Water Hotel, Pingyao

Hotels
8.7 (435 reviews)
No.188, South Street , Pingyao , CN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast options limited
Some noise in the area

Categories

Cleanliness
8.7
Rooms reported as very clean and well-maintained.
Service
9.2
Guests complimented the friendly and helpful staff.
Location
9.2
Conveniently situated in the center, close to attractions.
Room Quality
8.7
Rooms described as spacious and comfortable, with nice decor.
Amenities
8.7
Standard amenities for this category of hotel.
Value for Money
8.7
Good value considering location and service.
Food and Beverage
7.7
Breakfast options could be improved, though guests found it adequate.
Overall Experience
8.7
Guests generally had a great experience and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:41

Property Description

Historic Location

Located in the heart of Pingyao, a UNESCO World Heritage Site, Water Hotel offers a unique opportunity to immerse yourself in the rich history of Ming and Qing Street. Explore the nearby Pingyao Ancient Government Office and Temple of the City God for a truly authentic experience.

Modern Comforts

Relax in well-equipped rooms featuring flat-screen TVs, electric kettles, and luxurious bathrooms with complimentary bathrobes and toiletries. With free WiFi throughout the property, stay connected during your stay at Water Hotel.

Convenience at Your Fingertips

From a 24-hour front desk to a business center and gift shop, we ensure all your needs are met. Need to explore the area? Take advantage of our car hire service for seamless travel arrangements.

Book now to experience the perfect blend of history and comfort at Water Hotel, Pingyao.

Important information:

Please note that mini-bar in room is surcharged.

Guests whose room rate does not include breakfasts are entitled to 50% off breakfasts.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYN

Location

Guest Reviews

8.7
Based on 435 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
H
Huub • extended_group • nl
9
Goede keuze
Pros:

Super lokatie en mooi pand

Cons:

Eigenlijk alles prima, ontbijt beetje simpel

2026-10-30 • via Nuitee
C
chiara ophelia • solo_traveller • it
10
Pros:

Eccezionale. 5s europee tutte. Atmosfera bucolica, acqua che scorre, il verde, e la camera in uno stile che unisce tradizione a contemporaneità, ben pulita e con tutti i servizi. Personale gentilissimo, con servizio pick up alla stazione molto efficiente. Si trova in centro, su di una delle vie principali per visite a siti storici, shopping e ristorazione. Colazione a scelta tra locale o Europea. Ottima esperienza.

2026-10-29 • via Nuitee
S
stefania • family_with_children • it
9
Pros:

Struttura molto affascinante e camera molto bella. Ci hanno dato un upgrade in suite. Posizione comoda per girare a piedi la città vecchia. Molto pulito, personale gentilissimo che non parla inglese ma c'è un ottimo traduttore che agevola il tutto.

Cons:

La colazione poco varia e limitata ma me lo aspettavo e per due notti si può fare. L'hotel è in zona pedonale quindi ti accompagnano fuori le mura e poi c'è un tratto da fare a piedi. Sarebbe carino il servizio di trasporto bagagli con tuk tuk, così da camminare più leggeri.

2026-10-29 • via Nuitee
J
Jasmin • solo_traveller • de
10
Pros:

Das Hotel ist wirklich mitten in der historischen Altstadt. Man kann dort zu Fuß alles erkunden. Ein Schritt nach draußen und man war mitten im Trubel der Altstadt, wenige Meter vom historischen Südtor entfernt. Im Hotel selbst war es aber leise und man hat davon dann nichts mehr mitbekommen.
Das Hotel hat einen schönen Überdachten Innenbereich mit vielen Pflanzen und einem kleinen Brunnen für entspanntes Sitzen. Beim Frühstück gibt es die Wahl zwischen westlich und chinesisch - man wird auf jeden Fall satt und es war interessant, verschiedenes zu probieren.
Das Zimmer selbst war sehr geräumig und ausgestattet, mit allem was man braucht.

Aufgrund der Lage im verkehrsberuhigten Bereich der Altstadt fahren dort keine Taxis. Das Hotelpersonal - sehr freundlich und hilfsbereit- hat aber eine Abholung am Bahnhof und bei Abreise eine Bringung zu eben jenem organisiert. Dadurch hat alles reibungslos geklappt.

Ich kann es nur weiter empfehlen und war glücklich, die Unterkunft gewählt zu haben.

2026-10-28 • via Nuitee
C
Cynthia • couple • gb
10
Very comfortable and great central location
Pros:

Lovely staff, fabulous room, brilliant location.

Cons:

Nothing I didn’t like

2026-10-27 • via Nuitee
R
Richard • solo_traveller • nz
10
Pros:

Absolutely delightful hotel right next to the southern gate of the city wall, and only a 10 minute stroll from the Market Tower. Staff spoke little English, but they were super-helpful and communicating was actually pretty easy thanks to a dual translation device at the reception desk.

Cons:

Nothing. It was perfect.

2026-10-27 • via Nuitee
S
Susan • couple • nl
10
Perfect
Pros:

Middenin het ommuurde centrum gelegen. Erg goed hotel, grote suite met prima bedden, erg schoon. Ontbijt ook goed. De gratis transfer van en naar het treinstation is heel fijn.

Cons:

Voor ons was het geen probleem, maar de parkeerplaats is buiten de muur en je moet zo’n 10 minuten lopen naar het hotel.

2026-10-20 • via Nuitee
L
Loretta • family_with_children • it
10
Super
Pros:

Tutto

Cons:

Colazione...da migliorare

2026-10-20 • via Nuitee
A
Alexandre Lage • couple • es
9
Location and confort
Pros:

The location is brilliant, right in the main street of the old town, but at the same time very quiet inside. Very useful transfer service from/to the train station. The room feels luxurious, and the ambience transports you to the past. Very comfortable bed. Communication with the staff is easy using a translation app.

Cons:

The breakfast has room for improvement, but nothing to complain about.

2026-10-19 • via Nuitee
B
Bibi Bajaga • family_with_children • de
10
Pros:

Die Organisation vor der Ankunft und während unseres, leider viel zu kurzen Aufenthaltes war super. Das Zimmer wunderbar und die Sitzgelegenheiten im Innenhof sehr schön gestaltet. Das ganze Örtchen ist sehr liebenswert.

2026-10-19 • via Nuitee
J
JYLLOUE • solo_traveller • fr
10
Pros:

Superbe petit hôtel très très bien placé au début de la rue principale de la vieille ville. Le personnel est charmant et donne beaucoup d'explications pour les visites, le son et lumière a 29h et les restaurants avec des bons de réduction. Merci beaucoup de nous avoir surclassée dans une tres belle chambre avec salon en rez-de-chaussée . Je recommande vivement

2026-10-16 • via Nuitee
D
David • couple • gb
10
We had an amazing stay in this hotel. The staff is very friendly and helpful. The breakfast was amazing, the room was ve
Pros:

Perfectly situated in the heart of the old city

Cons:

Nothing

2026-10-15 • via Nuitee
J
Joyce • solo_traveller • nl
9
Pros:

Prachtige kamer, goede service bij incheck. Als kers op de taart kregen we een upgrade.

Cons:

Het is een goed ontbijt maar wij kunnen niet wennen aan de vlakke smaken die een authentiek Chinees ontbijt heeft. Dus ontbijt is echt goed maar niet onze smaak.

2026-10-11 • via Nuitee
A
Alvaro • solo_traveller • es
10
Estancia maravillosa.
Pros:

Situación inmejorable dentro de la zona amurallada y cerca de los sitios más importantes. Desayuno a elegir entre occidental y oriental, muy abundante. Limpieza, decoración y personal excelente. Incluye transporte desde la estación al hotel y viceversa, no se puede entrar con el vehículo, pero te acompañan hasta el hotel personalmente desde fuera de la muralla. Tienen en la recepción un traductor que funciona de maravilla así que no hay problemas de comunicación y te dan un pequeño detalle al hacer el check out. Lo recomiendo al 10/%.

Cons:

Todo fue perfecto.

2026-10-10 • via Nuitee
J
Julia • solo_traveller • br
10
Pros:

A decoração e ambiente do hotel parecem de conto se fadas. Você se sente em um cenário de filme de tão lindo que é. A localização é impecável e os quartos são extremamente limpos e confortáveis. O pessoal do hotel é muito simpático e prestativo. Adoramos a experiência.

Cons:

Nada

2026-10-10 • via Nuitee
R
Rascaypica • solo_traveller • es
8
Buena ubicación. Buena habitación. Mal desayuno y WiFi
Pros:

La ubicación y el trato. La habitación era enorme

Cons:

El WiFi apenas funcionaba para lo que necesitaba.
El desayuno no me pareció bueno. Pusieron huevos fritos que estaban ya fríos. En general todo estaba frío.

2026-10-07 • via Nuitee
V
Valerio • solo_traveller • it
9
Pros:

Posto molto carino e staff gentilissimo

Cons:

La colazione non era varia

2026-09-19 • via Nuitee
J
Jacek • solo_traveller • pl
10
Pros:

Piękne miejsce i miła obsługa

2026-09-17 • via Nuitee
R
ROBERT • couple • gb
10
Great location and service
Pros:

Perfect location inside the old city. Rooms were spacious and had all required facilities. Pick up from train station and return to station was ideal.

2026-09-16 • via Nuitee
I
irene • couple • es
10
Pros:

Precioso, súper buena ubicación y muy amables, nos recogieron y llevaron a la estación. Además, el desayuno chino estaba riquísimo. Un sitio maravilloso.

2026-09-15 • via Nuitee