Hampton By Hilton London Excel

Hotels
Hampton Inn
8.3 (7117 reviews)
Dockside Road, London, E16 2FQ , London , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Invasion of privacy during stay

Categories

Cleanliness
7.3
There were cleanliness issues mentioned, including dirty windows and common areas.
Service
8.8
Staff were noted as friendly in several reviews, but some encounters were lacking warmth.
Location
8.3
Location is convenient for transport, but some found it a bit far from central attractions.
Room Quality
7.8
Rooms described as small with cleanliness issues, but some found comfort in the beds.
Amenities
8.3
Amenities were moderately mentioned, with a good variety in the breakfast.
Value for Money
8.8
Considered good value for the price, but some reviews suggest better options available.
Food and Beverage
8.8
Breakfast was frequently praised as good with a decent variety.
Overall Experience
8.3
Overall, the experience was satisfactory for most, but some issues affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:34

Property Description

Convenient Location
Situated in London, just a short walk from the ExCel London exhibition centre and close to the O2 Arena, Hampton By Hilton London Docklands offers easy access to key attractions.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee making facilities. Relax in a private bathroom with a walk-in shower for a rejuvenating experience.

Great Services
Benefit from a 24-hour reception, an on-site bar, and complimentary breakfast during your stay. Experience convenience and quality service throughout your visit.

Book your stay at Hampton By Hilton London Docklands for a memorable and hassle-free experience.

Important information:

A credit or debit card authorization is required upon check-in at the hotel from the person(s) staying at the hotel.

If the booking is an advance purchase (none refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded, and credit card payment will be requested before room keys are issued.

When booking is longer than 4 nights, different policies and additional supplements may apply.

Any bookings for more than 5 nights can be subject to pre-authorization for the amount of the 1st night of the stay as per hotel`s policy for long stay reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Property Video

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 7117 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.3
D
Daren solo_traveller gb
9
Pros:

An amazing breakfast selection.
Comfy beds & pillows.

2026-08-08 via Nuitee
A
Alison couple gb
10
Brilliant 🤩
Pros:

Clean good location
And the staff were amazing and helpful

Cons:

N/a

2026-08-08 via Nuitee
P
Pihač solo_traveller hr
9
Hotel zona 3
Pros:

Ugodan ambijent, vrlo ljubazno i susretljivo osoblje, udobne i vrlo čiste sobe, cijena vrlo dobra za lokaciju, bogat doručak

Cons:

Slab izbor narezaka za doručak

2026-08-08 via Nuitee
M
Muayyad solo_traveller nl
10
2026-08-06 via Nuitee
A
Ahmed family_with_children gb
8
2026-08-06 via Nuitee
J
Jade family_with_children gb
10
2026-08-06 via Nuitee
D
Dylan couple be
8
Een aangenaam verblijf in een rustige buurt nét buiten het centrum!
Pros:

Het ontbijt en de service die het hotel en het personeel bieden was heel goed. Verder was het heel handig dat de bar 24/7 open was en er iedere avond mogelijkheid was om te dineren. Prijs-kwaliteit was alles ook prima in orde!

Cons:

Op de kamer liep het putje van de lavabo in de badkamer niet goed door waardoor het water bleef staan. Verder was er ook geen toiletborstel aanwezig. Dit zijn de enige kleine werkpuntjes die ik kan geven.

2026-08-06 via Nuitee
B
Blomqvist solo_traveller fi
10
2026-08-06 via Nuitee
J
Juliana Tressure couple ie
3
Pros:

It’s in a nice place

Cons:

They gave us a room that facilitates disabilities .

2026-08-06 via Nuitee
B
Beth couple gb
9
Convenient location with great breakfast.
Pros:

Great location. Very good breakfast.

Cons:

Nothing

2026-08-05 via Nuitee
A
ALEXIS solo_traveller fr
9
Pros:

Le calme, le personnel très à l'écoute, la chambre spacieuse.

2026-08-05 via Nuitee
H
Horváth extended_group hu
9
2026-08-05 via Nuitee
B
Bernd Kuehn family_with_children de
8
Gutes Hotel für Sightseeing in London: Anbindung noch ok und vergleichsweise günstiger Preis
Pros:

Schönes Zimmer mit modernem Bad, sehr gutes Frühstück, tolles Fitness-Studio, Lage neutral: zwei Stationen mit der kleinen DLR und dann in die moderne Elizabeth Linie umsteigen. So kommt man im Zentrum überall hin, aber die Fahrzeiten summieren sich. Cable Car oder Bus zum O2-Stadion/Mall gibt es auch.

Cons:

Fehlalarm unseres Rauchmelders im Zimmer, Klimaanlage ausgefallen (wurde aber sofort repariert).

2026-08-05 via Nuitee
C
Cohen solo_traveller gb
10
2026-08-05 via Nuitee
J
John couple gb
8
2026-08-05 via Nuitee
A
Angela solo_traveller gb
8
2026-08-04 via Nuitee
P
Peter solo_traveller ng
4
NOT GOOD
Pros:

PROXIMITY TO EXCEL (LOCATION)

Cons:

VERY LIMITED BREAKFAST OPTIONS
WORN OUT TOWELS
NO SMART TV
TOO EXPENSIVE FOR THE QUALITY

2026-08-04 via Nuitee
B
Barton solo_traveller gb
10
A perfect base to discover London
Pros:

Great location, great helpful staff

Cons:

Nothing

2026-08-04 via Nuitee
S
Sarah family_with_children nl
1
Dirty !
Pros:

Just the reception staff.

Cons:

Everything was so dirty. Sinks were clogging all the time . They changed my room but still it was not good. No one helped in changing the room . A guy came to my room with a very tired and angry face , gave me the key and left. It was really bad and I will never be coming back

2026-08-04 via Nuitee
W
Walter family_with_children fr
9
Pros:

Parfait comme souvent avec cette chaine d'hôtels.
Personnel à l'écoute.

2026-08-04 via Nuitee