Artisan Eco Hotel

Hotels
9 (302 reviews)
No. 37-1, 37-2 & 37-3 Jalan PJS 11/28B, Sunway Metro, Bandar Sunway , Petaling Jaya , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Strategic location
Value for money
Cons:
Lift problems
Poor cleanliness
Inadequate bedding

Categories

Cleanliness
8.09
Towels were not changed daily and no cleaners were present.
Service
10
Staff was very friendly and helpful, contributed positively to the stay.
Location
9.56
Strategic location, close to food and drinks as well as conference area.
Room Quality
8.6
Queen-sized bed was insufficient for a family, but specific room requests were appreciated.
Amenities
7.55
Lift issues and the absence of extra amenities such as mini fridge noted.
Value for Money
9.08
Considered budget-friendly but with service shortcomings.
Food and Beverage
9.54
No specific feedback provided, but mentioned proximity to food options.
Overall Experience
9.59
Generally a great stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:51

Property Description

City Views and Convenience
Enjoy stunning city views at Artisan Eco Hotel located in Petaling Jaya, just 11 km from Mid Valley Megamall.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom. Arabic, Bengali, English, and Malay-speaking staff are available at the reception for your convenience.

Nearby Attractions and Airport Shuttle
Explore nearby attractions like Thean Hou Temple and Axiata Arena, both within 13 km. Need a ride? The hotel offers a paid airport shuttle to Sultan Abdul Aziz Shah Airport, just 9 km away.

Book your stay at Artisan Eco Hotel and experience comfort and convenience in Petaling Jaya.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for MYR 30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 302 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 7.55
Value for Money: 9.08
Food and Beverage: 9.54
Overall Experience: 9.59
B
BIin Ab Wahab • solo_traveller • my
10
2026-06-02 • via Nuitee
C
Chia Ching • couple • my
7
2026-05-20 • via Nuitee
N
Nurhaslinda • extended_group • my
9
2026-05-19 • via Nuitee
C
CHIN • solo_traveller • my
10
Pros:

Been staying around dis area for the past 4 years at different Budget Hotels and found that Artisan is one of the Good ones.
Rooms are spacious and clean.
Location is very convenient.
Would definitely come back and recommend to family and friends.

Cons:

Definitely parking is the biggest issue

2026-05-15 • via Nuitee
N
Nathan Chong • solo_traveller • my
8
Suitable for a short stay
Pros:

Clean spacious room and toilet.. Located near to BRT and Sunway Pyramid.

Cons:

No toothbrush and toothpaste provided. Basic tv channels. Wifi can sometimes losing signal to connect.

2026-05-15 • via Nuitee
A
ABD GHANI • solo_traveller • my
8
Pros:

Semua ok

Cons:

Ada 2 parking lot utk hotel tetapi susah nak dpt parking tersebut.

2026-05-12 • via Nuitee
P
PANDURANGAN • solo_traveller • my
9
2026-05-11 • via Nuitee
I
Irfan • solo_traveller • my
10
Comfy one night stay , can highly recommend if you are staying in a budget :)
Pros:

Very clean and high quality!

Cons:

N/A

2026-05-05 • via Nuitee
C
Chin Ho • solo_traveller • my
4
Pros:

Easy to find food to eat around the area

Cons:

Very hard to find parking

2026-04-27 • via Nuitee
V
Valen • solo_traveller • my
7
2026-04-21 • via Nuitee
T
Thia • couple • my
10
2026-04-11 • via Nuitee
Y
Yugendran • family_with_children • my
7
2026-03-21 • via Nuitee
R
Rosmaria • couple • my
9
2026-03-18 • via Nuitee
A
Afiq ibrahim • family_with_children • my
10
Pros:

Affordable price for solo or short vacation
Strategic location but not for car parking

Cons:

Affordable price, comfortable rooms, cleanliness

2026-02-10 • via Nuitee
F
Farid Ahmed • family_with_children • bd
4
2026-01-30 • via Nuitee
E
Eysha • family_with_children • my
7
2026-01-27 • via Nuitee
Y
Yin laoshi • extended_group • my
8
2026-01-25 • via Nuitee
I
IZWAN • solo_traveller • my
8
2026-01-19 • via Nuitee
C
chia • couple • my
3
2026-01-18 • via Nuitee
E
esala • solo_traveller • my
8
2026-01-04 • via Nuitee