City Central Hotel

Hotels
8.2 (4384 reviews)
80 & 82, Jalan Tun Sambanthan Brickfields, KL Sentral , Kuala Lumpur , MY
+60 16-230 4100

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast limitations
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.91
One review mentioned a towel with a hole and stains, affecting overall cleanliness.
Service
9.38
Multiple reviews highlighted that the staff was friendly and helpful.
Location
9.42
Reviews consistently praised the hotel's central location, close to transport links.
Room Quality
7.37
Several comments mentioned small rooms, lack of soundproofing, and no hair dryer.
Amenities
7.9
Limited amenities noted, such as lack of luggage racks and hair dryers.
Value for Money
8.36
The price is considered good in relation to location and amenities offered.
Food and Beverage
6.91
Breakfast was not available directly at the hotel and lacked options, affecting the experience.
Overall Experience
8.38
Overall positive experience, despite some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Convenient Location
City Central Hotel is ideally situated near NU Sentral and KL Sentral Train Station, making it easy to explore Kuala Lumpur.

Comfortable Accommodations
Each room at City Central Hotel features modern amenities including a flat-screen TV, free WiFi, and a private bathroom with free toiletries.

Exceptional Services
With a 24-hour front desk, guests can enjoy convenient services such as currency exchange, concierge assistance, and luggage storage during their stay.

Experience the best of Kuala Lumpur at City Central Hotel. Book now for a delightful stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.2
Based on 4384 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
C
Chee Keong • solo_traveller • sg
7
2026-10-14 • via Nuitee
M
MEI MEI • couple • hk
10
舒適
Pros:

位置方便,早餐不錯

Cons:

電視信號不佳

2026-10-14 • via Nuitee
L
latifa • solo_traveller • fr
10
Pros:

Excellent séjour à Kuala Lumpur (10/10)
Un séjour parfait ! J'avais réservé une chambre avec fenêtre offrant une très belle vue sur la ville. Le lit était très confortable, les sanitaires impeccables et la douche bien chaude. L'aménagement est fonctionnel pour ce type de chambre.
Mention spéciale pour le personnel : d'un accueil formidable, chaleureux, souriant et d'une grande bienveillance. Un grand merci tout particulier à Mohamed Ershad ainsi qu'à l'ensemble de ses collègues pour leur attention et leur prise en charge exemplaire.
Je n'ai pas pu tester le petit-déjeuner car je ne me suis pas levée à temps, mais pour tout le reste, c'était absolument sans faute. Je recommande les yeux fermés !

2026-10-13 • via Nuitee
L
Lutz • solo_traveller • de
9
2026-10-13 • via Nuitee
M
MiriSV • solo_traveller • es
8
2026-10-13 • via Nuitee
P
Parameswaran • family_with_children • de
9
2026-10-13 • via Nuitee
H
Hazlinda • couple • my
8
great location, near shopping mall,
Pros:

clean

Cons:

The room is not soundproof, can't sleep well because of the noise from outside and the sound like someone knocking on the wall of the room.

2026-10-12 • via Nuitee
R
Russell • solo_traveller • au
10
2026-10-12 • via Nuitee
T
tabi-ashi • solo_traveller • jp
8
KLセントラルから近く安心して泊まれるホテル
Pros:

翌日の真夜中のフライトのため、1泊分払って夜10:00チェックアウトしました。
KLセントラルから数分で雨にもほぼ濡れずチェックインできます。
部屋は広くなかったですが、料金相当かと思います。ペットボトルは毎日もらえます。
朝食も近くのレストランで食べられたので良かったです。

Cons:

バス・トイレが同じで、シャワーを浴びるとトイレが水浸しになります。
また水圧があまりないです。アメニティーは固形石鹸とシャンプーがありましたが気になる人は準備するかKLセントラルで用意すべきかと思います。

2026-10-12 • via Nuitee
L
Luong • couple • vn
10
Pros:

nhân viên nhiệt tình

Cons:

phòng hơi bé và Tv không vào được các trang mạng xh

2026-10-11 • via Nuitee
S
Sarath • solo_traveller • in
8
2026-10-11 • via Nuitee
M
Muhammad • couple • ae
10
2026-10-10 • via Nuitee
M
Maria • solo_traveller • us
2
Pros:

It's very convenient for getting the train to the airport.

Cons:

On the first attempt to get into my room, there was a man in there in bed, playing on his phone. The second time (they gave me a different room), the card failed to turn the electricity and a/c on, so I had to go down again with my big suitcase. At this point I only did not demand a refund to get out of there because it started to rain heavily. There were stains on the sheets and towels, and in general I just did not feel safe in this hotel. I think the cleaning staff use the guest rooms and common areas to rest, I get that they need rest but the hotel should provide a dedicated area for that.

2026-10-10 • via Nuitee
A
Ainun • family_with_children • au
8
Was a value for money stay and great location
Pros:

The location is great. Close by to many malls and amenities.
Staff were friendly.
Room are clean
Buffet looks good. But we did not eat as we had planned to meet family already as we stayed for 1 night only

Cons:

No iron in the room

2026-10-10 • via Nuitee
L
Laura • solo_traveller • es
10
2026-10-10 • via Nuitee
T
TAKUHIRO • solo_traveller • jp
8
2026-10-09 • via Nuitee
M
Mick Tainton • solo_traveller • au
10
Great little hotel with fantastic rooms and staff
Pros:

The room was perfectly located opposite the Nu Sentral shopping mall attached to KL Sentral Station. The room was clean, comfortable and quiet with a TV, aircon and kettle with coffee and tea. Nice clean bathroom with amenities and soft towels made it a perfect night's stay within a stone's throw of the mall and dozens of restaurants. Checkin was a breeze with very friendly and kind staff. This is a great little hotel which I will be happy to stay at in future, and recommend to others.

Cons:

Can't think of anything wrong.

2026-10-09 • via Nuitee
J
Jose Carlos • extended_group • pt
8
2026-10-08 • via Nuitee
W
Wolfgang • solo_traveller • at
7
Kleines Hotel neben dem Shoppingcenter
Pros:

Ich habe hier 2x übernachtet. Fie Lage ist neben der Metro und dem Shoppingcenter recht gut.
Zimmer war klein, Bad/WC winzig

Cons:

Frühstück ist ausserhalb in einer Kaffeebar und den Preis nicht wert.

2026-10-07 • via Nuitee
J
jesus • couple • es
8
Pros:

Ubicación

Cons:

Mucho ruido de la gente

2026-10-07 • via Nuitee