality
7.85
Rooms were generally described as comfortable and spacious for Japanese standards.
Amenities
7.88
Amenities were appreciated, though some guests noted missing vending machines and limited breakfast options.
Value for Money
7.84
Value was considered good with breakfast included and reasonable pricing for the location.
Food and Beverage
7.39
Feedback was mixed about the breakfast offerings, which some found limited.
Overall Experience
7.86
Overall satisfaction from guests was positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:29

Property Description

Modern Rooms and Convenient Location - Shinagawa Tobu Hotel, just a short walk from JR Shinagawa Station, boasts modern rooms renovated in 2016, ensuring a comfortable stay for guests. The convenient location allows easy access to transportation hubs like Keikyu Shinagawa Train Station, perfect for exploring the city.

Delicious Dining Options - Indulge in Tuscan Italian dishes at the hotel's restaurant, DA Noi, offering a culinary experience to remember. For those craving Western breakfast or Italian specialties for lunch and dinner, DA Noi has you covered with a delectable menu.

Comfort and Convenience - The air-conditioned rooms are equipped with essential amenities like a flat-screen TV, fridge, and en suite bathroom with a bathtub. Guests can also enjoy additional comforts such as provided nightwear, toothbrush sets, and slippers, ensuring a relaxing stay.

Book your stay at Shinagawa Tobu Hotel now for a memorable experience in Tokyo.

Important information:

DA Noi Restaurant is closed on the first Monday of each month.

Please note, your booking may be treated as a no show if you arrive after 22:00 without informing the hotel in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8
Based on 6454 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
T
Tessa • extended_group • ca
9
Great location with comfy beds
Pros:

Fantastic location close to Shinagawa Station! The staff were super friendly and check in/out was incredibly easy! Beds were nice and firm with 2 pillows for each person.

2026-09-12 • via Nuitee
田中 • solo_traveller • jp
8
2026-09-12 • via Nuitee
M
Marja-Liisa • couple • fi
10
Kuusi yötä Tokiossa
Pros:

Hotelli sijainniltaan erinomainen Shinagawan aseman lähellä. Huoneemme 5kerroksessa oli hiljainen. Erinomainen aamiainen ja ihastuttava henkilökunta ohjaamassa pöytiin. Pyykinpesu mahdollisuus, kiva oleskelualue sekä juoma automaatti. Huoneessa hyvä tv, josta sai ihmetellä paikallisia kanavia, myös CNN näkyi.

Cons:

Ilmastointilaitteen lämpötilaa ei voinut säätää, ainoastaan puhallustehoa. Saapuessamme huoneeseen ensimmäisen kerran, kokolattia matolla edellisten asiakkaiden kynnenpalasia. Ei vaatekaappia, tavarat joutui pitämään matkalaukussa, pöytätasolla kasoina. Viihdyimme joka tapauksessa hyvin.

2026-09-11 • via Nuitee
동 • solo_traveller • kr
10
2026-09-11 • via Nuitee
M
May378 • solo_traveller • jp
9
毎回熟睡できるホテル。朝食が美味しかった。
Pros:

色々なホテルに宿泊してきましたが、ここのホテルのベットが一番寝心地が良いと感じます。(私見)
お陰様で今回も熟睡できました。
シャワーの水圧や温度も申し分ない快適な滞在となりました。
朝食は初めていただきましたが、和食と洋食が満遍なく用意されていて満足感のあるものでした。ホールの年配の男性スタッフの方がとても気が回る方で、ああ日本に帰ってきたな〜と実感できました。次回も朝時間が取れる時は朝食を付けようと思います。

Cons:

2つあるうちの内鍵が1つ壊れていた。早く寝たかったのであえて連絡しませんでした。

2026-09-11 • via Nuitee
P
Pei-Chi • solo_traveller • tw
6
Awful staff training, recent change in luggage storage policy
Pros:

Room was big enough to open two large suitcases. Breakfast wasn't overcrowded and everything tasted great.

Cons:

I booked the hotel two months in advance for its 24 hour counter in the hope that I can keep my luggage there for one extra day after check out.
Upon arrival, I saw a sign at the elevator lobby stating: since about 6 weeks ago, the hotel changed its luggage storage policy. Luggage storage is now only available on check in and check out dates, and to keep luggage after check out date, you must have a next reservation and pay a fee.
Upon seeing the sign, I inquired the staff whether I could store my luggage after checkout tomorrow and pick it up two days later (being very specific). He replied that I could, but needed to pay a fee.
At check out the next day, however, I was told that since I did not have a next reservation, my luggage cannot be stored here.
If I had known this situation, I would not have booked this hotel in any case.

2026-09-11 • via Nuitee
A
Atsuko • couple • jp
7
問題ないです。
Cons:

ズボンプレッサーが、ガタガタでした

2026-09-10 • via Nuitee
C
Claudio • solo_traveller • it
7
Pros:

La comodità alla stazione e la vicinanza a tutti i servizi

Cons:

Il piumone invernale l'8 di settembre, caldo esagerato in camera

2026-09-10 • via Nuitee
K
kaname • couple • jp
10
2026-09-10 • via Nuitee
M
Meri • couple • jp
9
2026-09-10 • via Nuitee
時央 • extended_group • jp
8
2026-09-09 • via Nuitee
K
Keno • couple • ie
8
2026-09-09 • via Nuitee
S
Sayoko • family_with_children • jp
10
2026-09-09 • via Nuitee
F
Frederic • extended_group • fr
10
Parfait
Pros:

Tout

Cons:

Rien

2026-09-08 • via Nuitee
M
miao • solo_traveller • cn
8
2026-09-08 • via Nuitee
M
miao • solo_traveller • cn
8
2026-09-08 • via Nuitee
E
Eugenia • solo_traveller • ar
10
2026-09-08 • via Nuitee
T
Ting Yi • family_with_children • tw
7
2026-09-07 • via Nuitee
J
Jodie • family_with_children • au
8
Pros:

Close to Shinagawa station. Great breakfast. Really lovely staff. The self check in was pretty cool.

Cons:

Room was quite small but all we needed for one night.

2026-09-07 • via Nuitee
H
HIROMICHI • extended_group • jp
4
こんなもんかな?
Pros:

2日目のフロントの方は愛想も良かったし気を掛けてくれた。

Cons:

チェックイン時に対応してくれた男性の方が面倒くさそうにされたのでホテルのイメージが悪くなった。

2026-09-07 • via Nuitee