Hampton By Hilton London Excel

Hotels
•
Hampton Inn
8.3 (6873 reviews)
Dockside Road, London, E16 2FQ , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Invasion of privacy during stay

Categories

Cleanliness
7.3
There were cleanliness issues mentioned, including dirty windows and common areas.
Service
8.8
Staff were noted as friendly in several reviews, but some encounters were lacking warmth.
Location
8.3
Location is convenient for transport, but some found it a bit far from central attractions.
Room Quality
7.8
Rooms described as small with cleanliness issues, but some found comfort in the beds.
Amenities
8.3
Amenities were moderately mentioned, with a good variety in the breakfast.
Value for Money
8.8
Considered good value for the price, but some reviews suggest better options available.
Food and Beverage
8.8
Breakfast was frequently praised as good with a decent variety.
Overall Experience
8.3
Overall, the experience was satisfactory for most, but some issues affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:34

Property Description

Convenient Location
Situated in London, just a short walk from the ExCel London exhibition centre and close to the O2 Arena, Hampton By Hilton London Docklands offers easy access to key attractions.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee making facilities. Relax in a private bathroom with a walk-in shower for a rejuvenating experience.

Great Services
Benefit from a 24-hour reception, an on-site bar, and complimentary breakfast during your stay. Experience convenience and quality service throughout your visit.

Book your stay at Hampton By Hilton London Docklands for a memorable and hassle-free experience.

Important information:

A credit or debit card authorization is required upon check-in at the hotel from the person(s) staying at the hotel.

If the booking is an advance purchase (none refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded, and credit card payment will be requested before room keys are issued.

When booking is longer than 4 nights, different policies and additional supplements may apply.

Any bookings for more than 5 nights can be subject to pre-authorization for the amount of the 1st night of the stay as per hotel`s policy for long stay reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 6873 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.3
D
Diane • couple • gb
10
Had a great time and will definitely be returning.
Pros:

Staff exceptionally helpful, dlr station close by, nice and relaxed atmosphere in the bar of an evening, and breakfast was excellent

Cons:

Couldn’t fault it.

2026-06-20 • via Nuitee
S
Sam • couple • gb
8
Perfect for what me needed.
Pros:

Very clean

Cons:

Breakfast could of been better

2026-06-20 • via Nuitee
L
Lily • couple • gb
9
2026-06-20 • via Nuitee
J
Jarmo • solo_traveller • ee
8
2026-06-19 • via Nuitee
N
Natalie • family_with_children • gb
10
Great hotel
Pros:

Great hotel, rooms were clean, bed comfy, staff very polite and the breakfast was really good!

2026-06-19 • via Nuitee
L
LINOJ KUZHIKANDATHIL • couple • gb
8
Pros:

Location

2026-06-19 • via Nuitee
V
VINU • solo_traveller • gb
4
Pros:

Friendly staff and cleanliness

Cons:

The air conditioning was not working, which made the room extremely hot and uncomfortable during the night.

2026-06-19 • via Nuitee
S
Susan • family_with_children • gb
5
Disappointing
Pros:

Closeness to destination

Cons:

Room was not what booked and then told I had to pay extra.
Bed and pillows very uncomfortable

2026-06-18 • via Nuitee
T
Tysha • couple • nl
10
2026-06-18 • via Nuitee
S
Shazad • couple • gb
10
2026-06-18 • via Nuitee
L
Lilian • couple • gb
10
Friendly & helpful staff, bright and clean environment.
Pros:

The view from the top floor was lovely, floor to ceiling windows looking over the water.

Cons:

The only thing I didn’t like was how warm the room got but I think that’s to be expected on the top floor.

2026-06-18 • via Nuitee
T
Toundo • couple • fr
9
2026-06-17 • via Nuitee
H
Harald • couple • de
8
2026-06-17 • via Nuitee
R
RACHIDA • solo_traveller • fr
8
Pros:

Le personnel et la propreté

Cons:

Le petit-déjeuner,

2026-06-15 • via Nuitee
G
Gudula • solo_traveller • de
8
Pros:

gerne wieder bei einen neuen Besuch

2026-06-15 • via Nuitee
A
AVINASH REDDY • solo_traveller • in
9
2026-06-15 • via Nuitee
A
Anna • family_with_children • pl
7
Jedzenie dobre.
Pros:

Śniadania

Cons:

W pokoju nie działała klimatyzacja. Okien nie można otworzyć, jak to w hotelach. Pokój dość mały, z dużym oknem więc ponieważ było gorąco w pokoju panował okropny zaduch. Zgłosiłam problem personelowi i przez 3 dni nikt z tym nic nie zrobił. Pokój dość mały i trzyosobowy więc zaduch okropny.
Pod hotel podszywa się i szust, który zhakował booking. Pobrano ode mnie płatność, na szczęście mój bank zablokował transakcje.
Na miejscu próbowano mi w recepcji wmówić, że zarezerwowałam 2 pokoje, choć miałam w swojej aplikacji widoczne potwierdzenie zarezerwowania 1. Masakra

2026-06-15 • via Nuitee
U
ufuk • family_with_children • tr
5
Pros:

Just the location

Cons:

Breakfast was not good and enough, they told us that it is late breakfast on sunday, but at 10.30 am there was nothing to eat. They served cold omelette as breakfast

2026-06-15 • via Nuitee
M
Mark • couple • gb
9
2026-06-15 • via Nuitee
L
Lesley • solo_traveller • gb
10
2026-06-14 • via Nuitee