Hanoi Traveller House

Hotels
9.1 (1237 reviews)
13 Phố Mã Mây , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Car hire
Currency exchange
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Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Value for money
Cons:
Noise from the street
Amenities not up to standard
Issues with breakfast requests

Categories

Cleanliness
8.95
Hotel is clean, though some mention a lack of decor.
Service
9.45
Staff are friendly and helpful across multiple reviews.
Location
9.45
Great central location with easy access to attractions.
Room Quality
8.45
Rooms are functional but some issues mentioned with noise and broken amenities.
Amenities
8.95
Good breakfast options available, though some issues with shared facilities.
Value for Money
9.65
Exceptional value for basic accommodations.
Food and Beverage
8.45
Breakfast is good, but some have had issues with early breakfast requests.
Overall Experience
9.45
Overall pleasant stay with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:18

Property Description

Convenient Location
Located in the heart of Hanoi, Hanoi Traveller House offers easy access to major attractions such as Hanoi Old City Gate, Trang Tien Plaza, and Hoan Kiem Lake, making it the perfect choice for travelers looking to explore the city.

Exceptional Services
Enjoy top-notch services including free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay at Hanoi Traveller House. The staff is dedicated to ensuring your comfort and convenience throughout your visit.

Nearby Landmarks
Immerse yourself in the rich culture of Hanoi with popular landmarks like the Thang Long Water Puppet Theater and St. Joseph Cathedral just a stone's throw away from the hotel. Explore the city with ease starting from our doorstep.

Book your stay at Hanoi Traveller House now and experience the best of Hanoi at your doorstep.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 1237 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 9.65
Food and Beverage: 8.45
Overall Experience: 9.45
H
Hsueh yu • solo_traveller • tw
6
Cons:

我很驚訝🙀
睡墊上的塑膠包裝竟然沒有拆封，導致悶不透氣，睡一會就需要換姿勢散熱，問題是變換姿勢的時候，塑膠袋會發出聲響，深怕影響他人睡眠

2026-05-30 • via Nuitee
A
Amey • solo_traveller • in
9
2026-05-29 • via Nuitee
E
Elodie • solo_traveller • nl
9
goed
Pros:

fijne douche en bed lag goed

2026-05-28 • via Nuitee
K
Khalid • solo_traveller • fr
8
2026-05-28 • via Nuitee
T
takaya • solo_traveller • jp
10
最高
Pros:

冷房が効いており、快適に過ごすことができました。
また、旧市街の中にあるため、何不自由なく過ごすことができました。

2026-05-28 • via Nuitee
T
Tamas • solo_traveller • gb
10
Great location!
Pros:

Straight in the centre of Old Town. Staff were helpful and accommodating. Bed was comfortable. Breakfast was a big help too to start my day. Recommended!

2026-05-27 • via Nuitee
I
Irmantas • solo_traveller • lt
9
Pros:

Helpful staff, good interior, comfortable beds, reasonable safety (for example, card entry to the room). Direct access to bathroom from the dorm room was convenient.

Cons:

Located on a party street and has no sound insulation.

2026-05-26 • via Nuitee
G
Georgios • extended_group • gr
9
2026-05-26 • via Nuitee
M
MiltonCN • solo_traveller • br
9
2026-05-25 • via Nuitee
A
Ana • solo_traveller • ar
7
Puede ser mejor
Pros:

Las personas de la recepción muy amables el desayuno y la ubicación bastante bien

Cons:

Las literas un poco sucias malos oloresy los pasajeros también muy sucios dejando todo lo que llevaban en los pasillos que no permitían circular y los celulares sonando toda la noche risas y conversaciones en voz alta no se podía dormir

2026-05-24 • via Nuitee
S
Snejanna Sirman • solo_traveller • ru
10
2026-05-21 • via Nuitee
I
Iris • solo_traveller • br
10
Pros:

The staff are nice, they really help with everything you need. The rooms are also super clean and the breakfast is great!!

2026-05-21 • via Nuitee
G
Guan Wen Edmund • solo_traveller • sg
10
Pros:

Super helpful staff, perfect location in the heart of Old Quarter. The place is also always kept clean.

2026-05-21 • via Nuitee
S
Sanga • couple • gb
5
Pros:

We booked the double room to rest in as soon as we arrived in Hanoi. The room was small but clean and the shared toilet was also clean.

Cons:

Unfortunately the photos were misleading and we thought there was a private bathroom, the description did not specify either. The room is right opposite the bathrooms so there is some noise. Breakfast was fine.

2026-05-20 • via Nuitee
K
Krishna • solo_traveller • au
6
Cheap and good for what it’s worth
Pros:

Very cheap and close to everything, staff are very responsive and I even booked my Ha Gisng tour with them

Cons:

The noises from the bar downstairs can be heard from the room even though it stops by midnight it can still be hard to sleep. The 4-bed dorm is really small and it’s so hard to open a luggage without blocking the way

2026-05-18 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-05-18 • via Nuitee
M
Mohamad Syazwan • solo_traveller • my
10
Affordable hostel in the middle of Okq Quater
Pros:

The location nearby any place that I wanna go. Just walking distance to Dong Xuân market

Cons:

The pillow a bit too thin

2026-05-17 • via Nuitee
E
Elodie • solo_traveller • fr
8
Pros:

Hôtel idéalement situé mais assez bruyant. Toutefois nous y avons passé un très bon séjour, idéalement placé au cœur de la vieille ville.

2026-05-16 • via Nuitee
A
Alexandre • solo_traveller • ca
9
2026-05-15 • via Nuitee
C
Chloe • couple • ie
8
Pros:

Great location right in the centre of old quarter. Rooms were very clean and breakfast was great

Cons:

Only complaint was in the 4 bed dorm the toilet was in the room right across from where I slept

2026-05-15 • via Nuitee