Hampton By Hilton London Docklands

Hotels
•
Hampton Inn
8.3 (6827 reviews)
Dockside Road, London, E16 2FQ , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small rooms
Invasion of privacy during stay

Categories

Cleanliness
7.3
There were cleanliness issues mentioned, including dirty windows and common areas.
Service
8.8
Staff were noted as friendly in several reviews, but some encounters were lacking warmth.
Location
8.3
Location is convenient for transport, but some found it a bit far from central attractions.
Room Quality
7.8
Rooms described as small with cleanliness issues, but some found comfort in the beds.
Amenities
8.3
Amenities were moderately mentioned, with a good variety in the breakfast.
Value for Money
8.8
Considered good value for the price, but some reviews suggest better options available.
Food and Beverage
8.8
Breakfast was frequently praised as good with a decent variety.
Overall Experience
8.3
Overall, the experience was satisfactory for most, but some issues affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:34

Property Description

Convenient Location
Situated in London, just a short walk from the ExCel London exhibition centre and close to the O2 Arena, Hampton By Hilton London Docklands offers easy access to key attractions.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee making facilities. Relax in a private bathroom with a walk-in shower for a rejuvenating experience.

Great Services
Benefit from a 24-hour reception, an on-site bar, and complimentary breakfast during your stay. Experience convenience and quality service throughout your visit.

Book your stay at Hampton By Hilton London Docklands for a memorable and hassle-free experience.

Important information:

A credit or debit card authorization is required upon check-in at the hotel from the person(s) staying at the hotel.

If the booking is an advance purchase (none refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded, and credit card payment will be requested before room keys are issued.

When booking is longer than 4 nights, different policies and additional supplements may apply.

Any bookings for more than 5 nights can be subject to pre-authorization for the amount of the 1st night of the stay as per hotel`s policy for long stay reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 62.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 6827 reviews
Cleanliness: 7.3
Service: 8.8
Location: 8.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.3
R
Reema • couple • gb
10
2026-05-16 • via Nuitee
A
Adam • solo_traveller • sk
6
Pros:

I liked the staff, they were very kind and helpful. They always had smile on their face and kindly greeted me:)

Cons:

For the price of 200+ € a night, one expect fine breakfast. This was very far from fine. Eggs tasted like made from powder, instead of fresh eggs. When I asked receptionist, why it tastes so bad, she said, this is pre-cooked eggs. Come on. For 200+ € a night, you can at least make fresh eggs, right?

2026-05-15 • via Nuitee
A
Alex • solo_traveller • gb
6
Ok but overpriced for the standard
Pros:

Food was good, beds was comfortable

Cons:

The room wasnt as clean as ive had expected from a Hampton by Hilton hotel. There was dust and debris around the edges of the room, dust on most of the surfaces and the bathroom didnt look like it had been thlroughly cleaned in a while.

2026-05-15 • via Nuitee
D
Daan • solo_traveller • nl
8
Walking distance to ExCeL and city London Airport.
Pros:

The breakfast was very nice, with a wide array of choices, the staff were friendly and helpful. And the room was clean. Walking distance from ExCeL center.

Cons:

The decor and rooms are a bit outdated, the room is absolutely fine but it doesn't really feel worth it for the price range. If you expect a luxury feel from a "By Hilton" hotel, it isn't this one.

2026-05-15 • via Nuitee
D
Dominika • solo_traveller • sk
10
Pros:

Veľkosť izby, servis a raňajky v cene...

Cons:

Malo úložného priestoru, nedoplnenie cukor a čaj po použití, nepritomnost európskeho adaptéru na nabíjanie telefonu

2026-05-14 • via Nuitee
E
Erwin • solo_traveller • nl
9
Voor herhaling vatbaar !
Pros:

Prima hotel voor aantrekkelijke prijs. Goed gelegen in rustige omgeving.

2026-05-14 • via Nuitee
L
Lisa • couple • gb
10
2026-05-13 • via Nuitee
J
Jiří • solo_traveller • cz
10
2026-05-13 • via Nuitee
M
Maria • solo_traveller • gb
5
Connected room -
Pros:

Location for the SportsDock was good

Cons:

Connected rooms.
Lots of noise. Knocking on the connected door, until I had to make a remark. While I asked if could change my room, they told me that all the rooms are connected.

2026-05-12 • via Nuitee
M
Marek • family_with_children • pl
7
Pros:

Śniadanie całkiem dobre. Lokalizacja w pobliżu centrum wystawienniczego - do centrum trzeba się trochę przemieścić. Pokój typowo biznesowy max. 2-3 dni pobytu.

Cons:

Informację na recepcji - Pani była bardzo oszczędna w informacje.

2026-05-12 • via Nuitee
A
Adrian • family_with_children • gb
10
2026-05-12 • via Nuitee
V
Vincent • extended_group • fr
10
Pros:

déjeuner

2026-05-12 • via Nuitee
N
Nello Granozio • solo_traveller • it
9
2026-05-11 • via Nuitee
M
Mario • solo_traveller • de
10
Gern wieder
Pros:

Komfort, Sauberkeit, Service alles perfekt

2026-05-11 • via Nuitee
H
HALIMA • couple • gb
7
Okay
Pros:

Close proximity to excel
Late check in

Cons:

Compound prking not well kept
Rooms clean but not thorough

2026-05-11 • via Nuitee
S
sephora • couple • gb
6
Pros:

Friendly staff.

Cons:

Aircon difficult to adjust

2026-05-11 • via Nuitee
P
Priti • family_with_children • gb
9
Great stay to explore London
Pros:

Good short stay place

2026-05-10 • via Nuitee
A
Alan • couple • ie
10
2026-05-10 • via Nuitee
P
Paula • solo_traveller • ie
8
Pros:

Breakfast excelent. Clean. Staff lovelly

Cons:

Room for 3 people was small. But in fariness we only used it for sleep 🤣.

2026-05-10 • via Nuitee
N
Nerea • family_with_children • gb
8
Good choice
Pros:

It was very good

Cons:

Bathroom tap an sink wasn’t clean

2026-05-09 • via Nuitee