Heart Of Sapa Hotel

Hotels
9 (1214 reviews)
Đường Đông Lợi 08A Đồng Lợi , Sa Pa , vn

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Uncomfortable beds
Lack of elevator

Categories

Cleanliness
8
Multiple mentions of dirty towels and unpleasant odors indicate concerns.
Service
9.5
Staff support and friendliness received positive feedback across reviews.
Location
9.5
Central location frequently praised, ideal for travelers.
Room Quality
8.5
Mixed sentiments with some reviews being positive, but also negative feedback on comfort and cleanliness.
Amenities
8.5
No major amenities mentioned; basic provisions meet expectations.
Value for Money
9.5
Many reviews suggest good value particularly in relation to location.
Food and Beverage
9
Breakfast and culinary offerings are generally well-received.
Overall Experience
9.5
Overall positive experiences despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Central Location and Convenient Amenities
Heart Of Sapa Hotel, just 5.3 km from Fansipan Legend Cable Car Station, offers a comfortable stay with a restaurant, free parking, and a bar.

Cozy Rooms and Modern Facilities
Guests can enjoy air-conditioned rooms with essential amenities like a flat-screen TV, safety deposit box, and free WiFi. The hotel also provides a 24-hour front desk, airport transfers, and a shared kitchen.

Explore the Scenic Surroundings
Perfect for nature lovers, the hotel is close to popular attractions like Sa Pa Lake and Sa Pa Stone Church. Guests can also engage in outdoor activities like hiking and cycling, with bike hire services available on-site.

Book your stay at Heart Of Sapa Hotel for a memorable experience in Sa Pa.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9
Based on 1214 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9.5
A
Andrea • solo_traveller • ch
1
Cons:

Katastrophal wurden ungefragt in ein Partnerhotel gebucht. Und die Betten waren katastrophal

2026-05-23 • via Nuitee
F
FABIENNE • couple • fr
8
Bon séjour, hôtel très central, défraîchi mais bon confort
Pros:

Heart of Sapa hôtel est un peu défraîchi mais il est central et assez authentique et somme toute plutôt confortable. Mais beaucoup d’éléments sont dégradés ou un peu cassés , poussière dans les étagères , l’ensemble donne un aspect défraîchi. Au demeurant préférable aux horribles nouvelles constructions clinquantes, mais la maintenance et l’accueil pourraient être plus attentifs.

Cons:

Le débit de la douche est indigent. Le petit déjeuner inclus est plus que frugal, 1 plat et une mini tasse de boisson tiédasse. La propriétaire n’est pas sur place et ses employées ne parlent pas anglais donc la compréhension est parfois laborieuse

2026-05-23 • via Nuitee
H
Hồng • couple • vn
10
2026-05-20 • via Nuitee
S
shai • solo_traveller • il
10
שהות נעימה מאוד במלון במרכז העיר במחיר הוגן
Pros:

חדרים נוחים מאוד, מיקום מרכזי, שירות אדיב.

אומנם הצוות ברובו לא דובר אנגלית, אבל התקשורת פשוטה באמצעות אמצעי תרגום דיגיטליים.

2026-05-20 • via Nuitee
H
Hồng • couple • vn
10
Good place
Pros:

Chúng tôi đã quay lại ở rất nhiều lần .
Khách sạn được đánh giá cao về sự chuyên nghiệp , nhân viên nói tiếng anh lưu loát và họ đã hỗ trợ rất tốt.

Ăn sáng ngon , phòng sạch sẽ nằm ngay trung tâm .

Các bạn hãy chọn heart of Sapa cho chuyến đi của mình thêm ý nghĩa hơn nhé .

Cons:

Phòng view đẹp

2026-05-19 • via Nuitee
J
Juliette • couple • ca
10
Pros:

Nous avons aimé notre séjour

Cons:

Rien

2026-05-17 • via Nuitee
H
Hồng • couple • vn
10
Perfect
Pros:

Phòng đệm rất êm và ăn sáng ngon.

Khách sạn nằm gần trung tâm nhưng rất yên tĩnh . Chắc chắn sẽ quay lại

Cons:

Nothing

2026-05-10 • via Nuitee
N
Nikolai • solo_traveller • ru
7
Pros:

Расположение удобное очень

Cons:

Персоналу вообще пофиг на все. Работают так себе. В конце попросил в связи с уездом раньше, сделать завтрак в дорогу, сказали хорошо. Но так ничего и не сделали

2026-05-09 • via Nuitee
L
Lewis • solo_traveller • gb
2
AVOID.
Cons:

The staff were extremely noisy every night shouting and screaming and kept me awake. The road noise was also very loud and disruptive. The room smelled so damp it was disgusting. The pillows are all yellow. The towels are pathetic and old. The fridge did not work and the air con wasn’t good. The water pressure was not good on the top floor.

2026-05-04 • via Nuitee
U
Utterson • solo_traveller • gb
6
2026-05-03 • via Nuitee
S
Stefan Wendelin • solo_traveller • de
3
2026-05-02 • via Nuitee
T
Thuý Vy • extended_group • vn
1
Tệ
Pros:

Bà chủ thì ok

Cons:

Nhân viên thái độ tệ, phòng dơ, nhà vệ sinh bốc mùi, máy lạnh hư

2026-05-02 • via Nuitee
D
Derya • couple • gb
7
2026-04-28 • via Nuitee
A
Aleberg • solo_traveller • se
7
Pros:

Det låg centralt och var bekvämt! Bra badrum och skön säng! Wifi fungerade som det skulle. Man kunde boka många olika aktiviteter på boendet samt vidare transport till andra ställen. God frukost:)

Cons:

Det luktade mögligt i rummet och personal i receptionen förstod ingen engelska. De slängde mina skor för jag hade ställt de utanför rummet och de "såg lite smutsiga ut". Fick ej pengar i ersättning, men ett par gamla skor ( som visserligen var trasiga ).

2026-04-27 • via Nuitee
T
Thu Hien • solo_traveller • vn
10
Pros:

Phòng rất sạch sẽ, nhà tắm có vách ngăn với toilet. Giường rộng, đệm êm không bị ồn ào quá

Cons:

Không có thang máy

2026-04-23 • via Nuitee
R
Rudolphie • couple • se
8
2026-04-23 • via Nuitee
X
Xannix • solo_traveller • es
10
Excelente opción para presupuestos ajustados y no ajustados
Pros:

La habitación 302 es muy luminosa y acogedora, para el precio que tiene, me parece un lujo. Hace 2 años me quedé en otra habitación, no era igual de luminosa pero estaba igual de bien.

Cons:

Nada

2026-04-22 • via Nuitee
M
M Carmen • solo_traveller • es
7
2026-04-21 • via Nuitee
N
Nacira • solo_traveller • be
1
Ne réservé jamais cette chambre quelque soit le prix !
Pros:

Il n'y avait Rien à apprécier !
À fuir.

Cons:

L'accueil par une jeune fille : c'est un zéro que je lui attribue.
La chambre une catastrophe et la salle de bain il n'y avait pas d'eau pour se doucher, juste un mince filet d'eau qui coulait >>>catastrophe ! Une odeur d'égout permanente venait de la salle de bain.
Heureusement que j'avais pris qu'une nuit et très tôt le matin j'ai quitté les lieux.

2026-04-17 • via Nuitee
M
M Carmen • solo_traveller • es
6
Pros:

La habitación

Cons:

Las recepcionistas

2026-04-13 • via Nuitee