Lanelay Hall Hotel & Spa

Hotels
8.8 (1536 reviews)
Lanelay Lane , Hensol , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great food
Excellent service
Cons:
Overpriced
Limited amenities
Mixed location sentiment

Categories

Cleanliness
8.63
The hotel was exceptionally clean, although there were mixed sentiments about the overall setting.
Service
9.6
Outstanding service from staff members like Bonnie Rae and Robert, who were attentive and helpful.
Location
8.64
The location was convenient, although expectations of the surrounding area were not fully met.
Room Quality
9.09
We had a dual aspect room but had some view-related concerns.
Amenities
8.12
Spa facilities were underwhelming as they only included a pool and sauna with no impressive features.
Value for Money
7.58
Considered overpriced for the experience provided, especially given the service and amenities.
Food and Beverage
9.63
Food quality was phenomenal; the meals received high praise from multiple guests.
Overall Experience
9.1
An overall enjoyable stay highlighted by excellent service and food, but marred by a few disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:14

Property Description

Luxurious Accommodation with Spa
Lanelay Hall Hotel & Spa in Hensol offers a tranquil escape just 20 km from Cardiff University. Indulge in the hotel's serene garden, free private parking, and exquisite dining options at the restaurant and bar. Unwind in the indoor pool and sauna, or enjoy the convenience of room service during your stay.

Elegant Rooms and Exceptional Service
Each room at the hotel is thoughtfully designed with a desk, flat-screen TV, and a private bathroom. The attentive staff, fluent in multiple languages, are available 24/7 at the front desk to cater to your needs. Experience comfort with amenities like bed linen, towels, a wardrobe, and a kettle in every guest room.

Sun Terrace and Beyond
Relax on the sun terrace or explore nearby attractions like Cardiff Castle and Principality Stadium, both just 21 km away. With multilingual assistance and proximity to Cardiff Airport, Lanelay Hall Hotel & Spa ensures a memorable stay for every guest.

Important information:

Please note that the hotel will take full payment until 10 days after the reservation is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.8
Based on 1536 reviews
Cleanliness: 8.63
Service: 9.6
Location: 8.64
Room Quality: 9.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 9.63
Overall Experience: 9.1
M
Michael • solo_traveller • lu
10
2026-09-19 • via Nuitee
S
Shane • solo_traveller • gb
10
Short stay
Pros:

The food was superb.
The spa was amazing.
All staff were amazing.
The room was spotless.

Cons:

N/A

2026-09-17 • via Nuitee
H
Hazel • solo_traveller • gb
8
2026-09-16 • via Nuitee
S
Simon • solo_traveller • gb
8
Well worth a stay
Pros:

Well priced and well specified hotel. Treats in the room for returning guests, well designed rooms with comfortable beds.
Breakfast was excellent.

Cons:

The restaurant was closed so the bar food was good, but from a very limited menu.
Additional charge for using external amenities.

2026-09-16 • via Nuitee
D
Danielle • couple • gb
8
2026-09-14 • via Nuitee
D
Diana • couple • gb
10
Amazing
Pros:

Aesthetically pleasing and so relaxing. The staff are highly trained and nothing is too much trouble. Thoroughly enjoyed

Cons:

That you have to pay extra for the outside jacuzzi pool - that’s a bit greedy

2026-09-10 • via Nuitee
D
David Lewis • solo_traveller • gb
8
2026-09-09 • via Nuitee
E
elaine • solo_traveller • gb
10
Amazing will go again
Pros:

Beautiful hotel
So clean and staff friendly
Very classy

Cons:

Can’t use outside hot tub after 6 or book a treatment
The pool is a relaxation pod so not swimming but was beautiful

2026-09-08 • via Nuitee
L
Leander • couple • gb
8
Enjoyed it but it was my husband 60th so would have liked a different room
Pros:

Very good

Cons:

Bedroom was on the very top of hotel with lots of low beams and my husband kept bumping his head as he is tall

2026-09-08 • via Nuitee
V
Vicky • solo_traveller • gb
10
Pros:

This place is just absolutely superb. Such a romantic setting. The staff are so pleasant and attentive. The room was just beautiful. Spotlessly clean and set up with balloons, rose petals, a sweet treat and swan towels for my boyfriends birthday. I cant recommend this place enough. The BLOK restaurant was exceptional. The food was to die for. My boyfriend had a complimentary glass of prosecco for his birthday. I didnt use the spa facilities because the times included with our stay coincided with our evening meal and check out time. Apart from that this place is a no brainer

2026-09-07 • via Nuitee
S
Sara • extended_group • gb
10
Simply splendid!!!
Pros:

Stylish, super friendly and helpful staff. Stunning spa- just something special about this place!

Cons:

Suite was stylish and comfortable.

Spa was tranquil and great treatments.

2026-09-06 • via Nuitee
M
Madison • couple • gb
10
Fantastic
Pros:

Such lovely staff, rooms were amazing and food was something else!

Cons:

Nothing

2026-09-05 • via Nuitee
C
Chloe • couple • gb
7
2026-09-04 • via Nuitee
S
Sara Mai • couple • gb
10
2026-09-03 • via Nuitee
C
Carwyn • couple • gb
10
Beautiful stay
Pros:

Excellent and relaxing

Cons:

Nothing

2026-09-02 • via Nuitee
M
Matt • solo_traveller • gb
10
2026-09-02 • via Nuitee
C
Christopher • couple • gb
9
We had a wonderful stay for my wife’s birthday . The suite we had was fantastic and our meal in BLOK was fantastic
Pros:

The hotel is beautifully presented . BLOK restaurant service and food was exceptional.

Cons:

Nothing

2026-09-01 • via Nuitee
M
Moss • solo_traveller • gb
10
2026-08-30 • via Nuitee
J
John • couple • gb
10
The room we stayed in was very nice with a free standing bath and the hotel was done out to a very high standard. The po
Pros:

It was excellent in the every way. The staff were very friendly and accommodating and the hotel was really nice

Cons:

Nothing

2026-08-29 • via Nuitee
I
Irene • solo_traveller • gb
10
Enjoyable, lovely atmosphere & very attentive staff
Pros:

Immaculately clean hotel. Well done
Housekeeping staff.
All staff very pleasant & obliging.
Attention to detail in decor impressive

2026-08-28 • via Nuitee