Water Hotel, Pingyao

Hotels
8.7 (387 reviews)
No.188, South Street , Pingyao , cn

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast options limited
Some noise in the area

Categories

Cleanliness
8.7
Rooms reported as very clean and well-maintained.
Service
9.2
Guests complimented the friendly and helpful staff.
Location
9.2
Conveniently situated in the center, close to attractions.
Room Quality
8.7
Rooms described as spacious and comfortable, with nice decor.
Amenities
8.7
Standard amenities for this category of hotel.
Value for Money
8.7
Good value considering location and service.
Food and Beverage
7.7
Breakfast options could be improved, though guests found it adequate.
Overall Experience
8.7
Guests generally had a great experience and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:41

Property Description

Historic Location

Located in the heart of Pingyao, a UNESCO World Heritage Site, Water Hotel offers a unique opportunity to immerse yourself in the rich history of Ming and Qing Street. Explore the nearby Pingyao Ancient Government Office and Temple of the City God for a truly authentic experience.

Modern Comforts

Relax in well-equipped rooms featuring flat-screen TVs, electric kettles, and luxurious bathrooms with complimentary bathrobes and toiletries. With free WiFi throughout the property, stay connected during your stay at Water Hotel.

Convenience at Your Fingertips

From a 24-hour front desk to a business center and gift shop, we ensure all your needs are met. Need to explore the area? Take advantage of our car hire service for seamless travel arrangements.

Book now to experience the perfect blend of history and comfort at Water Hotel, Pingyao.

Important information:

Please note that mini-bar in room is surcharged.

Guests whose room rate does not include breakfasts are entitled to 50% off breakfasts.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CNY 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 387 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
S
Sharyn • couple • au
10
We would choose to stay here again as the hotel was beautiful and the service was excellent. This hotel is in a perfect
Pros:

Fantastic location and stunning room. The staff were lovely and the station pick up was so helpful. This is one of the most beautiful hotels.

Cons:

Nothing.

2026-05-23 • via Nuitee
F
Francisco Benjamin • couple • mx
10
Pros:

The location was perfect, beautiful hotel the staff was very helpful and they upgrade us for free!! Also the breakfast was really good and complete!

2026-05-21 • via Nuitee
D
Dmitrii • couple • ru
10
ОТЕЛЬ НЕ СТЫДНО РЕКОМЕНДОВАТЬ ДРУЗЬЯМ
Pros:

Идеальное расположение, прекрасный персонал, номер чист и убирается хорошо.
Отель оргканизует бесплатный трансфер вокзал-отель-возкал, что очень приятно.
Мы попросили организовать экскурсии - отель выполнил просьбу на все 100+, за что персоналу огромное спасибо
Завтраки скромные, могли бы быть и лучше но достаточно.

Cons:

такого нет

2026-05-20 • via Nuitee
K
Kaoutar • solo_traveller • fr
10
Pros:

Everything! Kindness of the staff especially! Thanks to all of you

2026-05-19 • via Nuitee
K
Kamajast • solo_traveller • be
9
Gezellig en authentiek hotel met toplocatie midden in historisch centrum binnen de oude muren.
Pros:

Gezellig en authentiek hotel met toplocatie midden in historisch centrum binnen de oude muren.

2026-05-19 • via Nuitee
J
Jussi • solo_traveller • fi
10
Comfortable hotel next to main walking street
Pros:

Comfortable and nicely decorated small hotel next to the main walking street. Chinese breakfast was amazing and energising. Rooms had unusually good complimentary tea. Staff was very friendly, translation software helped on communication. They offer complimentary pickup and dropoff. Their restaurant recommendations were excellent.

2026-05-18 • via Nuitee
M
María Susana • extended_group • es
9
Muy turístico
Pros:

El alojamiento es precioso, de tipo chino tradicional con un patio en medio en el que puedes tomar café gratis. La habitación muy amplia con salón y un cuarto de baño grande. Te recogen gratis desde la estación de trenes. No hablan inglés en recepción pero con el traductor muy bien, la señal de wifi y la tarjeta de Holafly funcionan mal. Pagamos en efectivo la cena. El desayuno se hace en una cafetería a la que se accede desde el hotel y te sirven ellos. Es occidental si lo deseas y te preguntan por la bebida.

2026-05-17 • via Nuitee
D
Daniel Heggelund • solo_traveller • no
10
2026-05-15 • via Nuitee
H
Helene • solo_traveller • ca
10
2026-05-13 • via Nuitee
J
Jacky • couple • nl
8
2026-05-13 • via Nuitee
L
Laura • solo_traveller • it
9
Very very good!
Pros:

Great position.
Dream room.
Relaxing environment.
Smooth pickup from train station.

Cons:

The Chinese option of the breakfast was quite disappointing. Perhaps the Occidental option is better

2026-05-12 • via Nuitee
J
JMS • family_with_children • es
10
HOTEL IDEAL PARA TODO TIPO DE VIAJEROS.
Pros:

TODO. ES EXCEPCIONAL. ACOGEDOR. PERSONAL AMABLE. UBICACION PERFECTA. UN HOTEL MUY BONITO

2026-05-11 • via Nuitee
P
Pieter-Jan • couple • nl
10
2026-05-10 • via Nuitee
F
Francisco • couple • de
10
Excelente
Pros:

Todo !! Relación calidad precio es excepcional , la habitación era espectacular

Cons:

Quizás el desayuno

2026-05-10 • via Nuitee
N
Nathalie • solo_traveller • nl
9
Geweldige ligging.
Pros:

De locatie was fantastisch, en de ruime kamer had alle nodige faciliteiten. De inbegrepen breng- en ophaalservice van het treinstation was ook erg fijn.

Cons:

Communiceren was iets lastiger dan in Beijing en Xi’an, maar de meiden deden hun best.

2026-05-10 • via Nuitee
F
Federica • solo_traveller • it
10
Pros:

Nonostante la barriera linguistica il personale si è messo a nostra completa disposizione per aiutarci in tutto .
Molto comodo il fatto che ti vengano a prendere in stazione .
Veramente molto carini

2026-05-09 • via Nuitee
J
Jacobus • couple • cn
10
Well worth a stay. I can’t see myself staying anywhere else in Pingyao.
Pros:

The Pingyao Water Hotel is at an excellent location. It’s on the main North / South Street a few meters away from the massive South Gate where one can gain access to the old city wall to walk on, near a park just outside the ancient city, and a very short walk from where the 20:00 and 22:00 light shows are projected. There are plenty of shops and restaurants near the hotel, and it shares the location with Luckin Coffee where one can order something delicious to drink and where one actually sits to have the hotel’s breakfast in the morning. There is a ticket stand a few meters from the hotel where one can purchase an entry ticket for the many temples and museums and points of interest scattered all over the ancient city.

Th staff are helpful and friendly. The hotel is spotlessly clean and calm from the hustle and bustle of the city street on the outside. My friend and I opted for two of the upstairs tatami bedrooms and felt well rested and relaxed having spent a few nights there.

I plan on returning to Pingyao some time in the future, and I will be staying here again.

2026-05-08 • via Nuitee
J
Jacobus • solo_traveller • cn
10
2026-05-08 • via Nuitee
A
Alejandro • solo_traveller • ar
9
2026-05-06 • via Nuitee
K
Kathia • solo_traveller • br
9
Excelente localização
Pros:

O quarto é confortável e muito amplo. A limpeza pode melhorar. O serviço é ótimo e o café da manhã também. Mas, o melhor de tudo é a localização, muito central.

Cons:

Achei o travesseiro alto e a limpeza poderia melhorar. Além disso, ficamos duas noites e não limparam o quarto.

2026-05-04 • via Nuitee