The Marina Phuket Hotel

Hotels
8.1 (3303 reviews)
240/9 Phangmuang Sai Kor Road, Patong, Kathu , Patong Beach , TH

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kind staff
Good location
Cons:
Street noise
Room comfort issues

Categories

Cleanliness
8.06
Most reviews indicate cleanliness, but concerns about noise and issues in some rooms affect the score.
Service
9.03
Numerous reviews highlight exceptional service from staff, particularly mentioning their helpfulness and friendliness.
Location
8.57
Location is frequently praised, although some reviews mention street noise and distance to the beach.
Room Quality
7.52
Some negative comments about room comfort, including hard beds and noise from the street.
Amenities
7.55
Amenities like the pool receive praise; however, gym facilities were noted as dysfunctional.
Value for Money
7.51
Concerns about pricing for the quality of the hotel affect the value perception.
Food and Beverage
8.06
Positive feedback for restaurant quality but mixed thoughts on room service.
Overall Experience
8.53
Clients express a positive overall experience despite some issues, notably praising the service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:43

Property Description

Rooftop Swimming Pool with Sea Views

Enjoy a relaxing swim in our rooftop pool while taking in breathtaking views of the sea. The perfect spot to unwind and soak up the sun.

Spa Treatments and Fitness Centre

Pamper yourself with rejuvenating spa treatments or stay active at our well-equipped fitness center. Keep up with your wellness routine during your stay.

Convenient Amenities and Services

From free WiFi and private parking to a 24-hour front desk and daily housekeeping, we ensure your comfort and convenience throughout your visit.

Experience luxury and convenience at The Marina Phuket Hotel. Book now for an unforgettable stay by the beach.

Important information:

For security purposes, guests are required to present the original credit card used for payment upon check-in. The card must be verified through our Electronic Data Capture (EDC) system in accordance with banking security guidelines.

If the original credit card cannot be presented, the hotel reserves the right to charge another available credit card or an alternative payment method provided at check-in. Any prior payments made will be refunded to the original credit card, with a 5% deduction for credit card fees.

Please note that in cases of missing or damaged items, such as furniture, electronics, stained linens or towels, resulting from the guest’s actions.
Guests will be responsible for covering the repair, replacement, or cleaning costs.

Any special requests are subject to availability upon check-in. We will make every effort to accommodate your preferences.

In the event of an early departure, the property will charge you the full amount for your stay.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 3303 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 8.53
L
Luisa Maria • couple • re
9
2026-10-31 • via Nuitee
A
Abdullah • couple • pk
7
2026-10-31 • via Nuitee
P
Peter • couple • eg
10
Pros:

Great

2026-10-29 • via Nuitee
H
Harsh Dhirajlal • couple • in
10
Overall a very good stay with convenient location, clean rooms and friendly staff.
Pros:

The location is very convenient with Patong Beach at 7 mins walking distance. All the staff members were very warm and welcoming always greeting us with warmth and very helpful in every way. The room was clean and as per my expectation. The room is as shown in photos. Will love to come back soon.

2026-10-28 • via Nuitee
G
G • couple • be
8
Pros:

Belle chambre, personnelles agréable. Beau rooftop

Cons:

Balcon petit.
Le faite de devoir re payer la réservation car j ai payé a l avance avec une carte revolut non physique...

2026-10-27 • via Nuitee
S
S. • couple • tr
8
2026-10-27 • via Nuitee
K
Karine • couple • am
9
2026-10-25 • via Nuitee
D
DHARI • couple • kw
8
2026-10-25 • via Nuitee
D
Danielle • couple • gb
1
Cons:

I was charged twice for my stay at this property, which has been an extremely frustrating experience. The initial payment was taken from my credit card, which I had forgotten to bring with me, and I was then asked to pay again using a different card.

I was told the original payment would be refunded within 30 days, but I have still not received it. The explanation given was that the card numbers were different, but this makes absolutely no sense, as the second payment was made using a different card and was unrelated to the original prepayment. Regardless of the card used, I have paid twice for the same stay and am still waiting for my money back.

I have now had to raise a dispute with my bank to try to recover the money. It is incredibly frustrating to be left out of pocket due to what should be a straightforward refund process. This experience has significantly tainted my overall impression of the property, and I would not expect a customer to have to go to these lengths to get their own money back.

2026-10-23 • via Nuitee
A
Amena Abdulla • couple • ae
9
2026-10-23 • via Nuitee
M
Miloud • solo_traveller • fr
3
Assez dessus pour le prix
Pros:

Réception,accueil rien à dire

Cons:

Chambre coter boulevard à ne pas prendre si je devrais revenir je n’accepterais aucune chambre coter route les vitre ne sont pas doublé vitre ces pas possible

2026-10-23 • via Nuitee
A
ABDULLAH • couple • sa
4
2026-10-22 • via Nuitee
A
Alexandre • couple • fr
10
2026-10-21 • via Nuitee
J
Jean Pierre • solo_traveller • fr
9
2026-10-21 • via Nuitee
O
Oreneile • extended_group • za
10
2026-10-20 • via Nuitee
N
Noor • couple • qa
10
Very nice hotel
Pros:

Everything good

2026-10-19 • via Nuitee
R
Ravi Remie • extended_group • nl
8
Het Was prima
Pros:

Vriendelijke medewerkers

Cons:

Roomservice tot 22:00

2026-10-18 • via Nuitee
E
Emmerance Soba • couple • fr
10
Formidable
Pros:

Tout etait parfait

2026-10-17 • via Nuitee
J
jaber • couple • om
6
Pros:

Stunning infinity swimming pool and good rooftop area.

Cons:

The rooms are not soundproof enough and the noise at night from the traffic is quite disturbing. Also they need to have more options of pillows as they only had high, hard pillows. The mattress was also too hard.

2026-10-17 • via Nuitee
M
Meir • couple • il
10
2026-10-17 • via Nuitee