Hotel Okuni (Royal Inn Group)

Hotels
7.3 (128 reviews)
Honcho 4-10-8 , Okaya , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Good staff service
Convenient location
Cons:
Old equipment
Wi-Fi issues
Communication about breakfast

Categories

Cleanliness
8.13
The rooms were clean and satisfactory without significant complaints.
Service
8.1
Staff response was generally good, although some issues with communication were noted.
Location
8.14
The hotel was conveniently located, not far from the station.
Room Quality
6.59
Rooms were well maintained but had issues such as old equipment and uncomfortable beds.
Amenities
6.62
Basic amenities were available, but issues like Wi-Fi and outdated facilities were present.
Value for Money
7.58
Considering the price, the value offered was reasonable, though some guests felt it was slightly high given the conditions.
Food and Beverage
6.13
Breakfast arrangements were poorly communicated, affecting guest satisfaction.
Overall Experience
7.1
Overall experience was reasonably satisfactory, with complaints about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:00

Property Description

Luxurious Accommodation with Modern Amenities

Located in Okaya, Hotel Okuni (Royal Inn Group) offers air-conditioned rooms just 400 metres from Canora Hall. The property provides free WiFi, private parking, and attentive service. The rooms feature a kettle, private bathroom, and complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Location for Exploring

Situated near key landmarks like Matsumoto Station and The Japan Ukiyo-e Museum, our hotel is the perfect base for exploring the area. Guests can also receive helpful tips and guidance from our reception to enhance their travel experience.

Scenic Surroundings and Easy Access

With Suwa-Lake and Kamisuwa Station in close proximity, guests can enjoy picturesque views and convenient transportation options. Book your stay at Hotel Okuni (Royal Inn Group) for a memorable and seamless travel experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 128 reviews
Cleanliness: 8.13
Service: 8.1
Location: 8.14
Room Quality: 6.59
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 6.13
Overall Experience: 7.1
K
KAZUSHIGE • solo_traveller • jp
4
2026-08-23 • via Nuitee
カエデ • solo_traveller • jp
8
2026-08-20 • via Nuitee
C
canillo • solo_traveller • ph
6
2026-08-20 • via Nuitee
タケダ • solo_traveller • jp
8
2026-08-19 • via Nuitee
内田 • solo_traveller • jp
8
2026-08-19 • via Nuitee
I
Isao • solo_traveller • jp
7
2026-08-18 • via Nuitee
市川 • solo_traveller • jp
3
Pros:

スタッフの対応のみ

Cons:

玄関外からエントランスまで、あまりにも雑で汚い感じが丸見えでした。玄関先は命だと思いますので、今後の改修に期待します！あとは、ホームページやウェブでの過度の写真加工は、返ってお客さまに勘違いなど、誤解を生む根源になりますので、こちらのホテルに限らず、出来る限り現実に近づけた情報提供を強く望みます！ただ、今回、何も分からない私達に、親切丁寧にご対応いただいたことには、深く感謝いたします。ありがとうございました。

2026-08-17 • via Nuitee
N
Nahoko • couple • jp
5
安くシンプルステイできる宿
Pros:

駅から徒歩圏内で、安かったです。
古い建物だが、部屋のバストイレは清潔に保たれていました。

Cons:

エレベーターのすぐ横の部屋で、音がうるさかったのが残念でした。
また、ベッドサイドにコンセントがなく、不便でした。

2026-08-15 • via Nuitee
H
hirotaka • solo_traveller • jp
6
2026-08-12 • via Nuitee
S
SATORU • solo_traveller • jp
7
2026-08-07 • via Nuitee
M
Masahiro • solo_traveller • jp
8
2026-08-05 • via Nuitee
M
masao • solo_traveller • jp
6
2026-08-04 • via Nuitee
地球に愛される • solo_traveller • jp
7
Pros:

個室 お湯が熱い シャワー圧が強い セルフアメニティ マンガ読み放題

Cons:

ドア隙間から光が漏れ通路の声が聞こえる かけ布団カバーが簡易的すぎ 外れる

2026-07-24 • via Nuitee
K
KOUTA • solo_traveller • jp
10
2026-07-15 • via Nuitee
M
Matsui • solo_traveller • jp
5
2026-07-14 • via Nuitee
鍋島 • couple • jp
7
Cons:

洗浄トイレでなかった

2026-07-07 • via Nuitee
G
George • solo_traveller • jp
10
2026-06-30 • via Nuitee
大稀 • solo_traveller • jp
6
2026-06-30 • via Nuitee
K
kei • solo_traveller • jp
7
2026-06-28 • via Nuitee
Y
yosihiko • solo_traveller • jp
5
2026-06-17 • via Nuitee