City Central Hotel

Hotels
8.2 (4384 reviews)
80 & 82, Jalan Tun Sambanthan Brickfields, KL Sentral , Kuala Lumpur , MY
+60 16-230 4100

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast limitations
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.91
One review mentioned a towel with a hole and stains, affecting overall cleanliness.
Service
9.38
Multiple reviews highlighted that the staff was friendly and helpful.
Location
9.42
Reviews consistently praised the hotel's central location, close to transport links.
Room Quality
7.37
Several comments mentioned small rooms, lack of soundproofing, and no hair dryer.
Amenities
7.9
Limited amenities noted, such as lack of luggage racks and hair dryers.
Value for Money
8.36
The price is considered good in relation to location and amenities offered.
Food and Beverage
6.91
Breakfast was not available directly at the hotel and lacked options, affecting the experience.
Overall Experience
8.38
Overall positive experience, despite some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Convenient Location
City Central Hotel is ideally situated near NU Sentral and KL Sentral Train Station, making it easy to explore Kuala Lumpur.

Comfortable Accommodations
Each room at City Central Hotel features modern amenities including a flat-screen TV, free WiFi, and a private bathroom with free toiletries.

Exceptional Services
With a 24-hour front desk, guests can enjoy convenient services such as currency exchange, concierge assistance, and luggage storage during their stay.

Experience the best of Kuala Lumpur at City Central Hotel. Book now for a delightful stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.2
Based on 4384 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
T
Tamara • solo_traveller • si
8
Good option for a short stay in Kuala Lumpur
Pros:

Good location close to public transport, affordable.

Cons:

Room without windows isn't suitable for longer stays.

2026-09-19 • via Nuitee
S
Santiago Patricio • couple • ar
6
Pros:

Nos dieron a elegir el tipo de habitación que queríamos y aunque terminamos no usándolo también nos dieron un vaucher para desayunar gratis en un restaurante local.

Cons:

Había un olor a cigarrillo insoportable en la habitación. Fue imposible descansar bien.

2026-09-19 • via Nuitee
R
Romina • solo_traveller • es
5
Buen hotel.Mal trato por el personal
Pros:

La ubicación y la limpieza

Cons:

No me aceptaron el pago de las tasas con tarjeta, al día siguiente el check out me dicen que todo ok, cuando me estoy llegando a la estación de tren un empleado del hotel me ha estado persiguiendo y gritando como si fuera una delincuente para que volviera a pagar la tasa.. pero creo que es un error suyo y no debían haberme tratado así

2026-09-19 • via Nuitee
H
HA ANH • solo_traveller • vn
8
2026-09-18 • via Nuitee
R
Rebeca • solo_traveller • es
8
2026-09-18 • via Nuitee
Y
YULIA • solo_traveller • ru
8
Pros:

Хороший номер с удобной кроватью и необходимым: есть чайник, холодильник. Также на этаже есть утюг и гладильная доска, если кому это потребуется.

Персонал очень классный и радушный.

Отличное местоположение. Очень удобно добираться куда угодно, потому что рядом KL Sentral.

Также удобно то, что рядом большой ТЦ Nu Sentral, где можно найти всё, что требуется: кафе и фудкорт, операторы связи, где можно подключить сим-карту, копировальные салоны, если нужно распечатать документы - всё необходимое мы нашли здесь.

Cons:

Непривычно ночевать в номере без окна, но в Куала-Лумпуре, как мы поняли, это довольно распространенное явление.

2026-09-18 • via Nuitee
M
Mariko • solo_traveller • jp
6
Pros:

深夜のフライトに備えて日中利用目的（荷物置き＆フライト前のシャワー利用）で予約しました。
料金は別途必要だが、アーリーチェックインができてよかった。
低価格のホテルなのに、チェックインのときにウェルカムドリンクが出て、ポーターが荷物を部屋まで運んでくれたし、部屋にもミネラルウォーターのペットボトルが用意されていた。歯ブラシやシャンプー・石けん・ボディソープも用意されている。
KL Sentralからすぐで周辺に飲食店やコンビニも豊富で便利。

Cons:

シャワーの温度がぬるかったが、宿泊価格からすれば贅沢はいえない、といった感じ。
室外の音が結構聞こえてくるので、夜も滞在するならちょっと寝づらいかも。耳栓とかがあった方がいい。

2026-09-17 • via Nuitee
T
tetsuya • solo_traveller • jp
10
場所、価格。
Pros:

場所がKL Sentralの近くでどこに行くのも便利。部屋はやや狭いが、１人旅なら十分。設備も清潔。スタッフの対応も良かった。

Cons:

シャワーのお湯の出が弱かった。

2026-09-16 • via Nuitee
P
Pascal49100 • solo_traveller • fr
10
Excellent rapport qualité / prix.
Pros:

Il s'agit de notre deuxième séjour dans le même mois. Voir mon 1er commentaire pour les détails. L'établissement nous a accordé, (sur notre demande) cette fois, une chambre avec fenêtre (côté rue passante) mais, à notre grande surprise, le bruit de la circulation était supportable !

Cons:

Peut être la taille de cette 2ème chambre : un peu plus petite.

2026-09-16 • via Nuitee
C
Christelle • couple • fr
7
Bonne découverte de Kuala Lumpur
Pros:

L emplacement et la terrasse

Cons:

Le bruit et le petit déjeuner

2026-09-16 • via Nuitee
N
Nicholas • solo_traveller • sg
10
2026-09-16 • via Nuitee
H
Hui Chan • couple • my
10
2026-09-15 • via Nuitee
S
Susan • solo_traveller • au
10
2026-09-15 • via Nuitee
N
Nuzzy • solo_traveller • my
7
2026-09-15 • via Nuitee
S
Sriram • family_with_children • de
7
Allgemeine ok
Cons:

Zimmer ist klein

2026-09-15 • via Nuitee
M
Mari • solo_traveller • jp
9
立地よく、清潔な宿です
Pros:

駅から近く、周辺に飲食店がたくさんあった。
お部屋も清潔で広かった。荷物も預かってくれた。

Cons:

ドライヤーがなかった(聞けばよかったのかも)

2026-09-15 • via Nuitee
E
Ebru • family_with_children • tr
6
Pros:

Merkez istasyonunun hemen önünde, ulaşım kolay. Resepsiyon çok yardımsever.

Cons:

Odalar çok küçük ve penceresiz. Biraz daha temiz olabilirdi.

2026-09-15 • via Nuitee
L
Luisina • solo_traveller • ar
10
Pros:

Recomiendo, las instalaciones y estadía igual que la descripción

2026-09-15 • via Nuitee
B
Bilal • couple • gb
7
Good for value and perfect location for taking next morning early trains or going to airport
Pros:

Its location is perfect for people who wants to stay close to KL sentral

Cons:

Breakfast was not within the hotel, bathrooms become messy because shower is not separated

2026-09-15 • via Nuitee
R
Rita • solo_traveller • sg
10
Best stay so far in Malaysia
Pros:

The hotel was really nice and good.
It exceeded my expectations.
And the hotel was at a good locations as most required places are like in 10 min walking distance.
The hotel bell boy was really nice, friendly.
I think his name is Mr irshad.
The receptionist Mamun, rizwan (sorry if I get his name wrongly.. He is there during the daytime) was really friendly and always helpful.
The room cleaners sorry I did not get their names but was really helpful.
The cleaned our room twice during our stay.
It felt really nice to see our rooms cleaned when we use to come back.

2026-09-14 • via Nuitee