Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Non-smoking rooms
-
Air conditioning
-
24-hour front desk
-
Room service
-
Family rooms
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Tour desk
-
Soundproof rooms
-
Car hire
-
Currency exchange
-
Sun terrace
-
Daily housekeeping
-
Lockers
-
Wine/champagne
-
Fruits
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Cashless payment available
-
Fire extinguishers
-
Sanitized tableware & silverware
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Food delivered to guest room
-
CCTV in common areas
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Walking tours
-
Breakfast takeaway containers
-
Key card access
-
Bike tours
-
Cooking class
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Location
Located in the heart of Hanoi, Hanoi Traveller House offers easy access to major attractions such as Hanoi Old City Gate, Trang Tien Plaza, and Hoan Kiem Lake, making it the perfect choice for travelers looking to explore the city.
Exceptional Services
Enjoy top-notch services including free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay at Hanoi Traveller House. The staff is dedicated to ensuring your comfort and convenience throughout your visit.
Nearby Landmarks
Immerse yourself in the rich culture of Hanoi with popular landmarks like the Thang Long Water Puppet Theater and St. Joseph Cathedral just a stone's throw away from the hotel. Explore the city with ease starting from our doorstep.
Book your stay at Hanoi Traveller House now and experience the best of Hanoi at your doorstep.
A deposit may be required at the property.
Location
Guest Reviews
I loved everything. Very comfortable bed. It was in the old quarter but it was not noisy so perfect for sleeping and breakfast was good. Very clean.We will come back
I loved everything, specially the bed is so comfortable
Location
When we initially booked, we were only given 1 option which is a mixed dormitory but when when we arrived it was actually for a 20 person, we are a family of 5. So the staff gave us another option but we need to pay extra 😏
L'endroit était propre et les lits étaient confortable en plus j'ai été surclassée en lit double
The location was good
As soon as I got to the location I was told my booking wasn’t available so they out me in another room where I had to pay extra.
Then days later the put me in the original room that had mold seeping through the walls and it started to make me feel sick.
After I was told that I cannot sleep in that condition. I was told that I can move to another room and they would have to charge me again.
I told them that it is not safe for anyone to sleep in a room filled with mold and I asked multiple time if they were aware and they did not want to answer and then I showed them.
I finally told that I can stay in the other room without paying extra but when it was time to check out they attempted to charge me extra and claimed I never returned keys from the previous night. The staff that told me the room was waived of fees lied and said he never said that.
I would have never agreed to the new room if I knew I had to pay. He didn’t even look me in the face when he told the front desk that he told me he would charge me and there was guilt on his face.
I spent 35 minutes talking to them explaining to them that I was told the fee was waived due to mold circulating throughout the room and people like myself can get sick while sleeping in those conditions.
That 35 minutes of talking to them made me miss an important meeting and the worse part is is that they know that there’s mold yet they still charge people to sleep in it.
青旅清洁度还可以，接待我们的帅哥笑嘻嘻的也挺好。
没有青旅氛围一个很小的公共空间还不开空调，有个男的员工态度很差，当天入住因为只有一个单人床位，需要换成双人的，前台现付360000两天也就便宜了几千，晚上特地问了早餐是几点，那个态度好的帅哥告诉我7点到9点半，那说明是含有早餐的。第二天下去吃早餐的时候被那个态度很差的男员工，在我的孩子和其他客人面前训斥了，有话可以好好说的，就算我们自己出去吃或者付费也是可以的，能不能态度好一点？搞得客人很尴尬。
Nos alojamos en habitación compartida con 10 camas.
Las camas cómodas.
No había ruido en la planta número 7.
Había taquillas con llave que cabe toda la mochila.
Había baño dentro de la habitación pero no muy limpio.
Aire acondicionado bien.
El desayuno excelente (subo fotos).
El baño no tenía limpieza diaria.
La localització és excel·lent i el personal molt atent i amable.
És un hotel una mica antic i amb algun desperfecte, però no impedeix en absolut passar una bona estada.
Great
よかったです。
The rooms and common areas were clean, comfortable, and well maintained. The atmosphere was social yet peaceful, making it easy to meet fellow travelers from around the world. Overall, it was great value for money, and I would definitely stay here again. Highly recommended!
Nothing
Very solid hotel in old quarter with super helpful staff. Nothing too fancy but did the job.
Slight cleanliness things but really not much issue.
Your guide to the flawless travel experience
Popular Countries
Get our app
