Four Points Flex by Sheraton Kobe Sannomiya

Hotels
•
Four Points Express
8.4 (2318 reviews)
1-9 Nunobikicho, Chuo-ku , Kobe , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Cleanliness issues
Room ventilation problems
Limited amenities in some rooms

Categories

Cleanliness
7.61
Some issues with cleanliness noted, such as dust under the bed and hair in the sink.
Service
9.08
Staff provided excellent service, with many positive mentions about their helpfulness and friendliness.
Location
8.62
Convenient location close to train stations and local amenities.
Room Quality
8.07
Rooms noted as clean and adequately sized, although some experienced lack of views.
Amenities
8.6
Amenities present, though some guests found issues with specific items like the water dispenser.
Value for Money
8.06
Generally reasonable value considering location and cleanliness, despite some issues.
Food and Beverage
8.61
Breakfast well-received, with good variety and quality.
Overall Experience
8.58
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:04

Property Description

Convenient Location
Situated just minutes away from popular attractions like Kitano Ijinkan and Kobe Chinatown, UNIZO INN Kobe Sannomiya offers easy access to the best of Kobe.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Facilities
With a 24-hour front desk, English and Japanese-speaking staff, on-site restaurant, and services like dry cleaning and massages, guests can enjoy a hassle-free stay at UNIZO INN Kobe Sannomiya.

Experience convenience and comfort at UNIZO INN Kobe Sannomiya - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2318 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
K
Keiko • couple • ca
7
まあまあ
Pros:

2人で泊まったのですが予約で間違えてシングルベッド1つしかなくフロントにて変更してもらいよかったです

Cons:

コーヒーを淹れようと思ったらカップに飲んだ跡があってガッカリしました

2026-10-31 • via Nuitee
S
Sunny • family_with_children • tw
7
Pros:

早餐有選擇性很不錯,還可以吃到很飽,撐到中午也沒問題!

2026-10-31 • via Nuitee
A
Ayala • couple • il
7
Pros:

Good Location

Cons:

Very small room

2026-10-31 • via Nuitee
西瀧 • couple • jp
5
2026-10-31 • via Nuitee
I
Ikeya • solo_traveller • jp
8
2026-10-31 • via Nuitee
Y
YIAN • solo_traveller • tw
8
Pros:

房間很乾淨,基本上該有的設備都有,備品也非常好,牙膏有獨立包裝的,就不用為了牙膏再拿一次牙刷。附近走大概10分鐘就能到鬧區,沿路Lawson, Familymart, 7-Eleven都有,距離神戶三宮站交通樞紐也是10分鐘內能到達,推薦!

Cons:

只可惜插座電力比較不穩定,只是手機充電還好,但使用吹風機就有點挑戰角度(不建議吹風機舉起來比插座高)。洗衣機即便平日也很多人使用,只有兩台略少,但是依個人需求自己斟酌使用就好。

2026-10-29 • via Nuitee
鈴木 • solo_traveller • jp
9
2026-10-29 • via Nuitee
大地 • solo_traveller • jp
5
Pros:

場所が良かったので助かりました。

2026-10-29 • via Nuitee
M
Mariann • couple • hu
9
Központi helyen lévő, kényelmes szoba, kedves személyzettel.
Pros:

Központi helyen volt, kedves személyzet, szép szoba. Ajánlom másnak is!

Cons:

Kevés a mosógép, várni kellett rá hogy tudjunk mosni.

2026-10-28 • via Nuitee
K
KANAZAWA • solo_traveller • jp
6
2026-10-26 • via Nuitee
S
Satoe • couple • jp
8
またリピートしてもいいなって感じのホテル
Pros:

立地が良くコスパが良く無駄がない
フロントにスタッフが常駐している安心感
外部の音が聞こえず静か
さらに松屋が隣にあるのが良かった

Cons:

部屋やベッドが若干狭い

2026-10-26 • via Nuitee
Y
YUKIHIRO • solo_traveller • jp
9
快適に
Pros:

近くにコンビニ、下に松屋があり便利

Cons:

駅から少し遠い

2026-10-25 • via Nuitee
フジモト • solo_traveller • jp
9
Pros:

お部屋の清潔感
立地の良さ!
コンビニすぐ目の前!

Cons:

なし

2026-10-24 • via Nuitee
フジモト • solo_traveller • jp
9
Pros:

お部屋の清潔感
スタッフの対応がよい!
朝食がリーズナブル、美味しい

Cons:

特になし

2026-10-24 • via Nuitee
Y
Yunnuo • solo_traveller • gb
10
2026-10-23 • via Nuitee
N
NANAKO • solo_traveller • jp
6
2026-10-22 • via Nuitee
T
tenta • solo_traveller • jp
10
2026-10-22 • via Nuitee
刀使ノ婿 • solo_traveller • jp
8
Pros:

三宮から徒歩圏内

Cons:

仕事柄きになってきまったのが埃…
基本清掃しない壁面に埃を見つけてしまい…
室内清掃時にフラワー(ホコリ取り)とかでやるだけでもかなり見栄えは変わると思います。

2026-10-22 • via Nuitee
I
I-AN • solo_traveller • tw
9
住兩晚,使用一樓洗衣場設備與自助備品。
Pros:

親切但不會太超過,位置方便是幹線公車會經過的地點
又離三宮車站一小段路可以保有安靜。

Cons:

可能是當天市區住宿需求增加,價格略為浮動

2026-10-22 • via Nuitee
H
Hideko • solo_traveller • jp
8
お得
Pros:

レセプションの方の対応が素晴らしかったです

2026-10-22 • via Nuitee