Hampton By Hilton London Excel

Hotels
•
Hampton Inn
8.3 (7014 reviews)
Dockside Road, London, E16 2FQ , London , gb
+44 20 3002 2960

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Invasion of privacy during stay

Categories

Cleanliness
7.3
There were cleanliness issues mentioned, including dirty windows and common areas.
Service
8.8
Staff were noted as friendly in several reviews, but some encounters were lacking warmth.
Location
8.3
Location is convenient for transport, but some found it a bit far from central attractions.
Room Quality
7.8
Rooms described as small with cleanliness issues, but some found comfort in the beds.
Amenities
8.3
Amenities were moderately mentioned, with a good variety in the breakfast.
Value for Money
8.8
Considered good value for the price, but some reviews suggest better options available.
Food and Beverage
8.8
Breakfast was frequently praised as good with a decent variety.
Overall Experience
8.3
Overall, the experience was satisfactory for most, but some issues affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:34

Property Description

Convenient Location
Situated in London, just a short walk from the ExCel London exhibition centre and close to the O2 Arena, Hampton By Hilton London Docklands offers easy access to key attractions.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee making facilities. Relax in a private bathroom with a walk-in shower for a rejuvenating experience.

Great Services
Benefit from a 24-hour reception, an on-site bar, and complimentary breakfast during your stay. Experience convenience and quality service throughout your visit.

Book your stay at Hampton By Hilton London Docklands for a memorable and hassle-free experience.

Important information:

A credit or debit card authorization is required upon check-in at the hotel from the person(s) staying at the hotel.

If the booking is an advance purchase (none refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded, and credit card payment will be requested before room keys are issued.

When booking is longer than 4 nights, different policies and additional supplements may apply.

Any bookings for more than 5 nights can be subject to pre-authorization for the amount of the 1st night of the stay as per hotel`s policy for long stay reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 7014 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.3
L
Lori • solo_traveller • us
10
Great stay
Pros:

Very clean, great staff and awesome breakfast

Cons:

A little far from main attractions.

2026-07-25 • via Nuitee
R
Rossi • solo_traveller • it
10
Famiglia 3 persone
Pros:

Personale cordiale, camera e bagno spaziosi, pulizia ottima, colazione molto varia e completa di cibi salati e dolci, c'è anche la palestra

Cons:

Nessuna osservazione, è andato tutto bene

2026-07-25 • via Nuitee
M
Milind • solo_traveller • ch
7
Charges should be lower as per location & facilities including breakfast quality.
Pros:

Location was fine however the room changes could be little lesser to make my stay valuable for this place.

Cons:

Same breakfast everyday. The coffee quality was poor.

2026-07-24 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

Have stayed here on a number of occasions.
That really says it all.

Cons:

I think the breakfast room probably needs extending during busy periods.
The layout of the tables could be slightly improved.
Having said that, the food is very good and the staff keep the tables very clean and tidy.

2026-07-24 • via Nuitee
Y
YOHANNA • extended_group • gb
9
2026-07-24 • via Nuitee
M
Markku • solo_traveller • fi
9
Miellyttävä kokemus
Pros:

Rauhallisuus, siisteys, ystävällinen henkilökunta Riittävä aamiainen

Cons:

Sänky omaan makuun hieman pehmeä

2026-07-24 • via Nuitee
A
Axel • family_with_children • de
8
Cons:

warum gibt es keine Toilettenbürsten?

2026-07-23 • via Nuitee
M
Manuel • solo_traveller • ch
1
Pros:

Stolen Vehicle

Cons:

Our Motorcycle got stolen from the Hotel car park. No CCTV is shown to us. After reading back in the reviews I saw many cases of stolen vehicles. Don't stay here if you travel by car or motorbike.

2026-07-23 • via Nuitee
L
Lloyd • couple • gb
10
4/5 star hotel -well worth the money
Pros:

Polite friendly staff . Clean rooms also secure with safe in rooms and card entry to lobby and corridors on each floor which made us feel safe from intruders - 24 hr manned reception .a plentiful wide choice of breakfast was included in the low price . Lots of power points to charge phones or anything

Cons:

There's not a lot of real issues just my personal preferences .toilet paper felt weak /cheap, toilet roll holder was low - glasses were in room not bathroom as expected but as I said just my personal opinion

2026-07-23 • via Nuitee
H
Hermann • family_with_children • at
10
Very friendly staff. Good breakfast buffet
Pros:

Close to public transportation

2026-07-22 • via Nuitee
S
Saffron • family_with_children • gb
8
Excellent value stay. super comfortable room and helpful staff. Convenient
Pros:

Easy to find, good location, super clean and helpful reception staff.

2026-07-22 • via Nuitee
C
Cornet • solo_traveller • be
10
Séjour en amoureux exceptionnelle et belle découverte
Pros:

Le site et la qualité du service du personnel et l'accueil

Cons:

Rien tout était parfait

2026-07-22 • via Nuitee
T
The Commoner • solo_traveller • gb
8
2026-07-21 • via Nuitee
L
Linda • solo_traveller • gb
10
Very peaceful
Pros:

Very nice Room

Cons:

There was nothing

2026-07-21 • via Nuitee
P
Peter • family_with_children • gb
8
Pros:

Proximity to the airport

2026-07-20 • via Nuitee
T
Tim • solo_traveller • gb
8
2026-07-20 • via Nuitee
Y
Yedah • couple • es
9
Lovely stay, will go again
Pros:

Clean, quiet, very comfortable, helpful & friendly staff

Cons:

Getting into the city was a bit of a trek.
No marmalade at breakfast!😬

2026-07-20 • via Nuitee
B
Boateng • family_with_children • ie
6
2026-07-19 • via Nuitee
A
Alejandra • solo_traveller • es
10
Great breakfast, great facilities
Pros:

The breakfast is really good, it has a lot of options

2026-07-19 • via Nuitee
D
Daniel • extended_group • ch
9
2026-07-19 • via Nuitee