Swiss-Belinn Airport Surabaya

Hotels
Swiss-Belinn
8.5 (507 reviews)
Jl Raya Juanda KM 1,88 Gedangan Sidoarjo. East Java. Indonesia , Sidoarjo , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable accommodations
Friendly staff
Convenient airport location
Cons:
Cleanliness issues reported
Expensive food and beverage options

Categories

Cleanliness
7.89
Several reviews indicate cleanliness issues, such as the unclean shower cap and dirt on the bedside table.
Service
9.36
Most reviews praise the friendly and helpful staff, contributing positively to the service experience.
Location
8.9
Conveniently located near the airport with a free shuttle service, though some mention the lack of nearby restaurants.
Room Quality
8.85
Rooms are generally described as comfortable and clean, meeting expectations for quality.
Amenities
7.88
Some amenities like the AC and bathroom facilities had issues, impacting the overall satisfaction.
Value for Money
8.34
Value perception is mixed, with some citing high prices for services and items, while others find it reasonable.
Food and Beverage
7.89
Food quality is praised, but some reviews mention high prices and a lack of variety.
Overall Experience
8.86
Overall, the experience is positive, with many users expressing willingness to return despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 15:25

Property Description

Luxurious Amenities
Swiss-Belinn Airport Surabaya offers an unforgettable stay with an outdoor swimming pool, fitness centre, and a restaurant for guests to indulge in.

Comfortable Accommodation
Each air-conditioned room is well-equipped with modern amenities including a desk, kettle, fridge, safety deposit box, flat-screen TV, and a private bathroom with a shower.

Convenient Location
Situated just 3 km from Juanda International Airport, the hotel provides easy access to nearby attractions like Sharp Bamboo Monument and Submarine Monument.

Experience comfort and convenience at Swiss-Belinn Airport Surabaya.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 507 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.86
W
Wiwin family_with_children tw
7
So far so great because near the airport
Pros:

Free shuttle airport

Cons:

Need to call receptionist when need hairdryer

2026-05-22 via Nuitee
M
Marloes Van Diepen solo_traveller nl
9
2026-05-19 via Nuitee
B
Barry couple gb
7
2026-05-16 via Nuitee
K
Kai-ching couple tw
1
Pros:

環境整潔

Cons:

住宿偏高的價格服務卻令人非常不滿意,到櫃檯借用吹風機竟然一個都借不到,櫃檯也完全沒有想幫忙處理一副跟他沒關係的態度,在Bromo頭髮都是火山灰卻不能使用吹風機,真的感覺很差

2026-05-16 via Nuitee
S
Sander solo_traveller nl
9
Pros:

Great hotel with super service. Airport shuttle was nice too, but be advised: it only runs once an hour from 6 to 10.

2026-05-13 via Nuitee
B
BAPTISTE solo_traveller fr
8
2026-05-12 via Nuitee
N
Nurmarizah solo_traveller my
7
Short check in
Pros:

Staff very helpful, even just trainees they gladly want to help. Feel welcome!

Cons:

Hotel is great but the air condition is not. Feel hot inside room and lobby. While waiting for our transport we got drench in sweat. Heard that the city under sace electricity campaign.

2026-05-08 via Nuitee
A
Agata couple pl
10
Hotel czysty, zadbany. Śniadanie pyszne, znajdzie się coś dla każdego.
Pros:

Pyszne śniadania.

2026-05-07 via Nuitee
K
KENTO solo_traveller jp
8
2026-05-03 via Nuitee
A
Amparo solo_traveller es
7
Pros:

Ubicado muy cerca del aeropuerto por lo que en los alrededores no hay ningún restaurante ni lugar interesante lo cual te limita la estancia.
Habitación amplia y limpia pero baño muy pequeño.
Desayuno básico

2026-04-30 via Nuitee
couple sg
7
2026-04-29 via Nuitee
J
Jim couple gb
1
If I'd known there was little or no alcohol available I'd have gone elsewhere
Pros:

Location

Cons:

No wine,available and limited beer available

2026-04-25 via Nuitee
R
Ralf couple nl
8
2026-04-25 via Nuitee
H
Hirmaningtyas solo_traveller au
9
2026-04-24 via Nuitee
N
Nicolas family_with_children fr
9
Très bien en transit
Pros:

Le personnel est serviable, les chambres sont confortables et le petit déjeuner est copieux.
La navette

Cons:

L environnement en dehors de l hôtel.
La navette démarre qu a 6h

2026-04-22 via Nuitee
I
Istian couple id
8
Cons:

Mungkin perlu tambahan untuk kran untuk wudhu di kamar hotel ,selebihnya nyaman

2026-04-19 via Nuitee
B
Benjamin solo_traveller fr
9
2026-04-16 via Nuitee
V
Valeria solo_traveller dk
7
Pros:

The pool was clean and had a good temperature.
Close to a lot of local warungs.
The free shuttle to Surabaya airport was convenient.

Cons:

The receptionist couldn't find our reservation, which was made and paid through booking.com and decided to make it our problem. Instead of reporting and resolving the issue quietly, he asked us to call booking.com, although the mistake was on their side. I expected more capability (to do a seemingly simple job) and professionalism from a 4 star hotel. Especially when they had available rooms and the payment was already made.

2026-04-15 via Nuitee
L
Luka couple si
9
Great expirience overall.
Pros:

The staff was very friendly and would help with anything.

2026-04-15 via Nuitee
I
irene family_with_children id
4
DISASTER
Pros:

i dont like everything. on the night. there was sound of dangdutan in my room. turns out there was truck park beside our hotel they used like mega super big speaker for dangdutan all over the night. i thought may be it would stop at 00.00 but no. the sound of dangdutan still until dawn.
I didnt have good sleep. and the hotel didnt have airport shuttle now before 8 a. m but our flight was at 8 a.m. for your information price of this hotel not cheap either. we slept here because we want the shuttle airport near. for what we stay at your hotel if we dont get shuttle airport before 8 a.m, which international flight always morning . we have stayed at your hotel maybe 5/6 times for our international flight. and unfortunately because of this event, we will not stay at your hotel anymore.

Cons:

in = the night. there was sound of dangdutan in my room. turns out there was truck park beside our hotel they used like mega super big speaker for dangdutan all over the night. i thought may be it would stop at 00.00 but no. the sound of dangdutan still until dawn.
I didnt have good sleep. and the hotel didnt have airport shuttle now before 8 a. m but our flight was at 8 a.m. for your information price of this hotel not cheap either. we slept here because we want the shuttle airport near. for what we stay at your hotel if we dont get shuttle airport before 8 a.m, which international flight always morning .

2026-04-15 via Nuitee