Hanoi Traveller House

Hotels
9.1 (1255 reviews)
13 Phố Mã Mây , Hanoi , vn

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Value for money
Cons:
Noise from the street
Amenities not up to standard
Issues with breakfast requests

Categories

Cleanliness
8.95
Hotel is clean, though some mention a lack of decor.
Service
9.45
Staff are friendly and helpful across multiple reviews.
Location
9.45
Great central location with easy access to attractions.
Room Quality
8.45
Rooms are functional but some issues mentioned with noise and broken amenities.
Amenities
8.95
Good breakfast options available, though some issues with shared facilities.
Value for Money
9.65
Exceptional value for basic accommodations.
Food and Beverage
8.45
Breakfast is good, but some have had issues with early breakfast requests.
Overall Experience
9.45
Overall pleasant stay with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:18

Property Description

Convenient Location
Located in the heart of Hanoi, Hanoi Traveller House offers easy access to major attractions such as Hanoi Old City Gate, Trang Tien Plaza, and Hoan Kiem Lake, making it the perfect choice for travelers looking to explore the city.

Exceptional Services
Enjoy top-notch services including free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay at Hanoi Traveller House. The staff is dedicated to ensuring your comfort and convenience throughout your visit.

Nearby Landmarks
Immerse yourself in the rich culture of Hanoi with popular landmarks like the Thang Long Water Puppet Theater and St. Joseph Cathedral just a stone's throw away from the hotel. Explore the city with ease starting from our doorstep.

Book your stay at Hanoi Traveller House now and experience the best of Hanoi at your doorstep.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 1255 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 9.65
Food and Beverage: 8.45
Overall Experience: 9.45
A
Alex extended_group us
7
Good budget value in old quarter of Hanoi
Pros:

Very solid hotel in old quarter with super helpful staff. Nothing too fancy but did the job.

Cons:

Slight cleanliness things but really not much issue.

2026-07-04 via Nuitee
C
Chaphekar solo_traveller in
6
2026-07-03 via Nuitee
L
Lester solo_traveller ph
10
Our Favorite Stay in the Heart of Hanoi
Pros:

I think it’s the warm and welcoming people and staff. Even after we had already checked out, they continued to greet us with genuine smiles and kindness while we were still hanging around the lobby.

2026-06-28 via Nuitee
L
Lester couple ph
9
Where to Stay in the Heart of Hanoi
Pros:

Very affordable and excellent value for the price. I’d also say the staff were incredibly kind and friendly. Even after we had already checked out, they continued to welcome us with warm smiles while we spent some time in the lobby.

Cons:

For the price, nothing really! This isn’t a major downside, but since the hotel is located in a busy area with narrow streets, door-to-door taxi service isn’t always possible. You may need to walk a short distance to the nearest pickup or drop-off point.

2026-06-28 via Nuitee
M
Maria solo_traveller de
9
Perfect location, clean and good value!
Pros:

I stayed there in total 3 times (but four different rooms due to a friend joining where we shared a private room). Tbh I liked the dorm rooms better than the actual private room since the room we were in was a bit outdated with the fridge not working and TV (YouTube) was taking a long time to load so we gave up eventually. Rooms were all always clean, good AC and staff is very friendly and always happy to help out! Breakfast is simple but I liked it - you choose from a menu and they cook it fresh for you!

Cons:

Only thing to note that 2 out of the 4 beds I slept in had a plastic cover around it so it was a bit noisy when turning in your sleep. But nothing that bothered me too much :)

2026-06-27 via Nuitee
K
Katriz Anne solo_traveller ae
5
2026-06-24 via Nuitee
A
Abhinav solo_traveller in
10
2026-06-23 via Nuitee
A
Abhinav solo_traveller in
10
2026-06-23 via Nuitee
O
osman solo_traveller tr
5
2026-06-20 via Nuitee
A
Azul solo_traveller gb
8
Perfect place as a base for old quarter
Pros:

Great stay once again! Hanoi Traveller House is the best place to use as a base - quiet (even though it’s next door to the party hostel you don’t hear anything!) and great setup! Comfy beds, privacy curtains and handy to leave luggage for the day.

2026-06-16 via Nuitee
K
Kamya solo_traveller co
2
MUY SUCIO, NO LO RECOMIENDO
Pros:

La ubicación

Cons:

El lugar de las literas es muy sucio, las personas entran con zapatos pero porque no hay nada muy organizado, las duchas guau eso si fue muy sucio, no hay división en algunas duchas así que si alguien se baña al mismo tiempo que tu te va a llegar el agua de su ducha, un asco, y no se si alguien limpia el lugar, nunca volvería

2026-06-10 via Nuitee
P
PrinciSarael solo_traveller ph
7
It's...meeehhh...
Pros:

It's indeed in a great location and accessible to pretty much everything. The WiFi is good and the breakfast is okay, though I expected more for the price.

Cons:

I remember booking a room with an attached bathroom, but they gave me a small room close to a common bathroom. The total price of my stay was also higher than other hotels with large rooms and private bathrooms. The photos are misleading, and I can say it's not worth at least the price I paid, imo.

2026-06-10 via Nuitee
A
Ariel solo_traveller il
8
2026-06-09 via Nuitee
E
Elena solo_traveller gb
8
Good value for money.
Pros:

Very good location with all the stuff around, easy to get places. Breakfast was very good quality for the price. Staff was friendly and helpful.

Cons:

There were tiny ants coming to bed even though there was no food in the room.

2026-06-09 via Nuitee
N
Natalie solo_traveller uy
8
2026-06-08 via Nuitee
L
Léane solo_traveller fr
8
2026-06-08 via Nuitee
C
Chiara solo_traveller it
8
Pros:

Nel cuore del quartiere storico di hanoi.

Cons:

Lo staff deve migliorare un po' l'inglese, senza Google traduttore non si riusciva a comunicare

2026-06-04 via Nuitee
A
Aileen Jan solo_traveller ph
7
Pros:

It’s located in the Old Quarter

Cons:

Bed is not comfy and toilet is so small.

2026-06-02 via Nuitee
A
Ariel solo_traveller il
8
2026-06-01 via Nuitee
Ольга solo_traveller ru
10
За свои деньги очень хорошо.
Pros:

Отличный хостел, прекрасная локация . Хостел находится на оживленной улице, много кафе , ресторанов. Белье, полотенца чистые.В душевых кабинках есть шампунь и гель для душа .В комнате есть кондиционер,плюс ещё у кровати есть личный вентилятор, лампочка, розетка.Душевых и туалетов несколько, с очередью не сталкивалась.В хостеле приветствуюется тишина и чистота.Так же в близи имеется дневной и ночной рынки . В хостеле отзывчивый персонал, помогают в любом вопросе .

Cons:

Все хорошо. Через две недели прилечу в Ханой, обязательно оставлюсь здесь.

2026-06-01 via Nuitee