Hyatt Centric Guatemala City

Hotels
•
GHL Hoteles
9.4 (772 reviews)
12 Calle 2-25 Zona 10 , Guatemala , gt

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Food Quality
Cons:
Service Issues
High Price

Categories

Cleanliness
9.48
Most reviews mention cleanliness positively, with rooms described as very clean.
Service
8.95
General comments praise the staff's friendliness, though there was a negative mention about service attitude.
Location
9.99
Many reviews highlight the hotel's excellent location near tourist activities and restaurants.
Room Quality
9.44
Rooms are consistently described as beautiful and comfortable.
Amenities
9.47
Amenities include a well-maintained gym and a good breakfast variety.
Value for Money
8.43
One review mentions high prices relative to the service received.
Food and Beverage
9.48
Food quality is praised, particularly breakfast options.
Overall Experience
9.95
Overall positive experiences are noted, with many guests expressing the desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:19

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or maintain your fitness routine at the well-equipped fitness centre during your stay at Hyatt Centric Guatemala City.

Fine Dining and Business Facilities
Indulge in delectable international cuisine at the hotel's restaurant or unwind with a drink at the bar. For business travelers, take advantage of the fully equipped business centre for all your work needs.

Convenient Location and Exceptional Service
Located near popular attractions like Popol Vuh Museum and offering a paid airport shuttle service, Hyatt Centric Guatemala City ensures a convenient and comfortable stay for all guests. Book now for a luxurious experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 772 reviews
Cleanliness: 9.48
Service: 8.95
Location: 9.99
Room Quality: 9.44
Amenities: 9.47
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.95
M
Mónica • solo_traveller • gt
10
2026-07-20 • via Nuitee
D
dana • solo_traveller • il
9
Pros:

Just great!!

Cons:

Nothing

2026-07-18 • via Nuitee
C
Catalina • family_with_children • cl
7
2026-07-15 • via Nuitee
C
Catalina • couple • cl
8
2026-07-15 • via Nuitee
L
Luis • couple • cr
9
Pros:

Todo

2026-07-13 • via Nuitee
L
Luis • family_with_children • us
10
Pros:

Clean organize excellent

Cons:

N/A

2026-07-12 • via Nuitee
M
Monica • solo_traveller • sv
9
Buena experiencia
Pros:

Todo muy bonito, las habitaciones espaciosas y cómodas, el espacio de la piscina excelente, el desayuno 10 de 10 y uno de los días cenamos ahí y estuvo riquísimo todo, muy familiar.

2026-07-09 • via Nuitee
M
Monica • family_with_children • sv
9
Excelente opción para viaje familiar
Pros:

Buena ubicación y el hotel muy bonito

2026-07-09 • via Nuitee
C
Camilo • family_with_children • co
9
2026-07-08 • via Nuitee
I
Ivon • family_with_children • gt
10
2026-07-05 • via Nuitee
K
Kelly • family_with_children • us
10
2026-06-27 • via Nuitee
L
Lakaye • solo_traveller • us
10
2026-06-25 • via Nuitee
G
Gabriel • solo_traveller • pe
10
2026-06-22 • via Nuitee
M
MBarb10 • Business • Denver, Colorado
10
Excellent Hotel
Pros:

Everything is excellent about this hotel. Although it opened 10 years ago, It still looks and feels new. The rooms are spacious. Wi-Fi is good. Front desk staff friendly and helpful. 16th floor bar is a fun vibe with tasty cocktails and good service. The coffee shop in the lobby served the best cafe latte I’ve ever had. Excellent location in zone 10 and convenient to the airport if you’re not traveling at peak traffic hours. I will definitely stay here again.

2026-06-10 • via Tripadvisor
C
Carmit • solo_traveller • il
8
2026-06-04 • via Nuitee
A
Alma • couple • gt
5
Pros:

El precio está muy caro ya por persona

Cons:

El precio ya no está adecuado por persona y no desayuno le dan a uno por 1000 quetzales la noche por persona es el colmo

2026-06-02 • via Nuitee
S
Sachs • extended_group • il
8
2026-05-27 • via Nuitee
G
Gladys • solo_traveller • pe
8
2026-05-19 • via Nuitee
S
Santiago • couple • ec
10
Pros:

Habitación muy cómoda

2026-05-18 • via Nuitee
Y
Yaritza • solo_traveller • us
10
Pros:

La atención de todo el personal y las instalaciones impecables

2026-05-17 • via Nuitee