Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Bathrooms need improvement

Categories

Cleanliness
8.29
Bathrooms can have some improvements.
Service
9.99
The staffs are friendly and accommodating especially Calvin (receptionist).
Location
10
The location is great for the first timers visiting Hanoi.
Room Quality
9.75
Room is spacious and has comfortable bed.
Amenities
9.88
Standard quality for this hotel tier.
Value for Money
9.74
Standard quality for this hotel tier.
Food and Beverage
9.29
Standard quality for this hotel tier.
Overall Experience
9.88
We recommend this hotel for their great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 16:45

Property Description

Central Location and Convenience
Located in the heart of Hanoi, just steps away from Thang Long Water Puppet Theater, Hanoi Stella Hotel offers a convenient stay with easy access to popular attractions and transportation options.

Comfortable Rooms with City Views
Experience comfort in every corner with air-conditioned rooms, flat-screen TVs, and private bathrooms. Some rooms even feature a terrace with stunning city views, ensuring a relaxing stay.

Explore and Enjoy
Start your day with a delicious breakfast and explore the city with ease using bike or car hire services available at the hotel. After a day of sightseeing, unwind at the hotel's restaurant or take advantage of the free WiFi to share your adventures.

Book your stay at Hanoi Stella Hotel for a memorable and convenient experience in Hanoi.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for VND 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 176 reviews
Cleanliness: 8.29
Service: 9.99
Location: 10
Room Quality: 9.75
Amenities: 9.88
Value for Money: 9.74
Food and Beverage: 9.29
Overall Experience: 9.88
L
le linh • extended_group • vn
7
2026-05-06 • via Nuitee
H
Hazem Ayman • couple • ae
8
2026-04-27 • via Nuitee
E
Evabsthlm • solo_traveller • se
8
Pros:

Bra läge

Cons:

Ett snålställe. Fick bara saker för en person fast rummet är för två personer. Påpekade det men dom snålade på. Första stället jag varit på som är så snåla. En vatten en liten påse kaffe. En uppsättning handukar.. är du djärv boka för två. Det är samma pris

2026-04-25 • via Nuitee
C
Cheryl • couple • gb
4
One night was enough
Pros:

Nothing really

Cons:

It needs to be cleaned. Dust on every lampshade. The room smelt of damp/settled water

2026-04-21 • via Nuitee
J
JACKY • solo_traveller • fr
8
Pros:

emplacement central face a l'arret de bus
en particulier le 86 menant a l'aeroport (23 hang tre)
situe a quelques minutes de marche du lac

Cons:

pas de petit dejeuner a l'hotel
un peu cher a mon avis

2026-04-16 • via Nuitee
T
Tyrone • couple • gb
3
Everything is in walking distance.
Pros:

Away from the noise

Cons:

Wasn’t working air con toilet flush

2026-04-08 • via Nuitee
A
alshammari • couple • sa
7
Pros:

البنت في الاستقبال جداً محترمة
الغرفه مكتملة ببلكونه كبيره بالدور السابع
لكن

Cons:

للاسف النظافة في البلكونة سيئة والزبائل لم تنظف من قبل من الزبائن السابقين
الفراش فيه رائحة جداً سيئة
لو كان هناك قفل من الداخل افضل
الحمام لايقفل بابه
اتمنى من القائم على الفندق ان يكون اشد حرص من ناحيه النظافة لااريد ارفاق صور فهو يتفهم ذلك

2026-04-05 • via Nuitee
M
megan • couple • au
9
2026-03-29 • via Nuitee
C
Chloe • solo_traveller • gb
8
2026-03-26 • via Nuitee
T
Tushar • extended_group • in
8
Pros:

The location is in prime area.

Cons:

We had booking made 2 months back. Also messaged regarding check in time on booking.com messages. Yet when we reached hotel, they told no rooms and shifted us to their other hotel named Hotel Endless Hanoi.

2026-03-25 • via Nuitee
K
Katherine • couple • ca
4
Cette chambre aurait pu être acceptable pour 10$ mais pas pour 50$ !
Pros:

Hôtel dans le vieux quartier

Cons:

Nous avons eu la chambre sans fenêtre au rez-de-chaussée. Elle ressemblait à une zone de débarras (deux télévisions déglinguées, une lampe sans ampoule…). Le personnel/famille parlait très fort dans la réception à côté, le soir tard.

2026-03-25 • via Nuitee
R
ROHIT • family_with_children • in
3
Somehow managed to complete the stay.
Pros:

Only location.

Cons:

Mattress was very soft and uncomfortable, led to back pain. I had to sleep on floor. Negligible breakfast option, no buffet, need to order and wait for years. No access to top floors by elevators.

2026-03-25 • via Nuitee
R
Rioghan • solo_traveller • ca
5
2026-03-23 • via Nuitee
G
Gonçalo • couple • pt
7
2026-03-20 • via Nuitee
M
mayumi • couple • jp
7
値段が安いのでこんなものかな。
Pros:

バスの便が良かった。観光地に近い。店が多く食事に困らなかった。

Cons:

手持ちシャワーのお湯が壊れていて出なかった。

2026-03-19 • via Nuitee
K
Kimheung • couple • fr
10
La personne à l’accueil était vraiment sympa, il a tout préparé pour votre arrivée
2026-03-17 • via Nuitee
T
Tassos • solo_traveller • au
8
2026-03-16 • via Nuitee
D
Dmitrii • couple • ru
5
Pros:

Единственное что понравилось, это- расположение. До озера 3 минуты ходьбы

Cons:

Номер на 8 этаже ужасный. На счет остальных не знаю. Простыни грязные, матрас не удобный, нет гигиенического душа

2026-03-12 • via Nuitee
D
Duy • solo_traveller • ch
7
Pros:

Die Lage ist gut, um die Stadt zu erkunden. Etliche Restaurants und Geschäfte sind zu Fuss gut erreichbar. Das Zimmer verfügt alles was man für eine Nacht benötigt. Der Balkon bietet Sitzgelegenheit und hat Pflanzen, jedoch kann man lange nicht verweilen, da das Hotel an einer verkehrsreichen Strasse liegt.

Cons:

Die ganze Ausstattung sieht älter aus, so sind die Matratzen eher weich. Für mich sind sie zu weich, aber für eine Übernachtung war es passabel.

2026-03-05 • via Nuitee
K
Klinger • solo_traveller • vn
3
Desolates Einzelzimmer.
Cons:

Sehr kleines Zimmer mit kleinem kaputten Fenster zum Betonhinterhof. Zweite kleine Fenster ein Fake mit Bauschutt dahinter. Dusche mit Klebeband irgendwie geflickt. Für den Preis ein bißchen frech.

2026-03-04 • via Nuitee