Water Hotel, Pingyao

Hotels
8.7 (395 reviews)
No.188, South Street , Pingyao , cn

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast options limited
Some noise in the area

Categories

Cleanliness
8.7
Rooms reported as very clean and well-maintained.
Service
9.2
Guests complimented the friendly and helpful staff.
Location
9.2
Conveniently situated in the center, close to attractions.
Room Quality
8.7
Rooms described as spacious and comfortable, with nice decor.
Amenities
8.7
Standard amenities for this category of hotel.
Value for Money
8.7
Good value considering location and service.
Food and Beverage
7.7
Breakfast options could be improved, though guests found it adequate.
Overall Experience
8.7
Guests generally had a great experience and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:41

Property Description

Historic Location

Located in the heart of Pingyao, a UNESCO World Heritage Site, Water Hotel offers a unique opportunity to immerse yourself in the rich history of Ming and Qing Street. Explore the nearby Pingyao Ancient Government Office and Temple of the City God for a truly authentic experience.

Modern Comforts

Relax in well-equipped rooms featuring flat-screen TVs, electric kettles, and luxurious bathrooms with complimentary bathrobes and toiletries. With free WiFi throughout the property, stay connected during your stay at Water Hotel.

Convenience at Your Fingertips

From a 24-hour front desk to a business center and gift shop, we ensure all your needs are met. Need to explore the area? Take advantage of our car hire service for seamless travel arrangements.

Book now to experience the perfect blend of history and comfort at Water Hotel, Pingyao.

Important information:

Please note that mini-bar in room is surcharged.

Guests whose room rate does not include breakfasts are entitled to 50% off breakfasts.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CNY 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 395 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
M
Marie Jose • solo_traveller • be
10
Pros:

Le personnel très aidant, navette gare vers hôtel et hôtel vers la gare, emplacement.

2026-06-13 • via Nuitee
O
Odette • couple • es
10
Impresionante
Pros:

En el centro dentro de la muralla perfecto, nos cambiaron la habitación a una king y nos regalaron un detalle. Nos dieron también vales descuento para restaurantes. Tienen para elegir desayuno occidental o asiático
Un 10

Cons:

Nada

2026-06-12 • via Nuitee
E
eugen budei • solo_traveller • ro
10
Pros:

everything was wonderful

Cons:

nothing

2026-06-08 • via Nuitee
C
cristina fontanesi • couple • it
10
Stupendo
Pros:

La struttura è stupenda ed il personale molto preparato. Ottimo servizio di pick up dalla stazione, dispositivi di traduzione ed informazioni sulla città che rendono la comunicazione molto semplice, cosa non scontata in cina

Cons:

La colazione continentale è buona ma non molto varia

2026-06-06 • via Nuitee
F
Frances • solo_traveller • au
9
Perfect stay in a gorgeous boutique hotel
Pros:

Got upgraded and the Suite was beautiful as was the hotel itself. Location of hotel was unbeatable and was very convenient to explore the main street and side laneways. The staff was helpful and the complimentary pick up and drop off service at reailway station was appreciated.

Cons:

Breakfast option could be better. I hardly ate anything on what was served. Everything else was great

2026-06-02 • via Nuitee
F
FINA • solo_traveller • es
10
Pros:

Ubicación, limpieza, atención.

Cons:

Que era interior, sin vistas.

2026-06-02 • via Nuitee
M
MARIA HELENA SALUSTIANO MARQUES • couple • pt
10
Awesome
Pros:

Awesome accomadation
5*

2026-05-30 • via Nuitee
E
Ekaterina • family_with_children • ru
10
Прекрасный отель в Пинъяо
Pros:

Отличный и уютный отель. Сделали апгрейд второго номера. Расположение очень классное! Номера чистые, удобные. Завтрак есть в 2 вариантах: европейский и азиатский.

2026-05-29 • via Nuitee
S
simona • extended_group • it
10
Pros:

Molto accogliente, caratteristica e tranquilla. Offrono un servizio navetta dalla stazione alla loro struttura molto comoda.

2026-05-26 • via Nuitee
V
Valeria • couple • it
9
2026-05-25 • via Nuitee
D
Da • couple • au
10
2026-05-25 • via Nuitee
S
Sharyn • couple • au
10
We would choose to stay here again as the hotel was beautiful and the service was excellent. This hotel is in a perfect
Pros:

Fantastic location and stunning room. The staff were lovely and the station pick up was so helpful. This is one of the most beautiful hotels.

Cons:

Nothing.

2026-05-23 • via Nuitee
F
Francisco Benjamin • couple • mx
10
Pros:

The location was perfect, beautiful hotel the staff was very helpful and they upgrade us for free!! Also the breakfast was really good and complete!

2026-05-21 • via Nuitee
D
Dmitrii • couple • ru
10
ОТЕЛЬ НЕ СТЫДНО РЕКОМЕНДОВАТЬ ДРУЗЬЯМ
Pros:

Идеальное расположение, прекрасный персонал, номер чист и убирается хорошо.
Отель оргканизует бесплатный трансфер вокзал-отель-возкал, что очень приятно.
Мы попросили организовать экскурсии - отель выполнил просьбу на все 100+, за что персоналу огромное спасибо
Завтраки скромные, могли бы быть и лучше но достаточно.

Cons:

такого нет

2026-05-20 • via Nuitee
K
Kamajast • solo_traveller • be
9
Gezellig en authentiek hotel met toplocatie midden in historisch centrum binnen de oude muren.
Pros:

Gezellig en authentiek hotel met toplocatie midden in historisch centrum binnen de oude muren.

2026-05-19 • via Nuitee
K
Kaoutar • solo_traveller • fr
10
Pros:

Everything! Kindness of the staff especially! Thanks to all of you

2026-05-19 • via Nuitee
J
Jussi • solo_traveller • fi
10
Comfortable hotel next to main walking street
Pros:

Comfortable and nicely decorated small hotel next to the main walking street. Chinese breakfast was amazing and energising. Rooms had unusually good complimentary tea. Staff was very friendly, translation software helped on communication. They offer complimentary pickup and dropoff. Their restaurant recommendations were excellent.

2026-05-18 • via Nuitee
M
María Susana • extended_group • es
9
Muy turístico
Pros:

El alojamiento es precioso, de tipo chino tradicional con un patio en medio en el que puedes tomar café gratis. La habitación muy amplia con salón y un cuarto de baño grande. Te recogen gratis desde la estación de trenes. No hablan inglés en recepción pero con el traductor muy bien, la señal de wifi y la tarjeta de Holafly funcionan mal. Pagamos en efectivo la cena. El desayuno se hace en una cafetería a la que se accede desde el hotel y te sirven ellos. Es occidental si lo deseas y te preguntan por la bebida.

2026-05-17 • via Nuitee
D
Daniel Heggelund • solo_traveller • no
10
2026-05-15 • via Nuitee
H
Helene • solo_traveller • ca
10
2026-05-13 • via Nuitee