Four Points Flex by Sheraton Kobe Sannomiya

Hotels
•
Four Points Express
8.4 (2318 reviews)
1-9 Nunobikicho, Chuo-ku , Kobe , JP
+81 78-230-0381

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good location
Cons:
Cleanliness issues
Room ventilation problems
Limited amenities in some rooms

Categories

Cleanliness
7.61
Some issues with cleanliness noted, such as dust under the bed and hair in the sink.
Service
9.08
Staff provided excellent service, with many positive mentions about their helpfulness and friendliness.
Location
8.62
Convenient location close to train stations and local amenities.
Room Quality
8.07
Rooms noted as clean and adequately sized, although some experienced lack of views.
Amenities
8.6
Amenities present, though some guests found issues with specific items like the water dispenser.
Value for Money
8.06
Generally reasonable value considering location and cleanliness, despite some issues.
Food and Beverage
8.61
Breakfast well-received, with good variety and quality.
Overall Experience
8.58
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:04

Property Description

Convenient Location
Situated just minutes away from popular attractions like Kitano Ijinkan and Kobe Chinatown, UNIZO INN Kobe Sannomiya offers easy access to the best of Kobe.

Comfortable Rooms
Each room is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Facilities
With a 24-hour front desk, English and Japanese-speaking staff, on-site restaurant, and services like dry cleaning and massages, guests can enjoy a hassle-free stay at UNIZO INN Kobe Sannomiya.

Experience convenience and comfort at UNIZO INN Kobe Sannomiya - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2318 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
Y
Yoshiko • solo_traveller • jp
9
良かったのでまた再訪させていただく予定で予約済み。
Pros:

清潔感がありスタッフの方の対応が良かった。

Cons:

ちょっと駅から遠い。

2026-09-19 • via Nuitee
C
Chiaki • family_with_children • jp
8
2026-09-17 • via Nuitee
R
Robert • solo_traveller • pl
10
2026-09-17 • via Nuitee
M
may7 • solo_traveller • jp
8
Pros:

清潔で、快適に過ごせました！

Cons:

特に無いです。

2026-09-17 • via Nuitee
地球的菜野人 • solo_traveller • jp
5
お尻洗い機が私にはだめです
Pros:

清潔、価格

Cons:

外国製？のおしり洗浄機がしょぼくてNG

2026-09-17 • via Nuitee
L
Lala • couple • jp
8
過ごしやすかった
Pros:

とにかく綺麗だった

Cons:

特になし

2026-09-16 • via Nuitee
A
AKEMI • solo_traveller • jp
5
Pros:

建物が綺麗で清潔だった。

Cons:

たまたまだと思うが、チェックインの時のスタッフ方の説明が早く、聞き取りづらくわかりにくかった。エレベーターに乗る際に、カードをかざすなど当たり前の事かもしれないが、泊まり慣れないものにとっては説明されなきゃわからなかった。
スタッフの方の対応は悪くはなかったが、サービスに温かみはなかった。

2026-09-14 • via Nuitee
N
Narumi • solo_traveller • jp
10
2026-09-13 • via Nuitee
S
SHINOBU • solo_traveller • jp
10
2026-09-13 • via Nuitee
山口 • solo_traveller • jp
10
Pros:

立地やホテルの施設も値段以上で大満足です。

2026-09-13 • via Nuitee
S
SATOMI • solo_traveller • jp
8
Pros:

スタッフの対応が丁寧で良かった。

Cons:

部屋用のガウン等が無かった。
部屋着を持参したので差し支えなかった。

2026-09-13 • via Nuitee
M
Morgan • solo_traveller • fr
10
2026-09-12 • via Nuitee
X
Xiao-ting • solo_traveller • tw
10
2026-09-11 • via Nuitee
S
Soh • solo_traveller • jp
3
ブランドのバッチつけた粗悪品
Pros:

玄関がいい匂い

Cons:

シャンプーの質が低い
特になんのサービスもない
ただシェラトンってだけ

2026-09-11 • via Nuitee
E
Eiko • extended_group • jp
8
必要十分
2026-09-10 • via Nuitee
J
James • couple • us
8
Nice comfortable stay in a good location. Breakfast is good, but not outstanding.
Pros:

The location is perfect.

Cons:

No common area to sit.

2026-09-10 • via Nuitee
T
tamiko • couple • jp
9
Pros:

コーヒー、冷水、温水等が自由に飲めて良かったです
ホテルの前にバス停があり、移動が楽でした

Cons:

とくになし

2026-09-08 • via Nuitee
K
Kouji • couple • jp
8
Pros:

駅から近い

2026-09-07 • via Nuitee
M
Minh • couple • ca
10
Great location with kind staff to stay and rest up for our trip!
Pros:

The staff and facilities were excellent. The location was a good distance from the station.

2026-09-07 • via Nuitee
N
Naoko • solo_traveller • jp
10
短い滞在でしたが快適に過ごせました。ありがとうございました。
Pros:

利用施設から比較的近い

Cons:

特にない

2026-09-06 • via Nuitee