Hampton Inn Suites Flagstaff East

Hotels
Hampton Inn
9 (479 reviews)
990 N Country Club Dr , Flagstaff , us

Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Parking fees
Service issues
Breakfast quality

Categories

Cleanliness
8.58
Several mentions of cleanliness, but some complaints about odors and issues with towels.
Service
9.55
Many positive mentions of helpful staff and good service experiences.
Location
9.59
Multiple reviews highlight good location for access to restaurants and attractions.
Room Quality
8.54
Rooms are generally clean and spacious, but some noted comfort issues.
Amenities
9.07
Some amenities noted as good, but complaints about breakfast and parking fees.
Value for Money
9.03
Overall value perception mixed, affected by parking fees.
Food and Beverage
8.08
Significant complaints regarding breakfast quality and convenience.
Overall Experience
9.55
Overall positive sentiment with many recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:46

Property Description

Convenient Location: Located in Flagstaff, Hampton Inn Suites Flagstaff East is within close proximity to The North Pole Experience and Northern Arizona University.

Comfortable Accommodation: The hotel offers air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and cozy bedding for a relaxing stay.

Leisure Facilities: Guests can unwind in the indoor swimming pool or explore outdoor activities like hiking and skiing in the picturesque surroundings of Flagstaff.

Ready to experience comfort and convenience at Hampton Inn Suites Flagstaff East? Book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7.50 per day.

Location

Guest Reviews

9
Based on 479 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.55
P
Patrick family_with_children us
10
Pros:

Very clean hotel. Easy access to I40 and Hwy 89. Also a good pizza restaurant across the parking lot

2026-06-13 via Nuitee
V
Violetta solo_traveller us
10
2026-06-12 via Nuitee
S
Susan couple us
7
Good stopover location from the interstate. Safe parking and nearby restaurant and service station are perfect.
Pros:

Location

Cons:

Toilet was difficult to flush, Called maintenance.

Check in is very slow due to understaffing at busy time.

2026-06-10 via Nuitee
R
Rob family_with_children us
10
If it had been $50-$70 cheaper, I would say perfect
Pros:

The breakfast was great. The room was super clean and roomy really nice place. Great location felt safe the whole time.

Cons:

The room was ridiculously expensive

2026-06-09 via Nuitee
T
Tisha couple us
1
If you book online through a third party it does not state that the rooms are pet friendly and if you are allergic to an
Cons:

If you book online through a third party it does not state that the rooms are pet friendly and if you are allergic to any animals the hotel staff CANNOT GUARANTEE the next room they give you has had an animal that stayed in the room. That would’ve been great to know before I booked the stay. I asked if they had a room that isn’t pet friendly and they said no. The staff were not very accommodating nor was the manager on duty. The room stunk like animal fece and when we went to pick our pillow up that we forgot in the room they were cleaning the room and spraying a lot of fragrance to mask the smell. They will not give a refund and they also charge for parking.

2026-06-05 via Nuitee
A
Anthony couple us
10
Fantastic
Pros:

Clean everything worked as it should

Cons:

Nothing everything was great

2026-05-31 via Nuitee
T
Tomás solo_traveller us
10
2026-05-28 via Nuitee
L
Linda couple us
7
Overall the hotel is new & clean. Just disappointed in missed cleaning.
Pros:

Omelettes were much better than scrambled eggs. Waffles are always a hit!

Cons:

We checked in Thurs night & checked out Monday. Our room was not cleaned during our stay. I did have the do not disturb type sign out one day & forgot to remove it.
Another day it was out until after breakfast.

2026-05-26 via Nuitee
S
Simone Margarete Käthe couple de
10
Angenehm wie immer in der Hilton - Gruppe
Pros:

Grosses Zimmer, alles vorhanden. Freundliche Mitarbeiter.

Cons:

Parkgebühren wurden fällig- zwar nur 7,50$ pro Nacht, allerdings doch eher ungewöhnlich ausserhalb großer Städte.

2026-05-12 via Nuitee
D
David couple us
10
2026-04-28 via Nuitee
R
Roger couple us
10
2026-04-18 via Nuitee
S
Steve couple us
4
2026-04-18 via Nuitee
N
Nicolette extended_group de
9
Pros:

Das Frühstück war toll!

Cons:

Wir hatten leider nur mit Schwierigkeiten Wifi, das war aber nicht so schlimm, weil wir so müde waren.

2026-04-10 via Nuitee
F
Fermina couple us
9
Very comfortable and quiet
Pros:

Good

2026-04-10 via Nuitee
J
James couple us
6
Pros:

Ok

Cons:

Ok

2026-04-05 via Nuitee
E
Esman couple us
3
Loud and double charged for parking.
Pros:

Location

Cons:

Loud at night and got charged for parking when we paid already through Booking.com. You always get a bad located room through Booking.com.

2026-03-22 via Nuitee
J
Jeremy family_with_children us
9
2026-03-21 via Nuitee
O
Oscar family_with_children us
10
2026-03-21 via Nuitee
S
Shannon extended_group us
8
2026-03-11 via Nuitee
L
Laurie couple us
1
Pros:

The hotel was fine. A barking dog kept us awake all night. When the dog barked the lady next door would scream at the dog.
I went downstairs to the desk at 4:45 and they called the room but it didn't help at all.
So needless to say,I wasn't pleased.
The desk said they couldn't comp me because I booked through booking. Com.
Not very happy 😕
Laurie Baldwin

Cons:

The barking dog

2026-03-06 via Nuitee