The Malcolm Hotel

Hotels
9.2 (1011 reviews)
321 Spring Creek Drive , Canmore , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cozy rooms
Cons:
Cold food at breakfast
Occasional cleanliness issues
Higher pricing concerns

Categories

Cleanliness
8.62
Rooms are cozy and clean, but some cleanliness issues with sheets noted.
Service
10
Top-notch service from housekeeping and bell hop; excellent service mentioned multiple times.
Location
10
Perfect location for accessing trails and views; quick walk to Main St.
Room Quality
9.12
Rooms are cozy and well-appointed; overall good room quality.
Amenities
9.12
Good amenities including pool, hot tubs, and a games room; some comments on the size.
Value for Money
8.62
Some guests felt it was overpriced for value; mixed feedback.
Food and Beverage
8.12
Breakfast buffet was cold and disappointing despite other meals being good.
Overall Experience
10
Overall positive experiences reported; many guests plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:33

Property Description

Luxurious Amenities

The Malcolm Hotel in Canmore offers a luxurious stay with an outdoor swimming pool, hot tubs, and BBQ facilities. Unwind in style and enjoy the free WiFi provided throughout the property.

Delicious Dining Options

Indulge in culinary delights at the Stirling Grill Restaurant or sip on your favorite drink at the hotel bar. Start your day right with a scrumptious American breakfast served on-site.

Convenient Services

From a business center to a 24-hour front desk, The Malcolm Hotel ensures all your needs are met. Whether you're here for leisure or business, our staff is dedicated to making your stay memorable.

Book now for an unforgettable experience at The Malcolm Hotel in Canmore, where luxury meets comfort.

Important information:

If booking 5 rooms or more, different policies and additional supplements will apply. Contact property for details.

For reservations with pets, confirm availability and charges with the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1011 reviews
Cleanliness: 8.62
Service: 10
Location: 10
Room Quality: 9.12
Amenities: 9.12
Value for Money: 8.62
Food and Beverage: 8.12
Overall Experience: 10
J
Jane • extended_group • gb
10
Fantastic stay from start to finish!
Pros:

Staff very professional and helpful. Hotel location was amazing and the view from our balcony was beautiful
Breakfast was lovely and ate 3 times in the restaurant and each time food was gorgeous. Wouldn’t hesitate to stay here again.

Cons:

Nothing!

2026-06-12 • via Nuitee
K
Kathryn • couple • gb
9
Lovely relaxing stay for 1 night in Canmore
Pros:

Great location and rooms very large and comfortable. Wonderful outdoor swimming pool.

Cons:

Temporary issue with water.
Hotel surrounded by building works.

2026-06-12 • via Nuitee
K
Kirsty • family_with_children • gb
10
2026-06-10 • via Nuitee
E
Elaine • couple • gb
8
Pros:

Luxury

2026-06-09 • via Nuitee
E
Emilie • couple • au
10
2026-06-08 • via Nuitee
M
Miffy70 • solo_traveller • gb
10
Pros:

Everything.

Cons:

Having to leave.

2026-06-08 • via Nuitee
A
Ashley • family_with_children • us
8
Pros:

Very cozy and the property is situated with mountains and water all around. Nice location right outside town so it was easy to walk to dinner and shopping.
Staff was accommodating and kind and everything was clean and well maintained.

Cons:

I wish there was room service and breakfast buffet wasn't so expensive. Water refill stations would be great too.

2026-06-08 • via Nuitee
D
Diane • couple • gb
10
Amazing views of the 3 sisters and v comfortable too
Pros:

Great location in Canmore & worth booking the Mountain View room

Cons:

N/a

2026-06-07 • via Nuitee
K
Kevin • couple • nz
8
A great stay in a good location.
Pros:

Breakfast wonderful.
Great selection.
Gluten free available which was important for my wife.
Quiet room.
Friendly efficient staff
Good location for town

Cons:

Hotel entrance and lobby a little scruffy
Dark and not welcoming.

2026-06-07 • via Nuitee
A
Amir Hashoul • solo_traveller • il
10
2026-06-04 • via Nuitee
R
Richard • family_with_children • gb
8
A Wonderful Stay in Canmore – Great Food, Location and Service
Pros:

We stayed at the Malcolm Hotel in Canmore as a family of four (two adults and our 5- and 6-year-old daughters), and overall had a very enjoyable experience. Our stay was split across two bookings as we extended a wedding visit, which meant we stayed in two different rooms (215 and 320). One interesting observation was that the pet-friendly room (215) actually felt slightly larger with more usable floor space than the more expensive room we moved into. Not a huge difference, but noticeable when travelling with children and luggage.

The restaurant was a real highlight of our stay. We ate breakfast there each morning and were consistently impressed. The quality of the food was excellent and the portions were generous—so much so that we often didn’t feel the need for lunch. Although we only had dinner at the hotel as part of a wedding, the food served then was also very high quality. I can’t say whether it reflected the standard menu or a bespoke wedding offering, but it certainly left a good impression.

We also tried a few cocktails from the bar menu, which were well made and enjoyable. I would definitely recommend making use of the restaurant and
bar during your stay—even if just for breakfast.

The hotel facilities are good, with a pool and two hot tubs. They’re not especially large, but seemed adequate for the number of guests using them. Our girls loved the pool, and as it’s heated, it was great to be able to use it even in less-than-perfect weather. The hot tubs were also popular in the evenings.

While the hotel is child-friendly, I wouldn’t say it’s particularly designed with children in mind. Many guests seemed to be adults or couples looking for a relaxing stay, which sometimes made it a bit of a balancing act—keeping our children happy without feeling like we might disturb others.

Location-wise, it’s excellent. The hotel sits right by the river and is less than a 5-minute walk to Canmore’s main pedestrian area, making it a great base for exploring the tow

2026-06-04 • via Nuitee
G
George • extended_group • us
8
2026-06-01 • via Nuitee
F
Frank • couple • lu
8
Pros:

die Lage und Tiefgarage

Cons:

Klimaanlage und Internet hätten besser funktionnieren können

2026-05-29 • via Nuitee
N
nickjJ7096PG • Business
10
Group retreat
Pros:

We were booked in for a group retreat and were very pleasantly surprised by the hotel. It was beautiful and its location is stunning sandwiched between two creeks and walkways everywhere. The hotel is great and the staff was very friendly. Public areas are kept very clean, and there are pleasant, quiet areas to sit. The food was delicious and the dining areas were clean and pleasant. We were there for a work retreat and as such, we made use of the meeting rooms that were also very nice and very professionally laid out.

2026-05-26 • via Tripadvisor
K
Kim • couple • au
7
Conferences , weddings took over the hotel
Pros:

Location

2026-05-26 • via Nuitee
J
jpbbennett • Business • Pella, Iowa
10
Enchanted
Pros:

A wonderful place at the foot of the mountains. The scenery is breathtaking, and the staff are wonderful. Nearby paths allow for easy walks and runs.

2026-05-18 • via Tripadvisor
L
Lea • couple • de
9
Schickes Hotel
Pros:

Die Lage, das Personal, die Zimmerausstattung, der Blick auf die Rockys

Cons:

Der Blickkontakt mit Badegästen am Pool! Am Tag müssten wir unsere Gardinen geschlossen haben (bis 22:00 Uhr) da bis dahin der Pool geöffnet war. Bis zu diesem Zeitpunkt konnten die Badegäste direkt in unser Schlafzimmer Schauen (Zimmer im 3. Stock).

2026-05-18 • via Nuitee
C
charles • couple • au
3
Spoilt by noise
Pros:

Chose because of location in quiet area but the reality was quite different. Construction noise outside our window all day from 0730

Cons:

Construction noise

2026-05-17 • via Nuitee
E
Erin • couple • ca
10
2026-05-15 • via Nuitee
V
Vidya • family_with_children • ca
5
Great view and location but poor customer service
Pros:

Great view and clean

Cons:

Small room and poor Customer service

2026-05-13 • via Nuitee