Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent food
Great service
Spacious rooms
Cons:
Cleanliness issues
Some amenities missing
High prices

Categories

Cleanliness
8.19
Room had a strong musty smell and initial strong bleach odor in the bathroom.
Service
10
Excellent attention and service noted in multiple reviews.
Location
9.66
Good location appreciated by guests.
Room Quality
7.7
Spacious rooms but issues with cleanliness and amenities.
Amenities
8.65
Amenities were lacking, but some facilities well-maintained.
Value for Money
8.68
Price perceived as high for room quality and services received.
Food and Beverage
9.14
Excellent food and breakfast, though some breakfast items lacking.
Overall Experience
9.19
Generally good with a few caveats around cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:59

Property Description

Outdoor Swimming Pool and Large Garden
Hotel Esmeralda, nestled in the heart of Atlixco, boasts an inviting outdoor swimming pool and a sprawling garden, perfect for relaxation under the sun.

Comfortable Rooms with Modern Amenities
Indulge in the comfort of Esmeralda Hotel's rooms equipped with free Wi-Fi, cable TV, and private bathrooms featuring complimentary toiletries for a pleasant stay.

Convenient Dining Options and Nearby Attractions
Satisfy your cravings with a diverse range of culinary delights just a short drive away, including Mexican, Spanish, and Italian cuisine. Explore nearby attractions like Cholula, Puebla, and Africam Safari zoo for an unforgettable experience.

Book now to experience a delightful stay at Hotel Esmeralda and create lasting memories in Atlixco!

Important information:

A deposit via bank transfer of 100% total reservation is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking. Payment must be made within 48 hours of the property contacting you.

The pool heater is only available from March to October.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.9
Based on 147 reviews
Cleanliness: 8.19
Service: 10
Location: 9.66
Room Quality: 7.7
Amenities: 8.65
Value for Money: 8.68
Food and Beverage: 9.14
Overall Experience: 9.19
C
Claudia • solo_traveller • mx
9
Pros:

Las instalaciones y la.comkda perfectas.
La habitación amplisima y cómoda
El personal atento.

Cons:

La dinámica para entrar al estacionamiento, no hay timbre, llegamos como a las 9pm y las puertas estaban cerradas y fue tardado que nos abrieran para poder estacionarnos y registrarnos.

2026-09-17 • via Nuitee
L
Luis • couple • mx
8
2026-07-24 • via Nuitee
M
Mario • couple • mx
9
Great place to stay
Pros:

Location and the staff was nice and gentle

Cons:

Everything was good overall

2026-06-15 • via Nuitee
C
Cachi • couple • mx
7
agradable
Pros:

que el cuarto esta cerca del coche y os jardines

Cons:

el restaurant

2026-04-30 • via Nuitee
R
Rosa Maria • couple • mx
9
excelente hotel para hospedarse en Atlixco
Pros:

es la segunda vez que nos hospedamos alli , el dueño mantiene muy bien el hotel , y esta en perfectas condiciones . los jardines son estupendos , volveremos otra vez .

Cons:

todo bien en general
no dejen caer el mantenimiento del hotel

2026-04-21 • via Nuitee
J
Juárez ortiz • family_with_children • mx
10
2026-04-05 • via Nuitee
Y
Yaime • family_with_children • mx
10
Excelente
Cons:

El precio de los alimentos

2026-04-05 • via Nuitee
Y
Yazmin • family_with_children • mx
10
Cons:

El servicio de comida es un poco lento

2026-03-28 • via Nuitee
E
Erin • couple • mx
10
Increíble
Pros:

Me gustó mucho la habitación y las instalaciones en general

Cons:

Lo único que sugeriría es tener más alimentos disponibles fuera del restaurante, porque el horario del restaurante es fijo y puede ser que quieras comer algo fuera de ese horario.

2026-02-28 • via Nuitee
D
Dario • couple • mx
2
Horrible
Pros:

Nada

Cons:

Era una casa adaptada para recibir huéspedes nos tocó lo que era la oficina y nada absolutamente nada de privacidad pésima recomendación de Booking

2026-02-23 • via Nuitee
R
Ruth Mireya • family_with_children • mx
9
Gran lugar
Pros:

El hotel amplio con buen estacionamiento

2026-01-29 • via Nuitee
A
Ana maria • extended_group • mx
10
confortable
Pros:

Estoy muy contenta con el hotel solo que se me hizo un poco caro.

Cons:

el tamaño de la habitación, la limpieza, y ubicación

2026-01-20 • via Nuitee
T
Tyson • family_with_children • us
10
Pros:

Breakfast was ok food wise but service was great. Everyone was so kind and nice.

2026-01-19 • via Nuitee
X
Ximena • couple • mx
7
2026-01-19 • via Nuitee
T
Tania • extended_group • mx
9
2026-01-05 • via Nuitee
C
Carolina • couple • au
10
2026-01-05 • via Nuitee
A
Ana • family_with_children • mx
10
Pros:

La comida es excelente y la atención del personal desde recepción son excelentes.

Cons:

No tengo ninguna queja

2026-01-01 • via Nuitee
J
Jazmin • family_with_children • mx
9
Pros:

Las habitaciones son muy espaciosas

Cons:

Habia muchas moscas, el baño el primer dia tenía un fuerte olor a lejía

2025-12-31 • via Nuitee
I
Ivan • family_with_children • mx
8
Cons:

The location was good, but unfortunately, the room had a very strong musty smell

2025-12-29 • via Nuitee
J
Jorge • extended_group • mx
10
2025-12-08 • via Nuitee