City Central Hotel

Hotels
8.2 (4039 reviews)
80 & 82, Jalan Tun Sambanthan Brickfields, KL Sentral , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast limitations
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.91
One review mentioned a towel with a hole and stains, affecting overall cleanliness.
Service
9.38
Multiple reviews highlighted that the staff was friendly and helpful.
Location
9.42
Reviews consistently praised the hotel's central location, close to transport links.
Room Quality
7.37
Several comments mentioned small rooms, lack of soundproofing, and no hair dryer.
Amenities
7.9
Limited amenities noted, such as lack of luggage racks and hair dryers.
Value for Money
8.36
The price is considered good in relation to location and amenities offered.
Food and Beverage
6.91
Breakfast was not available directly at the hotel and lacked options, affecting the experience.
Overall Experience
8.38
Overall positive experience, despite some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Convenient Location
City Central Hotel is ideally situated near NU Sentral and KL Sentral Train Station, making it easy to explore Kuala Lumpur.

Comfortable Accommodations
Each room at City Central Hotel features modern amenities including a flat-screen TV, free WiFi, and a private bathroom with free toiletries.

Exceptional Services
With a 24-hour front desk, guests can enjoy convenient services such as currency exchange, concierge assistance, and luggage storage during their stay.

Experience the best of Kuala Lumpur at City Central Hotel. Book now for a delightful stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 4039 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
A
Amélie • couple • fr
8
Pros:

Emplacement pratique, à proximité de la gare
Chambre conforme aux photos, propre et confortable

2026-06-06 • via Nuitee
I
Ilka • family_with_children • de
2
Cons:

Sehr kleines Zimmer. Es gibt keinen Schrank für Kleidung. Frühstück ist ca 100 Meter entfernt. Dort hat man dann die Wahl zwischen 6 Essen, wobei die Qualität nicht annähernd deutschen Standard hat. 2Scheiben Toast auf einem kleinen Plastikteller. Die Gegend ist eher indisch geprägt. Wir sind nach einer Nacht ausgezogen.

2026-06-05 • via Nuitee
M
Mandar • couple • in
10
Pros:

Location was good

2026-06-05 • via Nuitee
A
Anisah • couple • my
10
2026-06-05 • via Nuitee
R
ROHAYU • solo_traveller • my
7
2026-06-05 • via Nuitee
D
Deivasigamani • solo_traveller • sg
9
Pros:

Location

2026-06-04 • via Nuitee
J
Joji • couple • nz
10
Value for money, one of the cleanest hotels we have been to, and excellent location 
Pros:

Very clean, excellent service and superb location just across the rail facilities, indian eateries and a large shopping mall. This was our second stay this year while we visited KL from NZ. The staff are so attentive, and focused on providing the best similar to a luxury hotel.

Cons:

We liked everything.

2026-06-03 • via Nuitee
Z
Zainul Abidin • solo_traveller • my
9
Pros:

Location and the facilities

2026-06-03 • via Nuitee
S
Soheil • couple • ir
6
2026-06-03 • via Nuitee
P
Pizzuto • solo_traveller • de
8
2026-06-03 • via Nuitee
U
Umar Farouq • couple • bn
9
2026-06-03 • via Nuitee
S
Syed • couple • my
10
Pros:

Everything bestttt. Worth it

Cons:

Just tv at standard room. No movie

2026-06-02 • via Nuitee
M
Mask • solo_traveller • my
9
2026-06-02 • via Nuitee
R
Roos • solo_traveller • nl
10
Fijn verblijf
Pros:

Prima hotel voor een prima prijs.
Je kunt lopend naar het centraal station van Kuala Lumpur.

2026-06-02 • via Nuitee
S
Sergei • solo_traveller • ru
10
Pros:

The location was perfect. Very hospitable personnel. Everyrhing is clean and shining.
Opposite the hotel is a very nice shopping mall. Down the street is Little India with a lot to buy and eat.
Five minutes walking to the bus terminal.

Cons:

Nothing )

2026-06-02 • via Nuitee
M
Muhammad zainal • family_with_children • my
9
Great hotel near transport hub
Pros:

near to public transport
near to transport hub
scenery view roof top
equipped with gym

Cons:

TV channel terrible

2026-06-02 • via Nuitee
N
Nurul Iszuwani • solo_traveller • my
7
2026-06-01 • via Nuitee
A
Asmitha • extended_group • in
7
Pros:

Near to sentral

Cons:

Okish

2026-06-01 • via Nuitee
M
Moataz Nizam • solo_traveller • eg
7
A hotel very close to main metro & train station in KL
Pros:

- Excellent location: 5 min. walk from main train & metro station in KL.
- Good value for money

Cons:

- Staff are not friendly at all
- Very small room
- Not flexible in check-in & check-out hours & charge extra money for that
- Hotel was very crowded & noisy

2026-06-01 • via Nuitee
M
Moataz Nizam • solo_traveller • eg
7
Hotel with Excellent Location in KL
Pros:

- Excellent location: 5 min. walk from main train & metro station in KL.
- Good value for money

Cons:

- Staff are not friendly at all
- Not flexible in check-in & check-out hours & charge extra money for that
- Hotel was very crowded & noisy

2026-06-01 • via Nuitee