Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Friendly staff
Great location
Good value for money
Cons:
Slight cleanliness issues

Categories

Cleanliness
8.66
Mentioned as slightly less clean possibly due to the building being older.
Service
10
Exceptional staff and hospitality consistently mentioned in reviews.
Location
10
Conveniently located with excellent access to nearby attractions.
Room Quality
9.16
General sentiment of comfort and good amenities provided.
Amenities
9.66
Strong emphasis on helpful and available services from staff.
Value for Money
9.66
Good value highlighted in multiple reviews.
Food and Beverage
9.66
Positive comments on food quality and restaurant service.
Overall Experience
10
Overall very positive experience, highlighting the staff's exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:30

Property Description

Central Location and Stunning Views

Sapa Centre Hotel in Sa Pa offers 3-star accommodation with convenient access to key attractions like Fansipan Legend Cable Car Station and Ham Rong Garden. Guests can enjoy breathtaking city views from select rooms with terraces, creating a memorable stay.

Modern Amenities and Exceptional Service

The hotel provides well-equipped units featuring air conditioning, flat-screen TVs, and private bathrooms with complimentary toiletries. With a 24-hour front desk, room service, and free WiFi, guests can expect a comfortable and convenient stay. Additionally, the on-site restaurant and bar offer delicious meals and drinks.

Convenience and Leisure Combined

Guests can explore nearby landmarks such as Sa Pa Lake and Sa Pa Stone Church, while the hotel's hairdresser's, business centre, and airport transfers cater to both leisure and business travelers. Experience a perfect blend of relaxation and efficiency at Sapa Centre Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for VND 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs VND 91259.73 per day.

Location

Guest Reviews

9.6
Based on 1205 reviews
Cleanliness: 8.66
Service: 10
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 9.66
Food and Beverage: 9.66
Overall Experience: 10
S
Sivamalar extended_group my
10
Pros:

Breakfast was good except for choices for non beef and pork eater were limited. Location is excellent

2026-05-28 via Nuitee
A
Aylin couple tr
6
2026-05-28 via Nuitee
V
Vasileios couple au
9
Great location and such a cute hotel
Pros:

Locarion, location. Our room had a wonderful balcony with views of the mountains and city. Dua Lipa the Receptionist is a star - so helpful and always cheeful (we hope she has a good pregnancy and the safe arrival of her baby). They were happy to provide additional pillows. Very reasonable food and drink prices. Breakfast was satisfactory.

Cons:

The bathroom needs attention to be cleaned more thoroughly.

2026-05-28 via Nuitee
J
JP STEINMANN solo_traveller fr
8
Pros:

Hotel agréable très bien placé au centre de Sa Pa. Accueil sympathique. Confort satisfaisant conforme à la description.

Cons:

Rien à signaler.

2026-05-27 via Nuitee
S
Sheryl extended_group id
10
Pros:

The hotel located really strategically, The staff and manager really helpful during our stay. The breakfast also really good.

2026-05-26 via Nuitee
Q
Qidong couple jp
10
非常舒适,我后悔没有再多住几天。下次来想试试早餐
Pros:

设施齐全,干净整洁。不需要任何担心。位置位于sapa景区的中心,去哪儿都方便。我们住的街景房,可以在阳台嗑瓜子chill,非常惬意。前台的Serena非常专业。不仅帮我们换钱,回答所有问题,还帮我们预定了前往下一个目的地的bus。it really worth come here for her。

Cons:

no

2026-05-26 via Nuitee
N
nielbock solo_traveller ph
10
Sapa Centre Hotel, THE BEST!
Pros:

We had a wonderful stay at this Sapa homestay! The location is great — close to tourist spots, restaurants, and easy access to activities around Sapa. The staff were lovely, accommodating, and always ready to help with anything we needed. They have also cafe and restaurant that offers excellent food. Breakfast buffet was superb!
They were very helpful in arranging activity tickets and booking transportation, which made our trip so much easier and stress-free. The atmosphere was cozy and welcoming, and we truly enjoyed our stay.
Highly recommended for anyone visiting Sapa. Thank you for the warm hospitality!

Cons:

Nothing.

2026-05-20 via Nuitee
S
Sheena marie extended_group ph
10
2026-05-20 via Nuitee
J
Jeffrey couple us
9
Great stopover place.
Pros:

Location, staff

Cons:

Mold in bathroom

2026-05-14 via Nuitee
C
Claire couple au
10
Amazing location and staff!
Pros:

Great location, fantastic staff (special shout out to Dua) and great price. We’ll definitely return

Cons:

Nothing!

2026-05-13 via Nuitee
A
Azira extended_group my
9
2026-05-12 via Nuitee
D
Dheraphol solo_traveller th
10
Worth the price
Pros:

Excellent staffs and location.

2026-05-12 via Nuitee
L
Louis solo_traveller fr
10
2026-05-11 via Nuitee
P
PeteHenson solo_traveller ph
9
Sapa Centre Hotel: Really at the Center
Pros:

The location is superb. The staff, especially Dua Lipa, are equally superb. The breakfast is very good.

Cons:

None

2026-05-10 via Nuitee
E
Ella couple jp
10
Exceptional staff, great stay!
Pros:

I cannot thank the staff at Sapa Centre Hotel enough, especially Tintin! On our first night there I was battling a stomach bug and fell really ill from dehydration. Tintin called a driver, accompanied us to the hospital, and stayed with us to translate to the doctor in the middle of the night. He helped us extend our stay, was so friendly and hospitable for the rest of it all and checked in on me lots once I was better. The other staff were also nothing short of exceptional.
The room itself was comfy and the hotel is super located. We ate at the restaurant often and it was always delicious.
Hugest thanks to Tintin and all the staff, I cannot thank them enough!

2026-05-09 via Nuitee
D
Desiree Mae extended_group gb
10
2026-05-08 via Nuitee
R
Raylene couple us
10
Good for short stay as it’s on the center of Dspa and convenient to everything.
Pros:

It is in the best location right in the very center with restaurants and shops in walking distance.

Cons:

Our shower didn’t work. The controller of shower fell out so we complained and somebody came to fix it by just gluing it and of course when we showered again - it fell off! I also found roach twice! But it’s expected I guess

2026-05-07 via Nuitee
S
So-Mi extended_group au
8
Great location to access to the Fansipan
Pros:

Convenient location
Spacious room
Tasty breakfast
Friendly staff

Cons:

The Hand towels and shower mats were too worn out and stain.

2026-05-06 via Nuitee
C
Christine couple gb
9
Great hotel, excellent staff in a beautiful part of Vietnam!
Pros:

The location was excellent! The room was clean & beds were comfortable. They accommodated a very late check-in with clear & helpful information. The breakfasts were great with a good choice of food & we had a delicious meal the evening we left. The standout for me were the staff, polite, friendly & very helpful! A big shout out to “Dua Lipa” the receptionist for whom nothing was too much.. she was the jewel in the crown of the Sapa Central Hotel.

2026-05-04 via Nuitee
V
Vilma extended_group sa
10
Comfortable and happy to the place and location.staff was helpful (Dua).
Pros:

The location was perfect.
The breakfast was delicious
The staff specifically DUA was helpful to all our needs and very informative.taxi,tickets she managed all our tour.

Cons:

Almost perfect.

2026-05-03 via Nuitee