Lanelay Hall Hotel & Spa

Hotels
8.8 (1461 reviews)
Lanelay Lane , Hensol , gb

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great food
Excellent service
Cons:
Overpriced
Limited amenities
Mixed location sentiment

Categories

Cleanliness
8.63
The hotel was exceptionally clean, although there were mixed sentiments about the overall setting.
Service
9.6
Outstanding service from staff members like Bonnie Rae and Robert, who were attentive and helpful.
Location
8.64
The location was convenient, although expectations of the surrounding area were not fully met.
Room Quality
9.09
We had a dual aspect room but had some view-related concerns.
Amenities
8.12
Spa facilities were underwhelming as they only included a pool and sauna with no impressive features.
Value for Money
7.58
Considered overpriced for the experience provided, especially given the service and amenities.
Food and Beverage
9.63
Food quality was phenomenal; the meals received high praise from multiple guests.
Overall Experience
9.1
An overall enjoyable stay highlighted by excellent service and food, but marred by a few disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:14

Property Description

Luxurious Accommodation with Spa
Lanelay Hall Hotel & Spa in Hensol offers a tranquil escape just 20 km from Cardiff University. Indulge in the hotel's serene garden, free private parking, and exquisite dining options at the restaurant and bar. Unwind in the indoor pool and sauna, or enjoy the convenience of room service during your stay.

Elegant Rooms and Exceptional Service
Each room at the hotel is thoughtfully designed with a desk, flat-screen TV, and a private bathroom. The attentive staff, fluent in multiple languages, are available 24/7 at the front desk to cater to your needs. Experience comfort with amenities like bed linen, towels, a wardrobe, and a kettle in every guest room.

Sun Terrace and Beyond
Relax on the sun terrace or explore nearby attractions like Cardiff Castle and Principality Stadium, both just 21 km away. With multilingual assistance and proximity to Cardiff Airport, Lanelay Hall Hotel & Spa ensures a memorable stay for every guest.

Important information:

Please note that the hotel will take full payment until 10 days after the reservation is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1461 reviews
Cleanliness: 8.63
Service: 9.6
Location: 8.64
Room Quality: 9.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 9.63
Overall Experience: 9.1
A
Andrea • couple • gb
10
The staff at Lanelay hall were exceptional and made our stay such a pleasure
Pros:

Lovely property refurbished to a high standard

Cons:

I wouldn’t call the spa facilities a spa, the pool is extremely shallow-charging a lot extra to use the outside spa bath is a bit cheeky.

2026-07-03 • via Nuitee
K
Kate • couple • gb
10
Pros:

Absolutely out of this world

Cons:

Absolutely nothing i didn't want to leave

2026-07-03 • via Nuitee
E
Emma • couple • gb
10
Lovely stay but very pricey
Pros:

Stunning & clean

Cons:

The price

2026-07-02 • via Nuitee
E
Eve • solo_traveller • gb
10
Exceptional hotel
Pros:

Everything, the staff are amazing, the room was clean and quiet and the spa facilities were good.

Cons:

There was no negatives for me, it was beautiful.

2026-07-01 • via Nuitee
K
Kendra • solo_traveller • gb
8
2026-06-30 • via Nuitee
S
Siena • couple • gb
8
Pros:

How friendly the staff was and how clean

Cons:

The pool is only open 5-10 when u arrive and from 7am but you have to leave by 11 and it’s £25 just for n hour in the hot tub and when I was booking it didn’t mention on here that the food isn’t open a Monday and Tuesday so a bit gutted

2026-06-30 • via Nuitee
A
Alexandra • solo_traveller • gb
10
2026-06-30 • via Nuitee
D
Donna • solo_traveller • gb
10
2026-06-30 • via Nuitee
K
Kieran • couple • gb
10
2026-06-29 • via Nuitee
E
Emily • couple • gb
10
Loved it here - need to come back!
Pros:

Such a beautiful place! Big rooms and the property itself is just beautiful. Just wish we could’ve stayed and enjoyed it longer!

2026-06-29 • via Nuitee
A
aedwardshome • Family • Raglan, Monmouthshire, South Wales, Wales
10
Very relaxing!
Pros:

Lanelay Hall is a gorgeous old building with beautiful rooms. All staff were very attentive throughout our stay - which was in the middle of a big heatwave. There were 2 electric fans in my room, to help me stay as cool as possible. Water was readily available for anyone needing to top up. The spa was very relaxing, and massage treatment lovely. The food in the Blok restaurant was excellent - it's clearly well-known for its steak, but as 2 pescatarians, we can say that the fusion of flavours and ingredients was delicious. Breakfast too was very good. We had a delightful mother and daughter stay. Diolch!

2026-06-27 • via Tripadvisor
1
14timt • Solo travel • London, England
10
Lovely hotel, great staff
Pros:

This is a lovely hotel and spa. I came for three days to go mountain biking in Wales. The staff were friendly and helpful in storing my bikes overnight. The spa was a great way to recover after a day of biking. The food was great too.

2026-06-27 • via Tripadvisor
S
stuartjM6740WP • Family
8
Very good value - could be even better!
Pros:

Strange location in middle of housing estate but very pleasant grounds. Achieves a chilled out atmosphere - ambient music wherever you go. Character features but finish does not always quite hit the mark. Large rooms, but our dressing table was damaged and some sockets were quite inaccessible. Most staff were very good, but an our waitress for the evening meal was unprofessional / unhelpful. The food was good.
Value for money is very good, as long as you check charges - we were presented with a bill that included two breakfasts that we hadn’t had. With a few changes this place could be great.

2026-06-27 • via Tripadvisor
R
Roz • solo_traveller • gb
6
Lovely Hotel but some disappointing aspects
Pros:

The hotel is well appointed and maintained. Breakfast on the terrace was very good and breakfast staff excellent. Rooms clean and well presented

Cons:

We arrived at 1.45 pm and had advised them prior to arrival we had to leave for a concert at 3pm and needed to change. Appreciate check in is a 3pm but room not ready till 3pm but if we paid £25 the room would be ready at 2pm ! We were in Clock Tower 2 and there is a skylight but no windows or aircon so room was very warm ( fans provided by too noisy to leave on all night) - under the skylight the carpet was wet ( dry by the morning) - no welcome pack so no idea what WiFi code was or how to phone reception. I base this feedback on the room price - policy is policy but being helpful does encourage people to return

2026-06-27 • via Nuitee
L
Libby • couple • gb
9
Pros:

We had the most wonderful little stay after a wedding. Room was so comfy and elegantly decorated. The whole building was beautiful. We loved the spa and it was also decorated really aesthetically. The best point through was the breakfast staff. The chef and the lady who welcomes you were incredible and an asset to the company. Friendly, attentive and really made my day. Breakfast selection was amazing and so tasty. Really set us up for the day! We can't wait to stay again soon. Both ladies were so lovely and made us feel so welcome. Breakfast in the garden felt like a right treat. Thanks so much for a beautiful stay.

Cons:

We did find that the £25 ( for an hour!) additional cost to use the small outdoor pool was a bit steep. As lovely as it is it does not warrant £25 for this and a cocktail/prosecco unfortunately.
The room was also unbearably hot but it was a heatwave and they had provided fans, maybe closing the curtains on specially hot days may help to keep the room cooler?

2026-06-27 • via Nuitee
V
Vikki • couple • gb
7
Lovely romantic hotel
Pros:

Beautifully decorated

Cons:

No full length mirror in the room. Not enough plug sockets, no air conditioning, not enough tea bags, too strict on the times for residents to use the pool and the jacuzzi area should be free for residents.

2026-06-27 • via Nuitee
C
Celia • family_with_children • gb
10
Affordable luxury with 5 star service
Pros:

Having never been to Laneley Hall it was a very pleasant surprise from the moment we arrived it was like entering a secret garden with wonders to behold inside and out. From reception staff extremely tasteful deco spotlessly clean. A zen spa to relax and the best of all dining experience we have experienced in quite sometime. Well done Terry & Team a credit. And thank you for the personal touch of a Birthday treat and card 💕

Cons:

No fault of the Hall weather exceptionally hot!
And although fans provided in room and we prepared with bringing our own fans also. Air con would have been much appreciated. Maybe something to consider for future.

2026-06-26 • via Nuitee
H
Helen • couple • gb
7
2026-06-26 • via Nuitee
J
John • extended_group • gb
9
2026-06-26 • via Nuitee
S
Stuart • couple • gb
8
Excellent value for money, but could be even better with attention to some details.
Pros:

Large room. Enjoyed pool. Ambient music. Good range of places to sit / drink / eat. Staff mostly very friendly and obliging. Hotel is very good for the price paid. Would come again.

Cons:

There are little details that need attention. Inaccessible sockets in room. Chunk out of dressing table. Waitress not well trained. Food is good but lacks flair / refinement. Tried to charge he for breakfasts we didn’t have - check your charges carefully!

2026-06-26 • via Nuitee