Saku Grand Hotel

Hotels
8.3 (55 reviews)
Nakagomi 3-19-6 , Saku , JP

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Polite staff
Clean room
Charming location
Satisfactory breakfast
Cons:
Water leakage
Visible dirt around sink

Categories

Cleanliness
7.49
Some issues with water leakage and visible dirt around the sink.
Service
8.96
Staff were polite and attentive; positive feedback on service quality.
Location
8.5
The area around the hotel was charming.
Room Quality
8.45
Room was clean and in good condition.
Amenities
8.48
Breakfast provided was satisfactory and convenient.
Value for Money
8.24
Overall good value given the stay experience.
Food and Beverage
7.99
Breakfast was okay; fulfilling for the guests.
Overall Experience
8.26
Overall, the stay was enjoyable despite minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:51

Property Description

Luxurious Accommodation
Experience comfort and convenience at Saku Grand Hotel. Our 3-star property offers well-equipped rooms with modern amenities including free WiFi and flat-screen TVs. Relax in style with free bikes to explore the charming surroundings.

Convenient Location
Ideally located just a short distance from popular attractions such as Honmachi Machiyakan and Usui Pass Railway Heritage Park, our hotel provides easy access to the best of Saku. Explore the beauty of Karuizawa Station and Shirakaba-Lake nearby.

Exceptional Services
Enjoy a hassle-free stay with complimentary parking and luggage storage facilities. Our attentive staff is dedicated to ensuring your needs are met for a memorable experience. Book your stay at Saku Grand Hotel for a delightful retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 55 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 7.99
Overall Experience: 8.26
E
eno • solo_traveller • jp
7
2026-09-18 • via Nuitee
S
shimizu • solo_traveller • jp
5
Pros:

部屋から外の景色が見渡すことが良く良かった

Cons:

部屋の中がたばこ臭く消臭スプレーを施しても臭かった

2026-08-17 • via Nuitee
Y
YASUO • couple • jp
10
穏やかに過ごすことができました。
Pros:

フロントの方がとても親切
高級感のあるアメニティ
系列ホテルの天然温泉に入ることができたこと

2026-08-04 • via Nuitee
酒井 • couple • jp
5
リーズナブルで泊まりやすい宿
Pros:

朝食が良かった！
スタッフさんの対応も丁寧だった

Cons:

たまにWi-Fiが切れる！

2026-07-07 • via Nuitee
M
MAMORU • solo_traveller • jp
8
2026-06-28 • via Nuitee
布元 • extended_group • jp
10
お値段以上
Pros:

スタッフの対応が丁寧。朝食付きでの値段が安い。

Cons:

雨が降ったこと。

2026-06-25 • via Nuitee
広大 • extended_group • jp
6
ゆっくりのんびり
Pros:

朝食バイキングが充実していてすごくよかった。

Cons:

ユニットバスの天井がカビっぽかった。

2026-06-17 • via Nuitee
康久 • solo_traveller • jp
7
2026-06-16 • via Nuitee
Y
yuri • solo_traveller • jp
9
2026-05-28 • via Nuitee
T
Tomoko • couple • jp
8
満足です。
Pros:

朝食が美味しかったです。寝心地よかったです。

Cons:

大浴場ができればホテルにあるとよかった。温泉が近場にあると思うので。

2026-05-27 • via Nuitee
S
Shunki • solo_traveller • jp
8
2026-05-06 • via Nuitee
E
EIJI • solo_traveller • jp
7
Pros:

朝食が美味しかった

2026-05-04 • via Nuitee
S
SACHIKO • solo_traveller • jp
6
2026-05-02 • via Nuitee
A
akira • solo_traveller • jp
8
休息に充分なホテル
Pros:

丁寧な応対でした　朝バイキングは、工夫されていて好感が持てた

Cons:

古さが目立った点

2026-04-27 • via Nuitee
ゲンゴ • solo_traveller • jp
9
Pros:

接客がいい
朝食の内容がよい

Cons:

ホテルの外観が今ひとつ

2026-04-26 • via Nuitee
T
tommy • solo_traveller • jp
8
2026-04-19 • via Nuitee
T
Tsukasa • extended_group • jp
8
2026-04-06 • via Nuitee
Y
Yosiaki • extended_group • jp
5
まぁまぁ
Pros:

朝のバイキングが良かった

Cons:

古い

2026-03-31 • via Nuitee
B
Berenike • solo_traveller • de
5
Schönes Hotel, aber lautes Brummen hat mich nicht schlafen lassen
Pros:

Es ist eigentlich ein super Hotel, tolles Preis- Leistungsverhältnis mit einem super Frühstück und Parkplätze vor der Tür.

Cons:

Leider konnte ich fast nicht schlafen, weil die ganze Zeit (bis ca. 22:00) und ab ca 4:00 Uhr morgens ein lautes Brummen durch das Zimmer ging. Ich weiß nicht, was es war, habe dem Hotel nachts eine Nachricht geschickt aber es wurde nicht drauf geantwortet oder am nächsten morgen angesprochen. Leider enttäuschend.

2026-03-26 • via Nuitee
A
akihiko • extended_group • jp
6
Pros:

朝食は美味しかったです

2026-01-19 • via Nuitee