Water Hotel, Pingyao

Hotels
8.7 (404 reviews)
No.188, South Street , Pingyao , cn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
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Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast options limited
Some noise in the area

Categories

Cleanliness
8.7
Rooms reported as very clean and well-maintained.
Service
9.2
Guests complimented the friendly and helpful staff.
Location
9.2
Conveniently situated in the center, close to attractions.
Room Quality
8.7
Rooms described as spacious and comfortable, with nice decor.
Amenities
8.7
Standard amenities for this category of hotel.
Value for Money
8.7
Good value considering location and service.
Food and Beverage
7.7
Breakfast options could be improved, though guests found it adequate.
Overall Experience
8.7
Guests generally had a great experience and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:41

Property Description

Historic Location

Located in the heart of Pingyao, a UNESCO World Heritage Site, Water Hotel offers a unique opportunity to immerse yourself in the rich history of Ming and Qing Street. Explore the nearby Pingyao Ancient Government Office and Temple of the City God for a truly authentic experience.

Modern Comforts

Relax in well-equipped rooms featuring flat-screen TVs, electric kettles, and luxurious bathrooms with complimentary bathrobes and toiletries. With free WiFi throughout the property, stay connected during your stay at Water Hotel.

Convenience at Your Fingertips

From a 24-hour front desk to a business center and gift shop, we ensure all your needs are met. Need to explore the area? Take advantage of our car hire service for seamless travel arrangements.

Book now to experience the perfect blend of history and comfort at Water Hotel, Pingyao.

Important information:

Please note that mini-bar in room is surcharged.

Guests whose room rate does not include breakfasts are entitled to 50% off breakfasts.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CNY 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 404 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
M
Mike • couple • ch
9
2026-07-24 • via Nuitee
D
Daniel • solo_traveller • es
10
Muy atentos y serviciales
Pros:

Me gustó el trato y la localización

Cons:

Que hubiese humedad en el dormitorio

2026-07-24 • via Nuitee
S
Sven • couple • at
10
Wir würden es jeden weiterempfehlen.
Pros:

Das Abholservice vom Bahnhof war toll.Das Hotel ist mitten in der Altstadt gelegen.Wir hatten ein sehr schönes großes Zimmer.Das Frühstück war nett.

2026-07-23 • via Nuitee
M
Myriam • couple • fr
10
Une adresse sympa
Pros:

Nous avons très bien été accueilli, l’établissement est charme bien situé propre confortable

2026-07-16 • via Nuitee
J
Jose • solo_traveller • es
10
2026-07-14 • via Nuitee
E
Esther • couple • es
5
Pros:

Las personas que lo llevan y la ubicación

Cons:

El hotel no es de cinco estrellas, el hall es de un hotel de 2 estrellas. .no me gustó la relación calidad precio, es muy caro para lo que es

2026-07-11 • via Nuitee
G
GIORDANO • solo_traveller • es
10
2026-07-10 • via Nuitee
J
Jose Angel • solo_traveller • es
10
2026-06-15 • via Nuitee
E
Elsa • couple • it
10
Perfect stay
Pros:

Tastefully decorated, very central, and close to everything. A huge thanks to the super friendly staff. We loved it!

Cons:

Breakfast could be improved with more continental options.

2026-06-14 • via Nuitee
M
Marie Jose • solo_traveller • be
10
Pros:

Le personnel très aidant, navette gare vers hôtel et hôtel vers la gare, emplacement.

2026-06-13 • via Nuitee
O
Odette • couple • es
10
Impresionante
Pros:

En el centro dentro de la muralla perfecto, nos cambiaron la habitación a una king y nos regalaron un detalle. Nos dieron también vales descuento para restaurantes. Tienen para elegir desayuno occidental o asiático
Un 10

Cons:

Nada

2026-06-12 • via Nuitee
E
eugen budei • solo_traveller • ro
10
Pros:

everything was wonderful

Cons:

nothing

2026-06-08 • via Nuitee
C
cristina fontanesi • couple • it
10
Stupendo
Pros:

La struttura è stupenda ed il personale molto preparato. Ottimo servizio di pick up dalla stazione, dispositivi di traduzione ed informazioni sulla città che rendono la comunicazione molto semplice, cosa non scontata in cina

Cons:

La colazione continentale è buona ma non molto varia

2026-06-06 • via Nuitee
F
Frances • solo_traveller • au
9
Perfect stay in a gorgeous boutique hotel
Pros:

Got upgraded and the Suite was beautiful as was the hotel itself. Location of hotel was unbeatable and was very convenient to explore the main street and side laneways. The staff was helpful and the complimentary pick up and drop off service at reailway station was appreciated.

Cons:

Breakfast option could be better. I hardly ate anything on what was served. Everything else was great

2026-06-02 • via Nuitee
F
FINA • solo_traveller • es
10
Pros:

Ubicación, limpieza, atención.

Cons:

Que era interior, sin vistas.

2026-06-02 • via Nuitee
M
MARIA HELENA SALUSTIANO MARQUES • couple • pt
10
Awesome
Pros:

Awesome accomadation
5*

2026-05-30 • via Nuitee
E
Ekaterina • family_with_children • ru
10
Прекрасный отель в Пинъяо
Pros:

Отличный и уютный отель. Сделали апгрейд второго номера. Расположение очень классное! Номера чистые, удобные. Завтрак есть в 2 вариантах: европейский и азиатский.

2026-05-29 • via Nuitee
S
simona • extended_group • it
10
Pros:

Molto accogliente, caratteristica e tranquilla. Offrono un servizio navetta dalla stazione alla loro struttura molto comoda.

2026-05-26 • via Nuitee
D
Da • couple • au
10
2026-05-25 • via Nuitee
V
Valeria • couple • it
9
2026-05-25 • via Nuitee